Thank you to the whole team for making this purchase simple. Walked out at a good price and with what I wanted. Everything when signing was well explained. #Tony #Aaron read more

Freeway Toyota - 2025 Toyota Tacoma Trd Offroad - Car Dealers Near Me - Hanford, California

First and foremost, I don't typically write reviews but because it was such a frustrating experience I had to make others aware who are looking to purchase a vehicle. For context, I live in Los Angeles, and was committed to making the appropriate accommodations to work through this deal the right way. My brother called to express our serious interest, our already approved financing and ready to negotiate a deal before making the drive over to ensure neither party wasted time. He connected with the Manager, Alvardo, they negotiated a price on 3/18, we were emailed an itemized list of the agreed upon price (car history etc.) and we planned on driving out there today, 3/19. When he called last night, to re-confirm today's trip, he was told by Gabby the car was no longer available. We happened to look at the site today and noticed it was still showing as available but noticed it was listed 1K higher. I called today to confirm if the car was available, spoke to Gabby and was told that it was. So I was confused on what the miss was. My brother called minutes later, also spoke to Gabby to address the inconsistency, and then he was told that the car was no longer available. My issue is how unprofessional this is. It's either available or it's not, respectfully, pick a lane. A car isn't a small purchase and this is just truly unprofessional. So for anyone looking to do business with them, just be aware. read more

The easiest way to put it is that my expectations were not met AT ALL, and the situation continues to be problematic. The car (Toyota Camry ESX) is great, but it is my first Toyota and my last due to the experience. I have leased cars for decades, I like to drive new cars often (about every 3 years), therefore I am a great customer. I always go back to the dealerships and sales people I know and have built relationships with. I have dealt with great dealerships in the past 20+ years and this experience reminded me of why I stick to the dealerships I know are customer focused. So many things shady and unprofessional about this dealership. The buying experience was very poor - it was clear that the salesperson Dan was only interested in selling the car. All niceties were gone when we stated what we would pay to lease the car. At one point I felt that he went beyond pushy sales person and yelled at my husband who just sat there and chuckled. This is far from our first rodeo. When we finally came to an agreement, we were left for at least an hour and half after being told we would be in finance within 30 minutes with no knowledge of the reason for the delay. Sales person? Gone. We were getting ready to leave when a different sales person told us we were next. When we got to finance, the experience continued to be bad with an extremely rude finance person. Dan had never even checked or filled us in on our wait presumably because he had "closed the deal in his mind". When we picked up the car two days later I was told that a package that was clearly stated as included during the sale as added on by the dealership had not been "accounted for" (I had to ask about it - they were just not going to say anything and when I did, I was told, "I didn't account for that) but I am pretty sure we paid for it. This kind of stuff puts the "bad" in car sales person. Almost a week later we are still being bugged for information that has already been sent to them, which was only requested days after the sale. Horrible customer service. I consider this the type of dealership where you sign on the line and they are done..... I have steered clear of these types of dealerships for decades and this one tops the list of bad news. I will also mention that taking children to this dealership is sketchy - during out 90 minute wait for finance we listened to sales employees swearing and at one point what seemed to be wrestling in an extremely unprofessional show of disregard for customers. Yes, I expect a different level of service than this. Customers keep the doors open and the cars leaving the lot. We have choices when it comes to buying cars and for us, those choices include buying from dealerships that know how to treat their customers. If they didn't like our bottom line deal, we offered to walk out multiple times. It just felt sketchy as soon as the salesperson realized we were firm and 100% willing to walk out. We had been to at least ten other various car dealerships and we did not need a new car, not to mention that there were two salespeople ready to sign a deal on a Subaru Outback or a Volkswagen Atlas. Lesson for us, walk out when it feels shady. SUMMARY: Presale communication - multiple instances of we will call you back with no call backs Sales - pretty sure we paid for stuff we were told was included (window tinting), to recoup sales persons commission. Post sale - disorganized, want us to provide insurance which we have already done at the time of sale as well as emailed proof of coverage for the Camry - despite having 30 days to do this as the car is automatically covered by USAA FOR 30 days Overall - I will never go back there. I hope that corporate takes the review sent to them seriously Advice: if you expect to be treated with honesty and communication that is with efficient and respectful you might want to look around. The car great, the experience NOT EVEN CLOSE. Editing on December 22 to add pricing info: original lease payment was quoted at over $700 a month with ~4K down for the Camry ESX. We refused to pay that. We came up and settled at $465. They made money. the point is don't settle for inflated prices - they are making money or they wouldn't have let it go at the price they did. The last negotiation we had was over $5. And make sure you get what they tell you is included. If not, walk out. My two cent.... read more

