Over the last 12 years in Los Angeles I've tried 6 dry cleaners. In a town full of cleaners, I've seen things come back lost, not pressed, still dirty and smelly. Prestige Cleaners uses the best products on the market and delivers things with consistency and excellence. Pick up and delivery, next day services, great service! Joseph and his team do a great job. read more

I've been trying a few local cleaners for dress shirts to compare price and performance. Prestige Cleaner does solid work, and they often offer discounts through Vons receipts or ValuPak, which helps. Even with the discounts, the pricing still feels a bit on the high side. The staff is friendly and helpful, and service is consistently good. The space is a typical large dry cleaner, and parking can sometimes be found in the back when delivery vans aren't there. Overall: reliable quality, great service, but pricing may be a consideration if you're comparing options. read more

Prestige Cleaners ruined my husband's suit and refused to take responsibility. Two weeks ago, my husband dropped off his linen suit for standard dry cleaning. The suit was in pristine condition and had only been worn once for a few hours at a wedding. When he dropped it off, no stains or damage were noted, and the receipt we received simply listed a regular dry cleaning service with no mention of any existing issues. A few days later, Prestige Cleaners called to say they had found "ink stains" on the front and shoulder of the jacket and were having difficulty removing them. We were shocked because there were absolutely no stains on the suit when it was dropped off. If there had been, they should have been documented at the time of intake, but they were not. My husband is incredibly meticulous with his clothing -- if there had been any damage at all, it would have been immediately noted by him and presented to the cleaners for rectification. My husband returned to the store to see what they were referring to and explained that the stains were not present when he left the suit with them. Despite this, the staff insisted the stains had been there all along. When he picked up the suit today, the stains were still there. The suit is now ruined and no longer wearable. To make matters worse, the employee at the counter produced a receipt claiming that "ink stains" had been documented at drop-off. However, the receipt we have says no such thing. It only lists a standard dry cleaning service and contains no notation of stains or damage. Instead of acknowledging what happened, Prestige Cleaners denied responsibility, charged us for the cleaning, and returned a ruined suit. We trusted them with a nearly new suit, and they returned it in worse condition while refusing to take any accountability. My husband now needs to spend hundreds more to purchase another suit for upcoming weddings and events. Unfortunately, we will not be returning. We'll also be advising our family and friends who currently use Prestige Cleaners for monthly suit cleanings to take their business elsewhere. Based on our experience, we cannot recommend trusting them with valuable clothing. read more

I've been bringing my bosses Clothes to prestige for many years. They always do a great job. The Tailoring is always on point. Friendly staff great place. read more

Like most reviewers, I have tried numerous cleaners over the past 30 years. In Santa Monica, finding Prestige Cleaners was a gift to our lives. We do all of it. Laundry, and dry cleaning. This is the first time I can say they do a better job then us!. Such integrity! Excellent laundry and always a great job on our dry cleaning for a very fair price per garment. First day I walked in and asked for laundry service options, the manager picked a laundry bag off the shelf and took an in breath, I loved that intuitive gesture. (Because of my previous awful Santa Monica cleaners, that made clothes have a horrible oder.) Almost 2 years later, my laundry smells fresh every single time, no items get lost. Alex is amazing who helps me every time I go in to get things exactly as I want. Each time is treated like the first time, instead of just processing me through. Thank you Alex, and the team. I can finally relax and enjoy our clothes coming back like a gift time after time! read more

I have been a happy customer of Prestige Cleaners for more than 20 years. They went out of their way last week to salvage my husband's very old, but much loved sweater. It needed all the button holes strengthened, little holes closed, a good cleaning. It looks so much better! And the staff is awesome. Thank you, Prestige! Gloria read more

I brought in my grandmother's wedding dress that has been balled up in a next since the 1940s and there was heavy discoloration. Joseph and his team worked a miracle and the dress turned out far better than I could have hoped! I would highly recommend them for any and all specialty and regular cleanings. I also brought in my treasured Louis Vuitton bag that had a large stain on the suede interior and I was shocked at how clean it came back (not to mention the clean on the leather worn was top notch. A wonderful value, impeccable cleaning, and very personal and professional service. read more

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Mr Jose has such expert skills in alteration. Thank you greatly for the awesome job you did on alteration of my slacks. Awesome read more

Prestige is the BEST cleaners in Santa Monica hands down. I've been to almost every one, Flair/Tide cleaners is probably the worst. Prestige got out stains that no one could, service is polite and management is honest and willing to work with you on issues. Their tailoring and repair is good and consistent. Thank you for your amazing work and service. read more

I bring in my $300 Japanese denim jeans to get hemmed. They measure well but when I pick them up they are too short. I try to wear them a bit but they just look silly. I finally go by and the staff agree they are too short. The owner calls and asks me to come by. I go by and he agrees they are too short and offers to lengthen them. I go to pick up the jeans and they are now the right length. The staff tries to charge me $26. When I say it was supposed to be covered by them the tailor says I am lying and that I got them originally hemmed somewhere else inferring I am pulling a scam to save $26. I ask the counter guy to look up my account. He finds the hemmed jeans on there. The tailor still insists that I'm lying. He and the staff tell me I'm being insulting because I'm not going along with it. As if accusing a customer of pulling a scam is totally OK. I leave with the jeans and the six dirty shirts I would've gotten laundered. It's too bad because I live a block away and the laundry service has always been fine. Unbelievable to be accused of pulling a scam by a laundry place that messed up my expensive clothing. So stupid. Those guys are idiots and not nice people. read more

