Great quality of service both alterations as well as dry cleaning We are very happy with alterations read more

Brought in a couple Filipino dresses with some cake stain, and not only did they do good on cleaning it up, most importantly they got it finished with in 24 hours, and I dropped it off on a Sunday even! read more

Best dry cleaning service I've ever used! They never disappoint and my clothes always come out looking brand new. Customer service is top-notch! Have used them various times for last minute alterations and cleaning services -they have always come through! read more

I've been coming to this family-owned dry cleaner for over 30 years, and I can honestly say they are the very best in Los Angeles. They're so good that I now live in Santa Monica but I still make the commute here. The quality of their work is consistently excellent--whether it's everyday shirts, delicate fabrics, or special garments, everything always comes back spotless, perfectly pressed, and handled with care. The value is great. The service second to none. Over the years, they've saved me more than once with last-minute requests, always going above and beyond to help. What really sets them apart, is the warmth and professionalism of the owners. They know you by name, greet you with a smile, and take genuine pride in their craft. They even give you some great recs if you travel to Mexico lol. It's that personal touch and reliability that's kept me coming back decade after decade. I really do love this place. read more

I had an amazing experience with this cleaning service! They were incredibly professional, responsive, and accommodating. I reached out at the last minute, and they went above and beyond to fit me into their schedule without any hassle. Not only did they accommodate my urgent request, but they also had everything ready even earlier than I needed it. The quality of their work was outstanding--everything was spotless and done with great attention to detail. It's such a relief to find a company that delivers both excellent customer service and top-notch results. I highly recommend them and will definitely be using their services again! read more

I purchased a beautiful brown leather jacket from a thrift shop, but it had a strong odor. I brought it here for cleaning, and they provided a fair quote to eliminate the smell and restore the jacket's appearance and condition. The services I requested included cleaning and later some repairs to the sleeve. They did an excellent job, and I sincerely appreciate the high-quality work and outstanding service!! read more

Amazing for dry cleaning, alterations and everything. Amazing staff! I highly recommend you!

I've been a customer for a couple of years service is great, they are always on time with my cleaning, and they are great at stain removal, customer service is amazing I definitely recommend them read more

Wonderful family owned business! I've been coming here for more than 6 years and they never disappoint. I trust them with everything! From tailoring any dress, pant, suit - you name it, they have practically made me custom dresses sometimes :) They go above and beyond to ensure I will love the alterations and they can remove any stain - they are all so talented! Hats, clothes, shoes - they can make it look like new, and for great prices! They are so warm and welcoming. This is a true gem in LA, I will always come back here! read more

Been coming here for over 5 years and every experience has been lovely! Love them so much!

I have been using Occidental Cleaners for four years now and I continue to come back to this store even after moving to BURBANK!! Every time I walk in, they call me by name and ask me how I'm doing. That never happens anymore. They are also very reasonably priced and always do a great job with my clothes. I highly recommend. read more

I've known Occidental Cleaners a family business for over 10 years, and I'm glad to say that it's the best cleaners I have ever used. Their staff is very friendly and respectful. Also, they will go far beyond for any request that you have. They treat your garments with love and care. I recommend this cleaner 100% read more

Occidental Cleaners - Dry Cleaning Near Me - Los Angeles, California

Thank you so much for the amazing job you did on our runners for our event they looks amazing !

