Took care of me . Made it easy for me to buy my first car . I am glad I trust them . I love my car…read more!!

Chris was VERY help helpful and amazing. we needed a car asap and Chris helped us with finding a…read morecar within our price range fast.

I was recently tboned and had to deal with the stress of buying a new vehicle. Everyone knows how…read morestressful the process can be but Jorge and his team were extremely helpful and took away all the stress. Although I missed out on the 4Runner I wanted I was still blown away by their service. I can't recommend them enough. Thank you for all the help.

We came, we saw and we conquered!!! I love that this is a family business and you can definitely…read moretell. He treated us like family and the process was the fastest car buying experience that we've ever encountered. Happy birthday Sir!!! Thank you for a great experience.

Great place very friendly and family owned. They also speak Spanish I got a good car, honest peopleread more

Affordable used cars, they offer a month warranty and charge 0 interest. A small family ran…read morebusiness not the prettiest place but a honest place. Thumbs up from me.

Seamless from start to finish! Great selection ; sweet rides and fully accommodating staff…read more Go see Nelson out there...he's a good guy; patient and gets it DONE! Do yourself a favor and if you are financing, do the online application...Saved an inordinate amount of time. Leonard, Stephen and Abel have been fixtures in this locally owned business for decades! Support them! They are the gold standard!

had a great experience buying a car from Hanford Auto Sales. There was no pressure or stress. Their…read moreprices are reasonable and an extended warranty was on offer, too, for extra peace of mind. Nelson and Abel in particular were extremely patient and helpful in the entire process- before, during and after the sale. They advertise they have been in business for 30 years. They treated me with respect and care and they must do that with a lot of customers. From my experience, it explains their longstanding time in the community.

Just bought me a car from there they were really awesome and didn't have no problemsread more

I can't comment on a vehicle purchase, but I had a very bad experience with their service…read moredepartment. After confirming parts availability for my 2021 Cherokee Trailhawk (rock sliders), I drove to Handford from Marina (three hours) to have them installed. After killing time around Hanford for five hours, I was advised that they had two driver-side rails and no passenger-side rail. My Jeep was already on the lift with old rails removed, so they had to re-install them. I explained the situation to the service manager and he offered to pay for my gas, and said that within three weeks he would find the correct parts, cover the cost of the rails, and install them. I would be on the hook for the labor. I agreed to those terms, and in short, despite letters and phone calls, never heard from them again. About two months later the passenger-side rail suddenly fell off due to damage and/or poor reinstallation. I filed a complaint with the Bureau of Automotive Repair and was told by the inspector that Sager had (very generously) offered to pay me $80.00 for gas. What I joke - I refused. I have ordered after-market rails for about $1,100. To their credit, Stellantis, the company that owns Jeep and numerous other brands, gave me $1,000 as a gesture of goodwill. Obviously, I have spent many hours unscrewing this mess and am still not out of the woods. There was no goodwill or follow-up from Sager CJDR. I wouldn't hire these unprofessional, incompetent clowns to water a house plant. UPDATE IN RESPONSE TO OWNER'S ASSERTIONS I appreciate his thoughtful, comprehensive response, although it's loaded with falsehoods. 1. Until his response on Yelp yesterday (10/20/26), I heard nothing from his business since the day of this debacle last April. No emails, phone calls, texts, etc. - even in response to a registered letter that I mailed to him, and to numerous phone calls I placed to the business. 2. Obviously, since I had no communication with them, I did not receive any offers of compensation or other options, other than for fuel, on the day of the incident. 3. I did accept $1,000 from Stellantis as a gesture of goodwill. Would they have made that payment if my complaint against one of their dealers was not credible? 4. Cal S. implies that his techs reinstalled the old rails correctly and that somehow, I am responsible for the failure of the right-side rail, and for the gap that exists on the left-side rail. Not true, the left side rail fell off on even ground at a very slow speed while I was driving in my corral. Photos attached. I don't think that Yelp is the proper forum for this back-and-forth, but Cal S. left me no alternative. His outfit blew me off for six months. I get no pleasure in impugning his or any other business, but I refuse to be a doormat. I have owned five Jeeps, am a retired LEO and military officer and a licensed private investigator. I speak the truth. Readers can make their own decision about who to believe. I am awaiting arrival of after-market rails and will install them myself. Hopefully I can now put this nightmare to rest. Good luck to you Cal S.

