The staff are super sweet and down to earth!…read more I have to give a special shout out to a special nurse named Abigail who got 3 viles of blood from my small invisible veins on the 1st try! If you have small veins like me, ask for her! She's a wizard with a butterfly needle! So grateful!

Terrible Location. They are unable to answer even simple questions about how much an appointment…read morewill cost. That's when you're able to contact them. I called 10 times over a week period (to cancel my appointment due to them not giving information about how much it will cost) and my call was not answered even once. Try a smaller business that actually is interested in helping people instead.

I've been seeing a resident at LewisGale Physicians Family and Academic Medicine - Valley View…read more This is the worst health care i've ever received. A resident miscoded a visit Medicare should have covered but didn't. The resident's supervisor did not respond to my email in their system. The billing department said they'd help me on multiple occasions, eventually comprehending that it was miscoding, but they did not succeed. So I'm out hundred of dollars and haven't seen in a general practitioner in over a year.

After concluding a full visit complete with a follow-up appointment, I'm happy to report that I've…read morehad the most positive experience with Casey (PA-C) and other staff at this location, and I certainly hope this is just the beginning. ++ Casey was courteous, thorough, friendly, funny, knowledgeable, and patient. Mindy, medical assistant conducted the first part of my physical exam, then Casey took over the rest. She truly took her time and paid attention, and the visit couldn't have gone any better. Lab in the same building, and the staff was efficient and friendly. This was also the first time in a long time where a blood draw didn't cause massive bruising. Thank you! Appointment reminder phone call (and a message if you miss the call). Good-sized parking lot.

First time going here. Everyone was kind and helpful. They treated me with dignity and were helpful…read morewith questions and concerns. I was nervous since this was my first time in a cancer care center and I didn't know what to expect. The Dr was very gracious with his time and explained everything to me so I could understand it. I left with a tremendous weight lifted from my shoulders. I feel greatly blessed to have been seen by these people! Thank you all!

Poor experience in caring for my husband. Very poor communication all around. Will not return my…read morehusband's call after testing but had no problem scheduling another appointment without talking to him. There has also been little to no explanation of what is going on, even when asked. We have been given very vague answers. They were a little bit quicker to communicate with us in the beginning when wanting to set up testing AKA get our money. Still has yet to provide an explanation of test results after multiple messages asking (all appears to be fine from what we see on the portal - guess since they can't get more appointments and money we no longer matter). Current doc does not appear to have reviewed past medical records and took them into account when recommending a bone marrow biopsy. Disappointed that the nurse was congratulating the doctor for performing 2 biopsies in one day. Beginning to feel like my husband was put through unneeded testing to meet some twisted quota. Would not recommend them, but unfortunately not too many options in the area. See less Shared post

I am writing this review in April of 2026…read more If I were looking for a facility for inpatient or outpatient rehab for myself or a relative, based on some of the reviews here, I would definitely not choose Friendship South. However, I am glad I did not read these reviews when I had to make such a decision for myself about two years ago. For one thing, all of the few reviews here were written more than five years ago. While I have no reason to doubt that the writers are giving their best honest accounts of their experiences with Friendship South, a lot can change over such a time span. (Note: Friendship has several facilities in the Roanoke Valley, which can lead to some confusion; see my note at the end of this review concerning a possible case of such confusion. As the map shows, this forum concerns specifically Friendship South health and rehab on Starkey Road.) I have been an inpatient at Friendship South twice (most recently during January and February of this year) and an outpatient for three stints -- each lasting several months -- over the past two years. I am currently undergoing outpatient therapy for recovery from a back operation. Over the past twenty years, several of my friends and relatives -- including my mother -- have had to spend time in rehab facilities in the Roanoke Valley, so I've seen the good, the not so good and the indifferent (I had to move my mother once). My one exposure to Friendship South was about four years ago when I visited a friend in his 90s who was an inpatient recovering from some procedure. He was in such good humor and spoke so positively about the facility and how he was being cared for that when --- a couple of years later --- I had to decide where I wanted to be sent to recover from a torn ligament in my hip, I didn't hesitate to choose Friendship South. Now, everyone's experience is unique, and mine is as an almost-eighty-year-old man in pretty good health. I have not needed long-term care for a chronic condition or for physical and/or mental decline. I also know that every medical facility is short-staffed, mainly because there is just a shortage of medical professionals at every level. I can say that, almost without exception, every contact or interaction I've had with Friendship South staff -- medical, financial, management, whatever -- has been positive. I've always been treated with courtesy and respect. Has everything I've asked for or every situation I think needs to be addressed been accomplished as quickly as I'd like? Of course not. But I know there are patients whose needs are greater and more urgent than mine. Some need almost around-the-clock attention. My experience with outpatient therapy has been overwhelmingly positive. Turnover is low. I'm still being helped by the same team of therapists who helped me two years ago. They like where they work. They are experienced and competent with a contagious positive attitude. I have come to consider them friends. And most important, what they do and have me do works! Concerning another review: not a criticism, but a clarification. Michelle P. says, "They cannot even light the fireplaces during Christmas for the permanent residents to enjoy." My understanding from conversations with staff at Friendship South is that it has no actual permanent residents; it is a skilled nursing facility where people go for temporary rehab and therapy. Friendship has several facilities in the Roanoke Valley; some are residential nursing homes. Perhaps your experience was with one of the other facilities. Yelp has the heading of this page as just "Friendship," which could contribute to some confusion. To assure myself that I was reviewing Friendship South specifically, I consulted the map on the page.

