The THREE BEST WORDS you can hear:…read more AN HONEST MECHANIC!!! Mike is a super nice guy who knows his stuff, does pretty much everything your car could need, and gives you pricing up front! Highly recommended!!!

Fast service, decent pricing compared to chain alignment shops/dealerships. Mike and his worker…read morewere friendly. They got my alignment dialed in even more precisely than Firestone did in the past. Will come back in the future.

I'm updating this review because the business response is misleading…read more I have a voicemail from Steve clearly stating that they did not want to get involved with my vehicle because another shop had already worked on it and he did not want me to possibly "get upset at them too." That was the exact reasoning given. This was not about warranty. It was not about saving me money. I was fully prepared to pay for an inspection or any necessary correction. I was simply asking for a professional second opinion. If a shop refuses work because they're concerned a customer might "get upset," that raises serious questions about confidence in their own work. A reputable shop stands behind its skills and diagnoses issues regardless of who previously touched the vehicle. Changing the explanation publicly after the fact does not reflect well. I stand by what I said. I had a very disappointing experience at Automotive Instincts in Northridge. I called and spoke with Steve about looking at my car after another shop had worked on it, and he basically told me they didn't want to touch it because another shop already did the work. His reasoning was that he didn't want me to "get upset at them too." That makes absolutely no sense. As a customer, I'm simply looking for a professional second opinion or proper correction if something wasn't done right. Refusing to even inspect the vehicle just because another shop previously worked on it feels unprofessional and dismissive. Cars get worked on by multiple shops all the time -- that's normal. Turning someone away out of fear of a bad review instead of standing behind your own skills says a lot. Very disappointing customer service. I expected more professionalism and confidence from a shop with such high ratings.

I recently brought my car into Automotive Instincts in Northridge for a diagnostic scan after…read moreexperiencing some issues the week prior, and I had a great experience. The team was very friendly, accommodating, and professional from the moment I walked in. They even have a comfortable space where I was able to set up my computer and get work done while they scanned my car, which I really appreciated. Once the diagnostic was complete, they clearly explained the results and walked me through my options without any pressure. Everything was informative, straightforward, and handled with professionalism. I wouldn't hesitate to bring my car back here again.

Joe is honest, does quality work, communicates well, and saved me so much money. I was having…read moreproblems with my 2006 Lexus GS300 and long story short...simply amazing service! I requested a brake inspection, which was really quick, turned out I had to get my rear brakes changed. They offered to do it the same day for a very reasonable price and less than 3 hours later, my car was ready. Joe has worked on my car for small items like brakes and oil changes all the way up to getting some check engine light issues fixed. Pricing is always great. Brought my car here for a diagnostic thinking the issue was one thing only to find out "no, you don't need that," and saved me a bunch of money I would have likely spent elsewhere. He didn't push me to fix anything that didn't need fixing and pointed out a few things that were old that I might want replaced so I just took all his suggestions because it's a very old car and it needed some extra care. All the five star reviews are well deserved!! Highly recommended.

I am disappointed with this shop. I went after seeing good reviews.Although, I like the customer…read moreservice from owner and the technician. I went in for transmission fluid change earlier in February in my Toyota Camry 2018. I bought OEM Toyota transmission fluid and asked Joe to help do drain and fill.The drain and fill was completed. After that there was a rough driving issues started. I went back to show my car to joe and he drove the car he told me he don't see any issues. I wanted him to check transmission fluid port on if there is low transmission fluid he didn't agree and told me I might be overthinking. I went to different mechanic in April and he checked. I paid $100 to reopen the port for transmission fluid and what we saw was no fluid came out from the primary port. He added 0.5 quarters left. The issues I have had for rough idle and need to have higher RPM on slope went away completely.According to him you have to keep the car running when you drain the fluid and you need to have it at the right temperature he said the drain and fill wasn't done correctly that's why there was still room for fluid. The viscosity of the fluid makes a difference in how much you can fill and drain. He double checked for leakage and there were no leaks either. When I went to joe and asked about don't you have to keep car warm to see if temperature is right? He said you only do it when there is a leak. I don't think Joe knew enough about mechanics of New car. I wasn't overthinking when I went to ask Joe for help and asked to recheck the transmission fluid. I paid $260 for labor only( $160 to Joe and $100 to another mechanic) for same job. It's really absurd. Overall this could have damaged my transmission. I think for future the customer advise should be taken seriously. I know my car well so I know when it's not acting good. I have been driving it from 10 years.

Great experience from the first phone call to picking up my vehicle…read more Robert, Dean, Alex were all friendly, professional, and efficient. I was very impressed with your entire facility and will use you for all my vehicle issues, thank you.

Very helpful and professional Make sure that you ask for…read moreRicky he will help your automotive needs.

