The food was cold and wasn't even properly cooked well, and the cashier displayed attitude towards me and was extremely unfriendly. I am not going here ever again. read more

Worst burrito I've ever eaten. I got the Tex Mex burrito, which had brown rice, 15 black beans, 10 pieces of corn, 2 dices of tomato, 4 shreds of cheddar cheese, and a stray leaf of cilantro that probably tried to jump ship from being wrapped up in a different terrible burrito. I cracked my teeth more than once on uncooked pieces of rice, because about half of it was nearly raw. I couldn't even eat it. Awful. Even worse, we had to wait nearly 20 minutes for 2 burritos that were inedible. Why didn't I check the reviews before I came?! read more

I had an awful experience in the food court. I decided to go the healthy route and order a vegetarian wrap from Freshii. First of all, the girl at the cash register was unprofessional and not very knowledgeable. She was just starting off in space as I stood in front of her for a good minute. I had to wave my hand in front of her to get her attention when saying "Excuse me" at least five times didn't work. She couldn't confirm what kind wrap my wrap came in because the wrap that I wanted to order was supposed to be wrapped in leaves but she kept saying that it was a regular tortilla wrap. I also asked her what were the samples out on display and she couldn't give me an answer. After taking my order, I stood there and waited. I waited 15 minutes and there was NO ONE ahead of me. Finally, I flagged down someone and asked about my order and apparently, they hadn't even started. There was at least 8 people back there working and I could overhear two employees talking about their weekend plans. I got a half hearted apology as they finally handed me my wrap a good 25 minutes after I placed my order. read more

Very unprofessional and rude staff even for a food court restaurant. They also took a very long time to make a smoothie. I orders the peanut butter smoothie and it was not very good. I would not go back. read more

Ok, I didn't think any place can get a smoothie wrong but somehow they were successful. I ordered a Peanut Butter and Banana Whey Protein and it was pretty bad. The smoothie was watery, not thick, which worried me as a banana and peanut butter protein shake by default should be thick, also, it was warm, smoothies should be cold people. Beware locals. read more

i really wanted to like this place because the idea of eating healthy in a food court really appeals to me. I ordered their kale and brown rice bowl with chicken, and I'm sad to say that yucky is the best way I can describe it. But first things first. Let me tell you about my experience. I stood in line. There was one person in front of me. No problem. I ordered my food and an iced tea, and after I paid they asked me what size iced tea I wanted. Are they all the same price? That's weird. I said I wanted large, not really knowing what I paid for. Then I moved aside and waited for my bowl to be constructed. That's when I noticed all the flies in the kitchen. There were about 5-6 giant flies flitting around the workers. That's disgusting and I have no idea why. I quickly surveyed the nearby restaurants and THEY didn't have flies in their kitchens. Yuck. So I continued waiting and watching the flies. Four people who were in line after me got their rice bowls ahead of me. Finally a girl came over to me and asked what I had ordered. Apparently mine was still in the process of being prepared. Was it really that complicated, I wondered? My wait was about 15 minutes from start to finish. I was expecting quicker. Everyone else got quicker, so I don't get that at all. So when I finally got my food it was really gross. There was an almost sugary sweet peanut sauce that completely ruined the dish. If that weren't on there, I might have liked it, because the ingredients were brown rice, kale, broccoli, cabbage, carrots, sesame seeds, spinach, and I had chicken added to mine. I am sure the sugar in that sauce took it from healthy to about a billion calories and I would've been better off getting something deep fried somewhere else. Also? It was huge. There was definitely enough to feed two people there, which kind of justifies that I paid $11 for my meal. Unfortunately, after I ate half and was disgusted, I decided not to take the rest home. I was kind of afraid there might be fly larvae in there anyway. No freshii, no likey. read more

What am I, a rabbit? Such small portions here! Everything was packed with lettuce and vegitables but so much money for what was really a salad on rice. The chairs and tables were not made for a man of my size. Not impressed, could get a better salad at Wendys, would probably just get a baconator though. read more

antibiotic & hormone free! a bit pricey, but I'd rather spend more to feed my body the better, healthier things tasty Teryaki Twist rice bowl & banana granola smoothie, mmmmm never seems to have a line longer than like one person read more

Freshii - healthy ingredients! - Salad Near Me - Rosemont, Illinois

I came in on a slow Tuesday night. I ordered the Tex Mex burrito and my boyfriend ordered the Smokehouse burrito with steak. I absolutely loved mine! Fresh, natural tasting and they were extremely generous with the avocado. The burritos were very large. We waited about 5 minutes for our meal, and I can see where people may have to wait longer...but we didn't have a problem. As far as the staff goes, everyone was friendly and smiling tonight. I would definitely return! read more

I think their food is overpriced. I got the pangoa which is mostly rice and some veggies. Taste was bland as expected. Smoothie was okay. This place is not for everyone. If you are looking for something tasteful, go get a burger or Chinese food. read more