Great customer service And outstanding quality work. They truly take care of your garms and would highly recomend it. They take great value in their craft! read more

I've been coming here for the past 3 years for everything I need help withwhen It comes to my clothing. Accidental cleaners is always greeted me at the front desk with smiles, very polite and I seldom have had to wait more than a couple minutes. I bring everything from my suits, to even every day clothing and they have it back to me within a matter of 2 to 3 days looking beautiful. I've also bought my alterations, shirts and pants, and they've even been able to repair favorite shirt of mine, that's about 15 years old and the long sleeve began to wear out. They were able to find material from somewhere else and actually repair the sleeve. I do not go anywhere else and I highly recommend. read more

Okay so I am excited to write this review. For me personally when it comes to service & businesses I am very proud to spend my money with black & brown businesses especially! This cleaners is latino owned & I am so proud of that but not only that The service is amazing! It's like the 5 star cleaning service!!! They even text you to come get your clothes but not annoying! I find it very helpful with me working & busy schedules sometimes I forget but they will text you once or twice to remind you! I love the service & very happy with my clothes being cleaned by occidental cleaners! I have also had zippers fixed and torn clothing stitches back up & the pieces look like brand new again :) I highly recommend this cleaning service! read more

You won't get taken to the cleaners here - Professional, Excellent, quality, timely dry cleaning at Occidental Cleaners. Maggie, Cruz, Jeremias and Jael are the wonderful family members that make outstanding Occidental Cleaners - standout from the rest and makes Occidental cleaners the best! Of course you know me and my appreciation of clean... Occidental Cleaners is always clean which is a definite plus. In a bustling busy cleaners with clothes and orders coming in out. If they are able to keep the front in order and clean - you know their dedication to the quality of your garments are top notch. This busy family ran cleaners has been servicing the Los Angeles area for 13 years the 2025 will be there 14th year in business. When you bring in your garment, they are detailed oriented and focused about issues you may have with your garment you would like fixed, cleaned and or repaired. They offer industry expert advice to resolve your issue. They are honest and upfront in their approach in letting you know about their ability to repair / clean or not to be able to clean / repair an item, and if it would be of benefit for you to have the work done. They are always upfront about the cost and I love the automated texts to let you know when your item is ready for pick up. They are terrific and thorough and expeditious with their alterations too! Quality cleaning, dry cleaning always ready as promised! Quality long lasting repairs. If you want quality, family warmth go to occidental Cleaners. Thank you for the excellent and dependable cleaning! Wishing Occidental Cleaners and booming and terrific upcoming 14 years! read more

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This place always gets it right with my clothes, from removing stains to alterations, and they are some of the most friendly staff always making sure they do all they can. highly recommend. read more

Best dry cleaners in LA! And only one I've used for over 2 years. Exceptionally quick turn around. Quality work each time; dry clean, hem, stain removal - all amazing!They dry clean hats which I never knew was a thing - they come out looking new! Staff is alway friendly and welcoming. My favorite part, they deliver! Don't waste time or money going anywhere else. read more

The price is much higher than other places. It really doesn't need to be that expensive--why are they charging so much? They charge **\$7 more** for dry cleaning a single pair of slacks compared to other places. 가격이 다른 곳보다 더 많이 받습니다 read more

They are fast, reliable, great service, and have the best turn around time for urgent last minute request!

I LOVE this place SO much !!!!! I came in with a dress that I thought was ruined and they totally cleaned it up 100 percent for me. This is my new dry cleaners and i'm so happy I finally found a place I can trust :) read more

I am 100% over this Dry cleaners. I only came here because it's nearby. However whenever I deal with the older gentlemen here, I feel incredibly frustrated. He up charges sooooo much. I asked to have my backpack repaired, it was simple, 3 inch rip in the seam. He was trying to charge $25, then to clean it $45. Ridiculous. The repair wouldn't have even taken 5 minutes to complete. Please stop giving these people your business, this is cruel and bad business. I took my backpack to Marlo cleaners in ktown and total was $20 (15 for repair, 5 for spot cleaning). read more

Always have our clothing ready on time and clean/ crisp. Shoe and rug service always come back to us looking like new. I have brought serval garments to be adjusted, and come out great. They give back our items usually a day before ETA, otherwise will txt when garments are ready. I have been coming here for 3 years and they take me in right away always pleasant each time. I recommend them, they won't let you down. read more

