I didn't didn't even buy a car from him. That says I can't begin to express or find the words to…read moretell you how great this experience has been with this gentleman. We were communicating while he was out of town and I would have gladly bought a car from him. Instead I bought a car from somebody who will say is just basically I got screwed. And Chris is going out of his way to help me even though we have never done business. That is such a rare quality that I can only hope that anybody with enough sense would see this and buy a car from him. He has been overwhelmingly supportive, offered his help as best he can wherever he can, and even stayed in touch just talking back and forth about how badly things have turned on for me with the purchase of the car I made from somebody on Craigslist who is also a wholesaler kind of guy. Anyway five stars aren't enough. I'm sure whatever products he have or quality products. But beyond that the integrity, the kindness, the actual caring far beyond what must anyone would be used to or think possible. In fact I'm trying to find a way to get rid of or get out of what I bought and get something from him. I begun telling everybody about him. Anybody looking for a car. Again what an incredibly beyond professional professional doesn't describe it because he's beyond professional what an incredibly kind thoughtful and helpful human being

Needed a safe reliable car for a new driver. Settled on a Subaru. I felt that if I got at least two…read moreyears out of it I'd be breaking even. Check engine came on as I drove it home. I brought it back the next day and Chris offered me cash for the gas spent. I appreciated that. It's been nearly 6 years and no major problems. I've read through some of the negative reviews here and best I can say is, if your buying a used vehicle, do your due diligence and have your mechanic check it out before finalizing. I did and ours is still running fine.

We recently bought a 2026 RAV 4 from Fremont Toyota. It was the best experience we have had with…read moreany auto dealership. We were looking for a specific trim and color, and they were able to let us know the time frame in which it would arrive. Vivien handled the process of making the deposit, and in the following weeks, Thomas kept us informed with updates regarding when the car would get here. When we went to pick up the car and complete the payment and paperwork, Manuel helped the process go really smoothly. Throughout the entire experience, their clear and consistent communication was outstanding. We recommend this dealership to anyone interested in purchasing a Toyota.

I hit my 20k routine maintenance and had some driving coming up so I wanted to get it done…read morepromptly I called them mid day during the work day and they said to come in They provided transportation and I dropped my car off .. as time was getting close to the end of the work day no one contacted me so I contacted them & found out their service station was closing soon I didn't want to rush them but wanted an update as to when the car would be ready they shared that by the time I arrived in the uber they provided ( I was close by ~5min in car, but a much longer walk) When I came my car was ready I appreciate them accommodating me as basically a walk in with no appointment unfortunately I don't remember who helped me but I'll update the review w. Names if it comes to me the only suggestion is having a point person who can provide service updates at least after the 2 hour mark Vehicle serviced Maintenance inspection completed Recommended maintenance performed

I had a great experience working with Jin at AutoNation Honda of Fremont. The entire process was…read morevery smooth and easy from start to finish. Jin was patient, helpful, and understanding as I worked through the process, and I really appreciate him taking the time to make sure everything went smoothly. Thanks again, Jin, for all your help! I highly recommend working with him if you're looking for a Honda.

2024 Honda Odyssey with some other years model have hot start issue. The engine ignition glitching…read moreand fail occasionally when engine is hot. This is very risky since it happened when you are waiting for red light when auto idle stop enabled. And auto idle stop is enabled by default and can't change default. Google searches can tell more in detail about this issue. Unfortunately. My car have same issue. The first time they agreed with issue so replaced a battery. The new battery can cover issue for a while. And issue come back now. So I went to Fremont dealer, they test whole day and told me no issue. It is very obvious the cranking is sluggishly but they refuse to fix. I hope this is not Honda's strategy. This is like design issue with auto idle stop feature. Honda should recall and replace starter motor at least. It is not a good idea to push issue back to customer. Odyssey is family car, the safety means a lot.

