Amazing and fast service! Sent them our wedding clothes along with a few other suit jackets of mine and they had it done within two weeks. the dress usually takes that long. and the price was insane, much lower than i expected! read more

5/5 for service and communication! I had called asking about tuxedo buttons as my tux had lost one of my front buttons. The gentleman who helped me was pretty sure they had them in stock but recommended me to send a few photos. After a few text exchanges, I was in and out in 10 mins. Looks completely new and the way he handled my clothing with a delicate touch caught me off guard. They take care of your clothes like it was theirs! Will definitely be back for any alterations or cleanings! read more

I had five of my work pants and they did a great job. The vibes were calm. Thank you!

Finally! A reliable, quality cleaner with an eye for detail. I had my dry cleaning done and had a few fragile pieces tailored- the work was Excellent!!! They will be my go-to cleaners from this point forward. read more

Great service, affordable, and always willing to accommodate last minute requests. Have taking a few dresses to get altered they always have them ready before the deadline. read more

Hell yes, these guys are great! We use them for work often with large specialty orders and they provide very fair pricing and they're professional, polite and extremely efficient in getting the work done. They do quality work. read more

I cannot praise the lovely staff enough, their work is excellent and always ready on time. Not only that their prices are very fair.

Good Work, Quick turnaround....but lousy parking, but that's not their fault. Shirts were cleaned and pressed nicely. Will definitely be back! Thanks read more

A year ago I took my mink coat in to get a new REVERSIBLE lining. Updated buttons etc etc. I picked it up July 2024 ABs the buttons and lining seamed ok. Fast forward to this year during the coldest weeks we've had in a minute, I took the mini coat out and on trying it in a button came off And a tear appeared in the front of the coat. I am a stage 4 cancer patient in remission but I have a lot of days in hospital so I didn't immediately take it back. Today on good faith for their work I went in and explained the situation. Upon looking under the lining the situation was even worse than it appeared. The workers were completely incompetent. The management refused to honor their work stating its been a year and anyone could have done the bad with after them? Now, why would I spend $320 dollars with Cleaners LA to go have someone else do more work? I had no need to wear the coat until now and they REFUSED to fix their terrible workmanship! It should have lasted another 5 yrs at least! I can only hope to help someone else from making the same mistake as me. read more

My name is Roger, and I consistently bring my dry cleaning here because it is the only place I trust with my suits and clothing. The team is knowledgeable and attentive. On one occasion, a button was missing from one of my shirts, and they immediately asked whether it had occurred during their service. It had not, but their honesty and attention to detail stood out. They truly notice the small things and provide excellent service. The price is not bad neither for what they do more than reasonable. read more

I strongly advise against using this place. I dropped off my wife's dress, and when we came to pick it up, it was damaged in the front and back. Despite providing photos of my wife wearing the dress the night before, clearly showing it was not damaged, they claimed the damage was pre-existing. The dress was shipped to a facility in downtown LA without our knowledge, and we were pre-charged for the dry cleaning service. Their photos were taken at a place in downtown LA the day after we dropped off the dress in Venice. We believe the dress was damaged sometime between drop-off and when they took their photos. To add to the frustration, my wife received a call from a staff member who initially acknowledged that the damage wasn't visible in their photos but later denied having the conversation. Their customer service is severely lacking. The dress was dropped off on 6/26/24, and as of today, 7/9/24, we still do not have the dress back or a claim form. We spoke to the staff member there twice in person and they refused to let us speak to a manager over the phone, telling us the manager would say the same thing and advising us to send an email instead. We are considering further action against this company. This shop is a front for some other place that actually does the dry cleaning in downtown LA. Do not trust them with anything of value. read more

I wanted to use Cleaners LA for dry cleaning due to their good reviews. I had scheduled a pick up via their website, but no one came at the designated time. When I called Cleaners LA, the rep advised me that the driver will be late, but will be there "sometime around 6 pm" and advised that someone will call me. The time came and went, and I did not receive a phone call nor follow up. read more

As several other reviewers have mentioned, I'm unsure whether there is any actual cleaning done. Dropped off a pair of trousers with a few small spots. Pants were returned pressed, but still dirty. They offered to "try again" to clean the pants but refused to expedite, and refused to refund the cost of dry cleaning. Very frustrating experience. I'd avoid this dry cleaner. read more

Great experience: great customer service and was able to accommodate a quick turnaround time request for an alteration!