Freeyway Toyota truly helped me get a great deal for a trade in. Went in with my 2019 PRO and walked out with a 2026 pro and my payments match. Great deal! Mark smalls was a huge help and made the whole process smooth and enjoyable. Great doing business with you! read more

Was the easiest buying process of any car I have bought. I explained to picture what I was looking for and what I wanted which luckily for me a new Camry SE had just come in. After the test drive I spoke with Sergio and told him what I had to play with and what I wanted for a payment. They made it happen and drove off within a few hours with my first Toyota. read more

Freeway Toyota - 2026 Toyota Camry SE - Car Dealers Near Me - Hanford, California

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I'm very happy I came here to purchase my beautiful 2026 Toyota Tacoma. Patrice was the salesperson that helped me secure my vehicle. She was amazing and helpful throughout the whole process! I highly recommend going with her 10/10. Hospitality by the other staff was phenomenal! If you really wanna have one of the best experiences on purchasing a vehicle come here!! read more

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Christain has been a big help with all 3 of my car purchases he's always my go to guy at this dealership definitely would recommend sitting down and talking business with him! read more

Freeway Toyota - Car Dealers Near Me - Hanford, California

Have my car here twice. 1st Time the service guy hid my car key in cabinet and they couldn't find where it is have to wait over an hour after the dealer was closed 2nd time charged me for 200$ for a visual inspection "diagnostic fee" that said my headlight didn't turn on cause it short circuit but refuse to cover it under 30k miles warranty cause . Not even mad about the fee but.... On the second occasion they send out my receipt and prepaid link to the wrong email twice even tho I called them to spelled it out. Have to call again to pay over the phone and make sure they didn't locked my key up again Said that they will re-charge another diagnostic fee on top of the repair fee for the light if I want it repair at the dealer. Be so for real!! read more

I bought my new (to me) car here and must say it was a good experience. They do a great job of showing their cars online through multiple websites and apps, and that's how I found them. I was looking for a very specific model that's not very common, and they had exactly what I was looking for. I actually rode the Amtrak train down from Sacramento to get the car so I didn't bother any of my friends to give me a ride down there (I didn't admit to the salesman that I took the train - haha - pro tip). Everyone I dealt with - salesman, finance, etc, were good people. It was a good experience. read more

Freeway Toyota - They sell a lot of certified used cars here. - Car Dealers Near Me - Hanford, California

They explained everything clearly and made sure I understood all the details before buying. Even after I drove off the lot, they checked in to make sure everything was going great. Definitely one of the best car buying experiences I've had. Highly recommend them if you want great service and people who actually care! read more

Freeway Toyota - Car Dealers Near Me - Hanford, California

This is the second vehicle we've purchased from Russell Coyne at Freeway Toyota, and once again, he exceeded our expectations. Most recently, he helped us purchase a new Toyota Tundra, and the experience was nothing short of outstanding. Russell is the definition of professionalism--he's knowledgeable, respectful, and truly dedicated to making the entire process smooth and straightforward. What we appreciate most is his ability to get the deal done on our terms. He really listens, offers thoughtful guidance, and makes sure everything aligns with what we're looking for--without any pressure or hassle. Because of his consistency, integrity, and commitment to great customer service, we knew we could trust him again. If you're in the market for a vehicle, we highly recommend working with Russell and his team at Freeway Toyota. You won't be disappointed! read more

So unprofessional and poorly managed, no communication!! Sales person Christian and Jonathan and Aaron just was in a hurry to make a sale and not honest at all. Don't waste your time at this place, will never come back or recommend! read more

I made an appointment to see a 2013 RAV4 LE. I was called that same morning to remind me of the appt. I drove from Clovis, one hour, to see the vehicle, only to be told it was sold the night before. They have shady sales practices, I would not recommend this dealership. read more

would not recommend this dealership. No one communicates, manager is always " too busy" never returns calls back. Do better freeway Toyota!

