The whole experience. Very professional and explained what they were doing. The staff was very…read morecurtious.

Excellent practice. Very thorough examination and knowledgeable staff. I'm 76 and Dr Lena Chu…read moreprescribed my first glasses when I was In my late 30's.

They are all about the money now. Told my husband he needed to be fitted for new eye prescription…read morebefore cataract surgery because he'd definitely need glasses. A test that our insurance doesn't cover - $90. Vision changes after the surgery. Not to mention he may not even need the eye glasses, readers maybe. What crooks. I had both eyes done by Dr. Nethery many years ago and only need readers. I left the office after 2 days able to drive a car legally without prescription eye glasses for near sightedness. So what happens after the surgery? Dr. Sears tells him he needs another prescription because his vision changed? We will be cancelling his surgery appointment and getting a new doctor. I have gone to Nethery for probably at least a decade. So sad this has happened.

I cannot express how rude the staff member Kimmy was on the phone. She was condescending and…read moreterribly rude to my wife in which she had in tears. I listened on speaker to the call and I can say I was in disbelief on how rude and disrespectful she was. Good luck dealing with this staff. I refuse to let her go back here to this clinic.

Dr. Unni Nair did cataract surgery on both of my eyes. He did an excellent job. Highly recommend…read more Thank you Dr. Nair!

I wanted to see a doctor after discovering floaters in my left eye from a car accident. I was told…read morethey don't take car accident patients. I don't have an attorney, I am self pay just wanted the best doctor to see me. Shocked and disappointing

My PCP's office says this place is very popular with my doctor's patients. Maybe so, but not…read morewith me. 1 The support staff, unless you're away from the doctor, is not particularly friendly and the person who performed the majority of the testing on my eyes, didn't want to hear that I was there with double vision. It seems that that complaint usually requires additionally testing, although it didn't the day I was there. The doctor was hesitant to answer any questions for fear of getting off schedule, but he did want to talk about lasik and contact lenses. He finally told me that I will need surgery for some growths on both eyes.

I woke up on a Saturday with a little black spot in my lower left eye. By noon, half my vision was…read morecompletely obscured by a white cloud. It was a detached retina. I went to local ER (live 45 miles from Ft. Worth), and the dr. there got hold of Dr. Hajovsky who agreed to meet me at his office even though they were closed. Without any nurses, he spent 2 hours with procedures to stop further damage and help start to mend. Wednesday was the surgery, and a follow up the next day. I was very impressed with Dr. Hajovsky and the entire staff.

Very friendly and willing to take the time to talk with you about your needs. He will refer you to…read moreanother specialist if needed to get you the best care.

As a diabetic, I have to be very conscious of the disease's effects on my eyesight. Under Dr…read more Marvelli's care, my eyes have managed to stave off most of the effects of the disease. I totally trust his expert monitoring and recommendations when it comes to my eyesight and I highly recommend him to anyone in need of eye care.

Dr. Zaffos is a great doctor & surgeon. He is thorough & personable. He did the epi-on Crosslinking…read morefor keratoconus 5 years ago. He explained the procedure & expectations to the T. He answered all of our questions, even shared some research studies about the procedure. Not 5 stars a because it's at least 45 minute wait after your appointment time for follow up. The annual follow up appointments with Dr. Zaffos are always brief & productive, but because of the wait, we'd be lucky to be out of there in 1.5 hours. The typical time we spent there is 2 hours, with 5-10minutes of the actual doctor visit.

Upon entering I entered a calm and clean environment. The administrative information I was informed…read moreto provide was presented. I was able to enter information quickly and without issue. Once I was called, I met a very friendly and knowledgeable person. She made this process very clear and comfortable. Almost like speaking with someone I know. When Dr. Zoffos came in he was informative, clear and explained what he was doing. For me great news and he was even keeping my referring Doctor informed. I believe the necessity of seeing specialists.

Do you love your eye support team? Well, I do for three reasons. (1) Medical staff are AMAZING…read more(smart, kind, efficient, & clearly love their workplace). (2) One-stop for all (contacts, glasses, exams). (3) Location in Benbrook is super close to I-20 at Granbury (I-377) with lots of parking. (4) Waiting room always has good tv shows playing or you can just pre-shop for frames or sunglasses while you wait. BONUS: The experience is so great that you look forward to it, & who can say that about medical visits :-)

My last eye exam/glasses purchase in Granbury was a disaster, very frustrating, and a motivation to…read morefind somewhere else. I looked at Benbrook/Fort Worth reviews and found De Grasse & Ratliff Eye Center - what a blessing! Everyone I encountered at De Grasse & Ratliff Eye Center was pleasant, assistive, and professional. My optometrist was Dr. Chad Carter. He took his time with me and was careful and thorough during the examination. He recommended and used lenses to demonstrate how the changes would impact my vision quality. While waiting to see Dr. Carter, I decided to review their extensive selection of frames. Mandy Roger-Gay, a Lead Optician, introduced herself and assisted me in finding frame options. My choices were made with her assistance before the exam (I knew I would need new frames as mine had broken). I have worn prescription eyewear for almost 60 years, since second grade. I have never had a more thorough and informative eye exam than the one conducted by Dr. Carter. I have never enjoyed more assistance and courteous service than Mandy's. Mandy took her time to measure for bi-focal lines carefully and made beneficial suggestions to ensure my new eyewear would provide me with the support I need to live and work with good eyesight. I am delighted I chose to drive the thirty miles to experience this level of friendly and professional service. I highly recommend De Grasse & Ratliff Eye Center, Dr. Chad Carter, and Mandy Roger-Gay for your optical needs.

My husband when here & enjoyed his experience, so my son & I also went. They did all the tests, it…read morewas quick & easy. My son & I were both able to find glasses we liked. The glasses themed art in the office is great. The doctor & all of his staff were amazing. I think we found our new optometrist.

Been here several times. Be aware they will not tell you the eye scan is optional and will just…read morecharge you $39.00 for it without you knowing that it's not something you have to do everytime. I am sure it's a great test and worth it but letting people know it's optional would be the moral thing to do. Tried to order 2 pairs of glasses and they took so long to arrive but when the first arrived they did not pass inspection and had to be re order when the second arrived they didn't have the skills to cut them correctly so we're going to have to be reordered again. Frustrated by the experience but instead of apologizing they asked me to go somewhere else. Which I will gladly do.

Dr. Loy is been an excellent Ophathomoiligist recommended by CNR for my husband with TBI, with…read moreoptic nerve damage. As well as for myself, with Sjogrens/Lupus with many other autoimmune diseases that I take medication that affect my retinas. Dr. Loy is very thorough, helpful, and extremely nice. His office staff was fast and pleasant. I highly recommend Dr.Loy and the Southwest Family Eye Health Center.

This doctor helped me when I went to 4 other doctors before him. I was told that I was going to…read morehave to live with my eye being weak and it being hard to see . However , Dr. Loy helped me and all along I had the wrong glasses. I recommend seeing him.

Absolutely fantastic experience . Every staff member was polite , helpful and knowledgeable . All…read moretesting that was required was available in the office .Appointment was on time Dr Cherne was VERY informative ,obviously knowledgeable and very personable. I did NOT feel rushed by him at all . Would highly recommend!!!

Very professional & curtous staff was effective. The examination process process was executive with…read moreprecision. Class operation.