It was our first time here and customer service was so nice! Also coming from Mexicans - we approve. Pros: - Kids 12 and under eat free on Sunday - Patriotic and Christian - Clean and aesthetic inside (Austin vibes) - Great toppings - Awesome vegan and vegetarian - Cheap Lastly, I'll never go to Chipotle again after eating here. Chipotle didn't even have jalapeños! Freebirds has it all, lime, onions, options, spice, and JALAPEÑOS!!!! 10/10 read more

Freebirds World Burrito - For starters, it was only $20 for all this food and drinks!! We got vegetarian nachos with lots of toppings. - Tex-Mex Near Me - Conroe, Texas

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Got a "monster" burrito bowl. Only thing scary about it was the pricing. There was less than a thighs worth of chicken, the rice was old and hard, and the beans were cold. Got a regular chips and salsa (for like $5) and I could see the bottom of the bag through the chips. Complete disappointment. Not as good as it was before it was sold. read more

Was excited to be back in Freebird's territory after several years away. Pulled up at 7:30 on a Tuesday and thought this location had gone out of business. I was concerned since there was no motion inside and no cars out front. Upon closer inspection I saw that the lights were on, so I tried the door and went in. The staff seemed surprised to have a fine in customer, but dutifully made my burrito. The good: Food was fine. Dining area was meticulously clean. Manager seems to be doing her best. The bad: Bathroom was a disaster and things in general were run down. The other employees were not rude, but clearly were not excited to be there. I would eat here again if I have a Freebirds craving, but if I was introducing someone to the chain, I'd probably take them to one of the other locations. read more

They ripped us off, seriously charged us for 3 drinks and there are just 2 of us. We pointed it out and they credited us for 1. Only to sit down and see the table tent that said large drinks are $1 from 2-5pm weekdays. We paid $6 for two medium drinks, and the chips and cheese were also on "happy hour" for 1/2 off, we paid full price. We went back to the counter and they said we had to say we were there for "happy hour" to get the "special". Are they trying to pi$$ people off or what? Of course anyone that sits down, reads the advertisement on every table will realize they just were stolen from. If that's not reason enough to never want to go back, the food tasted old and was room temperature. So I guess they want people broke and sick. Used to be a favorite of ours, but we wont be back. read more

I don't write reviews often. But in today's economy I had to. We decided to try something different. My husband and I. We went to Freebirds. Normally, we are Chipotle people. Due to errands we had this was closer. Our impressions of this particular location, it's the only one I've been too, is not great. While the employees were sweet. That was the only positive. First, it was less than half the serving size of nearly everything compared to chipotle. We barely had any rice. It was mushy. Overcooked and left a smooth line when scooped from the container. It was discolored and not white even though white cilantro rice. More tan colored. The steak which is what I got dissolved in your mouth and had zero bite to it. Again, portions were minuscule. For nearly $12 it should have been a lot more. The veggies, I always get lots of veggies, were sprinkled on the bowl as if it was salt I was asking for. We ordered chips and queso. The queso was ok. Just ok. The bag of chips were mostly broken pieces. I had four whole chips. Not worth the $4.99 (I think I paid). Overall, my husband and I with one burrito and one bowl and a side of chips and queso was needless to say a waste of $30. This place was dead. We were the only ones there at 5pm. The windows needed a desperate cleaning and all employees talked loudly in the back or were on their phones. This was and is the only time we will eat at a Freebirds. We didn't think it was worth the money. At all. They are more expensive than Chipotle and less than have the size. The veggies weren't really fresh looking and quac was more pea green than it should be. I expected more and left very disappointed. Maybe it's just us being so used to Chipotle but this being a talked about place, we thought we'd try it. We will not be eating here again. We ended up not finishing our meal, throwing it all away, and left. Maybe they aren't all the same. I don't know. But this was our experience at this particular location. read more

I usually enjoy Freebirds and understand that staffing and busy times happen, but this experience was genuinely frustrating. We waited in line for 40 minutes, and during that entire time only one person was working the in-store line because another employee was focused solely on mobile orders. I completely get that mobile orders are part of the business now, but prioritizing them over customers who are physically standing in the restaurant doesn't feel appropriate. Several people ahead of us gave up and left -- at least five customers walked out because the wait was so long. That's not just inconvenient, it's avoidable. Long waits happen, but this felt less like a rush and more like a poor system. In-person customers shouldn't be an afterthought. I hope management rethinks how mobile orders are handled during peak times, because this kind of wait is absurd and will keep people from coming back. read more

