Received a detail inside and out but when I paid they never asked until several weeks later if I…read morewas satisfied. I would have mentioned it on my way out but they were too engrossed in speaking Spanish to each other. That was nice that the owner bothered to call later. I told him the work was marginal or so-so. He didn't ask why. They never cleaned the carpet on the drivers side as there was lipstick glaring that was never touched. I wouldn't go back, work was not worth what I paid.

This place will rob you blind will give you a good price to get you in the door...but wait Mark my…read morewords your phone will ring with your vehicle need something more..do your self a favor go somewhere else say your time and money

This is my go-to spot for anything car related…read more The mechanic here has been helpful every time I come in, even when I had no idea what needed to be looked at. I go here any time a light comes on in my car, I hear a new noise, or need an inspection sticker. He never makes me feel silly for stopping in, he always finds time to take a look at my car, and he does great work at a great price. I recommend T&R to anyone looking for a mechanic.

Honest, reliable, and truly good people…read more Pete has been my mechanic for 12 years, and I can honestly say he's one of the most trustworthy people you'll find. He and his guys are just really good guys -- the type who will always try to help someone out and never take advantage. The prices are great, the work is solid, and they treat you with respect. It's hard to find a mechanic you can count on, and I'm grateful I have them. I highly recommend them to anyone looking for a place they can trust.

The staff was so helpful- three employees went far beyond the call of duty to free the rusted-solid…read morebracket holding my spare tire so I could drive home. Andare (Anrade? sorry bro, I did not catch your name over the traffic!) did not blink when my spare needed a new valve stem-he just fixed it. 15/10 would recommend for emergency fixes.

After wasting about three hours at Tire Warehouse on Grove Street where they couldn't get to anyone…read morewaiting-- I headed up West Boylston Street to L&M Tire Auto Repair-- they were absolutely top notch. The young man who waited on me was professional and completely understood what I needed, he even called me after I dropped it off to run an errand to make sure he had the right tire. The repair was done quickly and professionally-- and this will be my new spot to get tires. FIVE Stars for these guys.

Such a fun experience!! I highly recommend Hassman and Douglas (the manager) was exceptionally…read morenice. Very accommodating and pleasant to work with. Even came with a full tank of gas! Call Hassman and tell him California sent you for the best deal!!! Great customer service provided and thank you for everything

Excellent experience, they went beyond and above to help us i would absolutely recommend buying a…read morevehicle here!

Alpha Auto got my car in & finished fast for a tire issue, which they fixed and didn't charge for!…read moreGood people

This biz sells lemon cars. This biz closed and then reopened recently. the employee who sold the…read morecar to me was incompetent, unprofessional and a weasel. The police need to take action. If I could post the text screenshots, I would. They do not stand behind their own warranty, they illegally try to get around the MA Lemon Law. They don't understand their own paperwork (this was shown to me when they failed to actually help me). Don't let the reviews fool you, they aren't real.

I brought my truck to Premier Auto for an intermittent crank-no-start issue. I normally use another…read moreshop nearby, but AAA towing was unable to bring it there at the time, which is why I brought it to Premier. On the first visit, I was told it just needed an oil change. Four weeks later, the same issue returned. On the second visit, I was told the truck started fine for them and that the problem couldn't be diagnosed unless the check engine light was on or the no-start was occurring at the time. When I came to pick the truck up, it failed to start, at which point they said they could now diagnose it. I was informed that corrosion was found on the fuel pump ground wire. I was told the fuel tank was lowered, the ground was cleaned, and the issue was fixed. This repair was approximately $720. I specifically asked whether anything else should be replaced while everything was apart and was told no, and that the technician was confident the issue was resolved. Two weeks later, the same no-start issue returned. When I brought it back again, I was told the fuel pump harness had internal corrosion and was quoted $1,300 to replace it. When I asked why the rest of the wiring was not checked during the previous repair--especially after corrosion had already been found--I was told they did not want to perform additional labor at that time. I also questioned the labor cost, as I did not feel it was reasonable to pay again for major labor so soon after the prior repair. I was told additional components such as the bumper, tail light, and spare tire would need to be removed. At this point, I lost confidence in the repair approach. I declined the work and took the truck elsewhere. After bringing the truck to another shop I have used previously, I was informed that the fuel tank does not appear to have been lowered during the prior repair. The tank strap bolts show no signs of being loosened, heated, or disturbed, which does not align with what I was told about the work performed. P.S. After bring my truck to the other shop and after removing the fuel pump assembly, the condition of the pump and surrounding components showed significant corrosion consistent with long-term exposure. Based on its condition, the fuel pump clearly warranted replacement alongside the harness. I am also a former mechanic, and based on my experience, several explanations I was given about the work performed at Premier and the necessity of labor did not align with standard repair practices.

They lied and I will never give them my business. I called and made an oil change appointment and…read morelet them know I was using the coupon they mailed me. When I arrived for my appointment they said my $45 oil change would be $99 dollars. I pointed to the coupon and the word salad began. I was told they took $20 off the price. I said the coupon was for a $45 oil change. He said not for my car. Then he said they needed to pull it in to check the Vin # to see what my price would be. I said its and oil change....you know the price and besides the coupon is for $45. See below as I included a Pic of the coupon. Shady business as a couple other reviews mentioned. Bait and switch tactics. I will continue to use the two places I have been going to down the street and never recommend "premier" to my friends and neighbors.

Precision auto is the place to get any of your car needs, they fixed fixed my car after a major…read more acciden and it came out even better it was before ! the owner is such a great person always on top of everything making sure the customer is always happy ! I highly recommend this place.

From the owner: At Precision Motors Inc, we provide a carefully curated selection of quality pre-owned vehicles,…read morebacked by a commitment to reliability, transparency, and exceptional service. Our team offers tailored financing solutions for all credit profiles, including ITIN and passport approvals, making the buying process smooth and accessible. With a full in-house service facility, we ensure every vehicle meets high standards and continue to support our customers with professional maintenance, repairs, and warranty services. Proudly serving Worcester and surrounding areas — we also speak Portuguese

I was visiting in the area, I had a problem with my tire, they were amazing fixed it quickly and…read moregot me back on the road back home. I highly recommend them. They were fantastic. Prices were great too.

Called the day before for an oil change. Came in next morning quoted two hours. Two hours and 15…read moreminutes later the oil change hadn't been even started. A first responder that needs to get to work and can't be given a decent time frame I found it very unprofessional

I seriously love Phil. I've been taking my car there for everything for about 4 years now and I…read morehave never been disappointed. He charges fair prices, always thoroughly explains what might be the problem with your car, what your options are, and what he recommends. Just a few weeks ago I had my car serviced at a dealership and they told me something needed to be done that would cost about $500. I took it to Phil and he actually told me I should talk to the dealer because they should pay for it under warranty. He said if he were to do it, it would cost about $300. It's things like that that make me feel he is trustworthy and not trying to swindle you. Also, he is a genuinely nice guy, and seems to really love what he does. A+ Highly recommend!

Phil is a very fair and knowledgeable guy, who seemed to care about my needs even as a completely…read morenew customer