I booked an oil change and tire rotation, dropped the car off at 7:15am and it was done in an hour…read moreor so. Quick and well done!! Thank you!!

I had a positive experience start to finish with the Leominster location. They were helpful and…read moreinformative from scheduling through pick up. I appreciate their professionalism.

Dave is dishonest He put a rusty old muffler on my car and charged me for a new one! He never…read morefigured l would notice. He is a thief and a liar! Di not trust this guy! He takes advantage of seniors!!!

Dave is always reliable and quick. He fixes my car for a great price and great customer service…read more A+++

Really nice guy who spent a long time testing a problem, trying to diagnose it. It turned out to be…read moremy own ignorance of the workings of my (new) car, so as an elderly woman I really appreciated his patience. He's very thorough and explained to me what he was doing which I really appreciated. His son was also very friendly and polite. Great business - I highly recommend them!

Pedro repaired my Mazda 3 after a recent accident. The work was excellent and the price was fair…read more Pedro and his son went the extra mile to obtain a special matching high-end headlight and the car was returned in beautiful condition. They made sure to keep me informed and involved through the process. They have a small but very clean shop and incredible customer service; honest and helpful. I'm very glad my mechanic recommended Pedro and I'd definitely return if I need body work again.

I have been going to Jays for a few years now. Technicians have always treated me well. Prices are…read morefair. I have had whole engine jobs done here and they have turned out well. The services guys have diagnosed problems that other repairs shops have not been able to. Hour rates are reasonable and parts are not marked up beyond what is reasonable. I started with my work trucks and now we bring most of the car and truck repairs here from including personal vehicles. Not much they cant or wont do. Good group of folks at Jays Auto Repair. Recommended...

This place is great. I have been bringing my vehicles to this place for a few years now. I never…read morefeel like I am being sold a bunch of crap I don't need. I usually leaving thinking it was cheaper than I planned on spending. You can't really wait for the work it's a drop off and they call you when it is done!

The best mechanic I have ever met. He is honest and fair.i highly recommend him to anyoneread more

i've been using scott for several years now and his honesty, good work and VERY Competitive pricing…read morekeeps me going back there ! i had bought a mini cooper (made by BMW ) and asked scott to look at something for me. as i said he's the most honest mechanic around and he said to me, "i'd rather not work on a BMW and he referred me to someone who could look at it for me. it's not that scott could not have looked at it but he just wasn't comfortable working on a BMW and was honest enough to say so ! how many mechanics do you know who would do that ?? i'll be a customer as long as he's in business !! steve p. leominster ma.

Finding a quality, reasonable car mechanic can be an immensely daunting experience. I have owned…read morefive cars in my lifetime thus far and I have a fundamental knowledge base when it comes to cars. Couple that with experiences at unsavory auto shops over the years, I tend to be well-versed in what to look for, what to ask, and know when the proverbial wool is being pulled over my eyes. I recently went to another auto shop because I received a coupon for a heavy discount on an oil change and the usually "multi-point inspection" - something my car needed so not having a regular mechanic and steering away from the "chains", I decided to use the coupon instead of going to the dealer. The quick story is the previous shop told me I needed front brake pads (which I knew). However they said it was imminent as the pads were low. I asked, "How low?" The quote was I had 6mm left and the rotors were very rusty. Pads generally can wait until there's about 2mm or so left. Since I drive 95% highway, I was not concerned about pads right now and could get away with driving a few more months. Rotors get rusty, but I wasn't experiencing any vibration, noise, or longer stopping times, plus the pads obviously weren't being worn down fast (they were 4 years old) so I opt'ed not to have any brake work done. Certainly not at the quote of $445. While that experience was eye opening in terms of what they were trying to tell me my car needed at exorbitant pricing, I asked around my inner circle for recommendations on a car mechanic. My inquires led me to Willard's. I bought my own brake pads (for less than $50) and called Willard's to see if they would put them on for me. I made no mention of the rotors. I wanted to see what they find. I called and spoke with Larry, the owner, and setup an appointment. When I arrived (you have to walk around back, not the front door), I met Larry whom I liked immediately. He's very pleasant, no frills, no BS. He offered to drive me anywhere I needed to go, even home! I said I could wait and asked for an estimate. He said he'd shuffle my car to the front as it's a quicker job and so I'm not kept waiting. That's great! In about 25 minutes, Larry comes around the front counter with my rotors. They were indeed rusted and grooved, but Larry explained and showed me why they should be replaced (being somewhat savvy, I knew already). I really liked that he came out with the rotors and explained it all. I went ahead and asked for the rotors to be replaced too. In about an hour or so, my car was ready. My own pads were on, new rotors, and they even cleaned and lubed the caliper sliders, plus changed the brake fluid! The cost after tax? $216.71! That is a savings of $228.29 based on the other shop's quote! My car now stops on a dime and I feel better my work was done by an honest mechanic. Larry is also an Army veteran, which resonates with me as I whole-heartedly support veterans in anyway I can, so knowing I wasn't getting screwed and supporting a local business owned by a veteran really made me day. If you need a mechanic who's honest, available (open Saturdays!), and does great work, please, please call Willard's. I don't give out 5 stars often, but when I do, it's for a reason. Cars are expensive, but quality repairs don't have to be as exemplified by Willard's.

I've been going here for a few years. Very reasonably priced. Very knowledgeable friendly people…read morethere.

Fran is extremely knowledgeable about cars, he gave me a great deal when my break pads needed…read morechanging. Super nice guy who doesn't jerk you around with prices like most mechanics out there.

Great customer service and great service I the towing is reasonable. I'll return friendly and…read moreknowledgeable I think the go above and beyond expectations

Family always used to bring our vehicles there until staff was rude to us on two occasions…read more Excellent mechanics are hard to find, so maybe they get to choose their clients. Unrelated to the aforementioned... when we were leaving the shop, some guy that I assume lives across the street from the shop went on a roid rage literally tried to run my family and I off the road in his blue pickup while flipping us birds.

Tony is the best , most knowledgeable and professional master mechanic in New England. I wont take…read moremy car anywhere else.

Finding a good mechanic is tough, but I am THRILLED to have found Tony and CS Auto!! My family and…read moreI have been taking our cars to Tony for many years and echo what the other reviewers have said: he is the most honest, kind and genuinely caring mechanic (person?) I've ever met. He is always up-front about the work that needs to be done, suggests lower-cost alternatives if there are any, and doesn't try to get you to buy things you don't really need (like literally every other mechanic/dealership). As a young female I'm always worried that I'll be taken advantage of at places like this, but not here. I feel 100% comfortable and always fully understand what the problem is and the work that needs to be done, thanks to Tony, and my car runs like a dream. Can't say enough good things about this place and the owner. Go check it out for yourself, you won't regret it!