Kept me well informed as to what they were doing to fix my non-starting issue, which was happening…read moreonly when temp dropped below 20°F. It turned out to be a lengthy investigation but they figured it out. I felt very secure in their diagnosis and the remedy. I'll take my car no where else.

We received a quick turn around on a repair that saved us from having to rent a car to get home and…read morethen drive 11 hrs back to pick out car back up. I can not say enough good about this shop.

As an update to my earlier review I received a phone call directly from the owner. Once we had the…read moreopportunity to finally connect (mostly my fault due to travel), he expressed his concern for the situation and was very interested to hear about my experience. He was able to offer some further explanation and wanted to express that there was miscommunication about the type of battery and the options that could have been offered that had not been previously discussed. He listened carefully to my explanation of the events and offered solutions to correct the situation in a suitable manner which was greatly appreciated. He approached it professionally and with genuine concern, and with that, I believe it is the right thing to do to on my end to recognize his efforts and update my earlier comments. I appreciate the perseverance in reaching out to me in addition to his willingness to turn a bad situation into a fair and equitable solution. Much appreciated!

Brought my car in with a concern, they took a genuine look right away to make sure everything was…read moreokay. Super personable, kind, and knowledgeable about all things cars!!! HIGHLY recommend!! Thanks, Barron's!!!

People in town told us that this was THE place to get our Subaru's oil leak looked at. We'd bought…read morethe car with already 130,000 miles on it, and already losing oil, but it was getting worse. We were a little discouraged when no one answered the phone when we called, but got smart and drove not up to the small entrance in the mini-mall off Front Street, but up behind it via Hampton and the parking lots behind the Women's Center. There we found a busy shop and staff happy to make an appointment to look at the car. We later learned that sometimes the phone does get answered, but not to worry when it does not. We made the right choice. The estimate was more than reasonable for the amount of work involved and the work was done promptly and well. No one tried to bamboozle us or mislead us into getting work that was not necessary. This isn't a fancy place, but it's an honest one, run by hard-working people who know what they're doing. Highly recommended.

From the owner: Specializing in: - Auto Repair & Service…read more- Brake Repair - Auto Transmission - Television Stations & Broadcast Companies

Without any hesitation, Scott is THE BEST. His attention to detail and pride in his workmanship is…read moreamazing. He literally worked on my daughter's car as though it was for his own daughter. And the prices he charges are very fair. I only wish all auto repair shops were like The Brake Doctor!!

Had a great experience at The Brake Doctor. He was able to get me an appointment before any one…read moreelse in town and was very reasonable. Thank you Brake Doctor

We were traveling and pulling a camper. Started hearing a horrible noise in the front end. Took it…read moreto Marquette Transmission. They are not even open on Fridays but just happened to be there. They looked it over. Did a quick fix so we could get home. Highly recommend.

We are very pleased by the work we had done by MT. They quoted a price beforehand and the actual…read morebill was $50 less. The work was done promptly and these mechanics really know what they are doing. Thank you!

Wow. Let me first start by saying I am a college aged girl with zero knowledge of cars. Literally…read moreevery place I've EVER been to I've felt as though the shop didn't value me as a customer EXCEPT THIS PLACE. Service was INCREDIBLE. I was nervous taking my 1978 truck anywhere, especially since it was running pretty bad. I had no clue what was wrong and after I ran it bone dry on gas (yes, i know) it wouldn't start. Shout out to marquette detailing as they towed it to south side's shop. I got a call the SAME DAY saying they looked at it and it just needed A LOT of tune ups. IT WAS READY LATER THAT DAY. Literally where else?!?! I know stuff like this depends on the issue, part availability etc but holy cow was I excited. I attached a picture of my invoice for anyone who is curious! The total was $656.88 Although obviously expensive and hurt my wallet, as soon as I started my truck, shifted into drive, and stepped on the gas, I knew they fixed the issues. My truck struggled going up hills (hard to drive in MQT) but now it runs SO SMOOTH. They also have an after hours pick up spot for your keys and it was very convenient, as I worked late that day. From the moment I stepped on the gas I knew they fixed it. A special thank you to Jerry Spruitenburg (service advisor) for making me feel like a valued customer and treating me so kindly, as well as the best tech around, M Codd (sorry I don't know your first name), for using your mechanical magic on my old Ford! It literally feels like a brand new truck!!! South side was truly the best place I've ever been. THANK YOU

We were camping in the UP, 8hr from home and our alternator went out. Our battery died and Jerry…read morewas THE ONLY one to hold an emergency spot for us in a 20mile radius of Marquette that same day (everywhere else wouldn't help us for over a week). He ordered the part and the mechanic Marshall got us in and out in no time and did thorough testing. Thanks to them we made it home and it was a great price!

While on a trip we had a gauge registering no oil pressure. We called the Quality Car Care Center…read moreand explained that we were traveling through and they got us in right away. We were desperate and fully expecting to be gouged because we were from out of town, plus the expedited service. The repair (an oil sender unit and screen) was completed in under two hours. Helpful, friendly and professional staff. We were charged a fair and customary rate for the repair and were gratefully on our way in no time. Our experience with them couldn't have went smoother. Aaron Manton, MI

Had a complete brake job done exactly 2 years ago. Vehicle starting having same issues last month…read more Brought it back and blamed the caliper which apparently was seized two years ago and refused their warranty. Wanted $1400 for new pads and rotors and still not replacing the caliper that had causing the problem. They purposely continue to fix the current issue, but could care a less about fixing the cause. A local shop fixed the pads, rotors AND calipers for less than quality car wanted to just replace the pads and rotors. This place is dishonest and overpriced. Call around and find an honest reasonably priced local garage...you'll be much happier!!

I cannot say enough great things about the staff at Ideal. Setting up appointments is super easy…read moreand VERY convenient! The staff is knowledgeable and friendly. We thought bringing a foreign car to the rugged north - with no dealership in sight - was a dicey decision, but the folks at Ideal have taken care of everything that our precious VW Beetle needs. I feel that we are treated very well and we receive expert care here. As a woman, I'm giving extra kudos for the Ideal staff, because they make me feel heard and respected. I am an old school motor head, having wrenched on cars with Dad decades ago. Sadly, so many shops and dealerships have acted as if I didn't know a dipstick from a torque wrench. The folks at Ideal put me at ease right away and make me feel very confident with their estimates and opinions. While I never hope to have car trouble, I hope that I can always limp to Ideal to get things fixed!!

They were super communicative and really came through in an unexpected time of need. Not only was…read moretheir work impeccable, the cost was lower than the estimate because the labor time was shorter than expected. It would be easy to leave the few dollars tacked on the end because I wouldn't have known otherwise, but no. Now that's appreciable honesty right there!

I called to make an appointment. I work until 4 pm so I would not be able to bring my vehicle…read moreuntil after 4 for a diagnosis. The man who answered the phone said he likes to leave by 4:30 so that really would not work for them. The website says the business is open until 5:00. Definitely do not recommend this business.

We were on vacation and started hearing noises from our exhaust system. We stopped in EQ's, they…read morechecked it out right away, welded a new section of pipe on, and charges us a fair price. We were in and out in a half hour and very happy! Thanks!!!!!

Great Experience. I was stressed out about my car and everywhere in town was booked out at least a…read moreweek. They took me the next day. Fixed the problem. Quoted $300-1500(granted this was before looking at the problem so just a guess) all over town and Pepp motors was transparent and my total was $150. I drove away and something felt off. I called back and they immediately said to bring it back and they would take another look. They found the issue and fixed it, then took it for a drive before letting me drive away. Pat and Dustin were super nice and very helpful. Thank you Pepp Motors.

HAVE THE USED VEHICLES INSPECTED BY A THIRD PARTY. Found a broken sway bar link in the rear and…read morethey refused to fix it or lower the price. If I hadn't had the vehicle inspected they would have sold it to me like this. Scummy and disappointing from a local business.