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Had the fiesta salad bowl, everything I expected it to be!! Was great dinner post shopping! Quick and easy! read more

Freshii - Wanted a quick dinner after shopping at the mall. Perfect portion and was everything I expected it to be! Delish! - Salad Near Me - Rosemont, Illinois

Food: it was just ok. I got the teriyaki bowl. Personally the sauce was too sweet with a strange bitter after taste. The wontons were good and crunchy as well as the edamame. The broccoli and cucumber looked fresh but were a bit soft and border line soggy. Service: I agree with the other reviews when I say it sucks. I stood there for maybe 2min until I was acknowledged. There were 3 employees talking amongst themselves. One employee finally asked if I had any questions which he shouted from the back where the food is prepped. Overall, probably won't go back. read more

Good decent salad. Overpriced in my opinion... they also forgot to add the egg on my cob salad. Great taste however.

I don't usually review "mall restaurants" but today is the exception based on customer service alone.. A young man by the name of ALVIN, is the reasoning writing this review. Not only was he genuinely polite he was very knowledgable and patient. He explained the menu while still be attentive to the other customers waiting in line. I had a lot of questions because I'm just that way and want to always make my dining experience a good one especially when I'm trying something new and I'm super hungry.. Getting back to ALVIN this young man was amazing with his customer service skills and his aim to educate and please his customers. If I owned a business hands down I'd love to have this guy work for me .. FRESHII. ... He is a keeper and someone to consider for a promotion in your company. GREAT JOB. Now to try the food read more

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It took literally 15 minutes to get an smoothy. It was 5 people and everyone was taken they sweet a...ss time I almost ask for my money back. I would never ever come back to this place. read more

Eat. Energize. That's the Freshii motto and that they do. Such a pleasant surprise to run into this gem at a mall. Food is healthy, full of nutrition and so tasty. I had their Buddha Satay bowl and left feeling satisfied yet not disgusting full were I couldnt continue shopping. Such a great find in the midst of all the fast food restaurants. Hoping for more Freshi concepts, specially in Miami, FL read more

This is the healthiest yummy choice in this mall. So fresh and delicious!!!!! I had the rice noodle bowl and fresh juice. The price is ridiculously cheap for such good quality. Can't wait to go back. read more

Freshii - Salad Near Me - Rosemont, Illinois

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Ordered the buffalo salad WITH chicken for an additional $1.99 (to go). Got back to the office and there's NO chicken and it's swimming in dressing. That was $10 down the drain! read more

I was at the Cedar Falls Freshii today to get a smoothie. When I walked in there was a huge tripod sign saying Smoothie happy hour everyday. Went I went to order she charged me over $8.oo. I reminded her that it was happy hour and it should be discounted. She said, "Oh that was the Sept. sign sorry I didn't take it down." It is Oct. 23rd you don't have time to take down a sign. I won't be going back. read more

I had been on a week long work trip and was sick of eating out. I heard this place was good. After traveling and eating bad for a week this place was nice I had a plain bowl with beans and rice with a beet juice. It was yummy! Plus I got a cookie! read more

I got da fiesta salad wid chizkin. It cost a lil over ten dollas. Gurl who took my order sed it wuz most popular. Now my only question is why? I guess it wuz "fresh" since it's a salad, but NAH SON. It wuz not gud, I mean srsly, I don't know who thought dat combination werked cuz it AINT. Dat dressing, laaaaawwwd hav mercy on ma tastebuds cuz dey H8 ma poor decision makin skills. Ronald ma boi from mcdonalds make betta salads, and his homegurl Wendy's. Holla atchyo gurl cuz ya ain't gon find me hur. read more

Freshii - Fiesta salad wid chicken - Salad Near Me - Rosemont, Illinois

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Wish i could give -ve stars. Taste less food. Don't even bother trying. Falaful tasted so bad and salmon was stinky . Hated it.

I ordered vegetable lemongrass soup and they gave me plain vegetable broth. Broth was served lukewarm, borderline room temperature. Not how soup should ever be served. read more

Ordered their Pangoa bowl with beef. Nothing like the picture or the description. The description listed (among otherv items) avocado, grape tomatoes, aged white cheddar, and a lemon wedge. The avocado was a tiny slice, the grape tomatoes were replaced by chopped tomato, the cheddar was yellow and not aged, and the lemon wedge was a small square lemon piece that was so small it was barely enough for the avocado only. Very expensive- this item only was almost $12. read more

Freshii - Salad Near Me - Rosemont, Illinois

The slowest service ever. All I ordered was a simple smoothie and they didn't even start making it until 7 minutes after I ordered it. They just stood there until I said something read more

Terrible service. Waited ten minutes for a yogurt and was served the wrong kind. Ignorant female manager spoke to one of the many bored workers to tell him to make me pay for a new one. Then she went back to complaining that she was tired....NEVER again will I go there. That ruined it for me. A regional manager should come see what this manager and workers are doing. Saturday July 12th 2014. read more