After reading all the negative reviews about "customer service" at Keller Ford, I was extremely…read morehesitant to even search their inventory out fear I would find what I wanted. I took the chance and found a new 2017 F250 that was still in their inventory. I sent the General Manager, Matt Meyer, an email explaining I live in Los Angeles and could not simply stop in. I made him an offer in my email and left my phone number. Within an hour, Matt called me and we discussed numbers. I told him I was also looking at a similar truck to his in Bakersfield (whole neither story). After negotiating back and forth, Matt & I could not agree on a price. He thanked me for my time and congratulated me on the truck I would be buying from his competitor. Fast forward to a bad experience in Bakersfield... I called Matt for some clarification on California auto contracts. Matt was extremely helpful and patient even though I was not his customer. I could not praise Matt and his customer service and professionalism enough... well maybe I could have had he gave me the truck for free! Haha

My fiancée purchased a 2022 Chevrolet Silverado on March 30, 2026. The very next day, the check…read moreengine light came on. We immediately contacted the dealership, and they asked us to bring the truck in. They told us the issue was related to the spark plugs and that it had been repaired. A few days later, on April 6, the check engine light came back on. Once again, we contacted the dealership and brought the truck in for repairs. This time, they replaced all of the spark plugs and assured us the truck was fixed and ready to go. On June 9, less than three months after purchase, the check engine light came on for a third time. This time, the truck also developed an engine knock. We immediately contacted the dealership and were instructed to bring it in right away. After six days of repeatedly calling for updates, we were finally told that the problem was likely a camshaft or lifter failure. At that point, the dealership informed us that they would not cover the repairs and that we would be responsible for the cost because we did not purchase an extended warranty. While we understand that we did not purchase an extended warranty, the truck has had ongoing mechanical issues since the day after we purchased it. We reported every issue immediately and gave the dealership multiple opportunities to properly diagnose and repair the vehicle. We are a family of five with two working adults, and having an unreliable vehicle has created a significant hardship. What is most frustrating is that the dealership worked on the vehicle during the first two visits but is now refusing to assist when a more serious problem has been identified. We believe the vehicle either had a pre-existing issue that was not properly diagnosed or was not thoroughly inspected before being sold. We have repeatedly attempted to discuss our options with dealership staff, but it has been extremely difficult to get clear answers or assistance. On June 15, we went to the dealership in person seeking help. We were asked to wait in the lobby for someone to speak with us, but no one ever came. Instead, employees remained in the office while we waited without receiving any assistance. We are disappointed with how this situation has been handled and hope the dealership will take responsibility for addressing a vehicle that has experienced recurring problems since the day it was purchased.

I was looking for a car. But my credit score was too low to get anything. BUT I do have to say…read moreGerry was such a wonderful sales rep. I recommend him if anyone is looking to buy a car. Once I find a co signer I will definitely go to him. Thank you Gerry! See you soon :)

Our sales rep Dom made this a pleasant visit. Super friendly interaction throughout made us feel at…read moreease without any stress added to a usually daunting experience. He went above and beyond to ensure our needs were met and made sure we got the best deal! Highly recommend working with him if you are in the market for a car. Thanks, Dom!

Came out and did great work on a sunday would diffently recommend him to other peopleread more

Eric was able to tell me the problem. Let me know thebstatus , and what actions I needed to take on…read moremy toyota tacoma. Very honest and understanding individual, I think you eric

I had a appointment for a repair that the estimated would take about one hour and a half. It took…read morequite a bit more than that. Jessica called me a few days later to apologize for the bad experience and explain that sometimes things don't always go as planned and take longer. To make up for the extra time that it took for the Repair I was given a gift card for the inconvenience. I was also offered a little extra something. The next time I take my car in for a service..

My Daughter and I came to possibly sell her car or do a trade in. We submitted info online and was…read morecalled almost immediately by Gaby. She was so friendly and got us in so fast. We worked with Zeek and he was amazing. He didn't make us feel pressured. He showed us different options. He got us a good deal on her trade in. We finished the financing and paperwork with Robert and he was just as friendly. He took the time to explain everything to my Daughter and make sure she got what she needed. At the end she was very happy with her purchase and I'd probably even come back myself when it's time for me to get a new car. Great experience overall.