I'm delighted to recommend Friendly Green Services. I hired them two weeks ago to clean my three bedroom place. Unlike some others posting reviews here on Yelp, I didn't use a discount coupon. I was offered what I considered a fair price (based on my past experiences with other carpet cleaners over many years), and because I believe in supporting local small businesses, like this one, I'm not the kind to try to get the absolute cheapest deal. (I want such small businesses to survive and thrive, and they can't if they spend a good hour and a half and I'm only paying them a measly $60.) With regard to pricing, I like the fact that Kate, who answered the phone and set up the appointment, gave me a range and said that the technician could make a more exact assessment on-site. (She also said I could decline the job at that time if I felt the price was too high.) I actually appreciated this approach very much. I've had other carpet cleaning companies, using a strict formula, tell me over the phone that three bedrooms will cost X amount (often around $200!), despite the fact that two of my bedrooms are quite small, and my carpets are cleaned regularly.
The technician, Kobi, arrived on time after having given me the brief call Kate said he would to let me know he was fifteen minutes away. The upshot: He did an excellent and thorough job! Not only did he clean the three bedrooms we agreed on, but I also have a little carpeted anteroom which he did for no extra charge. And after cleaning the master bedroom he said he still had some extra cleaning solution left over and would, if I wanted him to, clean the large oriental carpet I have in my living room AT NO EXTRA CHARGE! I was hesitant at first, because this is an expensive 100% wool Indian rug. I've only had it cleaned once before, and for that I called a specialist who folded it up and took it out to his facility where he held on to it for two weeks. But Kobi assured me that there would be no discoloration, and based on what I had already judged of him (that the guy is scrupulously honest), I trusted him. And I'm so glad I did! That living room carpet looks fantastic now! Absolutely NO discoloration, fading, or damage in any way was done. I'm really really happy with Kobi's work on it, and on all my carpets.
One other thing I should mention: Because my carpets are cream-colored, they show marks and dirt quite readily despite my regular vacuuming. So I'd gotten into the habit of having my carpets cleaned 3-4 times per year. Kobi told me that I should not need to have them done so frequently, and recommended I not get them done until at least six months from now. When I mentioned that in the past when I've had my carpets cleaned, they would look great for the first week or so, but then after that the dirt would come back. He promised me that that would not happen after his cleaning and that if it did, he would return with no charge. It's been more than two weeks now since he was here, and my carpets still look great.
Needless to say, Kobi is, as his firm's name states, a "friendly" guy and very easy to work with. I will definitely be using him again. read more