If I could give zero stars I would. Horrible customer service with a lot of attitude. I've been here twice before where they filled my salad. Now I had to return my salad because they didn't even fill it half way. They don't even taste that good to begin with. I'm in the mall now and had to go to the falafel place next-door because I was so appalled by the way I was miss-treated at Freshii. I don't recommend them at all. The employees don't take their job seriously. They were hanging out outside of the restaurant. Plus the girl with the ponytail likes to hang out outside of the restaurant with her friends and I photos to prove it. If her manager wants to call me I can send them read more

I always eat at this freshii and ONLY when I have time. They have to be the SLOWEST food restaurant ever. You will wait 15+m for your food on a good day. The bowls are carb carb carb but the salads and smoothies are awesome. The workers can be rude however.... At the most 2.5 stars.. read more

I really wanted to like this place. 3 times I tried and that was 3 times too many. The only friendly person there was their manager. Everyone else is oblivious to the idea of customer service. The food lacks flavor and the staff got my order wrong 3 out of 3 times. read more

If you are looking for healthy food, this is the place. Will and the crew are awesome! Great food, great prices, fabulous customer service!

A salad with a fun name, disguising one of the plainest most flavorless salads ever. It was just lightly sprinkled with the ingredients that would have made it closer to living up to it's name and PRICE. Healthy food can be delicious too! Flavor should be one of the reasons we pay a restaurant more, rather than making our own meal for less. I don't like paying for things I can make all too easily and exactly from lack of creativity or effort. (Ninja Salad) read more

I tried the salad and the mango smoothie on the fashion mall in Chicago. It's the healthiest choice but not the less expensive. The quality food is ok not the best. But I will expected paid this price for organic non GMO food. I know that I'm not in California but the prices looks kind of hig. read more

My lady and I went here. Stood upfront for 10 mins while Luzb was on the on the phone the whole time. I finally asked if they were open. She said sure. (We were the only ones in line because the other lady that was waiting got sick of being ignored so she walked away) my lady ordered and said her name was Deanna. After 20 mins of waiting the guy calls out Dean.... Like Deanna is that hard to spell. The food was ok. Wont come back because they dont seem to give a shit. As we were eating we saw more then 10 people walk up to order just to walk away to go somewhere else. Luckly i got sbarros so i got my food in 2mins. read more

$9.50 for a Cobb Salad with Chicken. If Fresh"ii" is lingo for something that resembled fresh at one time bravo. My browning lettuce matched my browning avocado. The frozen chicken had some brownish spots and most definitely pieces of tendon. Hungry yet? It gets a 2* only because the Mango Tango was nice but that might be because the brown spots were blended in... If I lived nearby I might be willing to give it a second chance, but as an out-of-towner never again. I would echo the other reviewers statements about the overall slow speed, but to elaborate on their unprofessional conduct I wouldn't attribute it to rudeness as much as apathy. Here's a group of employees that care as little about this job as the management cares about actually serving fresh food. read more

Order their Market or Zen wrap. The best healthy tasty food you can find. Love their wraps with quinoa and cranberries. And fruit smoothies are amazing too read more

Very rude staff! Food was tasteless, smoothies were bitter. All around a waste of time, money and calories.

When traveling it's sometimes a bit challenging to eat healthy, particularly in a mall food court. I was very happy with the baja burrito I had from Freshii. It was packed full of quinoa, onion, cilantro, cabbage and avocado. It had a little pico in it, and I didn't taste or see the salsa that's advertised with the dish, so my only complaint was that it lacked some in flavor. However, it was very healthy and left me feeling full but not "I just ate a bucket of fried chicken and feel gross now" full. The burrito was very large in size, and I was unable to finish it in spite of giving it my best effort. A friend had one of their smoothies and said it was delicious - just fruits and vegetables with no fillers or added sugar. read more

What an embarrassment for the chain. I've been here twice (it's the only quasi healthy option and the shopping is fabulous). The staff is so disorganized. I stood and waited 5 minutes for Jesus to finish mixing umpteen packets of sugar into a coffee before he could be bothered to take my order. The rest of the staff was hiding in the back. Not at all friendly or welcoming like the downtown locations. Yuck. Spare yourself and pack a snack so you can avoid this place. read more

Quality food. I wish the volume of salad were more. Tofu is good. $2 added to your base meal. Looking forward to trying their version of fro yo: fro kefir. People nice, and quick. Aside: they have bag check here for U.S. travelers. And print boarding pass services. And upscale wooden doors in bathroom. Pretty cool features, as far as malls go. read more

Whatever you do, do not come here. The service was abysmal as there were 4 different employees doing nothing while I waited for my food. Teriyaki bowl was drenched in syrup and practically inedible.. read more