I try to clean my Farragamo sneakers on Jun 22, and they said it will be done 10days... so I thought I can wear on July 4th.... I had a plan for vacation... anyway I went to cleaner on July 3rd and my shoes not ready and need more a week.... And finally they sent text my shoes ready... Today I went there and I complained for takes too long and her attitude was super rude and simply say " here you are and be happy' that's all she told me... I NEVER GOING BACK TO THIS CLEANNER AS A CUSTOMER !!!! read more

My usual guy that handles my dry cleaners needed to settled some family affairs and so he shared with me that he was going to be out for a while. Naturally, I began looking at highly rated cleaners that was along my commute. Occidental Cleaners came in with glowing reviews and while there are other cleaners I could have went to, this was most convenient at the time. Initially the service was fine, but that deteriorated later down the line. She had difficulty spelling my name and taking down my number, and mind you I was patient and understanding, while at the same time trying to break it down as slowly as possible. I had about 5 shirts, a hoodie, a jean jacket, and a small repair that needed to be made on a cotton shirt. That total was around $95.00. I was just floored, anywhere else this would have been no more than $60-$70 (if that), but this just seemed unnecessarily high. I'm not one to fuss over prices, I was there the clothes needed to get cleaned, so I paid it. I come back a few days later, and the lady at the counter can't find my items. She's now talking to me in this manner that's like disbelief that I dropped my clothes there at all. This was on me, I misplaced my receipt and thought that they would be able to draw up my order via my name and number. I go through and ransack my car to find the receipt and bring it to her, just to find out that she misspelled my name and wrote down the wrong number. But wait it gets even funnier. Once she gathers my clothes, she tells me that she charged me the wrong amount on one of my clothes by like $5.00, and that she needs me to pay for that. Of course I'm also hit with a .50 cent charge because I'm using my card. For this flagrant lack of detail and negligence, especially if I'm paying now $100.00 for work that wasn't even beyond the common standard of dry-cleaning, I had to give this establishment this rating. If I find the receipt, I'll make sure to update it with the name of the lady that was up front. Overall, I would avoid, overcharging in this market is just bad business. The reason this has any stars at all is for the workers who actually did clean and repair my clothes, but the service makes this place untenable to go to. read more

Wonderful staff and quality service. Those are the things that come to mind when I think of Occidental Cleaners. I enjoy dropping off and pick up because I can see that they care about their clients as much as they care for the garments. read more

Yes. One of the best places in Los Angeles. Great services and the team is always attentive to detail.

Such a friendly staff that does a great job with dry cleaning and tailoring. I've been going to them for at least five years. I love grabbing a Starbucks next door and picking up my drycleaning. Easy parking options and good hours. They will text you when your clothes are ready for pick up. read more

Occidental Cleaners is top notch. Great service and always on time. I appreciate their Outstanding Customer Service !!

What a great local business. One of the best cleaners I have done business with over at least the last 15 years. Everyone who works here is friendly and efficient. I've had everything from shirts to suits cleaned here, and also have had alterations done. Even when I drop off a challenging item (such as a shirt that is stained), everything has come out perfect. Cannot recommend enough! read more

Jermaine did not attempt to understand my concerns or do anything about them. The price that he quoted was far above others.

Please don't go this place , once they see I brought designer items they overcharge me $220 for only 3 items , I can't wear my $5k worth coat because they turned from white color to yellow, my tote bag was discolored.And my Dior shoes wasn't even cleaned good. I trusted this place but they had no manners , when I called for manager she yelled at me , I really regret I didn't call cops , this place should be closed for not doing they're job . They don't know how to talk to customers. Please be careful read more

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Awesome service! Staff is always friendly and efficient. Major plus for me is they are open on Sunday and late on Fridays (very convenient)!Thanks! read more

Exceptional tailoring and customer service! Blanking on her name, but the sweet lady who does most of the customer service is such a gem.

