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    Fremont Ford

    3.4 (1.2k reviews)
    Closed 9:00 am - 8:00 pm
    Updated 2 months ago

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    Dirty car...
    Marie D.

    Fremont Ford - Newark I recently switched from leasing to purchasing a vehicle, and unfortunately the experience left a lot to be desired. I was called in with only about 10 minutes before closing, which meant we rushed through the entire process; something that made me very uncomfortable, especially for a major financial decision like buying a car. When I turned in my leased vehicle and took ownership of my new purchase, the car was not in acceptable condition. It was dirty and was missing floor mats. I was told to come back in 3-4 days and they would have the mats ready and detail the car. It has now been over a week and a half, and I still have not received my floor mats -- and it has been raining. I feel like I was just pushed through as a sale rather than treated as a valued customer. The lack of follow-through and the pressure of a last-minute closing time made for a very disappointing experience overall.

    2024 f150

    I've bought a few vehicles from Fremont Ford and 2 of them from Ahmad Nasiry. Best guy there I even had my brother and brother in law purchased vehicles from him every one from the sales team to finance always been very helpful even the service team are on it.

    We just bought a F-150 Raptor from fremont ford, it was great experience. Ahmad nasiry was such a great help, we have been doing business with him for multiple years will definitely come back.

    Terrible NEGLIGENCE MECHANIC on the part of the shop. I took my 2024 Lightning in, and it took them a full month just to repair a single battery cell. They finally handed the vehicle back to me, but just 10 days later--while I was driving down the street--the protective metal shield covering the electrical components fell off. This is an extremely dangerous situation; had that happened on the highway, it could have resulted in a terrible accident for both me and other people. The service was abysmal. Be extremely careful and inspect your vehicle thoroughly. The only thing they said to me was, "We're sorry--it " We didn't assemble the protector properly; we forgot to put in all the bolts" was a mistake that never should happen have I went through a terrible, traumatic experience. Thank God it didn't turn into anything serious. VERY DANGEROUS FOR ANY ONE

    Eduardo C.

    Just got my Ford Bronco, and I couldn't be more excited! From the moment I walked in, the entire team made me feel welcomed and supported. Everyone from the general manager to the finance and sales managers was incredibly kind, patient, and truly went above and beyond to help me get approved. They took the time to understand my situation, worked with me every step of the way, and never made me feel rushed or pressured. You can really tell that they care about people, not just about making a sale. A special thank you to Jesse Zárate and the whole team you guys made this experience unforgettable. If you're thinking about getting a car, I 100% recommend coming here. This was way better than I ever expected, and now I'm driving away in my dream car!

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    Parts counter folks are always super nice. You can order online and pick up from here too!

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    Review Highlights - Fremont Ford

    Thanks to Mustafa Barakzai, Abbas and Ahmad whom were very kind down to earth and helpful to say the least .

    Mentioned in 107 reviews

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    Alex was amazing! If I could give more than 5 stars I would! He made finding the right car for us…read moreeffortless. He answered all of our questions and went the extra mile for me and my husband. Even offering to detail the car for free. Ask for Alex and you wont be disappointed!

    This dealership is staffed with stereotypical car salesmen who happily lie just to get you in the…read moredoor, and have no respect for people's time. I was trying to sell a car on Facebook Marketplace when an employee named Nathan Nguyen messaged me about buying it, then invited me to come in. I asked if he'd be OK paying my posted price of $8,800 (its bluebook value), and he said "likely" yes, then when I asked a second time, said yes again. Once I arrived, he spent all of 45 seconds giving the car a superficial once-over, after which his assistant told me they could only pay $2,500 -- a complete joke of an offer, and a total waste of my time and gas. (I ended up selling it for $8,200.) Since this Nathan guy is their manager of used car sales, his behavior is probably representative of Winn Volkswagen. I find it baffling that these inconsiderate idiots see casual lying as good business practice. The only result of this interaction was annoying me, which isn't something that contributes to their revenue. All they got out of it was a bad Yelp review, and a guarantee that when I'm in the market for an ID.Golf in a couple years, I sure as hell won't be buying it from here. How dumb is that?

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    Anthony and the service team were awesome! My Jeep had to be towed in as we were beginning our trip…read moreback home post-holiday travels. The original assessment was that Monday was as soon as they could begin the repair process. The team not only got my vehicle in the day it was towed, but completed all repairs same day! This allowed me to get back before my leave expired!! Truly above and beyond!

