DR. NASTY!! Patient is always wrong, clueless, or stupid in…read morehis world. Never a positive thing to say. Never any encouragement to motivate his patient. Only continuous criticism of any comment or concern we offer. He is incredibly disrespectful each and every time we have a follow up visit. Dr. Nasty to ruin your day! Seriously extremely poor interaction with us. We are apparently not the only ones feeling this way. Other reviews also address his nasty attitude. Just say no when offered Dr Shuler as a physician. He will only make you feel stupid and useless as a patient. Worst physician we have interacted with in over 50 years! Classic example of a seemingly intelligent Dr., with absolutely no communication skills whatsoever. Maybe a skilled surgeon, but it doesn't matter if he can't give a patient the hope and confidence one needs to feel from the doctor in order to mentally progress thru a traumatic injury. Not the only one to have posted about his negative and extremely mean demeanor.

So this all started 2 years ago when dr stuart gardner replaced my right knee..day after surgery…read morethe knee was literally clunking..was worse than my knee with no meniscus..he said it still needed to heal..6months later my left hip popped out mowing the grass..found out I have hip impingement in both hips..deformity yay...anyway gardner replaced hip ..when I was allowed to step on it my first time putting weight on it(I'm 6ft 2 230 ..big guy..the implant dropped 3 cm into my femur and I fell..went to see dr stuart and he said sorry we are closing down today..no joke...southwest ortho in blacksburg..so I went to bruce byrd at orthovirginia in blacksburg...he replaced a piece in hip.not whole thing...then not long after I was standing up using my right knee as support and the messed up implant in knee tweaked to far and I lost balance barely above the couch..I shifted weight to left leg instinctively and top of my femur shattered..that healed quickly but the cup of the old hip insert finally was damaged enough and my left hip dislocated 3 times in next 2 weeks..long story short we found infection in my joint...probably was reason nothing worked correctly..bruce byrd removed it completely in May of last year...months of antibiotics later I go to see him to schedule hip and he doesn't want to do surgery..wanted another Dr to come down.i asked if he could do it and he said yes..so I said he is gonna put it back in..I did an aspiration and they found no fluid so I asked to schedule hip and he said no now he wanted to do an mri..I said nope..I'm hiv positive and any extra hospital visits could give me a worse infection.my infectious disease dr chaudry said I was good to go infection wise months ago and wondered why my hip was still out..at that point bruce byrd stopped calling me back and I was forced to fire him..made appointment with dr stewert at the carilion and got another aspiration xray and needed an mri..I can't lay in them..15 joint surgeries..so I asked him for 1 pill to get through it and he says ask robin akers my pcp..made sense and I did.she says no it's on him not her..again..1 pill of there choice and I had a driver..nope..I called stewert back and talked to Natasha his nurse and accidentally said 2 cuss words with no intent or context..I apologize immediately and she says no problem sweety...so I end up going to mri after a beer and one of my dogs painpills.barely got through it..2 days later I go to see stewert and when my girl and I get there there's a cop up front..I say my name to lady and he immediately looks at his notebook..weird...we get put in office and stewert and nurse come in..he looks at me all goofy and says your good to go for hip but we won't do it because of cussing phone calls and my old surgeon byrd called and sayed I threatened him over phone..it was a message I left saying if u see me in public go the other way because I don't ever want to see him again..not a threat at all.ive got 1 leg.lol.dang....anyway instead of freaking out like they thought I would I said have a nice day and we left crying..my report says that I said I drank before last visit..sorry it was 2 days earlier and yup I did..says I denied taking narcotics...wtf..I asked him for 1...and threatening and cursing phone calls..they would of had me arrested if any of it was true..so made up..and because I have medicaid I can't sue and get my hip and life back..

This man is an amazing surgeon, very skilled at what he does! He's personable and his staff is…read moreawesome as well. I have NEVER left an appointment feeling unsatisfied or uninformed.

Most screwed up healthcare conglomerate EVER! Was here to see my GP on Monday - asked for a COVID…read morebooster while I was here but noooo...gotta come back across town today. Despite front desk clerk saying, "are you sure? I was sick for 2 days!" I made an appointment- they called me to move it to an earlier time...THEN HAD THE UNMITIGATED GAUL to tell me I couldn't get it because of my chronic sinus infections!! For gods sake - you people referred me for a failed surgical procedure 2 years ago! My records reflect that I use sinus meds daily. Meanwhile hope you don't have to go to the hospital some elderly friends sat in the emergency room at Roanoke Memorial for two days before they could find them a bed (no real shortage of beds - they just can't get nurses to work for them...because they hire and pay travel nurses about double what they pay their staff nurses ) Even their telephone system is a POS - they'll post a # to call to "check in" when you arrive but the number posted sends you to automated phone hell - where by the time you can get a human to tell them you've arrived for an appointment you will likely be a half hour or more waiting. Come on! It's really not that hard! Send calls to a human when people are checking in for a scheduled appointment, for Gods sake!

