I've been seeing a resident at LewisGale Physicians Family and Academic Medicine - Valley View…read more This is the worst health care i've ever received. A resident miscoded a visit Medicare should have covered but didn't. The resident's supervisor did not respond to my email in their system. The billing department said they'd help me on multiple occasions, eventually comprehending that it was miscoding, but they did not succeed. So I'm out hundred of dollars and haven't seen in a general practitioner in over a year.

After concluding a full visit complete with a follow-up appointment, I'm happy to report that I've…read morehad the most positive experience with Casey (PA-C) and other staff at this location, and I certainly hope this is just the beginning. ++ Casey was courteous, thorough, friendly, funny, knowledgeable, and patient. Mindy, medical assistant conducted the first part of my physical exam, then Casey took over the rest. She truly took her time and paid attention, and the visit couldn't have gone any better. Lab in the same building, and the staff was efficient and friendly. This was also the first time in a long time where a blood draw didn't cause massive bruising. Thank you! Appointment reminder phone call (and a message if you miss the call). Good-sized parking lot.

Front desk clerks are rude. I had to call several times to make an appointment. According to the…read morefront desk clerk they put my name on the waiting list but they never called me back. Also they charged me $35 more than my co-pay. When I asked the front desk clerk about the over payment she got annoyed. I still did not get the refund from their office, it has been over 3 months since I went to that office.

Dr. Farmer was the surgeon who did my surgery. Very nice man with a great bedside manner. I have…read morehad problems since my surgery and my knee doesn't bend any more and seems worse after the procedure . Now I have white thread looking like material protruding out of my scar. Surgery was in May. I called office and the nurse told me that it wouldn't have anything to do with my surgery and I would need to go to urgent care. I asked is it dangerous and she stated well I can't tell you that only urgent care can inform you . So I asked again so this wouldn't be a follow up to my surgery because I have had problems since I had it done and she states no. The office has screwed up 3 appointments of mine as well. I showed up for an appointment and first they say or you have no appointment today and I said yes today is pre- op appointment and the front desk tells me well Dr. Farmer is off today so you can see PA. I should of realized then not to go forward with surgery . Even though my knee was killing me and I had a torn meniscus (which wasn't fixed during surgery , PA stated they didn't need to as it wasn't in the way with my knee), my knee cracks, grinds and pops when I try to bend it and I can't get past 50 degrees. The office won't assist you in getting an appointment and urgent care isn't that great either . First time I went to there I was told nothing was wrong with my knee. Even though my knee popped very loud and I dropped to the ground . I'm very disappointed over this whole ordeal. Depressed is a under statement .. don't go to this office . Dr Farmer did a manipulation and knee works wonderful . I informed Dr Farmer of all my concerns and he addressed all of them and everything was fixed !! Thank you Dr Farmer. I should of been more informative with you in the begging and expressed issues that arises.

This practice, and our Demotologist is excellent. The entire process from start to finish was…read moregreat. Pleasant and professional Dr. and staff. Explained what was going to happen and why. No question went unanswered. My visit was a good one. Thank you!

After reading the other review I was hesitant to go here, but everyone here was so nice and…read morehelpful. PA Jamie Martin did my examination, and she was very thorough, and took her time to talk with me. She ended up freezing several keratosis areas on me, and kept asking if I was ok. She was very caring. I would highly recommend this location for your dermatology needs.

Raleigh court is a great place to trust the care of your loved ones. All the staff is so kind and…read morewelcoming and they go above and beyond to meet all the needs and wants of their patients.

My wife was a patient in Raleigh Court Health and Rehab for 30-days before she passed away last…read morefall, and I can't overstate how good they were to her. The administrators, nurses, NAs, therapists, and others were well qualified and attentive, and they treated her like family. In summary, I highly recommend their facility.

I needed to be seen for something and didn't want to go to an ER. It is likely a viral illness. My…read moreson and I had the same symptoms. When we arrived after booking our appointments online, we were promptly seen and triaged. The PA was thorough and conducted appropriate lab work. We left with appropriate care. This visit was much better than the first one I made with them. My son and I received great care. I would go back to them again for similar symptoms. When looking at their ratings versus other facilities in the area that were open today - they had the best ratings and once we arrived they got patients in and out quickly.

Staff and doctors are amazing. It's the now 3rd party billing that makes AFC horrible…read more The 3rd party billing is in a "different" country. And they've screwed up my families billing to many times to count. We have 2, yes two forms of health insurance. When you try to call to fix the issue, you can't understand what they are saying except for "that's your bill, pay now?" "We bill you, you pay" Avoid the medical billing shakedown from these 3rd party mobsters. They'll have you in collections for thousands over a aspirin that you never took. They do medical billing code like they are playing a game of bingo. AFC, if you want to be a better place, ditch the 3rd party mobsters and con artists. Staff and doctors are great, not worth dealing with a shakedown for your money because they have no idea how to bill your insurance.

