Absolutely seamless service! Both from Jose whom set the tow up, and Jose who fetched our tractor…read morefor us! Very professional, courteous and took care of our new tractor and got it home safe for us. Would recommend them in an instant! And will use them again in the future if ever we need it!

Very prompt--showed up in within the half-hour they said it would take them, on a rainy day when…read morethe other co's I had called just never showed. The Manzueta driver arrived in a well-maintained flat-bed and drove me and my ailing car many miles home. It takes skill to drive a big clangy tow truck gracefully on the highway -- which he did, and was also a super pleasant person to talk with after a long, frustrating day. If you need a tow truck in their area, I would certainly recommend them highly!

My Ford econo van, equipped with a wheelchair lift, died in the driveway as I was picking up a…read moreclient. It was a fuel pump failure, Rahul, the A&R owner, showed up with a flatbed tow quickly, expertly maneuvered his truck into position in a tight spot and had the van secured in no time. Despite having a full shop, he managed to install a new pump the same day (required dropping the fuel tank). A&R is a family run business (dad and both sons). These are good people. Responsible, responsive, expert and friendly. Highly recommended.

I Was Referred to this Co. By my Neighbor for a problem with the steering in my Stepsons 2016…read moreNissan Altima. Scary Possibilities with that issue! A&R Honestly Sprayed a lubricant to counter Rusting and Car rides like new.Im Totally Blown Away by The Honesty displayed here.Cost was 80$$ Thought it may be Rack and pinion or PS Pump minimum 1000$$ INCREDIBLE BUSINESS ETHICS!!!! PRAISE GOD FOR THIS PLACE!!

After having a horrendous time trying to arrange a tow for my truck through my Roadside Assistance…read morecompany, [4 calls, a full day and no service arriving] I decided to call Quality Towing this morning to get my truck to the dealership. Tim took my call, patiently listened to what I needed, quoted the price and dispatched James in less than 20 minutes. Granted I only live a mile away, but this was still amazingly prompt for a towing company. James was polite, professional, and personable. All things you want when you're stranded, even if it's in your own driveway. The tow truck itself was clean, well maintained and well equipped for the job. There was a question about being able to get my truck into neutral so a ramp truck wouldn't have been the right tool for the job, and as a former mechanic I understand the importance of having the right tool...it saves time, trouble and the customers cash, so this is something I really appreciated. Overall, a great experience and while I hope I never find myself in need of their services again, I wouldn't hesitate a second to call them if I did or recommend them to someone else in need. Thanks for making a difficult time a lot less stressful.

Outstanding company! You never want to be towed, but if you have no choice - Quality Tow is the…read moreway to go! They definitely have the outstanding customer service that most company's are lacking today. When something unexpected and upsetting happens and one of their friendly, knowledgeable, professional, empathetic employees, goes above and beyond to make a negative situation become a positive one. Corey George with Quality Tow is one of those people, one of those kind hearted people that are hard to find now a days! We were driving down 190 when we unexpectedly blew out a camper tire. We did not have a spare and had no choice but to detach the camper and leave it on the side of 190. About 2 hours later when we came back the camper was gone! So, I called the State Police to find out that they towed the camper with Quality Towing (understandable, safety first)! It is late afternoon on a Friday, we call Quality towing and speak with their answering service. Within minutes Corey calls us back, tells me where to go purchase a tire and assures me I will be on my way to go camping in no time. We are incredibly grateful for all the time Corey took out of your day to help us (and his wife for patiently waiting for him)!

Switched out flat w rusted bolts and then patched up the hole in my tire for tree. Great service,…read morefriendly, and effective. Would recommend

Last i got my car disabled by a accident, late night no ones want to towel my car from Leominster…read moreto Gardner, Tom save my night; Good business man, he got me a ride also cause i was far home, he's a nice guy we came talking the whole trip, and he did it different then most part of the towing companies how said they cant do it. Thanks Tom.

