Parking is as it is in any medical center... a long walk even with disabled placard. Make sure you…read moreknow what entrance and elevator to take. One size doesn't fit all. You'll save yourself a lot of time because the signs inside can be confusing. It's an old facility so it's easy to get lost. The staff is very friendly and helpful. Some people don't like older facilities. It doesn't have the bells and whistles the newer ones have but it's clean and functional so I don't have an issue with being here.

I have seen multiple doctors and have had wonderful experiences with most of them. I've had…read moresubstantial health problems in the past year and saw Dr. Dennison (neurologist), Dr. Maxymiv (ObGyn), and a gastro doctor (can't remember name). Dr. Maximum was amazing though infertility and my physicals and brought hope to us when we were feeling down through years of battling infertility. My PCP, Heather Ball, is located at the Valley View Office and has been the best doctor I've ever had. She stood up for me when other doctors were calling me crazy and kept searching for answers even when I wanted to give up. Without her, I wouldn't not be as stable as I am today and she truly was amazing to work with! I've enjoyed working with Lewis Gale as a whole!

Mount Regis did what they advertised, just with a mixed bag of a lot of small mistakes or screw ups…read morewith 1 alcoholic being helped. I want to Mount Regis for Medical Detox and rehab for Alcoholism. I worked, but... 1st, the clinical staff were fantastic and very supportive. I got more out of one on one sessions and small group sessions, then large group sessions. Most of the large group topics applied to coping mechanisms and trauma therapy. (Which for me helped very little) 2nd, the food was 3 star cafeteria food, processed meat (mostly chicken) and ok veggies. The cafeteria staff were great (minus 1) you will definitely form a bond with them (ask for Auntie, he will make you day...and yes it's a guy...you'll get it when you meet him) 3nd, Admission and case management. Very sub par. Grant I was there when they just extended number of patients they could hold. But, first going in went well (minus, me starting to detox while speaking with them. Nothing I of them could do about that). But trying to get information, requests in was extremely difficult. Between lack of availability of the staff in discharge planning and getting a go to the person and that person telling you go to the person you already talked to... 4th, Nursing staff, same as the administration staff, but they didn't even seem to care. They acted like, I'm here for a pay check. Overall, I went there to get help, mission accomplished. But I would recommend a smaller facility.

Awful experience. There is a staff relationship that's really inappropriate. Maria Arrington and…read moreTrevor Cooper are together and work together as a counselor and a recovery coach. Definitely unprofessional as they text about other patients private business. And Sharmane Garland violates hippa and gives information out. Also while I was there, there was drugs going around the facility, the boys are shown favoritism, and a nurse gave the wrong meds to the wrong person just because both ladies were in a scooter. Not a safe place.

Love The Medi Spa at Ridgewood Hill! Everyone is so professional and friendly! Kate has a gift for…read moreknowing just what is needed!

So professional. They are all so friendly and kind. It is a pleasure to do business there.read more

I came here when I totally lost coordination and feeling in my legs and they went straight to worst…read morecase scenario and eliminated everything on the list until they found the cause. 5 days later I am walking on my own and feel 10 times better overall. The Nursing and Housekeeping staff are fantastic, professional, helpful, overall just good people. (Especially, Holly, RN that works on the 5th floor. She actually had time and actually sat down with me and just talked, nothing medical, just small talk) The doctors are very knowledgeable and good at the specific fields, just wish they had better communication between themselves and their patients.

TITLE: Stay away from them. Honestly, I would give them 0 stars if that was an option…read more I had my daughter break her hand (radius and ulna) and drove her to Lewis Gare ER. It was very stressful and scary for us. After waiting almost two hours in Lewis Gale they said they do not have casting capabilities and said they will transfer her to Carilion Roanoke Memorial Hospital. They came with a stretcher, put her on an ambulance and drove her to Carillion 5.7 miles (17 min.). We also told them that our daughter did not hit her head, just broke her arm. We waited 3 h more at Carilion to get the cast done and ended up home around midnight. Couple of months later we get a bill for AMR (American Medical Response) for over $2,400 for the transport of my daughter to Carillion (in the same city). We were not at any point told that a that third party was involved for transport and that the transport is not covered by our insurance. We were not given a chance by Lewis Gale to make an informed decision about transporting our daughter. We could have easily driven my daughter ourselves to the other hospital. We were shocked by this bill and called everywhere to ask for help as we did not have money to pay this bill. Heath Grant, a Patient Safety Advocate at Lewis Gale and his supervisor Laura were not helpful passing the blame for this to AMR and not accepting their responsibility for not informing us that they are scheduling an ambulance transport outside of our insurance coverage. We called our insurance and they said AMR is overcharging for the transport service across the whole U.S. and that they, our insurance, will not pay more than $490 for transport. We sincerely recommend you to avoid Lewis Gale Medical Center as they are sneaky, unprofessional, and unfair, and not willing to accept responsibility for misconduct to us.