My nephew had been searching for a very specific pre-owned Subaru Crosstrek, and we were thrilled…read morewhen one became available at Subaru Fremont. From my first conversation with Alexis, the experience was exceptional. She listened to exactly what we wanted and how we wanted the process to go. There was no pressure, no games, and no wasted time. She handled everything over the phone and online flawlessly and delivered on every promise she made. When my nephew arrived at the dealership, the Crosstrek was cleaned, fueled, and ready to go. Jamie in Finance was equally impressive, getting him through the paperwork and out the door in about 45 minutes. What really stood out was that the great service didn't stop with the sale. They gave him a fair value for his trade-in, accommodated his request for rubber floor mats and a Subaru pet carrier, and immediately ordered a replacement for the missing second key. The vehicle was also Subaru Certified Pre-Owned, which gave both of us tremendous peace of mind, and they even beat the interest rate offered by his credit union. I typically have a trusted contact whenever I buy a vehicle, but I didn't know anyone at this dealership. Alexis and Jamie exceeded every expectation. They made the entire experience smooth, professional, honest, and enjoyable while honoring my request to keep the process fast and fun for my nephew. He couldn't be happier with his new Crosstrek or his car-buying experience. It's refreshing to find a dealership that truly does what they say they're going to do. We highly recommend Subaru Fremont, and we especially want to thank Alexis and Jamie for providing outstanding customer service. We'll gladly send friends and family their way.

The only reason why I'd rate this particular Subaru Dealership place higher than I should is…read morebecause they use Philz Coffee for their coffee machine and one of their representatives named Jay was really kind / timely with updates. He even gave us a quote and walk through of what needed to be done to my car, but also respected which out of the options I wanted to have serviced that day to avoid extra charges. The other few times we have gone here were disappointing with both their customer service and service time being unreliable. Even with an appointment at 9:45am, we didn't get out until 12:40pm. The last time I went they didn't even tell us my car was ready for pickup after sitting for 2 hours...

Excellent service in sales. Abe & Shay stayed late & made the process quick & painless…read more After reading yelp reviews re: lease return issues, we hope management is meeting its responsibility to make returns as painless as buying & financing. Re: Service Center, as a buyer we would hope loaners are made available when needed for as long as needed. That's just common decency & smart business.

Super helpful and honest staff. The experience of buying a car can go a lot of ways. This was the…read moresmoothest and most pleasant I've ever experienced. Shay in particular was great. Thank you!

I want to give a special thank you to Ali and Nathan at BMW of Fremont for the exceptional service…read morethey provided to my mom. Ali truly went above and beyond. My mom has a language barrier, and he was incredibly patient, kind, honest, and understanding throughout the entire process. He even took the extra step of using a translator so he could communicate directly with her and make sure she understood what was happening. He also stayed in communication with me over the phone so I could be involved and feel comfortable with everything being discussed. What stood out most was how genuinely caring Ali was toward my mom. He never made her feel rushed or uncomfortable, and he took the time to listen to our concerns and understand our situation. That level of kindness and customer service means a lot to our family. I also want to recognize Nathan from the service team, who has been extremely helpful, friendly, and supportive. Nathan took the time to help us understand what was happening with the vehicle and made a stressful situation much easier to navigate. Ali and Nathan worked together to listen to our concerns, explain our options, and make sure we felt supported. Regardless of the difficulties we've experienced with the vehicle, the way these two treated my mom deserves recognition. Thank you, Ali and Nathan, for your patience, compassion, professionalism, and for going above and beyond for my mom. We truly appreciate everything you did for us.

This place was terrible. They promised to do several things they wouldn't do. We called the…read moresalesperson, general manager, and they wouldn't call us back. So we had no choice but to have our attorney contact them. Still no response. We also had Auto Nation and BMW contact them. Still wouldn't respond. This is not the place to buy a car. Once they get the check, they will do nothing for you no matter what the issue is. Please, five stars look like they paid for them.

Exceptional Experience with Mehdy at Fremont Mazda!…read more If you are in the market for a new car, do yourself a favor and ask for Mehdi at Fremont Mazda. I recently purchased a 2026 Mazda CX-50 Hybrid, and Mehdy made the entire process absolutely seamless from start to finish. Car buying can usually be stressful, but Mehdy was a breath of fresh air. He was incredibly knowledgeable about the new CX-50 Hybrid powertrain, answered all my questions with patience, and never once made me feel pressured or rushed. He genuinely cared about making sure I was comfortable with the purchase and worked hard to get everything finalized efficiently so I could get out on the road. Whole process was very smooth, Mehdi helped us feel very comfortable. Thank you, Mehdy and also Salvador, for the stellar customer service. I am absolutely loving my new SUV, and I know exactly who I'll be recommending to my friends and family!