Today, I called an hour before I went to this dealership and spoke with Gabi to confirm that the 2019 Toyota Sienna is still available. She did confirmed that it's still available and asked me what time I would be getting there to see it. I told her about an hour since I was coming from Clovis. When I got there, I asked for Gabi and she came out but referred us to another salesman. I thought the Van would be ready for me to see. The salesman went inside the office and came back about 15 minutes later with another guy who introduced himself as the Manager. He informed me that the Van was sold the night before. I would not recommend any one to deal with this establishment. read more

Terra makes the car buying process seamless- she is extremely knowledgeable and personable. Kathy set up the appraisal for my trade in as Terra helped me find the exact Tacoma I was looking for. Terra found me all of the credits and rebates I was eligible for and I pulled off the lot feeling like I was taken care of. 10/10 recommend. read more

Freeway Toyota - Car Dealers Near Me - Hanford, California

With the help of Victor Romero I was able to get a great deal on my 2026 Toyota Camry. I am very pleased with how smooth the process went and how informative he was. I will definitely be recommending him and Toyota to all friends and family. read more

We had an appt today for oil change and it takes 3 hours to finally get our car. It is ridiculously long!!! This is the worst place to go for oil change!!! read more

Absolutely the worst customer service I've ever experienced in my life. If you're trying to call about a service they will hang up on you multiple times and never provide a call back. They will wait until servicing is closed before letting you know and seems as though they're purposely not wanting to help in any capacity read more

It is very stressful to buy a car but it is more hurtful being manipulated and being lied to. On 12/06/25 I went to Freeway Toyota dealer,in Handord, Alex sold bz4x 2024 to me. We were there for over 4 hours and he told to ring the bell louder after he sold it to me. When I contacted him 3 wks later and he said he couldn't not sell the car to me because it was under recall. I knew he lied already because I already checked there was no recall. He didn't even have the strength to let us know until we called him. I spoked to Jeffery Himes the manager and he told me the car that was sold to me was sold again. We are so mad and stressful because we have been waiting to pick this car for 3 wks now. . This dealer is very dishonest from the management to the line staff so I don't recommend this place to anyone. read more

Rude and disrespectful i had called in to check out a car to make sure it was still there they said yeah so I drove an hr to get there just for the car to not be there then I was ignored by all staff until the manager came out and helped us get to a car salesman who said it will be there in the morning so I call back and I got nothing but disrespect from one of their team members do not waste your time or gas coming to this place read more

Very poor sales experience. Finance person was extremely rude, as if we were annoying him by being there. We received numerous requests about insurance even though Ca law gives us many days to complete this task. We also received a call after we bought the car to ask if we were still interested in the car which indicates a very poorly run organization. Needless to say we will never return. read more

We had the worst experienced here in this dealership! We will not go back to them. They made us download the Car Doc thinking it was free, and they were rushing us when they told us to do it, we did it because we thought it was free but but it was not! So we tried to cancel it, they said it cannot be cancelled! They don't care about the customer! I will not recommend this dealership! read more

Loved Russel, He is the most down to earth, fun sales associate :) We had a great time and he made my first time car buying experience easy and fun! He's No BS, and will work hard to give you the best deal possible! read more

Alvaro and Russell at Freeway Toyota were professional and trustworthy Experience was 10 out of 10 read more

Such a smooth & easy process buying a car. Terra was amazing and I recommend her to everyone. Vincent was awesome as well in handling the change in the interior of the car. I can't believe how fast, efficient and kind everyone is here. Such genuine and caring people who work hard to make customers happy. Thanks you guys for giving me my dream car exactly how I wanted it read more

Freeway Toyota - Car Dealers Near Me - Hanford, California

We recently had our first 5k service done here, and even though we didn't purchase our car from this dealership, we were treated with kindness and professionalism--on a Sunday, no less! Elias provided prompt, excellent service and went above and beyond to resolve a minor issue with the console. He and his team deserve high praise for their efforts. While waiting, we also took the opportunity to explore their vehicle inventory. They have a solid selection of cars, and while their pricing does seem a bit higher than MSRP, it still feels reasonable. Based on our experience with their service department, I wouldn't hesitate to consider buying a vehicle from them in the future. Will update this review if we move forward with a purchase, but so far, we're impressed with the service department. Ref: Service Advisor- Elias, Technician- Brandon read more