It's alright here. It's better than chipotle but it's just your standard kind of overpriced "Mexican food" line where it's good for a lunch break but not something you'll crave when you're thinking of somewhere to go. Obviously if you go later in the day, the ingredients won't be very fresh so don't go in the last few hours they're open but the employee on the line was nice. It did seem that they were understaffed though which is a common trend with a lot of these kinds of businesses where after Covid they decided to squeeze out what they can from teenagers and people who aren't paid enough to run an entire store on their own. read more

These are the greatest burritos around. Service is great on a very unassuming and friendly atmosphere! I have been supporting them for many years now... ever since I first heard of them when my son was at Texas A&M! read more

Freebirds is one of our favorite places to grab a quick lunch or dinner. The staff are always friendly and welcoming, management is present and always making sure every costumer is taken care, food is fresh and the restaurant is always clean. This location is our favorite one to eat at! read more

This review only gets 3 stars because the service was sub par. The food was great in taste and was fresh. If the people working behind the counter were more polite it would have been a better experience. read more

Freebirds World Burrito - The Big Steak Burrito - Tex-Mex Near Me - Conroe, Texas

Went in to get lunch, the smell is atrocious and they didn't have a lot of the proteins, my guess is the fridge is out but regardless it smells like rotten meat in there don't waste your time. read more

My bag had no stickers to protect my food, no napkins, no fork! The delivery driver ate out of my bowl! The sad part is that it's a woman, I couldn't believe she actually ate out of my bowl that I paid for! The kid who answered the phone, just clueless, of course no manager on duty! It's just so disappointing and disgusting that both parties are at fault here! read more

Mildest Tex/Mex food I've ever had. People were nice. The poblano peppers were real, not bell peppers like some places sneak in. I heard it used to be really good, then the restaurant changed hands... read more

The restaurant is in a great location with plenty of parking. The employees were super friendly and fast at making my food. The restaurant was very clean. I went there around 2pm on a Friday and had my meal made in under 5 minutes. I will definitely be going back! read more

Burrito is good. But no heater so dining area was 52 degrees. Think they are hurting as should have tco and no soap in men's room and no paper towels in women's room. read more

came in for dinner with a friend. staff were super friendly and food was really good and fresh. we have been for lunch many times but never dinner. We will definitely be back. read more

Paid $20 for a "monster burrito" to share and this is the size? Disappointed and will not be back. Chipotle's way less expensive for the same size read more

Freebirds World Burrito - Their monster burrito - Tex-Mex Near Me - Conroe, Texas

The food is good! And the service is really friendly. I come here all the time for a quick meal.

Man!!!! What a great experience. Everyone there was nice friendly and pretty funny. Jacob and Jaimee really stood out. 20 of us came in and they took great care of us fast and friendly. The nachos are ABSOLUTELY on point here. Ooooooo and the Guac is worth it. read more

Freebirds World Burrito - Tex-Mex Near Me - Conroe, Texas

WOW Freebirds has gone down the drain!!! First off let me say I worked at Freebirds for 3+ years back in 2010 and various times throughout college in 2013. My sister worked there for several years more recently until 2019. They had great fresh ingredients and great quality meats. I visit now about once every 6 months and this will be my last. Pretty sure my entire family feels the same way. They raised their prices and downgraded the meat as well as various other ingredients. I paid extra to have steak and pork in my tacos and the quality of the meat was less than it has ever been before. They got rid of the vinegary habanero sauce and replaced it with some gross looking salad dressing type habanero sauce. Even their beans and rice taste cheaper and grosser. They messed with the BBQ sauce ingredients and now it tastes like water. Freebirds doesn't stand a chance now that there is a Torchys Taco. I'm positive this place is going to go out of business due to their decisions to downgrade ingredients and raise prices. I'm never coming back. Don't need to waste my time or $9 for 3 tacos I threw away. They were that bad. read more

The freebird burrito is about $8 and it is very filling. It's like chipotle in the sense that you pick what goes into your burrito and it's very good. They have a hot sauce on every table that was interesting. It tastes like liquid tajin. And the staff was very nice and welcoming. read more

