New 63k toyota under electronic service plan . When we…read morecalled to set a repair the service dept claimed they had no plan So now i have to get a lawyer to compell then legally. Horrid service avoid this dealer like the plague pure scammers.

They give you below blue book value on trades. I've experienced it and so have several others.read more

They wouldn't detail my car because it was too dirty! Hmph, professional detailing only if your car…read moreis already clean.

horrible had my car for 2 months and didn't even get the problem solved would not recommend went in…read morefor a fuel pressure code and left with a fuel pressure code after 4000 dollars

Car sales is top notch! Recommend Kevin M. For car sales. Service is slow and may take days or…read morehours for basic work. Body shop is great, Jack is always very helpful and is smart on what he does.

Yup, don't buy anything "As is" from this dealership because the car will start to fall apart once…read moreyou're out the door. The first time we put gas in it, it didn't want to start. They said it was fully inspected before we took it, but that clearly is not true with these issues present. They said Bring it up there to get checked and they wouldn't cover the cost at all. As well, when we got it, it didn't have the air filter cover. The stabilizer link also broke a week in as well. If you ever decide to buy from this dealership, have another mechanic look it over first, because this shouldn't happen. We shouldn't have to get serious work done right away like this. Especially when we got the car this August 2021. And like I said, it clearly wasn't fully inspected if the gas issue was there to begin with. They never told us this before they sold the car. I think something like this should be addressed and fixed before sale on their dime. Never buying from this dealership again.

rude, sexist, doesn't answer the phone when called but does on another phone, "transfers" you on…read morephone then hangs up. this place disgusts me.

Riverside was great to work with today, specially Joe Living. We wanted to sell our Suburban…read morebecause we no longer needed it. I put in Kelley Blue Book to see what would be offered and they called right away. Met with them today and received the price we wanted, so we sold it. Joe made the process easy. If you are looking to sell your vehicle talk to them.

Beware of this company. They told me I needed to have my engine replaced on a V-8 Aviator with only…read more112000 miles.on it. The vehicle would misfire occasionally and they hooked it up to their machine and claimed the engine was bad. They wanted to charge me well over $6,000 to replace it with a USED engine. I told them they were wrong and took it to another mechanic who replaced the ignition coil wires for a total cost of less than $300! I have had no more misfires and have been driving it for 1 year since Fox tried to charge me for a used engine to "fix" the issue. Ford makes the Aviator and their mechanics should be the "experts" at diagnosing a problem. Therefore , they are either incompetent or deliberately trying to take advantage of consumers,

I recently traded in my vehicle for a 'new to me' pre-owned truck. Tia went above and beyond to…read moreinclude me in each step of the purchasing process. I will definitely be contacting her the next time I purchase a vehicle and reccomend any one else in the market to do the same!

Friendly service and sales departments, honest and willing to go the extra mile to help you out!read more

We are local here and we want to warn others - Don't buy anything used from them. They sold us a…read moreused truck that was pretty expensive and it broke down on us twice within the first week. They said they would go half on repairs. Come to find out that the repairs were so numerous that we refused to keep it and they couldn't resell it either and had to send it to auction. They would not give us our money back and we had to choose another truck from them. It was more expensive, and come finance time found out that they would not give us all the money back from the lemon truck because of "repairs" they had to do to it, and did not give us any deal on the new truck and sold it to us for the book value. We talked to the manager and the owner about this and they wouldn't budge. We had to take the deal to be rid of the lemon truck and public service garage too. My dad faithfully bought from them, but we don't trust them and neither should you.

I haven't done a yelp review in a long time, but I had to come on and do this one because of the…read moregreat experience I had. I have never had such an enjoyable experience shopping for cars. My visit was tailored to my needs and wants; there was no pressure. Nobody was pushy, and everybody went out of their way to make us feel welcomed. Our sales associate was Ryan Campbell and I will stick with him throughout the years for me and my family and our Subaru needs .The manager came and introduced himself along with the associate that assist you with learning the technology components of your car. I will admit I was at the dealership for quite a bit of time however, there were many laughs and frequent checks if I needed snacks or drinks. The staff here are extremely friendly and knowledgeable about all things Subaru. I love my new Forester !

Warranty work but drove 2 hours to get here and wasn't told that the repair would take 2 hours. No…read moreloaners available and not enough seating for the customers. I'm standing as I type this

Great Experience. I was stressed out about my car and everywhere in town was booked out at least a…read moreweek. They took me the next day. Fixed the problem. Quoted $300-1500(granted this was before looking at the problem so just a guess) all over town and Pepp motors was transparent and my total was $150. I drove away and something felt off. I called back and they immediately said to bring it back and they would take another look. They found the issue and fixed it, then took it for a drive before letting me drive away. Pat and Dustin were super nice and very helpful. Thank you Pepp Motors.

HAVE THE USED VEHICLES INSPECTED BY A THIRD PARTY. Found a broken sway bar link in the rear and…read morethey refused to fix it or lower the price. If I hadn't had the vehicle inspected they would have sold it to me like this. Scummy and disappointing from a local business.

If i could give zero stars I would I was about to buy a Cadillac from this dealer last year they…read moregave me number i had paperwork and everything as a just in case i did a car fax on the vehicle it was a lemon title and know one mentioned that it had a branded title i looked on there website again this week and guess what they have 3 or more Cadillacs with branded titles and nowhere in the description do they say oem buyback or branded title i would steer clear unless you want to do a carfax on every vehicle before you buy it

OK, familiar storyline by now. We're hundreds of miles from home at a shopping mall in Marquette…read more My mother-in-law's van suddenly won't start. A nice local guy gave us a jump and diagnosed it as a battery problem. Them Interstates don't last the 72 months like they used to... Anyway, he told us to go to Advance even though NAPA was closer. We went to NAPA contrary to his advice and the battery test failed but guess what... they can't replace it for you. It's a Sunday afternoon so you can't just go anywhere. And this uis the UP, so in a few hours from now everything will be closed. We went to Advance and sure enough, they can do it. They even have a cart packed with all the tools needed for the job. Our guy Steve took out the cart to the parking lot once we picked out the battery and got right to work. In less than 15 minutes we were back on the road with a brand new battery. They even gave us a rebate for returning the old one to recycle the core. So if you need a battery, come to Advance for good service and a on a new battery.

I'll send a copy and then I can send them a little while I can check them back in andread more