I've lived in Marina del Rey, DTLA, Venice and Culver City over the years and by far the best service I've ever experienced is at Occidental Cleaners. For example, they never hang your merino wool jumper a wire hanger where the shoulder seams can stretch. They add little bits of crinkly paper as if you're opening up a brand new sweater. Your dress shirts never get stretched out, always treated with care. And often times, they always greet you with a warm hello. Keep up the good work! read more

Two $500 Burberry button-up shirts were damaged at Occidental Cleaners. I hope those that read this review don't simply dismiss it thinking it's just another Karen who had a rare but unfortunate experience at Occidental Cleaners. I did not want to write this review, and I hesitated for a few days, but the purpose of Yelp is to be as honest as possible and to help other Yelpers have an appropriate assessment of businesses. Of the 120+ Yelp reviews I've written, only five are one-star. I've been coming to Occidental Cleaners for over three years. Even though I don't live in this area, I still drive out of my way to go here because I treasure the thought of supporting local, family-owned businesses and, of course, because I've gotten to know some of these family members over the years. However, I recently bought two $500 Burberry button-up shirts for a dry-cleaning service. I've had these dry-cleaned before in New York City, New Haven, and South Korea and never had a damage problem. However, when I brought them here, and upon checking post-cleaning, I noticed 19 out of the 22 buttons (11 buttons on each shirt) were damaged. Some were severely chipped (half of it fell off), and some were just mildly chipped. I later found out it was because they did not put tinfoil on the buttons to prevent them from being damaged in the machine with the chemical solvent. It's unfortunate because these are expensive dress shirts, but I'm not going to complain and cause a scene demanding a replacement. After all, that would cost them $1000. I told them since the white shirt (I only have the blue shirt pictured since the white shirt is currently at a professional designer repair shop) is white, and you can't tell the buttons are chipped from far, I'll forget this ever happened and move on, but if you can, please fix the blue shirt. Well, they tried. They replaced four of the eight broken buttons on the blue shirt (they claimed they didn't have more buttons), but again, I didn't budge to ask for more since I thought these were good people and it was an honest mistake. A few weeks later, those buttons started to become very loose and come off. I went back for another dry clean, and this time, they wanted to charge me twice the price for the dry clean and had the audacity to ask for more money if I wanted the buttons replaced. I got, understandably, upset, and the younger lady there started to accuse me of damaging these myself (why would I do that to $500 dress shirts?) and that they couldn't help me. The photo attached is how I received it at the dry cleaners last week. Four buttons were missing, and if I wanted them replaced, I had to pay "more money" and wait "up to weeks" for them to find the buttons in Downtown LA. If you look at the top two buttons in the picture, the one on the bottom is black and just a generic button without any engraving, unlike the one on top (the original). Without even asking, they've removed the blue buttons and put on black, constantly telling me that it looks good this way (imagine walking into a restaurant and half of your buttons are black with no engraving, and the other half are blue, half-chipped, and says "Burberry" on it). I will leave an updated review if anything changes. As of now, I took home the white shirt and kindly asked them to "find" the replacement buttons if they could. They kept telling me it would be "nearly impossible," but who knows. Another note: Many others have had similar experiences with damages. I don't want to accuse this business of ill-intent, but I did hear that they remove some of their negative reviews. Yikes. read more

Occidental Cleaners - Occidental Cleaners damaged two $500 Burberry button-up shirts and refused to provide appropriate repair. - Dry Cleaning Near Me - Los Angeles, California

They have done an amazing job every time I bring in an item for dry cleaning. But most recently they did my daughter's letterman jacket. She's in cheer so the jacket has a lot of gemstones and patches. I think that's why other dry cleaners won't do the dry cleaning on these jackets. But occidental did a great job. I brought in 2 teammates jackets as well and both have been very satisfied as well. read more

This is the most absolutely horrible sewing job I've ever seen. I took a jersey to get letters sewed on and it came back destroyed. I would never use them again. Stay away from. I added photos to see for yourself the work they do. read more