Needed a suit jacket pressed same day for an event in downtown LA. Found this location, called and they were able to get me in. Ready by 3p, super reasonably priced, helped me get my professional look just in time! read more

On May 18 2022 I dropped off several items that I needed to have dry-cleaned. I was asked if I was in a rush and I told them no and they said they will have it ready Monday by 5pm and would be delivered to my home. Monday, May 23rd comes... they called me at 7:42pm to tell me that they are not done with my dry cleaning and still have the comforter and some pants to finish. Tuesday, May 24th comes... they called me at 7:18pm to tell me it was done and they will deliver it. The clothes are NOT clean. There is now a blue pen mark on one of my shirts, I don't even use a blue pen ever. The white dress shirt is dirtier than it was when I dropped it off. It has black marks on it. It's not acceptable. The comforter isn't even clean nor are my dress pants. Did you guys wash the clothes with dirty water and throw them on the floor? read more

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You have no idea how rare it is to come across a tailoring outfit that can handle blind stitching, silhouette reshaping, full waistline removal, zipper cutting, removing 6 inches in length, redarting and then fully reconstructing using the originally designed seam lines - most places just flat out told me no. I was texting V before I drove over to make sure they could handle it. Just by the way he asked questions and told me what they'd need to check on the skirt to be sure it was possible, it was clear he understands high end garment construction. He also clearly understood the material and finishing treatments on this wild Rick Owens runway skirt. No wonder, they also make clothes!!!! The price charged for that level of alteration and turnaround (4 days) was incredibly fair. To know my skirt is in the right hands -- you can't even pay more to get that level of work most places. Cannot wait to get this beautiful thing back. read more

Amazing end to end service all the way through! They did an amazing job on my oversized designer comforter. Will come again!

They do great quality work and pick up and drop off for 5$ each way. They are super friendly. Worth the money, especially with high end stuff. read more

They tailored a few things for my wedding: shirt, jacket, and pants. They did a fantastic job. I looked fantastic. They do quality work.

Been going here for years, the ONLY place I trust for dry cleaning and tailoring designer clothes! The staff is so friendly and charge very reasonable! read more

We only trust Cleaners LA to adjust our wedding outfits. We've been going there for years because Babak, the tailor, is an artist. He knows what looks good on us even when we don't, pays great attention to detail, and is incredibly dedicated. We live in Las Vegas now but flew back to Los Angeles just to have Babak do the adjustments. I highly recommend this place! read more

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Absolute best dry cleaners and tailor in DTLA. V and the crew are incredibly kind and talented! Truly makes you feel welcome and that taking care of your clothes is just as important to them as it is for you. They tailored my tux for my wedding to perfection, even fixing mistakes made by other tailors in DTLA. They also spot cleaned my favorite shirt and slacks for my rehearsal dinner that i didn't think I'd be able to wear. Highly recommended for tailoring and dry cleaning! read more

This happened quite a while ago and I'm posting now because I see it was still in my drafts. I was a first time customer since I was house sitting for some friends while they were traveling Europe. I selected Cleaners LA because of the generally good reviews. Brought in a pair of pants to be altered and called a few days after the original pick up date and it still hadn't been altered. They promised it would be completed within the week. Again gave it a few extra days and still not done. Fed up after waiting just short of a month and I just picked up my slacks and took them somewhere else and they had them done in two days. High prices and bad service = lost business. read more

Love these guys Babak and Andy and the great quality work they do. My boyfriend and I have brought our clothes here for dry cleaning a few times and have had a great experience. Used to live in the building so it was very convenient but I'll keep going for sure as it's great to find a reliable cleaner. read more

I absolutely love this location and highly recommend coming here for ALL your dry cleaning needs. Bobak and Andrew were more than helpful. Exceeded my expectations and took INCREDIBLE care of my pieces. Now I am a regular and would highly recommend it especially if you're in the area. They have multiple locations through LA but this is favorite. read more

Cleaners LA - Sewing & Alterations Near Me - Los Angeles, California

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I've been going here for 2 years now. I get my dry cleaning and tailoring done only here. I love how my experience is always seamless. The workers are helpful and always provide amazing service. Another plus is that it's close by to my home so I never need to look further! 10/10 read more

Cool dry clean / tailor / wash and fold location in DTLA. Dropped off clothes for dry cleaning and wash and fold, and they came back in great condition. Would definitely come back. read more