Continual reassessments of issues and control of issues that arise as i grow older. This is my 30th…read moreanniversary of dealing with Chronic Pain, starting with what was known as Reflex Sympathetic Dystrophy. I've been through everything from Simple pain therapeutics to major surgeries to ablation. I've stopped and started different medications with nothing providing reduction of pain relief to bring me to the level of below 3 at the beginning, and now 4-5. Getting up every morning isn't easy anymore, but Dr. Dragovich & his staff are not giving up on me. I'd rather not have to see any pain management specialists, but this office is doing their best to help me. Thank you, BRPM.

staff is incompetent. Other than at my fourth procedure, I never got instructions upon leaving…read more This last time, an ablation, they got blood all over my top and my bra strap. They were white but even strong bleach would not completely get rid of the blood stains!!

Unprofessional, uncaring, inconsiderate. I normally don't post negative reviews. This place is a…read moredisgrace to Salem. Christina at the front desk was rude and unkind in her treatment toward me, told me they were about 20 minutes late. 30 minutes later, I was told by another employee (who was nice) I could go to the Daleville branch because the 1 provider they had was sitll with the same patient for 2+ hours. Even thought I had an appt, it didn't help. I left and called back to make a formal complaint. The Manager told me it isn't a "appt", its like a wait at a restaurant. She compared my medical need to waiting for a meal at a restaurant. I don't think anyone cared that I didn't get the medical treatment I needed. They need to shut that place down. There wasn't an option for "no stars" but that's what I would give them. Save your time and go somwhere else.

Not a good experience. The PA who saw us was rude and unprofessional to say the least. After a two…read moreand a half hour wait time we were finally seen. The visit ended with a "not sure what is wrong" and she proceeded to slam the door on the way out of the room. The other staff members were polite on this visit.

I drove over an hour to the Roanoke Carillion ER .. and they are AMAZING! They treated me, my son…read moreand grandson like Royalty! If you ever need the BEST care, I totally recommend this hospital! This will be the hospital I go to from now on even though it's further away.. at least I know I'm in good hands!

This mega hospital is one of the best! The nursing staff and other support staff are unquestionably…read morethere to provide the best care for patients as well as visitors to this facility. Keep up the excellent work!!

Lack of care or urgency. 5 hour minimum wait time in er, followed by 3 hour minimum wait in the…read moreroom. Followed by 2 hour wait for discharge. So unless you have 24 hours or better to be SEEN. DONT go here.

I want to take this opportunity to thank the staff on 7west and the director for taking care my…read morewife while she was there on 724 again thank she was pleased with everything and all the staff. The Devontenno and Melendez family

Lovely office, incredibly skilled physician and nurses! I had an embolization procedure performed…read moreby Dr Guyer. From the consult all the way through post op , I was treated with the utmost respect and compassion. The nurses assigned to me, Macy and Katie, were extremely professional and absolutely went the extra mile to insure my comfort and care was far better than anything I expected! Dr. Guyer listened to my concerns and questions during the consult and met with me pre-surgery. I absolutely recommend this practice and group of medical professionals! Top-notch!

From the owner: National Vascular Specialists - Roanoke is conveniently located in Salem, Virginia. Most treatments…read moreare performed in our center using minimally invasive techniques so you can go home the same day and return to your life quickly. Our physicians can also perform procedures in hospitals when a hospital setting is required. Communication and transparency are key at NVP. We partner with you and your healthcare team throughout your entire medical journey – from start to finish – and offer treatment options uniquely tailored to you. No more frustration trying to schedule an appointment or waiting for information. We can put you in touch with one of our specialists quickly – sometimes even the same day.