Chris did a amazing job At Kings auto in Visalia Highly…read morerecommend him good Job !!!!

Visited this car lot today and was very pleased they had vehicle doors and hoods open for easy…read moreinspection. As a potential buyer, this really helps when sourcing cars by making it easy to examine the interiors without needing to have them unlocked. The sales associate, Rigo was also very courteous and came out to greet us, then offered to start the cars we were interested in. I was impressed with the customer service he extended to us by inquiring into our needs. Would recommend visiting this lot on your search.

Thank you to the whole team for making this purchase simple. Walked out at a good price and with…read morewhat I wanted. Everything when signing was well explained. #Tony #Aaron

First and foremost, I don't typically write reviews but because it was such a frustrating…read moreexperience I had to make others aware who are looking to purchase a vehicle. For context, I live in Los Angeles, and was committed to making the appropriate accommodations to work through this deal the right way. My brother called to express our serious interest, our already approved financing and ready to negotiate a deal before making the drive over to ensure neither party wasted time. He connected with the Manager, Alvardo, they negotiated a price on 3/18, we were emailed an itemized list of the agreed upon price (car history etc.) and we planned on driving out there today, 3/19. When he called last night, to re-confirm today's trip, he was told by Gabby the car was no longer available. We happened to look at the site today and noticed it was still showing as available but noticed it was listed 1K higher. I called today to confirm if the car was available, spoke to Gabby and was told that it was. So I was confused on what the miss was. My brother called minutes later, also spoke to Gabby to address the inconsistency, and then he was told that the car was no longer available. My issue is how unprofessional this is. It's either available or it's not, respectfully, pick a lane. A car isn't a small purchase and this is just truly unprofessional. So for anyone looking to do business with them, just be aware.

After reading all the negative reviews about "customer service" at Keller Ford, I was extremely…read morehesitant to even search their inventory out fear I would find what I wanted. I took the chance and found a new 2017 F250 that was still in their inventory. I sent the General Manager, Matt Meyer, an email explaining I live in Los Angeles and could not simply stop in. I made him an offer in my email and left my phone number. Within an hour, Matt called me and we discussed numbers. I told him I was also looking at a similar truck to his in Bakersfield (whole neither story). After negotiating back and forth, Matt & I could not agree on a price. He thanked me for my time and congratulated me on the truck I would be buying from his competitor. Fast forward to a bad experience in Bakersfield... I called Matt for some clarification on California auto contracts. Matt was extremely helpful and patient even though I was not his customer. I could not praise Matt and his customer service and professionalism enough... well maybe I could have had he gave me the truck for free! Haha

I saw a car online that I was interested in and emailed them. I texted and emailed back with…read moresalesman Juan Perez. He was upfront and sent me photos of the car. I told him I lived several hours away and would want to do as much online as possible if I were to come down and see and maybe buy the car. Juan told me there were some issues with the car so I would not be surprised with them if and when I were to go there. Eventually, there were enough issues that I decided not to go further with the car. To me if there were issues with the car (Ford product) and the dealer was not willing to fix it, then it must be pretty bad or $$$. I never met with or talked to Juan in person or on the phone but he was helpful and no pressure. My only complaint would be that there was never an advertised price for the car and Juan never gave me an answer when I asked him what the price was.

Great Customer Service, Pricing, and integrity around diagnosis and repair !!…read more I've never been to a repair shop that was more customer focused than profit driven. This will definitely be my new go-to auto repair shop

Luis was awesome! We were visiting Sequoia National Park and my check engine light went on. We took…read morethe car to Quality Auto Service and Luis used his machine to identify the problem. He said it would be fine to drive the car back down to LA and have our mechanic fix it. Luis refused payment for his help. Truly a good person. We are so grateful!!

Marcos helped me out a lot with my whole car shopping experience. If you go ask for himread more

First time buyer here!! We originally came to see Sean but he was kind enough to lead us to Willy…read more Super helpful and patient in making me feel confident and comfortable on purchasing my new car. Answered all questions I had and helped me get the best price possible. Thank you Willy!

I was an attempted return customer, I had purchased a pickup…read morefrom them at their farmersville location. Very smooth process. Very friendly. Recently I put an inquiry for a Mazda Miata they had on the lot at the Lindsay location. Put in a credit app. Texted with Edgar Rosales after sending him my most recent earning statement never replied after running my credit. Did not say anything if I was clear, if I needed a co-signer. I was curious on the rate their bank would offer as I already had one from Navy Federal Credit Union and I was ready to purchase. No reply.. 3rd try. I stopped at the Lindsay location to look at a Volkswagen sports wagon. Mechanical issues -leaking oil pan -alternator windings failing Moderate engine blow by -car calling for an oil change -and what really tops the cake is the car is sitting on the lot, dirty, with food crumbs scattered all over. When mentioned to the saleswoman (who stayed texting on her phone) she stated. Oh yea the owner had been driving it for a while. Vehicle is way overpriced Asked what kind of deal they could make being the vehicle has moderate issues. She took my name and number. Stated she would speak with her manager and give me a call later than day. This was 2 days ago with no response. Again.. I am already set and ready to purchase. Very very terrible customer service. If your military 100% steer clear of this place. They don't know what an LES is clearly.

I got my first car here, DONT DO IT. I'm stuck paying $600 for a Nissan Kick. That' gave me…read moreproblems the first two months. They Don't call you back, they just want your money then they're back to being lazy

Great service, quick and informative on other services. Definitely Recommend this spot for anyone.read more

Great experience , very professional staff, eager to help you and get the repairs needed doneread more

Nice staff but business nice. Took way too long. Will quietly add Lowjack, auto warranty, and paint…read moreprotection. Pay attention if you don't want it. I do enjoy my car and felt the price was avg. Staff was professional.

This was my third time purchasing a car from a dealership, and it was by far the most pleasant…read moreexperience I've ever had. I came in looking for a Jeep Grand Cherokee L with specific exterior and interior colors, features and equipment that I could not find anywhere in the area, and Louie and Edgar went above and beyond to help me get exactly what I wanted, and then some. They didn't just show me what was on the lot, they took the time to scour multiple dealerships to track down the perfect vehicle that checked every box on my list. Both Louie and Edgar were patient, knowledgeable, and genuinely committed to making the entire process smooth and stress-free. I never felt rushed or pressured, and they made me feel completely confident and excited about my purchase. If you're looking for a dealership that truly listens and goes the extra mile, this is the place to go. I'm absolutely in love with my new Jeep and incredibly grateful for the outstanding service. Thank you, Louie and Edgar!