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    Freedman Lyle, MD

    1.0 (1 review)

    Services - Freedman Lyle, MD

    Eye exams

    Eye surgery

    Eye testing and diagnosis

    1 More Service

    Retinal imaging

    Freedman Lyle, MD Photos

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    9 years ago

    Helpful 1
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    Burleson Eye Care - The glasses I gave them and they returned to me unfixed

    Burleson Eye Care

    2.4(23 reviews)
    2.9 mi

    Love Dr B. The wait time is always short or none at all, the office staff are helpful, kind and…read morefriendly. All communication with them is great too

    Disappointed. I visited this office for several years and enjoyed really good results. Dr is…read morefriendly and works to meet your needs. Moved a couple of years ago and tried a new doctor closer to home which did not measure up to what I'd become accustomed to here. Called and made an appointment noting I get off work at 4:15 and need a later appt if possible. They set me up for 4:40. They called and left a message a day or two later that they had to move it up to 4:20 (despite knowing I can't make a 4:20). I missed the message (totally my fault). Didn't realize my error until it was too late. Called them back the next day to reschedule. Person that answered the phone wouldn't set an appt. Said she'd call me back. I asked why we couldn't set an appt and she said she would have to check with the doc because he has a strict no-show policy. Evidently, he said no because I haven't heard back. I understand a missed appt can be a missed opportunity to cash a check, but I've seen this doc several times. I was genuinely looking forward to seeing an eye doctor I trust again. This makes it a tricky review. He's a good doctor. I'd recommend him for the quality of the experience. But this seems petty and punitive. I'm a patient; a customer. I feel like service providers should accommodate their customer. Not the other way around. Especially, when their office changed the plan and moved up my appointment.

    Freedman Lyle, MD - optometrists - Updated May 2026

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