Bunch of crooks. Owner shows up for money but refuses to answer when his employees damages a car…read more Even when police tell him to, instead wants a group of young females to go to his shop at 11 at night to "fix" the problem. In his workers words "give me 220 and I wont tow it, actually give me 400" broke a muffler off the vehicle in the process. Something shady going on with this company. They have been called out several times on DFN for doing a lot of illegal stuff.

Rasict piece of shit !! will illegally tow your car and charge $400 for no more than 5 hours of the…read morecar being towed . need to be shut down . extremely rude I wouldn't recommend to anyone

If I could give them 0 I would just needed a tnc inspection the guy there was criticizing my car I…read moretoke business else were and they toke it this guy should be fired I wouldn't have his crappy attitude at that shop oh he said everything needed to be cleaned out like I just bought it wrong the other place I went to said that guy was a prick

We have gone to Ricky's Towing for an inspection sticker for our 32 ft class A motor home for…read moreseveral years. Usually it's not a big deal, but the last couple of times have not been pleasant. We were yelled at for parking in front of the wrong bay, this grouchy old fart will not even say Hi and acts as if your bothering him or making him do his job. Our camper gets winterized over the winter and uncovered in the middle of April, after the snow melts. We usually take it in for an inspection in late April and didn't realize that the grouchy old fart, gave us a January sticker! So now this year 2025, the inspection has already expired! Don't go to Ricky's for any service! We will have to find another place that does inspections for big rigs, in the Leominster area! They don't even deserve 1 star!!!

I needed help with a dead battery a few weeks ago and still am impressed with this company's…read moreservice but most especially by their employee Max-- it had been an extremely busy, cold night and he had more work than one person could do but he was cheerful, professional, and gave me the time I needed to get back on the road, including politely correcting my " needs to driven about half an hour?" to a recommendation of 45 minutes -- he did not pressure me to replace what was clearly an older battery but suggested my mechanic might want to check it-- did need new battery --and I thank Max and his company for outstanding service -- Katie K

My daughter hit a curb and blew the tire. Her car is a mint Mercedes GLS and she had no spare…read more Called AAA and they said driver would be there in no more than 60 minutes. Roughly 25 minutes later, the Tow Truck arrived and dropped her car off at Sullivan Tire, sbout 1/2 mile away. He was very professional, courteous, careful not to put a scratch on her car, he made sure we were all set at Sullivan's and thanked us for using Star Towing. Driver did an excellent job and we'd call Five Star if ever we needed a tow again.

Great company to deal with. Always willing to do whatever it takes to make the customer happy.read more

From the owner: Authorized Jerr-Dan Tow Truck Dealer; specializing in car carriers, wreckers, and heavy duty tow…read moretrucks. In addition we have a 5,000 square foot garage with certified mechanics. Crawford Truck also has 25,000 TOW TRUCK Parts IN STOCK at all times.

Fitchburg police ordered the tow to this specific location. Vehicle has been there for a day and a…read morehalf and the invoice is already at $509.00. The charges on the invoice are ridiculous, unnecessary and were not authorized by me. When I asked about these fees, one of the owners had the audacity to lie about the location of my vehicle at the time of the tow and lie about the weather conditions- to give reason for the winching and the wrapping of windows- which were never an issue as it was not raining and they had the key and could have rolled up the windows themselves. In addition, they threw in some stupid yard fee, an administrative fee, and a service time fee. But they gave me a break on a gate fee of $100.00. And their idea of helping me with the bill was asking me if I wanted to give them the title to my vehicle and pay the $200.00 This place is a f**kin' joke. They may get my money for now, but I'm sure to get it back in the very near future. They aren't taking my car either. Funny how Fitchburg Police use a "Auto Body & Repair" shop and how many people lose their cars because they can't pay the bull$hit fees these vampires charge to release a vehicle.

Avoid this business at all costs! Deceptive business practices...they take advantage of distressed…read morecustomers that have been in an accident. Recent customer (11/25). And they lie right to your face. You WILL regret doing business with them...as I now do...