very nice people, takes great care of your items, and just great service all around. Sent my ps5 in…read morefor my hdmi to get fixed and they did a great job, they also got the job done quickly and efficientl.

Just an FYI - Hours Have changed - Closes at 6p, Not 7…read more Myself and a lady pulled up at 6p to get our phones repaired. Wah, Wah, Waaah - Out of Luck.

Great service. Very knowledgeable. Phone is working better than ever. I highly recommend.read more

Great guy. He was honest about one device that he said couldn't be fixed and wouldn't be worth…read morethe repair cost. The one we really wanted fixed he took care of. Fast and very fair price. Will definetly come back and would recommend.

My family just switched to T-mobile. We went to Sam's club and get everything settled. However, we…read moreneeded to trade in our old phones. We were told ANY T-mobile store will accept the trade in for us. I arrived and checked in. The T-life app said there were 2 people ahead of me. There was also an order gentleman who didn't know how to check in. One of the 5 employees (a woman) helped the older man check in. It took several minutes. She then went around to explain to the line of people that they all need to check in. She came by me and I showed her that I had checked in. She saw my boxed up phones and then she told I needed to drop off at UPS. I stated that we were told we can drop off at any T-Mobile store. I asked if I can do this and get a receipt that I dropped off my phones. I was then told it would be faster if I went to UPS and that UPS can give me a tracking slip. I drove to UPS only to catch them closing... Do not go here. It seems like they do the bare minimum of work.

Joey helped me and my dad get a new SIM card. Very helpful and polite. I would highly recommend!read more

I bought an Moto G6 with 128 mgb, Bluetooth and extra earpiece for the Bluetooth. The extra…read moreearpiece wire connection broke and when I took them back. They wanted me to buy another Bluetooth, because they didn't have the replacement.

Horrible service! There is a local guy who roots phones for way better and WAY cheaper - plus he…read moreguarantees his work - unlike these fools. The reputable guy has an ad up on Craigslist, too - he's a certified Google Android Operating System Developer with a 0% fail rate. E Z On's fail rate with root jobs... ha! Don't even bother asking. I have an Evo Shift and I would never consider trusting them again. Total BS. Save your money. Take your phone to an authorized dealer, or search Craigslist for this reputable rooter - try this "EVO Android OS Full permission rooting." Good luck all.

In a case of fraud and theft, an employee of that store switched my wife's phone number to another…read morephone and my wife's phone was inoperable for an entire day. Someone walked out of that store with a brand new iPhone 16 Pro Max. I was eventually able to rectify the situation, but not until the next day because Verizon has regular business hours for their Customer Service, so if you have a problem with theft and fraud you cannot address it until the next business day. Three days later, an attempt was made to transfer that phone number AGAIN, from this same store! By this time I had a number lock on the phone, but she again got the request text for making the switch. I doubt this is the only instance of this happening at this store, but there is no way to directly contact the store. You get routed to Verizon Customer Service Call Center who cannot contact the store either. The ease of which people can access, switch and steal service with Verizon is astounding to me, especially at this store. I encourage everyone to put a number lock on your account so no action can take place without the primary account holder's notification.

The employees are all wonderful! They are always eager to help with technical questions and teach…read morecustomers how to problem solve issues with cell phones...and without judgment!!! A+

I went into the store to upgrade my phone and was told I needed to pay off the remaining…read morebalance--about $3XX--on my previous device, which made sense since I hadn't completed the full payment term. Once I did that, I was informed I could trade in the phone, get the lastest and greatest model and that our monthly bill would actually decrease since we'd no longer be paying the full installment. I asked multiple times to confirm: "So that's it--no catches? I just pay the $300-something today, get the new phone, and our bill goes down?" The manager assured me that was correct. I paid the amount and signed the receipt thinking everything was done. Then, I was told I still owed another $180+ in taxes. The manager claimed he had mentioned "plus taxes," but at no point was it made clear that there would be an additional $180 charge after the $300+ I had just paid, he rationed this by saying he doesn't see this until after, but if I was doing the sale I could have found 50 different ways to ensure what to expect. I felt blindsided. While I'm willing to give him the benefit of the doubt that he said plus taxes, it certainly wasn't clear there was still another significant charge pending. When I expressed that I felt this was misleading, he disagreed. I told him I wasn't looking to argue but wanted to cancel the entire transaction and get a refund, as it felt like a bait-and-switch. He said everything was final and there was nothing he could do. It's not about the money--it's the principle. The process felt like a car sale of financially committing and paying for things thinking your are done before revealing the full cost which was not clear, which is not how I like to do business. In the future, I'll just make my purchases online where things are laid out more clearly.

Young Men very helpful. AT&T at Boughton and Weber Had spent…read morean hour on AT&T coustermer service with no solution. Thank you AT&T for having at least 2 professional, polite and helpful young men.

My iPhone plummeted from my 4th story balcony. The front and back of the phone were severely…read moreshattered but surprisingly still useable. I wrapped it in Saran Wrap and put it back in my case to keep glass from going everywhere when I was on the phone. Decided to take it here instead of getting a new phone. Chris quickly greeted me, assessed the issues, gave me a quote and a time to come back. When I tell you that he hooked my phone up and that it looked and worked like it was BRAND NEW, please trust me! My phone was fixed about 6 months ago and I haven't had one issue. I HIGHLY RECOMMEND...THANKS, CHRIS!

The best customer service, hands down. If you need your phone repaired look no further. I've used…read moreDr. Gadget multiple times for repairs and each time the service has been great and repairs completed timely and perfectly. When a big name store told me I would have to ship my phone out for repair, instead of investigating further to find out the actual damage, I declined and came right to Dr. Gadget. Here, I was assisted quickly and the tech was able to identify the issue right away, saving me time and money. Highly recommend!

Jenny is a patient representative. She helped me, with the help of tech services, through the hoop…read morejumping of switching numbers on units that don't have SIM cards. Great experience.

I was assisted by a professional named Brian Hendricks who helped me with my iPhone issues,…read moreanswered my questions and treated me with courtesy. I finally have a working phone ! t Thank you Brian for helping me. You are a credit to your employer .