Service/Professionalism: five stars Quality of Work: five…read morestars Ambiance: five stars Cost: five stars Finding a trustworthy and quality body shop is like finding a needle in a haystack. In Los Angeles, the driving capital of the world, there isn't a shortage of mechanics and body shops but not all are created equally. JoJo's Auto Body is top notch! My dad has been a client of Manar and JoJo's Auto Body for various projects and of course recommended him highly. My dad is of a certain generation where nothing less than perfection is acceptable, so I knew he'd done his due diligence. JoJo's had done some significant work on two of my parents' cars. Of course, then, I contact Manar. Unfortunately, parked right in front of our home, my driver's side view mirror was clipped by a passing car that had drifted. I happened to be inside the car and the car drifted right, hit the mirror and sped off. Immediately after, I contacted Manar. We scheduled an intake. He was punctual, professional, and transparent about options and cost. He provided me with the necessary information and I felt absolutely no pressure to make a decision immediately. He had one of his technicians tape up the remnants of the rear view mirror to cover it while we decided. A few weeks passed and we decided to have the entire mirror replaced. We asked Manar to let us know when the mirror would arrive and we could just come in and have it taken care of quickly. He contacted me on a Monday to say the mirror replacement was at the shop. We scheduled a time for me to take the car on Wednesday and within 35 minutes of arriving the work was done. In addition to his professionalism, quality of work, and honesty, Jojo's is a well managed and kept body shop. I mean no one really wants to sit around a body shop but if ever you need to, JoJo's is immaculate. There is plenty of parking, clear signage, and a welcome reception and office manager. Each visit I was asked if I needed anything to drink, including water or coffee. There is clear management signage about their policies and pricing No one ever wants to deal with body work but if you have to, please do yourself a favor and go to JoJo's Auto Body! It has quickly become our family go-to!

Had two great experiences with this shop , always great people great service shoutout to Manar &…read moreVeronica, both awesome individuals . Very happy with Jojos Auto , would highly recommend to anyone looking to get their car fixed . 10/10

My car reached 300,000 miles and huge thanks to John and Affordable Car Care for always taking care…read moreof my car. Been trusting John since 2014 and my car is still going strong.

Came in for a vehicle inspection and can't complain thank you John! Great Customer Service, Great…read moreservice & the best prices in the Valley I guarantee you ! Thank you to his trust worthy workers as-well! For all your car care/ needs I definitely recommend this location

Mr. Kim is honest, fair, and a nice guy. Go here FIRST! All…read moreI can say is I've been going for years.

My family has been coming here for over 25 years and it is still our go-to place for oil changes…read moreand general vehicle check-ups. Mr. Kim is very knowledgeable and honest. Sometimes it can get really busy because they're very popular but you are allowed to drop off the car and come back. It's at the end of the row of garages so you can compare the cars as well! Cost of the oil change was around $95 (parts and labor)

Walked in to get a smog check and was helped right away. it was quick and easy and competively…read morepriced. The guy behind the counter was cool. He seemed to genuinely care about customers experiences. I'll be going back.

An expensive lesson…read more I only took my car in for an oil change. They strongly recommended to do a throttle service and fuel injection service bc it's something that MUST be done every year. Me not knowing anything about cars I immediately agreed and added that on to the service. I learned later on that those two services were not even necessary and were only offered to upsell gullible customers like me. Even as I look at the report they didnt even detail the status of my fluids which most car places typically do during an oil change. $523 wasted. I urge customers to do your research when they offer you services and to not be so blind to trust. As for me, I'll take my business elsewhere next time....

the first time I visited this place I took my dads car for a tire alignment using a Groupon voucher…read more(great value!) I loved how knowledgeable the technician was just by listening to the car, they provided me with the printouts with the results and made some recommendations. More recently, I took my car for an alignment, unfortunately my car needed urgent TLC they showed me what it was needed and were honest and recommended me some services ( the same dealership's recommendations) the only difference: the price !! The price Was so much less and fair. They fixed several issues In 1 day. Súper happy I went there I feel like I'm driving a new car.

I am absolutely outraged by the service I received today. I…read moredrove nearly 40 minutes in traffic and arrived exactly on time for my confirmed appointment, only to be told instantly that I would not be seen because a walk-in customer--who happened to be spending more money--would be taken first. Your staff openly stated that the other customer was spending around $800 while my Groupon appointment was "only about $40," and therefore I was effectively pushed aside and told to come back another day. Hearing this said so casually was astonishing. This behavior was not just unprofessional -- it was completely irrational. My service was a simple 15-minute oil change. Any business with even a basic understanding of operations would have completed the quick job first, kept both customers, and protected both profits. Instead, you chose the one option that shows a complete lack of logic and loses on every front. The decision-making displayed today was so fundamentally flawed that it raises serious concerns about the overall competence and standards of this shop. If such obvious, common-sense judgment is missing at the front desk, it is impossible to trust that more complicated work in the shop could be handled safely, responsibly, or intelligently. A company that cannot grasp the simplest priorities -- and makes choices that defy basic reasoning -- demonstrates an operational standard far below what any customer should ever have to tolerate. The absence of common sense today was so severe that it called into question whether this business should be trusted with anyone's vehicle at all. I will never return, and I will make sure others know exactly how this shop treats customers who arrive on time with confirmed appointments. What I experienced today was not an isolated mistake -- it was a shocking display of disrespect, terrible judgment, and a complete failure of professionalism.

