Sometimes they are very helpful but right now I have been ripped off I have proof and they will not…read morereverse the charge. They try to tell me they can't help me and I think it's baloney.

Embers, formerly called U.P. Catholic Credit Union, may have a new name but their revolving door of…read moreemployees and awful customer service remains consistent. The tellers are curt and make you feel like you're inconveniencing them. Kristen B. was our initial loan officer when we applied for a home mortgage and she was courteous and knowledgeable. The woman who took her place is rude, condescending, and doesn't seem to understand her job. We do all of our banking at Honor Credit Union and will be transferring our mortgage from "Embers" asap. Honor keeps their employees, which is a clear sign that the business is being run well. They are friendly and helpful and call us by name as soon as we pull up or walk in. Love Honor CU! UPCCU is a nightmare.

We just paid off one vehicle from US Auto's. If we had any issues, questions, cares or concerns,…read morethe staff at the dealership were always there to help. We are planning on buying another vehicle from them in the very near future.

Scam artists!!!! Beware!!!!!!!! They will gladly sell you a car that is over KBB and NADA then tell…read moreyou that you have never made a payment. After we showed them the reeciepts and offered to show bank Statements the manager screamed and yelled at me and my wife in the phone. The man is a disrespectful punk. Overpriced cars!

Just bought a new truck from Fox. My sales guy was phenomenal. The process was so smooth and quick…read more Service has also been the best and is why I continue to make the "trip," from Marquette for all my service. Thanks for an amazing first new truck experience. Please keep my sales guy around. He set the bar very high.

They make purchasing a new vehicle a pleasant and stress free experience. Friendly and…read moreknowledgeable staff. I pass dozens of dealerships, just to shop here. I won't go anywhere else.

New 63k toyota under electronic service plan . When we…read morecalled to set a repair the service dept claimed they had no plan So now i have to get a lawyer to compell then legally. Horrid service avoid this dealer like the plague pure scammers.

They give you below blue book value on trades. I've experienced it and so have several others.read more

They wouldn't detail my car because it was too dirty! Hmph, professional detailing only if your car…read moreis already clean.

horrible had my car for 2 months and didn't even get the problem solved would not recommend went in…read morefor a fuel pressure code and left with a fuel pressure code after 4000 dollars

Car sales is top notch! Recommend Kevin M. For car sales. Service is slow and may take days or…read morehours for basic work. Body shop is great, Jack is always very helpful and is smart on what he does.

Yup, don't buy anything "As is" from this dealership because the car will start to fall apart once…read moreyou're out the door. The first time we put gas in it, it didn't want to start. They said it was fully inspected before we took it, but that clearly is not true with these issues present. They said Bring it up there to get checked and they wouldn't cover the cost at all. As well, when we got it, it didn't have the air filter cover. The stabilizer link also broke a week in as well. If you ever decide to buy from this dealership, have another mechanic look it over first, because this shouldn't happen. We shouldn't have to get serious work done right away like this. Especially when we got the car this August 2021. And like I said, it clearly wasn't fully inspected if the gas issue was there to begin with. They never told us this before they sold the car. I think something like this should be addressed and fixed before sale on their dime. Never buying from this dealership again.

rude, sexist, doesn't answer the phone when called but does on another phone, "transfers" you on…read morephone then hangs up. this place disgusts me.

Riverside was great to work with today, specially Joe Living. We wanted to sell our Suburban…read morebecause we no longer needed it. I put in Kelley Blue Book to see what would be offered and they called right away. Met with them today and received the price we wanted, so we sold it. Joe made the process easy. If you are looking to sell your vehicle talk to them.

Beware of this company. They told me I needed to have my engine replaced on a V-8 Aviator with only…read more112000 miles.on it. The vehicle would misfire occasionally and they hooked it up to their machine and claimed the engine was bad. They wanted to charge me well over $6,000 to replace it with a USED engine. I told them they were wrong and took it to another mechanic who replaced the ignition coil wires for a total cost of less than $300! I have had no more misfires and have been driving it for 1 year since Fox tried to charge me for a used engine to "fix" the issue. Ford makes the Aviator and their mechanics should be the "experts" at diagnosing a problem. Therefore , they are either incompetent or deliberately trying to take advantage of consumers,

I recently traded in my vehicle for a 'new to me' pre-owned truck. Tia went above and beyond to…read moreinclude me in each step of the purchasing process. I will definitely be contacting her the next time I purchase a vehicle and reccomend any one else in the market to do the same!

Friendly service and sales departments, honest and willing to go the extra mile to help you out!read more

We are local here and we want to warn others - Don't buy anything used from them. They sold us a…read moreused truck that was pretty expensive and it broke down on us twice within the first week. They said they would go half on repairs. Come to find out that the repairs were so numerous that we refused to keep it and they couldn't resell it either and had to send it to auction. They would not give us our money back and we had to choose another truck from them. It was more expensive, and come finance time found out that they would not give us all the money back from the lemon truck because of "repairs" they had to do to it, and did not give us any deal on the new truck and sold it to us for the book value. We talked to the manager and the owner about this and they wouldn't budge. We had to take the deal to be rid of the lemon truck and public service garage too. My dad faithfully bought from them, but we don't trust them and neither should you.