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YUMMY!!! Monster portions! Loved the build your own burrito! The regular burrito was humungous! read more

Great food , Great atmosphere and service. They even Have Green chili pork Burrito, My Favorite !! Affordable as well. Definitely our new burrito go to !! read more

This is the Kids Seasoned Chicken Burrito. I did order it w/out chicken. So it was just beans and cheese. You would think that they would add more beans. It looks like an egg roll. read more

Freebirds World Burrito - Kids Seasoned Chicken Burrito - Tex-Mex Near Me - Conroe, Texas

Yo this company is good as far as the food goes but the staff here need to go back to school and learn there manner the manger straight up lied and offer items that cost me more than what it was suppose to be bad customer service if you like good food with rotten ppl this is the place for you wont come here again. read more

Freebirds World Burrito - Freebirds - Tex-Mex Near Me - Conroe, Texas

I absolutely love the food! I am fairly disappointed that they are no longer carrying the spinach flour tortilla as that was my husband's favorite. I would love to have the option of a gluten free tortilla for myself. The new brisket was very tender but had very little seasoning. It was more like an oven baked roast. Everything else was fantastic food wise. I'm always asking them to turn down the music so I can hear my husband talking to me. They always oblige. There is a wide variety of music that is played but the Screamo selections just are very unappealing. The restaurant was full of families with little kids. Maybe the music selection should be refined a bit. Last, but not least, our cashier asked us if wanted to tip. TACKY! Noone brought food to our table. No tip is warranted in my opinion. Honestly, if a waiter or waitress were to ask me to tip, I still find that tacky. read more

I'm back, so the super monster burrito was actually extremely good but the queso fucking atrocious don't waste your money

On a road trip me my gf and her sister went in 20 mins to close. Fully expecting annoyed employees with half-assed service( somewhat reasonably so lol) . We were served by an employee named Jacob who was very kind. He did an excellent job, gave us great service and even went above and beyond to make sure we had everything we needed. They even had to make us steak cause they were all out. Great service and better people. THANK U JACOB U DESERVE A RAISE! read more

I honestly have never ate here until my employment. In comparison to some other establishments, or even in general, this place is very clean. VERY Crave-able! The environment is lovely. My coworkers and customers alike. Just a great place to stop by if you're craving a burrito or even nachos. read more

Freebirds World Burrito - Lobby - Tex-Mex Near Me - Conroe, Texas

Always great quality food. Everything tastes fresh and well prepared. Everyone here works really hard to give you a perfect experience and it shows. They also have cauliflower rice which is a nice option to have, and it tastes amazing. Thank you guys! read more

This is the worst location, the little girl working in there is rude and irritating asking "what else", what else, what else.!!! I already know what I want but she says it with each item you tell her like you don't know what to do!! It's very rude and the manager should learn how to train the employees. Also this girl puts a half scoop of meat on a burrito!!! I will never go back!!! read more

It was good. Pretty spot on for Freebirds. However, the wait to get food made was a lot longer than I think it should've been. They seemed to have a decent amount of staffing, but their process to serve customers and organizational skills lacked. The food was good and hot, but the wait from start to finish was just too long. I think a lot of it is just inexperienced workers and time management issues hopefully they improve. read more

Almost the usual 5 stars for an old-school style Freebirds, i.e. not the godawful sterile new concept they introduced in North Dallas. Good folks working here, clean, the usual old-school fun decor, and a little patio. Food was the usual delicious, too, with one hitch: even though we ate our burritos immediately after ordering, they were only luke warm. Like, borderline cold. Weird. Maybe it's because we were early in the lunch hour, not long after 11 AM? read more

Freebirds World Burrito - Tex-Mex Near Me - Conroe, Texas

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Extremely over priced, staff has no idea what's going on. $12 for 3 small fake meat and rice tacos. Big signs everywhere for a chips and drink combo, then when I tried to order that they said they couldn't because of the water notice in Conroe (which was NEVER issued). So I asked to do the deal with a bottled soda, manager refused. Why is it $2 for a small drizzle of queso? I guess that's why they refused to do the meal deal! read more

