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    Fresh & Co Salons

    3.3 (29 reviews)
    ModerateHair Salons
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    Services - Fresh & Co Salons

    Haircut

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    I was visiting family in Edmonton and wanted to get a trim. I'm really upset with the outcome of my hair :/ I gave my stylist reference photos of how I wanted my hair to look like but to keep a good amount of length since my hair takes long to grow out. I asked for layers, that was face framing, and bangs. Mind you I have highlights and do a hair mask 1 a week. The day before I had my appointment I washed my hair and kept it in braids. The whole time my style was telling me my hair is so bad and dry, etc. she BUTCHERED my hair, cut off most of the length and almost all of my highlights when I told her not to cut a lot of my hair, and thinned it when I didn't ask for it. It's so uneven and I literally want to cry every time I see my hair because I can't style it anymore. She didn't even cut bangs on me she did whipys so it looks like baby hairs. I DO NOT RECOMMEND THIS PLACE.

    See my review - paid a LOT and had to undo it all to try and get what I originally asked for.
    Chelsey L.

    The staff are great - the expectation of my hair vs. what I actually got was disappointing. I went in requesting a fade from dark roots to dark grey. I provided a reference image, we agreed on a dark grey dye, I took off my glasses and a couple hours later my head was entirely black/brown. I asked if it was going to fade into the colour I wanted - the stylist said "Your roots will." By this time I'd been at the salon for 3 hours and it was closing time. I paid over $200 and went home disappointed. I woke up the next day, hopped in the shower and prayed my hair would be lighter when I got out. It wasn't. Honestly, I didn't want to leave my house, let alone go to work. I sent an email to Fresh & Co. that day and received a call from my stylist the next day. She said she was sorry I didn't like my colour but she thought we agreed on a dark grey. I explained that there was no grey in my hair. She then said I could come in for another toner free of charge. I stated that a toner would not lighten the hair and she said if I wanted to do that I'd have to book a balayage but that it wouldn't be free of charge (another $200). Defeated I said I'd think about it and hung up the phone. Since that phone call I took my hair into my own hands. I removed the colour from most of the length, lightened it, then dyed it the grey I originally wanted. This cost me another $60 and a whole weekend of hair damage. Since I ended up undoing everything done at the salon I emailed again asking for a full refund. I haven't received a response (not surprised at this point). I'm really disappointed that the stylist didn't offer to have me come back in so she could provide me with what I originally wanted. I held off on writing this review hoping Fresh & Co. would right their wrong, but I haven't received another phone call or email response. I gave them a two star rating because I enjoyed my time with the staff. Since this robbery though, I won't be returning. I'm more disappointed than anything.

    Comment

    This was unfortunately my experience and the experience of many others who commented on my original Facebook post.

    Final hair results
    Julia C.

    Went to get my hair dyed in October here. I chose a new stylist that was just finishing her apprentice so I got a 50% off discount. I was happy with the actual dye job and the location was good (just off Ellerslie), but if I had paid full price I'd definitely feel a bit robbed as it would have cost $250+ plus tip just for one colour all over. I do have a lot of hair and they did have to use 3 tubes of dye, but still - I guess this is why I never get my hair done. I really just want to give 3.5 stars for the price.

    Lyndi D.

    I am new to Edmonton and have been a blonde for 12 years. I take pride and good care of my hair. I was recommended to try this place and the people were nice enough. I was sitting in the chair I noticed the slyest was not using much product and putting big spaces in between each foil. After I spent 250$ to have a full head of foils plus a toner, when I got home I seen she missed most of the back of my head. The next morning I phoned to report and come to a resolution, the receptionist told my over the phone that my growth was too thick to properly cover with foils, and my stylist did do foils to my whole head and there probably wasn't much they could do for me. After the receptionist Spoke to the manager and stylist they booked a consultation to view my hair. After sitting in the chair for 30 seconds the stylist clearly seen my hair was mess up and offered to fix it for full price, and said that she was advised by her manager to not correct my hair with out charging me. So if you have blonde hair I recommend NOT TO GO HERE!!!!! They do not hold their stylist accountable to their mistakes. Below are five photos are after my hair was done!!

