Front desk clerks are rude. I had to call several times to make an appointment. According to the front desk clerk they put my name on the waiting list but they never called me back. Also they charged me $35 more than my co-pay. When I asked the front desk clerk about the over payment she got annoyed. I still did not get the refund from their office, it has been over 3 months since I went to that office. read more

Dr. Farmer was the surgeon who did my surgery. Very nice man with a great bedside manner. I have had problems since my surgery and my knee doesn't bend any more and seems worse after the procedure . Now I have white thread looking like material protruding out of my scar. Surgery was in May. I called office and the nurse told me that it wouldn't have anything to do with my surgery and I would need to go to urgent care. I asked is it dangerous and she stated well I can't tell you that only urgent care can inform you . So I asked again so this wouldn't be a follow up to my surgery because I have had problems since I had it done and she states no. The office has screwed up 3 appointments of mine as well. I showed up for an appointment and first they say or you have no appointment today and I said yes today is pre- op appointment and the front desk tells me well Dr. Farmer is off today so you can see PA. I should of realized then not to go forward with surgery . Even though my knee was killing me and I had a torn meniscus (which wasn't fixed during surgery , PA stated they didn't need to as it wasn't in the way with my knee), my knee cracks, grinds and pops when I try to bend it and I can't get past 50 degrees. The office won't assist you in getting an appointment and urgent care isn't that great either . First time I went to there I was told nothing was wrong with my knee. Even though my knee popped very loud and I dropped to the ground . I'm very disappointed over this whole ordeal. Depressed is a under statement .. don't go to this office . Dr Farmer did a manipulation and knee works wonderful . I informed Dr Farmer of all my concerns and he addressed all of them and everything was fixed !! Thank you Dr Farmer. I should of been more informative with you in the begging and expressed issues that arises. read more

Virginia Orthopeadic - Thread coming out of knee and it's stuck - Orthopedists Near Me - Salem, Virginia

I had surgery with Dr. Reibel in 2017. He was compassionate, attentive, and resolved my issues completely.

The front staff is good, the ladies that schedule your follow up appointments should smile a little. Doctor Hagey is awesome, brilliant and does his homework. Doctor john is brilliant, smart and so kind. Both these doctors made it worth the problems I had to get an appointment in 2016 so I could be seen. If your going to see either Doctor it's worth it! I have never been to an orthopedic Doctor that has followed up on everything he said . These Doctors made my leg knee better and have really given me hope and motivation for the future . I can't express enough on how happy I am that I found these 2 brilliant gentlemen. Thank you !! read more