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Sterling Cleaners

4.1 (804 reviews)
Closed 10:00 am - 4:00 pm
Updated 2 weeks ago

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Response rate

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Services - Sterling Cleaners

Clothing alterations

Clothing mending and repair

Clothing reproduction

12 More Services

Custom tailoring

Dry cleaning

Embroidery

Ironing

Laundry wash and fold

Shoe cleaning

Shoe dying

Shoe repair

Shoe resoling

Shoe shining

Shoe stretching

Stain treatment

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No call that it was ruined, no call when it would be ready... felt like they wanted me to forget I dropped it off.
Summer W.

BEWARE WITH VINTAGE OR WELL LOVED ITEMS! ZERO COMMUNICATION! I took my late mother's high school blazer here. I was worried that it was too old and delicate to be cleaned - so they said they would HAND clean it and be very careful. My return slip said to come back a few days later, but it was not ready. I was told to come in the next day... it was not ready. I waited a few days and called, I was told it was not ready and the Manager would call me with an ETA. The manager did not call. I waited another week and called again, only to be told there were some issues, but rest assured I would be contacted when it was ready. A month after its original pick-up date, I went down there because I was worried no one would call me. They gave me what was pictured below. Completely and utterly ruined. They DID NOT hand wash this. They put it in the machine. The fabric feels hard and fried. I knew there was a risk they could damage the garment when I dropped it off, but never did I think it would be like this. What disappoints me the most is not the jacket being ruined, but the LACK of professionalism. Sterlings never contacted me to inform me of what happened. I called numerous times to understand what went wrong, and it's like they almost wanted me to forget I brought something to them. If they owned up to ruining it, called me as soon as it happened, and provided a sincere apology - I would not be leaving a poor review.

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2 months ago

Had a little hiccup with one of my orders, they went the extra mile to make it right. Solid customer service.

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1 year ago

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Adrian S.

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8 months ago

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9 months ago

Can't say enough about this Cleaners. They're the best. The staff is great quality they give out is excellence. I am personally very happy.

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1 year ago

Friendly, easy to get in and out at reasonable prices. Quality service, great overall experience

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2 years ago

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1 year ago

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1 year ago

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10 months ago

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Adrian S.

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2 years ago

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Adrian S.

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1 year ago

Sterling Cleaners SHRUNK some of my clothes. And lost some items as well. I do not recommend this place

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1 year ago

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Adrian S.

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2 years ago

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Adrian S.

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2 years ago

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Adrian S.

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1 year ago

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Adrian S.

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4 years ago

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1 year ago

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2 years ago

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2 years ago

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2 years ago

Been coming here for years for cleaning and alterations. Omar is always a great help. Would always recommend

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3 years ago

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2 years ago

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3 years ago

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3 years ago

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2 years ago

Service is great here especially staff like Donovan who go above and beyond! They are timely and professional.

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4 years ago

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2 years ago

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Adrian S.

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4 years ago

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Adrian S.

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2 years ago

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2 years ago

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2 years ago

Worth every penny. Great service, great quality. Literally the only dry cleaner I go to in Los Angeles

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4 years ago

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2 years ago

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4 years ago

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4 years ago

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2 years ago

Been coming here for years. Great service and always on time! Very nice and helpful staff.

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2 years ago

Good quality dry cleaner in West Los Angeles. Friendly staff members and they did a great job getting our clothes cleaned quickly.

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3 years ago

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2 years ago

Thank you for the timeliness and kindness. Good customer service is hard to come by nowadays. Appreciate you, Stephanie!

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Adrian S.

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3 years ago

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Review Highlights - Sterling Cleaners

I only had one problem with a late pick-up but Phil quickly and efficiently solved the problem.

Mentioned in 123 reviews

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Thrifty Cleaners - After

Thrifty Cleaners

(240 reviews)

$

Valley Village

cannot say enough amazing things about this dry cleaner! From the moment you walk in, the customer…read moreservice is warm, professional, and genuinely welcoming. The team goes above and beyond to make sure every item is handled with care, and the quality of their work is consistently outstanding. My clothes always come back looking absolutely perfect, clean, pressed, fresh, and treated with incredible attention to detail. They've handled everything from delicate pieces to everyday work clothes flawlessly. Turnaround time is fast, communication is great, and they truly make you feel valued as a customer. It's rare these days to find a business that combines professionalism, reliability, and such friendly service all in one place. You can tell they take real pride in what they do. Highly recommend to anyone looking for a trustworthy, top-tier dry cleaner. This place deserves every bit of the 5 stars!!

Reliable, customer-focused spot. Greg (the owner) provides exceptional customer service, knowledge…read moreof fabrics/materials, and goes above and beyond to meet customer expectations, unmatched in the area. Strong points for thorough cleaning of the three dress shirts I got dry cleaned here with a quick turnaround. Pricing is reasonable/affordable compared to other local options, with good value for the quality. Based on the reviews I had figured it's a go-to spot for locals. Convenient corner location, Whitsett & Chandler, with plenty parking available. Straightforward, clean storefront with friendly, professional service.

Sterling Cleaners - sewingalterations - Updated May 2026

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