I am writing this review in April of 2026…read more If I were looking for a facility for inpatient or outpatient rehab for myself or a relative, based on some of the reviews here, I would definitely not choose Friendship South. However, I am glad I did not read these reviews when I had to make such a decision for myself about two years ago. For one thing, all of the few reviews here were written more than five years ago. While I have no reason to doubt that the writers are giving their best honest accounts of their experiences with Friendship South, a lot can change over such a time span. (Note: Friendship has several facilities in the Roanoke Valley, which can lead to some confusion; see my note at the end of this review concerning a possible case of such confusion. As the map shows, this forum concerns specifically Friendship South health and rehab on Starkey Road.) I have been an inpatient at Friendship South twice (most recently during January and February of this year) and an outpatient for three stints -- each lasting several months -- over the past two years. I am currently undergoing outpatient therapy for recovery from a back operation. Over the past twenty years, several of my friends and relatives -- including my mother -- have had to spend time in rehab facilities in the Roanoke Valley, so I've seen the good, the not so good and the indifferent (I had to move my mother once). My one exposure to Friendship South was about four years ago when I visited a friend in his 90s who was an inpatient recovering from some procedure. He was in such good humor and spoke so positively about the facility and how he was being cared for that when --- a couple of years later --- I had to decide where I wanted to be sent to recover from a torn ligament in my hip, I didn't hesitate to choose Friendship South. Now, everyone's experience is unique, and mine is as an almost-eighty-year-old man in pretty good health. I have not needed long-term care for a chronic condition or for physical and/or mental decline. I also know that every medical facility is short-staffed, mainly because there is just a shortage of medical professionals at every level. I can say that, almost without exception, every contact or interaction I've had with Friendship South staff -- medical, financial, management, whatever -- has been positive. I've always been treated with courtesy and respect. Has everything I've asked for or every situation I think needs to be addressed been accomplished as quickly as I'd like? Of course not. But I know there are patients whose needs are greater and more urgent than mine. Some need almost around-the-clock attention. My experience with outpatient therapy has been overwhelmingly positive. Turnover is low. I'm still being helped by the same team of therapists who helped me two years ago. They like where they work. They are experienced and competent with a contagious positive attitude. I have come to consider them friends. And most important, what they do and have me do works! Concerning another review: not a criticism, but a clarification. Michelle P. says, "They cannot even light the fireplaces during Christmas for the permanent residents to enjoy." My understanding from conversations with staff at Friendship South is that it has no actual permanent residents; it is a skilled nursing facility where people go for temporary rehab and therapy. Friendship has several facilities in the Roanoke Valley; some are residential nursing homes. Perhaps your experience was with one of the other facilities. Yelp has the heading of this page as just "Friendship," which could contribute to some confusion. To assure myself that I was reviewing Friendship South specifically, I consulted the map on the page.

Looks can be deceiving, its a shameful place. Nurses are rude and roll eyes if you ask a question…read more The residents had thier lights on for 2 hours straight needing help. I felt sorry for anyone being in this terrible place. They cannot even light the fireplaces during Christmas for the permanent residents to enjoy. Money in the pockets of the CEO's is all I can think of. Stay clear of this place, because they let my dads foot get infected again because they did not follow doctors orders...we moved him to another rehab center. Looks can be deceiving.

I was sent here after having my broken back operated on. The place and the grounds are lovely; the…read morepeople are very nice and polite, but it is understaffed! Nurses were just not available, so I couldn't even get a bandage changed until I waited for several hours. My wound became infected. The staff tried hard, but there were just not enough of them! I turned on my buzzer to call for assistance - FOUR HOURS later, someone came. They just have way too many beds for the number of staff they have. (I saw one doctor, passing by, one time!) It could be a very nice place if they either decreased the number of patients considerably, or increased the staff.

This place is an absolute joke of a facility and needs to be shutdown IMMEDIATELY. I wouldn't tell…read moremy worst enemy to take his/her loved one to this place to receive care. The staff they have on hand is incompetent, rude to the patients and their families and is always short staffed. And good luck getting your medications in a timely fashion. The rooms to the facility are always messy and if they are ever cleaned, it's done half assed.

The care offered to patients at this facility was outstanding. When you visit the facility you are…read moregreeted with a warm welcome and a helpful spirit, There is a pleasant aroma throughout this clean facility as the needs of patients are attended to quickly and professionally. Patients (many wheelchair bound) move throughout the facility as well as outside freely and cheerfully often greeting visitors along the way. The OT and PT professionals are second to none as they provide ongoing care and attention to patients and advice to family members who may be caregivers once patients leave the facility. My young daughter who was apprehensive about being there among seniors as she recouped from major foot surgery formed friendships with some of the seniors and learned from their experiences and wisdom. What a rewarding experience for her!

great business facility take great care of people that are in need I'm extremely grateful for the…read morecare and support provided at this rehab facility. From day one, the staff was compassionate, professional, and genuinely invested in recovery. The therapists and nurses took the time to listen, explain the process, and encourage progress without judgment. The environment is clean, structured, and uplifting -- it truly feels like a place focused on healing and growth.