Welcome to the neighborhood!! After seeing a slew of new restaurants open up near Lake Conroe, it's nice to say we finally have a Freebirds in Conroe, Texas!! This is great news for locals who are tired of driving all the way to the Woodlands for decent grub. I am super stoked that this well run franchise took over for the horrendous Chinese restaurant that used to be in its place. When you just need a quick bite and aren't watching the waistline too closely than this place will definitely fill you up. The quality of the food is solid and the selection is endless. If you can't find a delicious combination from the extensive options they have here, then perhaps you shouldn't be eating out. The staff are on the ball and have better customer service skills than most fast food places. The have done an excellent job refabricating this location from it's previous incarnation. That last time I ate in here a few years ago, it was a scary Chinese restaurant that I vowed never to set foot in again. Today it's unrecognizable as a quirky and fun Freebirds. The minute you walk through the doors you are seconds from ordering up and eating an assembly line of mouth watering goodness. I tend to stick to the white meat chicken with a plenty of veggies. I have been twice in the last few weeks and both times I enjoyed my Freebird sized burrito. Go on knock yourself out and order some guac and queso on it. Yeah, it's a little extra but oh so yummy!! They have other things on the menu like Tacos and salads but I will stick with what I know works cause I am as free as a bird now and this bird will never change!!!. :-) 3.75 stars for being a new restaurant with funky cool decor. 4.0 stars for friendly and quick customer service 3.75 stars for delicious custom burritos 4.0 stars for being clean and inviting Rounded up to a solid 4.0. I am thrilled you are here and will be back for more! read more

Freebirds World Burrito - Yummy carnita tacos!! - Tex-Mex Near Me - Conroe, Texas

This is another Austin-based restaurant that's made it around the state, and it's good. The first thing you'll notice when you walk in is the funky decor, including a motorcycle hanging from the ceiling and a LOT of foil art pieces donning the dining area. If you've never been to Freebirds I'm not sure where you've been, but do yourself a favor and give it a try! It's like a cooler, more rocking Chipotle. I could go there just to sit and listen to the music. You have several choices to choose from. Burritos, salads, tacos, nachos, quesadillas, and burrito bowls. Of course, they are known for their burritos. They come in 3 sizes: hybrid, freebird, and MONSTER (all caps for emphasis). They have different flavors of tortillas for their burritos also: flour, wheat, or cayenne. You have steak/beef, chicken, carnitas, or a veggie burrito with several things to choose to go inside, or on top of, your bowl or burrito. Their salads are a great mixture of greens! You can choose your types of rice (Spanish or cilantro), beans (pinto, retried, or black), and different items like pico de gallo, cilantro, jalapeños, guacamole, etc... You can get a meal with chips and queso and a drink. They also have desserts that are pretty good. The only reason I bump them down a star is their light serving of guacamole. They use a regular-size spoon for a small scoop of guac. For $2 that's a bit chintzy. Also, I must brag on the customer service here. They go out of their way to make sure the customer is taken care of! We have started coming here more often (I'm trying to avoids the carbs and bad fats of Mexican restaurants) and we've been taken care of here each time. Thanks, Freebirds! read more

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I am a during the work week lunch customer so am reviewing from that space. I can't speak to what the evenings are like here but the lunch staff and service are top notch. I always receive great service with a great attitude. The food is fantastic if you like burritos and who doesn't? I always drown my selection in the house habanero sauce which is delicious! This place is always very clean as well. Great food, great service and great music while you eat. Winning! Also someone had posted they don't have limes but serve Mexican beer. Every time I am here there are fresh cut limes by the drinks. Maybe they added that after the other review. read more

I have a long standing history with Freebirds. I first visited their Northgate location in College Station around 1997. They have grown up big time since then, offering a wide variety of ingredients to mix and match your burrito to your taste buds. They also offer more than just burritos these days. If you want the best experience at Freebirds, try and hit them on the front end of lunch or during the rush of lunch and dinner. Everything will be nice and fresh. The service is always fast and most of the time friendly. My favorite burrito place easy. read more

Freebirds World Burrito - Freebird with Chips queso - Tex-Mex Near Me - Conroe, Texas

The customer service was great. The food was Luke warm and a little bland. This was my first time and it was quaint. I just wish the food was fresher. read more

I had the best burrito today! The food was fresh and so yummy! The employees were very nice. It was a very welcoming place to eat for lunch. My new spot!!!! read more