Occidental Cleaners - Dry Cleaning Near Me - Los Angeles, California

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Ive been coming here for a few years, and always had a decent experience and often recommend their business. I decided to have them help me repair all the jeans and pants that were ripped this time. Big mistake. When I dropped them off in person, I said all of them needs to be repaired. No cleaning is needed, just repairs. I made sure to tell the guy again and again that only repairs are needed, and we pulled each and every pair of pants out and went through each and every parts that needed to be repaired. I got a receipt and did read everything and counted the pieces to make sure all is covered. Then I received them back. More than half of the pieces were not repaired. Nada. Called, and the lady said it was my mistake for not reviewing the invoice they sent that specifically said dry cleaning were done and some pants were not marked as needing repairs. Wait what?? No, my "invoice" aka the initially receipt did not say "dry cleaning" on it. And I guess she said it's my fault for not knowing what the pricing meant on the receipt ("invoice") even after I already went there four times?!!! All my previous experiences were for clean and fold, not repairs. So if I got a receipt that doesn't say the additionally pricing were for cleaning, like it didn't specifically mark as "cleaning", how would I know it meant it's a cleaning fee and not a piece rate for repair?! I would not have asked them to clean my antique silk pants because they are old and already kind of damaged, and I told the guy who received my order, again, that only repair is needed. And guess what, they cleaned it. She said the chemical they used could cause further damage and they're just following what the invoice said. But I specifically said only repair was needed! Shouldnt they know to let the customer know if that could happen ahead of time?! (Granted I didnt even ask for it to be cleaned in the first place.) Now my over 100yrs old antique pants has new holes that now they said it's unrepairable. These all in some way could have been fine as now I learned that even when the receipt is not clear, the additionally pricing are not piece rate, they are actually cleaning rate (they should have labeled it more clearly). But what really really disappointed me is the fact that they did not apologize for the confusion, and refuse to work with me on correcting the issue that they clearly marked incorrectly in their system. Told me I should know better when the fact is that it was never clear to me what the not labeled pricing meant. I just thought they were part of the repair cost. Then told me that I need to bring them back in and pay the additional repair fees and wont refund me the cleaning that I never asked for. She kept arguing with me and said I should know better and the invoice clearly labeled the dry cleaning was needed. But none of the texts showed "dry cleaning" on my end. Those words were not in any form of invoicing I received. They also never called me to let me know that my order was ready as the guy said they would, and I need to give them a payment option since I did not leave a payment on file. I had to call myself to check in to find out as I thought it was on file. This last part is minor, but kinda adds to the already bad experience. Im not rich. I waited for a while before I had enough money to bring these to them. Trusted them enough to not care much about how much they'll be charging me (guess it's "my fault" for not asking what the not clearly labeled pricing were for). $160.50 later, got back 3 jeans not repaired when there's clearly holes in the crotch, 1 green pants also with crotch hole not patched up, a damaged antique pants, and additional cleaning done when cleaning was specified as not needed. Overall, I feel very much gaslighted about the whole situation and sadly would not ever go back again. I loved them, but this is just ridiculous with how badly they communicated (communication is what really caused the issue). The service attitude was very disappointing. If the customer is wrong, sure, you can correct them as I think it's fair, but dont correct them when it's obviously their fault for writing down the wrong things for the order, and not label pricing as clear as they should have on the "invoice", as she kept stressing I should have known better. I would say, give them a chance if you want. My passed experiences with them were all very great but they were simple tasks. They were friendly and sweet enough. But for more complicated tasks, be very mindful and have everything spelled out enough. Ask to triple, quadruple check the invoice showing on their computer screen, NOT on the physical "invoice"(receipt) or the text "invoice" you get (the physical and text "invoices"/receipt were identical). Even when you think you already expressed what you needed to be done, it could be a messy and honestly really really disappointing ending. read more