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    Recommended Reviews - American Red Cross

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    7 months ago

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    Nation's Best CPR

    Nation's Best CPR

    (13 reviews)

    The instructor was great. I took a blended course and paid the $6.50 to get the laminated wallet…read morecard. Never received the card so I emailed them (twice) only to find out that the card had supposedly been mailed and they couldn't refund my money because of that. So, lesson learned... I know it was only six fifty, but good customer service would have sent out a replacement card, especially since I could have purchased an entire pack of laminating paper for eight bucks.

    I registered for a CPR class which was canceled without notification, leaving me to find out when I…read morearrived, having already secured and paid for child care, something that can be difficult with a special needs child. When I contacted the company, I was told repeatedly that their system sent me a text. When I showed proof, through my carrier's records, that no text was received, they turned very rude and continued to put me off by repeating that they could reschedule my class "at no cost" or refund me. While I was hoping for a minor discount on my next class considering their error and the real money n out to mention time it cost me, I was more than willing to settle for an acknowledgment and apology. I received only discourtesy and the run around. They relied on a computer to handle a customer relations issue. That system failed and the response for their error was robotic at best. I am now out more money than the class itself cost, receiving only insult and a waste of my time. They do not care about their customers nor do they take ownership for their actions. I would not recommend doing business with them.

    Talecris Plasma Resources

    Talecris Plasma Resources

    (8 reviews)

    I've been here twice and both times they have sent me away after I waited for 2+ hours. First time…read moreis because they wouldn't accept a pdf scan of my passport which would've been if I didn't sit there for 2 hours before they even asked for it. The second I went and I thought they would've saved my proof of address for last year but they didn't so I didn't have one so they manually inputted it but didn't ask for my room number when they did. Then when I went back for my physical they informed me they need a proof of address because they inputted it without a room number and can't change it without that proof of address after already telling me it was fine as long as I brought it next visit.

    Be careful going here, there is an older woman who does not care about your veins. She will put the…read moreneedle in to far almost going through the other side of your vein and when you complain she will make every excuse in the book as to you being the issue and not her, she will rush discharging you just so she can get to her break. I asked the woman to slow down pulling the tubes out of the machine because the needle was still in my arm. You will know who this woman is the first time she sticks you. I've heard from numerous techs that work there and donors that this is typical behavior for her and Grifols Denys everything, instead they just say you can't come back there so they don't get a bad rep, hope this helps the next !

    American Red Cross - cprclasses - Updated October 2026

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