I unfortunately bought my Highlander somewhere else, but I need a few parts for it. When I walk in I was immediately greeted and taken to the parts department. They had to order a couple parts that they didn't have in stock. I was planning to install these parts myself but the more I thought about it the more I was going to have them install them. Once I received all the parts I spoke with Collin and he was very helpful and got me right in to have parts installed. I will definitely keep going back for things I may need and when it's time to buy a new one, I will absolutely buy it from them. Thanks for the great service. read more

Amazing service and demonstrated great communication. Took a bit of time but explained the process well. Mark Smalls provided amazing customer service. read more

I have been getting me service done here at Freeway Toyota ever since I moved to Lemoore. I love the fast friendly service they provide. read more

Freeway Toyota - Beautiful Christmas tree by the coffee and snacks make it feel so welcoming - Car Dealers Near Me - Hanford, California

They are underhanded and shady. They highball the process with a bunch of so called extras and then act like they are negotiating a lower price for you by taking off the so called extras. They then pass you off to several other staff members for the hard push IF YOU ARE PAYING ANYTHING IVER DEALER CODT INCLUDING TAX, LICENSE AND REGISTRATION... YOU ARE GETTING RIPPED OFF read more

We had a great experience with Russell and Jeff trading in our SUV for a 2024 Toyota Tacoma. This was our second vehicle we've purchased from them and we will continue to use them for any future car purchases! read more

Freeway Toyota - Car Dealers Near Me - Hanford, California

Don't buy extra coverages and warranties. It's a scam they promise things at signing and when you bring your vehicle in to use those coverages they make excuses and stories how they don't cover what was promised at signing. They will point at other departments for assistance and leave you in circles. Find another dealership with better reviews and service. read more

Honestly, my experience here was so disappointing, especially with Alejandro, one of the floor sales reps. The whole vibe felt super greedy, like they cared way more about squeezing money out of me than actually helping. Alejandro didn't walk me through the contract the way he should have -- he skipped over parts that later turned into surprise charges. They even upcharged me on things they first claimed were "free," which is so shady. And don't even get me started on the warranties... they push them so hard, but they're overpriced and totally not worth it. If you're thinking of buying here, please be careful and read every single line before you sign. I wouldn't recommend trusting Alejandro or this dealership with your money. RUNNNN FAR AWAY FROM THIS DEALERSHIP!!!!!!!!!!!!!! WENT FROM 17k car to 31k!!! RUN AWAY PLS read more

We bought a used car from Russell today at Freeway Toyota. He went out of his way to meet our needs. A real low pressure feeling here and we got the car we wanted at the price we wanted to pay. We drove all the way from Tehachapi after reading good reviews for the dealership and I am glad we did. The finance person was just as nice as our sales person and also was not pushy to sell us anything we didn't want. We ended up buying the extended warranty which was actually a great price for 5 years/60,000 miles. I highly recommend driving a bit to do business with these fine people. Denelle K & Fred P Tehachapi CA read more

Sales representative Russel Croyne was just amazing in helping us find the right car, at the right price and get us right out the door. He was super patient with all kinds of questions and went to a lot of trouble to find the model we most would prefer in terms of color and seats, etc. We love our new Toyota EV and we were thrilled with Russell and his service. The whole team was 100% great. Plus- the car is great! Beautiful physically, drives wonderfully, more features than we will probably ever learn, but that's OK, and we love the thought that we leave the planet a little greener for our grandsons. read more

I've purchased two trucks at Freeway Toyota. Both experiences were fantastic. Russell, my salesman was awesome and went out of his way to make the deal happen. I will purchase my next Toyota at Freeway. read more

They were very attentive and made sure to address all my questions and concerns. They went out of their way to make sure I got exactly the car I wanted. read more

Freeway Toyota - Car Dealers Near Me - Hanford, California

Bought a 2022 Certified Used Toyota Highlander on 4th of July from Freeway Toyota of Hanford and had a great experience. Everyone was courteous, attentive, and quite good at their jobs. I especially appreciated working with the salesperson Mark Smalls, who is very knowledgeable, personable, but professional. Aaron Brewer, who handles all of the paperwork, was also quite good. read more

Terra was awesome. She knew I had a budget and kept it in that range. She answered all of my questions and was very knowledgeable about the automobiles they had. Thank you Terra read more