I have been coming here for years now. No cleaners I have tried are as capable, professional, and have the best results as here! I recently had to take in my favorite reversible vegan leather and sherling jacket. The dye from the black vegan material had leaked through to the fuzzy part. I took it in to see what they could do and WOW! They were able to do a specialized type of cleaning and now it looks brand new!!! I LOVE THEM! Won't ever go anywhere else! read more

First time using the dry cleaners. Went in and there were no prices anywhere. I asked for a men's suit and 4 shirts to be dry cleaned and that I needed them back for Mon. I needed them done so I didn't look at the receipt till after I left but $81 is really steep for that. $12.75 a shirt. At prices like that you really should discuss it with the customer upfront so that they can make an informed decision. I won't be back to this cleaners once I pick up my items. read more

Prestige Cleaners - Receipt of cost of dry cleaning - Shoe Repair Near Me - Santa Monica, California

Excellent dry cleaners. Other cleaners have lost items or ruined them. Never here!! But the best is their seamstress. Her repairs are done with such care and excellence. Brought my husband's postal jackets for mending and they turned out as if they were new. Hope they never leave their location. read more

Great service! Friendly employees! 100% recommended! Thank you Prestige cleaners for always taking care of my delicate work outfits!

It was 30% with a coupon from Valpak, but that meant it still cost $38 to clean a suit. They charged per piece even though it was a suit. THERE WERE STILL SPOTS ON THE TIE. Won't be back. Oh, and parking is metered and hard to find. read more

Prestige Cleaners - Cost for a men's suit. - Shoe Repair Near Me - Santa Monica, California

I have been coming to Prestige Cleaners for over 10 years and on so many levels they are great and I recommend them. Joseph has created a very inviting and high quality atmosphere. The clothes are always well cared for and the people who work there have an investment in their work. Also, they have always been very attentive to special requests. I have had a number of alterations done by their seamstress and whether it is changing buttons or shortening a hem, the work is very professional. All of the people who work there are very knowledgable and look for solutions to make the experience positive. Patricia H. read more

Great cleaners! This is who I trust all of my clothes with! Seriously, they blow Flairs out the water. Prestige is so much better and the care and the quality the employees give is really nice! Clothes always look really good! read more

Fast and friendly service. I have been here a dozen times after searching for a reliable dry cleaner. I have not been disappointed.

They did a great job tailoring a jacket of mine. Fair price and they did it super quick. Would definitely recommend

I hate to write this review but I unfortunately had a pair of expensive brand new Madewell jeans that were $140 ruined when I got them hemmed here. I had brought in a new pair of jeans, tags on to get them hemmed. The tailor helped measure the area to be hemmed. When I came to pick them up and tried them on at home, they were bunching up at the bottom as they had not been hemmed the right amount, still too long and one pant leg was actually longer than the other. I hesitantly brought the pants to have the hem redone correctly. The tailor did seem a bit annoyed as though I was a difficult customer though I was being nice, the work just wasn't done well. She re-measured and did the work, free of charging me another time and this time upon pick up and trying on at home the jeans were too short and actually believe it or not - one pant leg still done longer than the other. I just cannot wear these jeans, they are ruined and I am out the amount I bought them for. read more

Prestige Cleaners - One pant leg longer than the other and hemmed too short - Shoe Repair Near Me - Santa Monica, California

They did such good work on removing several large candle wax drippings on a thick table runner. I was doubtful it could be fixed, but they did it. I am very happy with the results. I also had some pants shortened, and was also pleased. They are a couple of parking spaces in the back. A photo of this is on their Yelp face page; the business is really more attractive from the Wilshire entrance. I will let them know they need a photo that shows off the modernized and pleasant interior. Very nice people also. read more

Joseph and his team are INCREDIBLE. The staff is wonderful, and professional and actually showed me how to get a discount on my items. I was so happy with their service I made a stop at Whole Foods to bring them chocolate chip cookies. I highly recommend read more

I have been so impressed by how professional this location is and the way they treat every single clinet. Highly recommend!

Great quality and customer service! They do free pick ups and drop offs which has saved me lots of time and money!