Looks can be deceiving, its a shameful place. Nurses are rude and roll eyes if you ask a question…read more The residents had thier lights on for 2 hours straight needing help. I felt sorry for anyone being in this terrible place. They cannot even light the fireplaces during Christmas for the permanent residents to enjoy. Money in the pockets of the CEO's is all I can think of. Stay clear of this place, because they let my dads foot get infected again because they did not follow doctors orders...we moved him to another rehab center. Looks can be deceiving.

Raleigh court is a great place to trust the care of your loved ones. All the staff is so kind and…read morewelcoming and they go above and beyond to meet all the needs and wants of their patients.

My wife was a patient in Raleigh Court Health and Rehab for 30-days before she passed away last…read morefall, and I can't overstate how good they were to her. The administrators, nurses, NAs, therapists, and others were well qualified and attentive, and they treated her like family. In summary, I highly recommend their facility.

Very friendly staff and easy to find. Ample parking. Dr Pauley was amazing. He's very personable…read moreand extremely polite. He took his time and I didn't feel rushed or pressured. I would definitely recommend his services. Getting in to see him can be tricky. He's got about a year wait time for a first appointment. The only downside is that you can't take the paperwork with you to fill out beforehand and the nurse does the intake herself. That's very time consuming and would be easier to fill out yourself.

Okay so i didn't go to the Dermatologist but I went to the family physicians-Valley View area and…read moresaw Tara Wickline. I transferred from Carilion. I hated the service so I eventually went back to Carilion but my main complaints are, she doesn't respond, she hasn't sent my medical information from my one visit back to Carilion, she didn't approve a clearance for me to get my teeth cleaned at VWCC, she won't stop the refills at my local CVS. So I'm now getting medicine from her and my current doctor.

I have never been to a physical therapy place before, I was honestly very nervous that the physical…read moretherapist was going to push me to far. As soon as I walked in Deanna was the sweetest person and walked me through every step of the evaluation process. My recovery process went much better than I expected, I was NEVER pushed past what I was comfortable with. Both William and Deanna were very understanding of everything, they let me take breaks as often as I needed and did not mind if it put them at a slight bit of inconvenience. Both physical therapists are very good at making conversation so that it is not an awkward appointment every time. I would DEFINITELY recommend going to University Physical Therapy; they are both so nice and so caring.

Front desk clerks are rude. I had to call several times to make an appointment. According to the…read morefront desk clerk they put my name on the waiting list but they never called me back. Also they charged me $35 more than my co-pay. When I asked the front desk clerk about the over payment she got annoyed. I still did not get the refund from their office, it has been over 3 months since I went to that office.

Dr. Farmer was the surgeon who did my surgery. Very nice man with a great bedside manner. I have…read morehad problems since my surgery and my knee doesn't bend any more and seems worse after the procedure . Now I have white thread looking like material protruding out of my scar. Surgery was in May. I called office and the nurse told me that it wouldn't have anything to do with my surgery and I would need to go to urgent care. I asked is it dangerous and she stated well I can't tell you that only urgent care can inform you . So I asked again so this wouldn't be a follow up to my surgery because I have had problems since I had it done and she states no. The office has screwed up 3 appointments of mine as well. I showed up for an appointment and first they say or you have no appointment today and I said yes today is pre- op appointment and the front desk tells me well Dr. Farmer is off today so you can see PA. I should of realized then not to go forward with surgery . Even though my knee was killing me and I had a torn meniscus (which wasn't fixed during surgery , PA stated they didn't need to as it wasn't in the way with my knee), my knee cracks, grinds and pops when I try to bend it and I can't get past 50 degrees. The office won't assist you in getting an appointment and urgent care isn't that great either . First time I went to there I was told nothing was wrong with my knee. Even though my knee popped very loud and I dropped to the ground . I'm very disappointed over this whole ordeal. Depressed is a under statement .. don't go to this office . Dr Farmer did a manipulation and knee works wonderful . I informed Dr Farmer of all my concerns and he addressed all of them and everything was fixed !! Thank you Dr Farmer. I should of been more informative with you in the begging and expressed issues that arises.