Very friendly staff and easy to find. Ample parking. Dr Pauley was amazing. He's very personable…read moreand extremely polite. He took his time and I didn't feel rushed or pressured. I would definitely recommend his services. Getting in to see him can be tricky. He's got about a year wait time for a first appointment. The only downside is that you can't take the paperwork with you to fill out beforehand and the nurse does the intake herself. That's very time consuming and would be easier to fill out yourself.

Okay so i didn't go to the Dermatologist but I went to the family physicians-Valley View area and…read moresaw Tara Wickline. I transferred from Carilion. I hated the service so I eventually went back to Carilion but my main complaints are, she doesn't respond, she hasn't sent my medical information from my one visit back to Carilion, she didn't approve a clearance for me to get my teeth cleaned at VWCC, she won't stop the refills at my local CVS. So I'm now getting medicine from her and my current doctor.

I am writing this review in April of 2026…read more If I were looking for a facility for inpatient or outpatient rehab for myself or a relative, based on some of the reviews here, I would definitely not choose Friendship South. However, I am glad I did not read these reviews when I had to make such a decision for myself about two years ago. For one thing, all of the few reviews here were written more than five years ago. While I have no reason to doubt that the writers are giving their best honest accounts of their experiences with Friendship South, a lot can change over such a time span. (Note: Friendship has several facilities in the Roanoke Valley, which can lead to some confusion; see my note at the end of this review concerning a possible case of such confusion. As the map shows, this forum concerns specifically Friendship South health and rehab on Starkey Road.) I have been an inpatient at Friendship South twice (most recently during January and February of this year) and an outpatient for three stints -- each lasting several months -- over the past two years. I am currently undergoing outpatient therapy for recovery from a back operation. Over the past twenty years, several of my friends and relatives -- including my mother -- have had to spend time in rehab facilities in the Roanoke Valley, so I've seen the good, the not so good and the indifferent (I had to move my mother once). My one exposure to Friendship South was about four years ago when I visited a friend in his 90s who was an inpatient recovering from some procedure. He was in such good humor and spoke so positively about the facility and how he was being cared for that when --- a couple of years later --- I had to decide where I wanted to be sent to recover from a torn ligament in my hip, I didn't hesitate to choose Friendship South. Now, everyone's experience is unique, and mine is as an almost-eighty-year-old man in pretty good health. I have not needed long-term care for a chronic condition or for physical and/or mental decline. I also know that every medical facility is short-staffed, mainly because there is just a shortage of medical professionals at every level. I can say that, almost without exception, every contact or interaction I've had with Friendship South staff -- medical, financial, management, whatever -- has been positive. I've always been treated with courtesy and respect. Has everything I've asked for or every situation I think needs to be addressed been accomplished as quickly as I'd like? Of course not. But I know there are patients whose needs are greater and more urgent than mine. Some need almost around-the-clock attention. My experience with outpatient therapy has been overwhelmingly positive. Turnover is low. I'm still being helped by the same team of therapists who helped me two years ago. They like where they work. They are experienced and competent with a contagious positive attitude. I have come to consider them friends. And most important, what they do and have me do works! Concerning another review: not a criticism, but a clarification. Michelle P. says, "They cannot even light the fireplaces during Christmas for the permanent residents to enjoy." My understanding from conversations with staff at Friendship South is that it has no actual permanent residents; it is a skilled nursing facility where people go for temporary rehab and therapy. Friendship has several facilities in the Roanoke Valley; some are residential nursing homes. Perhaps your experience was with one of the other facilities. Yelp has the heading of this page as just "Friendship," which could contribute to some confusion. To assure myself that I was reviewing Friendship South specifically, I consulted the map on the page.

Looks can be deceiving, its a shameful place. Nurses are rude and roll eyes if you ask a question…read more The residents had thier lights on for 2 hours straight needing help. I felt sorry for anyone being in this terrible place. They cannot even light the fireplaces during Christmas for the permanent residents to enjoy. Money in the pockets of the CEO's is all I can think of. Stay clear of this place, because they let my dads foot get infected again because they did not follow doctors orders...we moved him to another rehab center. Looks can be deceiving.

Had the nicest dentist's appointment of my life! I would very much recommend, the staff was very…read morenice and professional. I especially appreciated my hygienist, Diane, who was warm and friendly and explained every step of the process to me. Would recommend!

I have been due a refund of over $1500 for going on 4 months now. When I call they say "it's being…read moreprocessed" or "someone will call back". No one calls back and I'm still out over $1500.