Was a long time, loyal customer to Cleaners LA. They did several simple tailoring jobs for me but mostly a LOT of dry cleaning. I always had minor issues. Items were often returned with dog hair on them (we don't have a dog) and my boyfriend would have to spend time lint rolling our items upon return. No big deal, I thought, since they're right on my way home from work the convenience outweighed this. Then I noticed a couple of items didn't fit exactly right after bringing them home. I thought maybe it was me and dismissed it. Then, I took a flannel my boyfriend has NEVER washed and it came back obviously laundered instead of dry cleaned! It was a complete transformation! It ruined the crisp, fresh-from-the-store look it had always had since the day he bought it. And worst of all, it shrunk! Badly. That was when I put together that they had definitely been laundering shirts I had sent out for dry cleaning. In all my time dry cleaning NOTHING has ever shrunk but all of a sudden my items are too small...hmm. So, I did what I thought was the right thing and I reached out to Cleaners LA both in person and via email. I asked to be refunded for my last two orders and the cost of the two shirts that had obviously been laundered (not even that expensive, tbh) No response. After years of being a loyal customer (I even used to carry their business cards!) NOTHING. So disappointing. Do not recommend anyone who would drop the ball so badly on customer service after making such an obvious error. Plus the quality of the service has never been great. Seriously, find someone else. read more

I am extremely happy to found this place. I got a couple of jackets tailored perfectly, a tough task to do when you have a oddly-shaped body like mine. They are extremely reliable and worth every penny. Babak is extremely nice and the service is top-notch. I strongly recommend cleaners LA for your dry cleaning and tailoring needs. read more

Cleaners LA - Getting our jackets during the quarantine. Thank you Babak for the awesome service! - Sewing & Alterations Near Me - Los Angeles, California

They were so fast and professional and loved coming here to get my dress altered! They are reasonably priced and will absolutely make sure you are happy with adjustments before they make any changes. I appreciated their professionalism and ability to work with me on this rush order. Also their store/facility is so clean and cute! I loved the vibes in there! Def will come back again! read more

Would highly recommend this place! Super warm and friendly staff and good turn around times, plus convenient & cute custom bag packaging upon return! read more

Cleaners LA - Just picked up my clothes! I love it here! - Sewing & Alterations Near Me - Los Angeles, California

Took my wedding dress in and they tailored it perfectly! The dress was amazing and I couldn't be more happy with it! The team at Cleaners LA was amazing and I will definitely be a returning customer for everything! read more

I don't trust anyone else with my dry cleaning or alterations. From suiting to fur coat and every type of dresses, tops and pants in between Cleaners LA has always been able to do a great job with anything I bring to their table! read more

The only place I trust for alterations, repairs and dry cleaning. For real, every alteration and repair has been above and beyond. These guys know clothes and care deeply. I have been bringing precious vintage pieces to them since 2016. We're literally friends now. The new location in the Arts District is a dream. Much easier to get to and park, which was the only downside to this delightful place before. Looooove them. read more

Cleaners LA got all the stains out of my soon-to-be wedding dress! The dress was first worn in 1990 and had a few coffee stains. They were able to get out all the stains on the skirt with the exception of a stain on the sleeve, but that stain shouldn't matter after the dress is tailored. 10/10 recommend. read more

I've never been to a dry cleaner before, but the experience was nice and easy for the 4 pieces I brought in. This place is super airy (two stories, the alterations happen on the mezzanine). I appreciate the advice and ease of process of the services. All the pricing was upfront when you ask, and the turn-around times are reasonable. I have an old Apolis cotton jacket of mine that had two gashes in the back... and are now miraculously gone, idk how they matched it so well! I'll probably go back for more dry cleaning and talk about alterations in the future. Thanks everyone! read more

I like these guys. For the past year and a half I've brought in many pairs of my oldest, most comfortable, favorite beat up jeans to have them patched and repaired and they always do a great job. Price is right too, and they're always ready when promised. Not easy finding a great dry cleaner in DTLA-- this is it! read more

I called and spoke to a representative who was very pleasant. He gave me a breakdown of my items and coordinated a time to have my items picked up the same day.L at 7 pm. When that time came no one grabbed my items. I called that night, no one answered. I even texted the next morning, no response. This was not a great first experience. (I have a screen shot to show there were no responses). read more

Like new!!! Brought in this vintage coat, a find at a garage sale, & after the Cleaner LA experience it looks amazing. Fixed all the tears and lining that was hanging by a few threads. Price was good too! I hafþd called around and most places wanted to charge $60-80 more. Friendly staff too, they were excited for me to wear it. read more

Cleaners LA - Like new!!! - Sewing & Alterations Near Me - Los Angeles, California