    Red to blonde ombre...too much copper :/

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    13 years ago

    Great place for a haircut, girls are fantastic and friendly, the owner is there and friendly as well, really appreciates your business.

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    Review Highlights - Fresh & Co Salons

    Fresh & Co is a very modern salon, with very friendly staff and a laid back atmosphere.

    Mentioned in 2 reviews

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    Pravda Hair

    Pravda Hair

    3.9(12 reviews)
    13.1 km
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    If I can I can give even 0, First I called and asked for prices, but didn't get any TJ said he need…read moreto see, He said he is stylist with 20 years experience and I thought it would be my lucky day, finally I will find good hairdresser. I want to do haircut and root colouring. I show the picture what kind of haircut I want and also explained my problems with previous haircut it was not properly layered on my one side and I always has a second line On my right side. But TJ said that he understand what I am talking about and he said that I will not have that problem at this time. After he did haircut and highlights and styling my hair looks great, but in the back not exactly what I show him, but I think it's ok. But after I washed my hair and didn't do styling my haircut looks awful, I have the same problem (second shorter line on my right side and also in the back it was not looks good as well. I decided to go back and ask for refund, because I am not satisfied with that. When I came and tried to explain TJ getting very angry and rude. He said I did very good hair cut to you and he didn't want to listen to me and he said he will not refund me money and he force me to leave and started call security. i was very disappointed and he humiliating me in front of coworker and clients, he even didn't want to talk to me. I don't think I deserve that Hairdresser treat me with no respect. I paid for his service and I think I deserve to show him and explain if I don't satisfied what he did. When I asked him to show me professional license and certificate he also refused. I asked what is his real name and he said to me Prince Charles. I' be got most unprofessional service and very rude hairdresser who's got the money and doesn't care about anything after. He kick me out from salon and two security men help him. He said one of them was his friend. I didn't make any big scandal I just came to talk. I am going to file consumer complain and complain at BBB, because nobody deserve be treated like that. You and your business depend on clients and make yours customers happy is your first priority, Prince Charles!!!!! I also mentioned that most of his clients are men's and I think he was not able to do stylish haircut for women because he is a barber, not stylist. Sorr, but I've got that impression. Very disappointed, unsatisfied, humiliated, sad. Not recommend.

    Continues to be so consistent. Always seems to get me in quickly and never makes me feel like he's…read morerushing to move on to the next person. If you are in the market for a new barber/ hair dresser give TJ here a shot. He is fantastic!

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    Echo Hair Design

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    3.8(6 reviews)
    8.6 km
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    Whenever I'm looking for a new stylist I always look for a salon that's eco friendly. Echo Hair…read moreDesign also happened to carry some of my favorite shampoos and conditioners, which smell like mint and really help you wake up in the morning, so I decided to give this place a try. I arrived a bit early and had a nice chat with the receptionist who shared some of her skin care hacks with me, which was positive interaction number one. I really appreciated that the stylist I came to see noticed some flaws in the cut I had previously received and helped me towards fixing the error in the future, although it would take a bit of growth to correct. She also sounded like she'd help you get the look you want, but would advise you against things that would really damage your hair, which I completely respect. It was such a good experience that I've already booked my next appointment.

    The moment you walk in you feel the good energy of this place - it's very natural and relaxing…read moredecor and the lack of any harsh chemical smells. They use organic, natural, and animal cruelty free products and try to follow earth friendly practices so you can feel great about getting your hair done! If you have curly hair you must check this place out - they are trained in working with curly hair and know how to get you the most beautiful curls out, even when you thought you didn't have any natural wave or curl at all! I'm so excited to have found this place!

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    Fresh & Co Salons - hair - Updated May 2026

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