I was interested in a 2017 Mazda MX-5 RF. Which is what I would later purchase and buy off of them…read more From start to finish, it was completely unprofessional and unlawful. From the salesperson saying that the hidden component can house a "Glock-19 well" to the mention that the cup holders can be used for "drinking and driving". I wouldn't consider this establishment to be of the standard expected. My salesperson had told me that Apple CarPlay was on the vehicle and that the car was in great condition. Which it seems to be everything people have said until I left the establishment. But nonetheless, there was so much back and forth to the point where AlextheGM (guy on the billboard) had to come out and correct my first salesperson. It was awkward as a customer having to sit and watch him be mean and rough with him in front of me. I just felt as though I wasn't dealing with the nicest group of people. While in the background, a group of sales people were talking bad about customers who were having their cars serviced. Once we got all of this together and sorted, I went into the financial office. To which the finance manager was really nice to me. However, he said, "Your car is in great condition, you don't need any warranty," to which he decided to not offer me the option to choose a warranty. Which isn't illegal, however, given my story I believe that this would be intentional. After quite a few signings later, I had a "great condition, no need for warranty" car. As I was pulling off the driveway, I got a phone call from the salesperson saying that my car didn't have features he told me it had, like Apple Care Play. To which I was disappointed; I was told it did when it didn't. Deception or oopies it doesn't matter, that is unlawful. After a week, the trim of the car was flying off on the freeway, and the brakes since day one were warped to the point where it caused the car to swerve if going freeway speed. Also the car was missing wheel weights which made the steering scary to operate. So I returned the car to them, and they took the car for ten days and repaired it. Which I was thankful for and vocally told everyone at the dealership this. Than a week and a half, 27 days into owning this car, the engine decided to rattle the whole cab of the car when driving past 3000 rpm or idle. Once I told the dealership of this, they prompted me to get it towed from Oakland all the way to Fremont. Which I had to pay for. To which I arrived to a 20-min argument where I was being told that it was my issue now. This is where I dealt with Larry Diamond. Who made every part of my argument seemed as though it was my fault. Told me I was ignorant in law. Said that them repairing the breaks "was out of the kindness of there heart" when it really isn't. And told me I wanted a free engine, which I never mentioned. When I requested what type of service was done to the vehicle before they decided to sell it. He said he will not give me those records and that even if he did they would only show them paying a shop to service it. (I have this paper now and it clearly shows the breaks were serviced, when they really weren't) To which I questioned, because they didn't actually service the car themselves, an official Mazda dealership had someone else do the work. And every time I questioned his arguments I was met with "I didn't know what I was talking about". He then tried forcing me to agree to a free diagnostic, to which I would have to pay for repairs. I left and didn't agree to anything because I was sold an unsafe vehicle and all I asked was that my car be fully inspected like it should have been. So I drove it home rattling and all in tears. I came a second time and dealt with Larry again. To which he was really upset with my yelp review. Told me they wouldn't help unless I got rid of it. Called me "abnormal person" for sharing my experience. Even though I spoke 10 words max he got really defensive. There is a lot more, but these are the people you deal with coming here. So take it as you will. "Sell more cars, make more money"

I was helped by Mr. Nguyen and I felt really taken care of. I would recommend him if anybody has…read moreany questions in regard to their Nissan or any other service. Will definitely go back to Premier Nissan of Fremont.

had my car serviced Saturday 06.06.2026 Johnny Nguyen was…read morehelping me I am coming to this place since I bought car in 2014 and different people were helping me. But when Johnny came to the picture I have more appreciation for that place .

I had an excellent experience at Fremont Chrysler Dodge Jeep Ram. I brought my 2020 Jeep Compass…read moreLatitude in to get my transmission and engine serviced along with my oil change. I was prepared to have a stressful week because of this but my service advisor Joshua made my experience extremely easy and stressfree. He communicated well and kept me updated throughout the entire process. I expected my car to sit in the shop for at least a week but before I knew it Joshua called me the next evening and let me know it was ready to be picked up. He provided and explained in great detail a thorough breakdown of all the services done on my car. He even went the extra mile to have my vehicle detailed before I picked it up. My jeep is running smoothly and honestly feels brand new. My next service is scheduled for January 2027 and I look forward to bringing my Jeep back to Fremont and working with Josh again!

The overall customer service was phenomenal! John our salesperson was friendly but not pushy. Rick…read moreand Reza the finance guy and closer, were super professional and explained everything in detail. If you're in the market for a car, these folks will take care of you like family. I highly recommend this dealership!