    My 2021 Jeep Grand Cherokee L started showing 4WD service dash light and it showed C1463-94 (Star…read morecase S2503000001). This is how it went... Thu 4/2/2026: Took my Jeep to Fremont CDJR for service. Mind you that this Jeep has been to this dealership for regular servicing for the last 50k miles since I bought it. Showed my dash light to the advisor and he starts the doom and gloom talk on how this can be due to transmission issues and when I did the transmission flush, etc. So I asked him a simple question that if it's really needed and then how come they didn't do it before as the Jeep has always been serviced here, well no answer to that question as expected. But that's fine because I know that's not the issue. SA calls me towards the end of the day and confirms that FAD needs replacement (that's expected) but here's the fun part, he claims it's possibly caused by "oversized custom wheels" so warranty will not cover it and it will be out of pocket! Then I ask him why he thinks it's oversized because my aftermarket wheels are the same exact size as the OEM Summit trim and then the story starts changing. He tells me that once the tech has written it on the service manual he can't change it....but, here's the best part...I told him that I have the stock wheels and tires so he asks me to bring it back with stock wheels and tires and they can POTENTIALLY fix it. Ok, I mean I thought your tech change the writing but how come the whole diagnosis will change once I change the wheels??? Fri 4/3/2026: Picked up my Jeep and they charge me $325 + credit card fee for the (wrong) diag. Attached picture of the wheels that I took when I picked up my Jeep showing the wheels/tire size. Thu 4/16/2026: Took my Jeep to Walnut Creek CDJR, same wheels/tires and no change. SA there called me after 2 hours that issue is confirmed to be FAD related and they will fix it under my Mopar extended warranty and it will be ready to pickup by next day. Fri 4/17/2026: Picked up the Jeep from Walnut Creek CDJR, paid them $200 deductible for the Mopar extended warranty. Picture of the Jeep at the Walnut Creek CDJR delivery bay showing that I had the same wheels/tires as before when they fixed my Jeep Mon 4/19/2026: SA from Walnut Creek CDJR calls to and lets me know that they refunded my $200 because it was fixed under the powertrain warranty. Mon 4/27/2026: Called Fremont CDJR and asked them politely if I can have an appointment with the service department manager because I would like to discuss about my previous service (as I want to get a refund of the $325 for the wrong diag). She pulls up my record and confirms that it's for the 4/4 appointment. She then tells me that the service manager will call me. Been a week and never got a call from them! The service department is literally running a scam and refusing warranty work so they can charge people for the parts and labor. Never taking my Jeep back to this dealer again!

    Lucid Motors

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    Made an appointment to test drive the Gravity through Lucid Motors web portal. Upon arrival on…read moreFriday the 5th of December I met the previous salesperson who assisted with a previous experience with the brand. Caught up, saw the new vehicles (the race car, the customized conceptual version of the Gravity with lower cladding to protect the metal around the lower edges). The Gravity is a solid luxury SUV. You need to spend a lot of time with the vehicle in order to realize if the vehicle is right for you. It's a good vehicle at the right size that makes adjustments for ride height based on your preferences. A neat aspect is the vehicle lowers when it determines a passenger is expected to enter the vehicle. Very cool! The refinement, options available, material choices and look is in a class of its own. It's a lot to process so take your time in making your decision. It's a really nice ride to drive. Currently in the design process and determining the right options and best fit for lifestyle and function. Visit the web portal and schedule your test drive. Experience the Gravity for yourself.

    Extremely poor lease delivery and follow-up experience…read more I was owed a credit on my lease that was agreed to during the deal and never applied, despite numerous attempts to resolve it via phone and email. I was repeatedly promised callbacks that never happened. Somehow, the sales rep managing my purchase was "out for lunch" every time I called--at remarkably different times of the day. Eventually, instead of resolving it internally, a customer service representative (not my sales rep) told me I should contact the financing company myself. That response alone says everything. On top of that, pickup was a mess: I waited for hours, the car was not charged, the tires needed air, and the passenger-side door handle was broken and had to be earmarked for repair--on a brand-new vehicle. This level of disorganization and deflection is unacceptable. Based on my experience, I would strongly advise future buyers to avoid this dealership. Please please avoid Lucid when you can and go with a more mature car manufacturer.

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    Coming back with a new review but this time with a purchase I made I had such a great experience at…read moreAPEX and wanted to share now that it's officially been a month with my new car! From start to finish, everything went so smoothly. I was honestly expecting the car-buying process to be stressful, but I was in and out within just a couple of hours. A huge shoutout to Cayla, she made the entire experience so easy and comfortable. She was patient, knowledgeable, and took the time to answer every single question I had without ever making me feel rushed or pressured. That meant a lot to me, especially as someone who wanted to make sure I was making the right decision. I absolutely love my new car and couldn't be happier with how everything turned out. If you're looking for a smooth, straightforward, and genuinely positive car-buying experience, I highly recommend asking for Cayla at APEX Motors!

    Update 5/11: Owner Gary reached out to me via text and attempted to refund me through Turo, which…read moreTuro did not approve and Gary states that he is not able to refund me directly. I originally requested a partial refund which was denied and the employee then when on to harrass and threaten me. I did not update star rating as I don't believe it was out of the goodness of his heart but because of a recent negative review. 6 months has passed and to just now try to rectify the situation is not great customer service. I was offered a free rental, but the experience was so terrible that I declined. And why Gary has my private information still is unsettling

    Fremont Ford - car_dealers - Updated May 2026

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