This place completely ruined my garment. What I received back looked nothing like what I brought in -- the fabric was damaged and clearly mishandled. Even worse, the owner showed zero accountability and were dismissive when I raised the issue. This is not how a professional business should operate. If you care about your clothes, do not bring them here. They are horrible !!!!!!!!!!!!!!!!! read more

Run, don't walk! Fredrick's is an outstanding business with a very helpful staff that takes extra care in listening to special customer requests. They don't all listen. It's truly worth it in my view. My cleaning and laundry have always been treated with care and they have accommodated my requests. ( I usually have a couple). That puts them over the top in my view. Let them take care of it for you. They will. Emma has taken great care with me. Thank you. read more

Good spot, quality work. They were also on time very and have friendly staff. Just a little pricey.

This is the only cleaners I trust with my clothes. The staff is always super friendly, professional, and genuinely helpful. My clothes always come back perfectly cleaned, pressed, and looking brand new. Highly recommended! read more

Great service, team and always fresh and clean when promised. Thank you Frederick team. read more

I just brought my bathing suit bottoms to this place to get hemmed and the new lady that works there did a really good job, she is super nice too. read more

The drycleaning is ok and ready when promised. Prompt service - check. However the tailor / alterations are absolutely terrible. The lady is always off. Hems don't match, and leather repair - forget it!! Don't do it. Skip the tailor and just get drycleaning here. They unfortunately raised their prices recently so it's time to search for another quality drycleaner with better prices. read more

Excellent business with exceptional staff. High level quality work High net worth clients who are discerning and expect this quality. Moderately priced, worth every dollar. read more

Very happy with their service. I have a special neon yellow motorcycle jacket that I was afraid of cleaning bc I didn't want the color to fade. Label specifically stated" "No machine wash. No dry cleaning." On top of that I had a beautiful sacred heart embroidery patch glued on the back at the top. So I went with hand washing. When I went to pick it up the hand wash was perfect! Not a spot left and no fading. However the patch had fallen off during cleaning. They offered to glue back on for free. Or for a nominal fee have it stitched so it would hold permanently. I went with stitching. Small correction was requested on the slight off placement but they corrected that --all the while very gracious and friendly. I will use them a LOT more now. Such nice people and willing to stand behind their work --thanks! read more

Please please please check and count the number of clothes you give when they do home deliveries. I've lost one pair every time. And they always claim it will be "at my place" that they are never wrong. Even when I've messaged them immediately after receiving my clothes, read more

Alterations were not ready on time, and dress was taken off-site so could not be retrieved in time for a trip. No accommodation was made to deliver the garment or discount for the failure. read more

This was my first experience going to the cleaners in LA and this place was great. I walked in and every employee greeted me with so much kindness and patience. They were busy but also had plenty of time for me, which made me feel even better about choosing this local business. They quickly processed my order of three (wedding guest) dresses and gave me a receipt with the cost and date to return. It was $62 for all three and the dresses were ready in two days. On my way out I noticed they also have a tailor and got a pair of jeans hemmed for $20. Another local business quoted me almost double for the jeans. The jeans were ready in four day; however, I was not in a rush for either order and told them that that. read more

I've been going here for years and they always take care of us quickly with great quality work and wonderful service. I recently took in a vintage shirt that needed cleaning and a suede patch got slightly damaged in the process-- I wasn't worried about that, but was really impressed by the lengths they went to repair it. They gave me a variety of options for replacement colors and textures-- and didn't even charge me for the cleaning or the repair. The quality of the service is impressive, but I give the staff even higher marks for their dedication to excellent customer service. read more