great service, great people; awesome cars Bought air cooled…read morePorsche Car is amazing Exactly as described

chris, you should be seeking professional help to deal with your misconceptions of reality. chuck,…read morethanks for your reply. i did 'seek help". i originally asked you for a second opinion. my car sat idle while we put transmission fluid in - was not smoking. when you dropped off your car, you said you were going to out of town for a week.no.when i came in you asked me to come back later, 4 days, then my car sat there not looked at for 5 more days to which i ask, "should i pick it up", i'm going on vacation for a week. i was told it's best to leave it. i originally came to ag automotive a year+ as second opinion. an oil change mechanic thought i needed a new engine because of smoking that stopped within a minute of turning it on, especially in the morning. no driving issues, i just didn't like the smoke. i called and asked what you would charge to replace a head gasket or engine. you said it's best to bring it in so you could determine if it's possibly something else. which i agreed & did. where after testing it was determined i needed a new fuel pump. the car's tailpipe was not smoking at all that time & i didn't have the stalling issues. so, i said let's do that and since it's been a while, please add new spark plugs. i picked up my car and drove away. it seemed to drive the same as before, didn't notice too much of a difference except now it would occasionally bog out going from the 101s to 405n turnpike, which it did not do in the past. i then bought a new car... didn't drive this car, but eventually decided i would sell it. i gave it a fresh oil change and added lucas oil 10278 engine oil stop leak because yes there was a small leak on my driveway. i also added lucas oil transmission fix and k-seal pour and go head gasket sealer. it did have heating issues which stopped after adding. where you wasted months has nothing to do with us. if you ask me, you''ve probably wasted abit mire than a few months of your life. the first thing i told you was "this thing needs an engine" you assured me the smoke billowing out of the tailpipe "stops in a few minutes." it did stop in a few minutes. it was not smoking when i brought it to you. you brought your mazda in stating "the fuel pump you put in last year is no good. i said, it's bogging out sometimes and the last thing i had done was the 'fuel pump and spark plugs'. i did not say 'faulty fuel pump'. it starts, runs, but if you turn it off and let it sit, it will not restart." this part is true. i would drive somewhere and let it sit for an hour and it would have trouble starting. we checked the fuel pressure and noticed that it would drop after 10 min. we removed the injector rail and visually confirmed fuel dripping from three out of the four injectors. since we were already at the fuel pump checking pressure i ordered a new pump and spent 10 min installing it. as if on cue, when i told you about the injectors, you said "it's the fuel pump just replaced." i saved an hour long debate with you when i explained how we had just replaced the pump, which we did under warranty at no charge to you. remember, we had dealt with you before.. dealt with me? we had noticed that your spark plugs were fouled and one coil was not firing. the spark plugs were not even a year old. they were replaced at the same time as the fuel pump. we also noted the compression was normal. once again i brought up the excessive smoking. again you, said "it only happens after it sits and quickly goes away". when did you 'once again bring up excessive smoke?at this point we had no reason to think you were being dishonest. because i'm not. i explained it could be that the leaking injector were washing the rings, causing the excessive smoke. so we fixed the injectors with your approval. yes. once again, the shop was filled with smoke. i have no idea why. i called you down to the shop, since your version of the smoking did not make any sense.i called several times in a week to get answers and was finally told over the phone that it was the injectors and if i replace them it will "run like a brand new car... when i got back from my trip, i again had trouble getting answers and was told to come in... showing up, i did not in the least bit recognize the amount of unfettered smoke coming out of the tail pipe of my car in my life before this day. i was told the car's oil was emptied and replaced with a "thicker oil".. even though i had just had an oil change with added lucas oil stop leak before bringing it in. after showing you the smoke, you pulled the classic "it wasn't doing that before" it wasn't. now i knew you were lying. i told you i would install your old injectors and you could take the car. before re-installing the plugs i noticed liquid in # 3 cylinder. we blew it out, and we were able to watch the cylinder fill up. i also noticed that the fluid had an orange tint. i didn't care about paying for the injectors and i was telling the truth. new injectors stayed in by the way. cont'd in photo: