Unmatched hospitality and customer service…read more We rented from another rental company in Manistique and had two breakdowns and other issues all weekend. The folks at Renze gave us a better price for more rental time, gave us food and water to help console our awful experience with their competitor, and offered to come in on a closed day (memorial day sunday) to rent to us. They actually cared. The machine it's self was amazing. Brand new 2024 RZR 1000. They were reachable via text after hours and on when the store was closed. The store it's self was huge, clean and packed to the roof with anything you could need. Their rental process was more involved and informed than their competitor and included a card for a good tow company, directions on where NOT to go and gave us a full rundown of all the features our toy (atv). I felt better about leaving from this place than I did the place before. My wife and I drove home at the end of the weekend in agreement that whenever we purchase our own machine, we will be driving 8 hours north to the UP to give them our business.

Brought in a skidoo snomobile that we just purchased privately for $2000, it was stalling. Renze's…read morecharged us $1900 and said it was fixed and nothing had changed. I reached out twice and didn't get any response from management. Very disappointed, go elsewhere for service.

In business since 1977, no job is to big or to small. From a engine/transmission…read more overhaul to replacing a spark plug, we getter-done and get it done right the first time. Many parts in stock. Ordered parts are normally available within 24 hours. We can get used parts at 50% savings off retail pricing. We service and Repair all makes and models of ATV's, Snowmobiles, Motorcycles,Dirt Bikes, Golf Carts, Personal Watercrafts and Outboard Motors.T.J.'S Motorsports Service and Repair Best shop of it's kind in Iron County - Bar None! Call 906-874-3290

Great place for all your lawn and forest needs. I have my UTV, lawn mowers , chain saws serviced…read morehere every year. I received excellent service as well as follow up advice on equipment bought here. I'm looking forward to renting snowmobiles this winter!

ONE STAR -- AGGRESSIVE, THREATENING, AND COMPLETELY UNPROFESSIONAL $200 in fuel charges after days…read moreuse. I paid Pembine Sport and Lawn $275 for an ATV rental from 9:00 a.m. to 5:00 p.m. My purpose was to ride the trails to Goodman and visit my friend, a local business owner whose property sits directly along the trail system. I clearly told the man at the business that I intended to ride to Goodman. He never told me that Goodman was prohibited or outside the permitted riding area. Instead, he gave us confusing and contradictory information--saying that we could go there while also trying to discourage us because he did not believe we had enough time. We followed the trail system based on the information available to us. As we approached Goodman, we became confused and accidentally traveled approximately one to one-and-a-half miles on Highway 8. We understood that the ATV was not permitted there. Most importantly, we had already stopped at the trailhead before we even knew that he was tracking us or coming after us. Instead of recognizing that we had already stopped and were trying to correct a minor navigation mistake, he came rushing up behind us in a hostile and aggressive manner. He took the keys from me even though the machine was stopped at the trailhead, had not been damaged, and was not being abused. What made this encounter especially disturbing was the way he used surveillance as part of his intimidation. He was wearing Meta smart glasses and repeatedly emphasized, in a threatening tone, that everything was being recorded. He also claimed that his vehicle had a 360-degree camera capturing the entire encounter. He did not mention these cameras calmly for safety or documentation. He announced the recording aggressively while confronting and threatening us, as though the surveillance was another tool he could use to intimidate paying customers. A business owner tracking a customer, charging up behind him, seizing the keys, aggressively announcing that multiple cameras are recording, and turning a correctable trail mistake into a threatening confrontation is not normal or acceptable customer service. I had not damaged his machine, abused it, attempted to steal it, or ignored any direct instruction prohibiting travel to Goodman. If Goodman was forbidden, he should have clearly said so before accepting my $275. He cannot tell a customer that Goodman is reachable and then erupt when that customer gets close to Goodman. The encounter escalated into a physical altercation. He eventually returned the keys. Despite the confrontation and the time he took away from our rental, we reached my friend's property, stayed briefly, and returned the machine approximately 30 minutes early and in good condition. When we returned, another confrontation occurred after I stated that I intended to write an honest review. A woman who apparently owns or operates the business began yelling, "I own this place," as we were leaving. Instead of listening to an unhappy customer or addressing what had happened, ownership responded with even more hostility. My friend owns a business in the Goodman community and personally witnessed this experience. He is not happy about the way we were treated either. Let me be perfectly clear: getting temporarily lost does not give a business owner permission to pursue, threaten, intimidate, seize the keys from, or physically confront a paying customer--especially one who was already stopped at the trailhead before the owner arrived. The ATV was returned early and in good condition. The problem was the conduct of the people operating the business. I would never rent from Pembine Sport and Lawn again, and I strongly recommend taking your business elsewhere.

As a longtime rider and local customer, I would strongly caution anyone considering doing business…read morewith this dealership or the ownership group behind it. My experience left me feeling that the pricing was not transparent, and the final numbers included added warranties, extra products, and fees that were not clearly explained upfront. Buying Powersports should be exciting and straightforward, not a situation where you feel like you have to inspect every line of the paperwork just to understand what you are actually paying for. In my opinion, the sales process lacked the honesty and transparency that customers deserve. This company owns multiple dealerships, so I would encourage buyers to be careful and not assume the issue is limited to one location. Read every document, question every fee, and do not agree to any warranty or add-on unless you fully understand it and actually want it. As a local and a longtime member of the riding community, I cannot recommend this dealership. I strongly suggest shopping elsewhere and supporting dealers that are upfront with pricing, clear about fees, and willing to earn your trust.

Worst customer experience I've ever had from someone I'm trying to make a $50,000 purchase from…read more After repeated misquotes, varying prices and quotes from two separate locations, horrible communication, and blatant lies, I was finally ready to move forward with financing after TWO WEEKS of incompetent back and forth. I was approved, then had to wait a week to hear back on a quote with an item removed, was never contacted, called them and left a message...then the coward nitwit financing stooge Ally writes me an email saying the bank "decided to deny" my loan after initially approving. I have more than enough cash on hand but was just trying to avoid upfront money down. If this were handled at least somewhat professionally I would've just paid cash. Now I'll take my business elsewhere. Salesman Andy was a complete joke and liar as well. "I'll call you first thing in the morning" and I had to call him mid afternoon before they closed for the weekend. Then he left multiple things off the quote. I had to literally go in to the store the following Tuesday to make any progress while he was stuffing his face. They sure do eat a lot at work. Couldn't even get one quote right despite having all the info in email form. Will be notifying ownership.

Our experience with Race-Driven in Escanaba has been very good and continues to be good. Adam was…read morean awesome salesman and sold us two Polaris ORVs (a Sportsman 6X6 and Touring). And after that we've continued to experience great service if something has gone wrong (shifter broke) or we needed to service our ORVs. The service department has been very responsive, especially Hunter who is quick to get us set up with an appt. Being new to the area, we're happy we found a dealership with great, friendly and helpful service. We're definitely permanent customers and plan to make all of our ORV purchases with them.

Product was misrepresented, claimed it would work with my model. when it didn't fit i was informed…read morethat minor marking made it unsalable as a new unit. never again. and i would ever trust this group again...