The Frederick cleaners must have a long way to improve their company professionalism and business ethics. I had a project to cut 4 standard 48" wide drapes making them a flew inches shorter. They ask $150 that already sounded overpriced. But because I was with them for almost a decade I agreed, giving them a generous amount of time, more than a week to complete the job. I explained to them my situation: drapes should be ready by Friday 09/27-24 because on Saturday early morning I have to take them 100ml away and install at my client residence with professional installers. They said Friday. I called on Thursday afternoon to confirm that Friday was my pick up time. They confirmed Friday after 5pm. It took me 40 min to drive to the cleaners on Friday. I was there at 5:15pm. Even though, their business opened until 7pm, a lady who was taking care of my project been leaving saying goodbye to her coworkers. To my surprise, my project wasn't ready. They suggested to come the next day afternoon. I had to cancel my appointment, and was able to reschedule only in 2 weeks due to the installers busyness. When I came to got the drapes, I explained to the business owner how their unprofessionalism and lies affected my business reputation. I also felt violated and emotional disturbed by his employees ignoring their professional responsibilities, making me waist my time and resources. Just as a courtesy I asked the owner of 20-30$ discount to make me whole. He became furious telling me I was stingy and chip. That they steamed the drapes (that is absolutely necessary if you alter an item). It was rude and unreasonable. He made it clear that he doesn't care about my feelings, time, and effort. He cares about his workers who are honest people, and I should be ashamed. He kept telling me that the original price was way too affordable in the first place - irrelevant excuse. After all this years this company appeared to be untrustworthy with a poor business model and zero loyalty to their customers. This place is only for people who like to be abused. read more

Places like Frederick make me feel like I live in a small town. Everyone is friendly, and Emma remembers my name even if I haven't been in for a while. They always do fantastic work, and I really appreciate that the products are non-toxic. read more

Always courteous and perfect service, well done on time. They've never misplaced an item. They've never missed a deadline. I've been going to them for about 20 years now, I highly recommend. read more

For the last ten years this has been the only place I bring my clothes and bedding etc for cleaning. I work in an industry where my clothes always have to look like new and not only do my clothes come back looking better than new but if a button is falling off or I put a tear in the fabric they have the ability to clean and repair everything right on site for what seems like insanely low pricing. Granted I haven't been to many dry cleaners in my life but after a handful of experiences with places that were inconsistent or overpriced I found my place and never left. I can't imagine even thinking about taking my business anywhere else. Also thanks to them my mom thinks I've learned how to iron and press my own clothes. So there's that too. read more

My husband had an emergency button issue and needed a black button sewn onto his dress shirt for an event this evening. I called ahead of time to see if Frederick's could help, got there in 10 minutes, and a magical woman named Merla came to the rescue! She sewed it on in less than the time it takes to put on a pair of shoes. I was so grateful and will definitely be back here! Best service and sweetest team ever!!! Thank you, Merla! read more

I've been a loyal customer here for twenty years. They shrunk a pair of my brand new pants last week and will not even apologize or reimburse me. read more

I found Frederick Cleaners online and as it's local- I wanted to check them out. I have a big bag full of clothes that were quite ill-fitting (some trousers too long, some too bagg around the waist, dresses to baggy around the waist etc); and brought them with me. My husband also had a white jacket we asked to get dry cleaned. They have a little room you can get changed in for in-person fittings, which is really handy. The staff are so friendly and helpful! Gina the tailor/ seamstress who helped fit my clothes; is an absolute DELIGHT! Really fast service, great cost, really great quality. Am now a local customer. Recommend!! read more

Wash and fold service was great! Friendly, clothes are clean, organized in a bag for pick up. Thank you!

They will wash all color out of your brand new dress shirts. Will go from a rich dark color to a ten year old looking dress shirt. Ruined all of my dress shirts, furious read more

They ruined my Valentino jumpsuit!!! Stay away. They have NO CLUE with fabrics. They are the worst. Do yourself a favor and go elsewhere. read more

They do an excellent job and their seamstress is also very good and not expensive. If there is a problem which is almost never, they are committed to take care of it. read more

My boyfriend and I regularly bring our laundry here and the women could not be friendlier. I recently brought a bridesmaid dress I desperately needed to get tailored in several areas here and despite the complexities of this particular dress, they did an AMAZING job and gave me a generous deal. Would highly recommend! read more

I'm really upset because I just went to wear my dress I had dry cleaned here and they clipped all the labels off! Why would anyone take the labels off a dress? The brand, the size...why? I also paid way too much to have my white Adidas cleaned here, $30? I could buy a new pair for the price of one more cleaning. Everything was clean but I will NOT be going back here. read more

I've tried this place a couple of times and I honestly have never taken my clothes home smelling "fresh" or clean. Super disappointing since it's not too far from my house. The ladies who work here are super sweet though! read more

I took several blouses, a pair of pants, and two blazers here. It's a bit pricy, but whatever, I figured it would be worth it for a good cleaner. My clothes are clean but the creasing on my blouses is all off. Too bad bc the employees are really nice here and it's close to home. The search continues. read more