I've been seeing a resident at LewisGale Physicians Family and Academic Medicine - Valley View…read more This is the worst health care i've ever received. A resident miscoded a visit Medicare should have covered but didn't. The resident's supervisor did not respond to my email in their system. The billing department said they'd help me on multiple occasions, eventually comprehending that it was miscoding, but they did not succeed. So I'm out hundred of dollars and haven't seen in a general practitioner in over a year.

After concluding a full visit complete with a follow-up appointment, I'm happy to report that I've…read morehad the most positive experience with Casey (PA-C) and other staff at this location, and I certainly hope this is just the beginning. ++ Casey was courteous, thorough, friendly, funny, knowledgeable, and patient. Mindy, medical assistant conducted the first part of my physical exam, then Casey took over the rest. She truly took her time and paid attention, and the visit couldn't have gone any better. Lab in the same building, and the staff was efficient and friendly. This was also the first time in a long time where a blood draw didn't cause massive bruising. Thank you! Appointment reminder phone call (and a message if you miss the call). Good-sized parking lot.

If you don't read the rest, hear this: Tyler & team are hands down the most wonderful people to get…read moreyou back together after injury or surgery. If you EVER need PT, I highly encourage you to visit them! 3/22 idiotic split second that led to a knife injury 4/5 surgery to repair nerves and tendon 4/7 splint placed 4/11 first PT session with UPT I made the CHOICE, because in healthcare you NEED the power to choose, to go to UPT. Tyler has helped me after injuries and surgeries before. For me, the choice was easy. Go somewhere I trusted. See someone I trusted. See someone who knew me. Be in a place where I can feel confident in the care and guidance I receive and truly feel 'seen' as a patient. More than ever before I'm willing to put in the work. More than ever I have to 100% recover from this. It's my hand. It's how I work. It's how I ride and listen to my animals. It's how I type a pub out each month, and so much more. It's the hand I hold my husband's in But Tyler also knows me well enough to know I'm impatient and eager to heal. And he's smart enough to call me out on that. But today. My god... Today Tyler told me he felt I had a really good prognosis. He told me I have a really good chance of healing safely, fully, and recuperating my left and right side (overuse after injury to left). I'm going to come back ready to work, and lift weights, and thrive! 6 days post op my physical therapist made me feel good about the future, something I've been waiting 20 days for. UPT is healthCARE

The good news is that everyone, from the therapists to the receptionist, was very upbeat and kind…read more All therapy appears to go on in one huge room, which kind of gives an assembly line effect. Most of the pts are men, and sometimes there's a bit of a boys' club ambience. In addition, I often shared my therapist with another client during a session. I was not really comfortable here, so I returned to a therapy center I had used at least twice before.

I have never been to a physical therapy place before, I was honestly very nervous that the physical…read moretherapist was going to push me to far. As soon as I walked in Deanna was the sweetest person and walked me through every step of the evaluation process. My recovery process went much better than I expected, I was NEVER pushed past what I was comfortable with. Both William and Deanna were very understanding of everything, they let me take breaks as often as I needed and did not mind if it put them at a slight bit of inconvenience. Both physical therapists are very good at making conversation so that it is not an awkward appointment every time. I would DEFINITELY recommend going to University Physical Therapy; they are both so nice and so caring.

We definitely give the staff 5 stars for their passion and knowledge. They always want everyone to…read morebe healthy and happy. Dr. Kennedy is awesome. We trust his knowledge and advice. We are sad that we won't be able to finish the full treatment plan since they're leaving the Christiansburg Office at the end of the month. We wish them all the success in the future.

For the past five years, I have been struggling with balance issues and neuropathy in my hands and…read morefeet. MDs that I had consulted had prescribed medication, but nothing had helped. I found Balance Wellspace Integrative Medicine, which advertised that it helped with these issues. After reading the reviews and researching the company, I scheduled a preliminary consultation to see if they could help me with my problems. I told them that I had been struggling with this for over five years and explained that traditional medicine offered no answers. The team at the center conducted an evaluation and provided me with an 8-week plan consisting of three sessions per week. While there was no guarantee that their treatments would help, they led me to believe that they had treated others with similar conditions. They cited cases in which other patients had resumed an active life and engaged in activities such as playing golf. After faithfully attending each session, I noticed no change in my symptoms or function, which was a clear sign that the treatments were ineffective. I believe that they should have known, following their initial evaluation, that they wouldn't be able to do anything with their treatments that would actually work for me. I invested a great deal of time and money in what appears to be an empty promise. While I know there was no guarantee, I want to warn others before they put time and money into an empty promise.

April 2025 great staff and wonderful care my family doctor…read moreof 20 years retired and I have been with Roanoke Family Medicine for almost 2 years now very nice to deal with an independent owned group NO corporate crap like hospital owned groups the truly physician owned practice is almost extinct they days in our area of Virginia but this group is wonderful to deal with and I hope they are around for a long time Great care and wonderful staff

This office will abandon you in time of need. Was immediately pulled from all anxiety meds that…read morehave been prescribed for years,all because of a failed marijuana test. Then they look at talk to you like a junkie. This practice is embarrassing.