To respond to Joseph--I appreciate you taking the time to address the issue. I had used Prestige Cleaners for several years with no incident. Everyone is kind, and service is prompt. However, all my clothes began to come back with either a horrible chemical smell or smelling like someone else's cologne or BO. I wonder if you all began to cut corners in your cleaning process. If dry cleaned clothes are not allowed sufficient time to dry, excess solvent residue will remain and leave a strong odor. Alternatively, if clothes are rewashed in dirty solvent, they will pick up substances from other customers' clothing. I assume you all have taken on too much, and you have compromised quality at customers' expense. I go to another cleaner now and am much happier with no incidents. read more

The tailor, Jose, does an amazing job to make my clothes fit fantastically! I've brought two pairs of pants and a business shirt here and each time, he's done an incredible job. One time, the pants were still too long and he re-hemmed it no cost with no complaint. He solely wanted me to be happy. The customer service is quite nice and clothes are always ready on time. They also did a great job dry cleaning my business suit as well (eco-friendly too!). Being a typical business in Santa Monica, it is on the pricier side (hemmed pants ~$18-$26, taking in sides of shirt ~$30), but you absolutely get high quality and customer satisfaction is their strong point. So if you're bringing your more expensive clothes here, rest assured you'll be taken care of well. Until the next time! read more

Best dry cleaning in town! Needed quick alterations- Nelson and Nere were amazing and accommodating and got it done. Highly highly recommend!!!! read more

I received a black Burberry trench coat back from dry cleaning with two visible white stains on one side of the front collar. It looks like sunscreen. There was no note explaining they were unable to remove it, so I assume it was missed. The coat also seemed faded as though the proper cleaning method was not used, but perhaps this was not the case, I can't be sure. My other clothes always have turned out very well. read more

I feel just terrible. Last year, I wrote a scathing review meant for PERFECT CLEANERS on Pico (near Beverly Glen) not "PRESTIGE". I have had nothing but a wonderful experience using PRESTIGE. They do excellent work time and again, including their alterations, and the employees are very nice and helpful. It's the best cleaners I've found.... and I have tried at least a half dozen different dry cleaners. I used PERFECT CLEANERS during pandemic out of necessity and it was a nightmare. Literally DESTROYED clothes over simple cleaning. Made me appreciate PRESTIGE all the more. Sincere apologies to PRESTIGE for the mixup. read more

I've been going to Prestige Cleaners for at least 10 years... I wouldn't go anywhere else. Their drying cleaning service is impeccable and their tailoring services, the best. Best of all, the owner Joseph and all of his staff are so nice and always go above and beyond. I've trusted them with some very delicate pieces and am always thrilled with the results. Recommend them to everyone on the West side! read more

Prestige Cleaners takes care of their customers as well as their clothes. Their services - whether dry cleaning or tailoring - are of the highest quality. They've successfully removed even my most stubborn stains and always in a timely manner. The owner Joseph is absolutely lovely and makes each visit a pleasant experience. I trust them completely and highly recommend them to all of my friends. read more

WOW WOW WOW - I just picked up my white linen restoration hardware slipcovers and all I can say is WOW. BRAND NEW. PERFECTION!!!! 10/10!!

First time here and I brought my quilted blanket specifically because they have a banner over their shop stating 40% off dry cleaning on blankets. When I picked up the employee said that was only for healthcare workers. I wasn't in the mood to argue so he said I'll do you a favor and give you 20% off. So I just noticed while driving by that the banner doesn't specify who the discount is for. Not cool. read more

Great customer service and super reliable place. Did an amazing job with my suit jacket. I will definitely be coming back!

Most expensive prices in town. Showed them their coupons. He looked at the coupon in a way as to why I have a coupon and didn't even take it off the charge. Don't bother bringing in their coupons and paying premium for a simple dry cleaning. ‍ read more

This review is mainly for the tailor. Though the guy at the register should have tried to make it right. He did a decent job on the shortening some jeans and taking in the waist- though the price was higher than nearby competitors. Nothing awful until I looked at my label on the interior of the pant. not crooked, but wavy- actually wavy. His response. oh it is harder there... plus nobody will see it. uh no. $400 dollar jeans that I spent another $40 on to get the perfect fit. The label better be straight. He tried to make me feel bad for wanting a straight label. This man takes zero pride in his work. When I told him that he says "you didn't pay that much. " I paid every dollar of what they asked. Should have asked for more money then, guy. Doing a shit job and asking for less money is a loser's model for business. And I frankly can't support slackers when down the street there are 50 other people prepared to do a better job with pride and effort. read more

I have been going here for 3 years. Very happy. Everyone is nice & professional. Prices are fair, they have mailer coupons so that helps. Gentleman in alterations is awesome, very skilled. And dry cleaning is great, I seem to attract stains so when I drop off my items I just show them the stain and they do a great job at getting my clothes clean! read more

Excellent service, always high quality. I've been going to Prestige Cleaners for the last ten years and I've never been disappointed. Anytime I've had a stain on a dress shirt, they've always perfectly taken out the stain. 10/10 would recommend. read more

One of the worst dry cleaners I've ever been to. Really disgruntled team of employees who are clearly unhappy. Bad service all around, and the stains haven't come out of my clothes. Gave them one chance too many. Don't recommend. read more

This is a long overdue review for Prestige Cleaners. We have been taking our dry cleaning there for many years, and Joseph and his team have done an amazing job! Always great service in a timely manner, reasonably priced and they go above and beyond to be helpful. Parking is so easy, and everyone is so friendly. We will continue to get our dry cleaning done at Prestige and have the satisfaction of knowing that our clothes will be clean, and well cared for, no matter the fabric. read more