I bought a lot of garments at a sample sale and some things had makeup or dust on them and some had small tears in the seams but I knew it could be fixed and a normally $200 item would be saved. The staff here is very friendly and she gave me estimates up front for the tailoring. They did a great job of removing any makeup stains and repairing the items that needed small fixes - one dress had the straps sewn on backwards and Fredericks fixed it by taking them out and sewing them in the correct way). All in all a great experience and I'll definitely be back for any of their dry cleaning or tailoring services. read more

WARNING! I had my black suit dry cleaned here. And hadn't try it on since November. Last night I tried it for the very first time for a party event and my suit and pants were shrunk so much that I couldn't wear it to my event. I came here and confirmed the transaction but they won't take responsibility for ruining my suit. This place has no shame and can't be trusted with your clothes. I'm going to file a complaint in small claims since they won't take responsibility for the mistake. read more

I went to this cleaners for YEARS and never had a problem. Then they ruined an expensive shirt and yikes they handled the situation extremely poorly. In fact, I am still waiting for a manager to call me. I went in 3 times to discuss and was told a manager would call and it never happened. Really bummed because the women who work here are very nice. But they are powerless to do the right thing. So be warned - if something does get destroyed, you are out of luck at this cleaners. read more

I've always had a great experience here and have been coming every few weeks for about a year. The women who work there are super friendly, my clothes always come out clean and in good shape, and the couple times I've had alterations done (hems and buttons mostly), they've come back just as I've specified. Prices are good for the area. I definitely recommend! read more

Fantastic place! Great service, friendly people. The clothes never smell of chemicals and Emma is super-sweet. The seamstress is OK for getting things hemmed but not for taking clothes in - total disaster! read more

Tried about every drycleaner in the area. Fredericks is truly the best. I wish they worked until 8 a couple of days a week. Excellent friendly service, good quality and price. Parking on 3rd - this place is perfect. read more

Excellent service clothes always come out perfect or the staff are very careful to explain special circumstances . Staff is always polite and professional read more

The best cleaners ever!!! Been going here for several years and it's always been the best experience. Love the staff, love that my clothes never come back with an awful chemical smell, and the tailor is amazing too. Fredericks is the best! read more

Go to the asian lady with white hair! I forgot her name, but she's so sweet and she knows what she's doing! She always fixes all my clothes and does it exactly how I want it to fit. read more

ALTERATION NIGHTMARE This review is for the alteration services specifically. While I have always had a consistent and positive experience with the dry cleaning services, the alterations have been horrific. A very simple and straightforward hemming job on several items only resulted in all of them falling apart within a 1-3 months period. These are not items that are worn daily nor are they washed on anything but a delicate cycle and have never gone in the dryer. Frederick's gave me 1 complimentary re-hemming of one of the items but refused to take responsibility for the other items that fell apart. I want to note that their alterations were also quite expensive (meaning that I am pretty much out $140+) and now have to re-incur the cost on getting everything re-hemmed elsewhere. Tip to everyone out there - DO NOT GET YOUR ALTERATIONS DONE HERE. Tip to management - GET A NEW ALTERATION STAFF SO YOU DON'T LOSE YOUR DRY CLEANING CUSTOMERS read more

There is no other cleaners in town with such a "can do" attitude. I am always in a rush and they always have my clothes ready immediately. The staff smiles and they're open 7 days/week. The same owners have a shoe repair place right next door which is nice if you don't want to go to a million different places to get your stuff done. For some reason, they also started doing framing at the same location. Doesn't matter much for me but I guess it could be convenient for some. read more

I used to go to Sloan's across the street--they blew a big event for me when they failed to get a suit cleaned by the time they they had promised--couldn't be bothered to say even "sorry for the inconvenience"... Hey, no problem, since as a result I discovered the delightful people across the street--they are genuinely warm, friendly people, recognize their customers by sight if not by name, always do a great job ON TIME... and their on-site tailor, with whom I initially held my breath as I left Tom Ford, Prada and Gucci items for restructuring, I now trust with pretty much any post-purchase tailoring I do... she's never let me down. This is the kind of business I actively enjoy patronizing, not just use as a necessity. Oh, yeah--their recent shoe repair addition did a great job on some rocking D Squared sandals I had almost written off... and they also fixed numerous jeans for which i had worn out the crotches. read more