Dr. Alouf is a phenomenal doctor! He is warm, knowledgeable, compassionate and a very talented…read moresurgeon. I felt so comfortable working with him and am beyond thrilled with my results! I sent before and after pictures to all my friends and they are all wanting appointments! His staff (Anesthesiologist Dr. Steve, Amy, Tracey, Stephanie, Amber, Helen, Kailey, and Bella) were all so friendly and took great care of me every step of the way! I had a fantastic five star experience!

Stacy was awesome!!! She took my temp before entering the building and asked several questions to…read moreunderstand my skin care needs! Thank you for a wonderful chemical peel I will be back!

Front desk clerks are rude. I had to call several times to make an appointment. According to the…read morefront desk clerk they put my name on the waiting list but they never called me back. Also they charged me $35 more than my co-pay. When I asked the front desk clerk about the over payment she got annoyed. I still did not get the refund from their office, it has been over 3 months since I went to that office.

Dr. Farmer was the surgeon who did my surgery. Very nice man with a great bedside manner. I have…read morehad problems since my surgery and my knee doesn't bend any more and seems worse after the procedure . Now I have white thread looking like material protruding out of my scar. Surgery was in May. I called office and the nurse told me that it wouldn't have anything to do with my surgery and I would need to go to urgent care. I asked is it dangerous and she stated well I can't tell you that only urgent care can inform you . So I asked again so this wouldn't be a follow up to my surgery because I have had problems since I had it done and she states no. The office has screwed up 3 appointments of mine as well. I showed up for an appointment and first they say or you have no appointment today and I said yes today is pre- op appointment and the front desk tells me well Dr. Farmer is off today so you can see PA. I should of realized then not to go forward with surgery . Even though my knee was killing me and I had a torn meniscus (which wasn't fixed during surgery , PA stated they didn't need to as it wasn't in the way with my knee), my knee cracks, grinds and pops when I try to bend it and I can't get past 50 degrees. The office won't assist you in getting an appointment and urgent care isn't that great either . First time I went to there I was told nothing was wrong with my knee. Even though my knee popped very loud and I dropped to the ground . I'm very disappointed over this whole ordeal. Depressed is a under statement .. don't go to this office . Dr Farmer did a manipulation and knee works wonderful . I informed Dr Farmer of all my concerns and he addressed all of them and everything was fixed !! Thank you Dr Farmer. I should of been more informative with you in the begging and expressed issues that arises.

staff is incompetent. Other than at my fourth procedure, I never got instructions upon leaving…read more This last time, an ablation, they got blood all over my top and my bra strap. They were white but even strong bleach would not completely get rid of the blood stains!!

Baylor is obnoxious and self-serving. When I moved here I had to get scripts from Dr.'s back home,…read moregetting aboard local Dr.'s took months. This conversation was had with day one. These meds were hand written next to a list of current meds from local Dr.'s. And signed by myself and an assistant. Two visits later, in a room with Baylor and his team of young boys, I was informed that I was no longer able to get any help at that office. No explanation whatsoever. Needless to say I was dumbfounded. I asked and was told I never told him about the meds. He was informed not only did we discuss it, I signed a doc with a list of all meds including those. Not true he said. I asked him if he was calling me a liar and he said yes. I was furious. Then he proceeds to leave. There was more conversation. I found another Dr., asked Blueridge for my records, over two weeks later, no records. I went there the day of my appointment and they promised to get them right over. Didn't happen. After this I called to get all my records and was told to call medicopy. I received half my records. I went back to blueridge to get my records, told they would be ready on Thursday and would call me to pick them up. No call. I went in today to get the complete list. My main objective was to get the discharge and the doc with all the meds listed and signed. Not there, don't know anything and I don't know what I'm talking about. I told the lady she and I discussed the exact docs and the conversation was recorded. She didn't like that at all. She preceded to tell me I never went to get a MRI. Huh? They gave me an order and I never went. That's not true. Another blatant lie. She was called to another room, came out with more docs. I'll be darn, she was holding the MRI docs from a MRI I never had done. Did she apologize? Hell no. Not only is Baylor a blatant liar, looks like MED records follows suit. No problem, with the phone call and docs I have, it's going straight to the Medical Board. I do not, would not and will not recommend Baylor or blue ridge pain to anyone. Go at your own risk...