I'm very disappointed with my experience. I brought in a wool coat and a wool sweater for dry cleaning and was charged $50 for two items. When I got home and removed them from the bag, there was still visible cat hair on both pieces. There wasn't much hair to begin with, but at this price point I expected the items to be returned clean and presentable. Instead, I had to use a lint roller myself to finish the job. Because of this experience, I will not be returning. I had planned to bring in over 50 pairs of pants for alterations, but I will be taking my business elsewhere. Additionally, my receipt shows a total of $43, yet my debit card was charged $45. I would like clarification on this discrepancy. read more

Bee going here for years. It's the best price and value in all of West Hollywood and Hollywood by far. Highly recommend.

I didn't have a good experience !!!!!! a lot of miscommunication between the staff which affected the work and the customers. they don't account for the shoe when measuring and make the pants way to short so not worth the price . read more

Stay Away!!! My husband brought in many high end designer pieces because it was close. They came back more dirty and more wrinkled then I have ever seen them!!! Silk tank tops, skirts, wrinkled and dirty. Jacket ruined. Rabbit fur jacket sticks. Everything stinks like cheap perfume. They actually damaged buttons, and made holes in a jacket. how do you do that put it through a car wash??? IMG_1095.jpeg IMG_1099.jpegIMG_1096.jpeg IMG_1098.jpeg IMG_1099.jpeg IMG_1101.jpeg read more

SCAMMERS - never go here never experienced such harassment and unprofessional service, doesn't even clean items and charges for them. read more

I've been a customer for more than 12 years. They have been reliable and cost effective for every type of clothing from my tuxedos to keeping my chinos looking sharp. read more

Terrible and greedy. The lady with short blond hair is unreasonable with pricing. $3/hole in a belt. Found a place near by who are adequate. Do not go here you will be overcharged. read more

Best Kept Secret. This little tucked away no frills cleaner is a miracle worker! I took a shirt that was stained 10 years ago and they were able to remove the stains. I recently did it again with a shirt that was stained from a tie that bled all over. They again remove the stains and the shirt looks like gnu. As for alterations I had a very thin shirt short combo and they altered both to perfection. And they are masters of the game! Well worth the five stars and the yelp review. read more

Karina's Cleaners - Perfectly dry cleaned shirt! - Shoe Repair Near Me - West Hollywood, California

This Dry Cleaner clothed a naked person There was a person naked from the waist down, scared and obviously in distress. I went into the cleaners and asked if they had any clothes. So thoughtful, she asked what size the person was (so it would fit well) and GAVE me clothes to give to her. Please, use this cleaners and let them know you heard of their kindness. Even just stop by and tell them. So happy there are people like this in our neighborhood! read more

I took several black beloved blazers to this place as my regular cleaners had closed. Blazers with big shoulder pads. They were returned DIRTY on a single wire hanger. One had a little foundation on the lapel. Still there. Bad shoddy work. read more

Bummer. I Used to love this place. Correct me if I'm wrong, but isn't the whole point of taking clothes to the dry cleaner to get stains out and clean items? I was charged 3x the price on my last trip. I inquired as to why and I was told "there was a stain". Again, that's why I brought my items in. To have stains removed and to be cleaned. I was told "prices have gone up". That's fine. Raise the price. If you want to charge $11 to dryclean a shirt, fine. Just don't charge me $25 bc there were 2x stains on there. Going elsewhere from now on. A real shame. read more

Fantastic service. Been going to years. Hope this shop never closes down. Thank you for amazing service. From my winter coats. To pressing my dress shirts for a new work week. This place never disappoints. read more

I found this cleaners because I originally needed to get my shoes repaired. They did such a great job that I started to bring my dry cleaning there as well. They are friendly and the quality of cleaning is satisfying. I also get my items back in a timely manner. It's in a convenient location but parking isn't always easy because it's a small parking lot. I wear heels and walk a lot so my shoes can get pretty beat up. They restored them to almost new. I've been going here for almost a year and they've never let me down. read more

Brought in some boots to have altered and tightened up. They did the job, although it took a month. Fast forward to today, when I took in a jacket that's one size to large. Just needed the sleeves shortened an inch, and the waist taken in an inch. $80. Are you fucking kidding me. The jacket itself was only $10. I'm not paying $80 to have it taken in an inch. This place is absurd. BTW, I ended up getting the job done with no hassle for $45 a mile away. read more

I'd tell you Karina's Cleaners is the typical Russian neighborhood dry cleaning shoppe, but then again, there's no hidden gambling hall in back, replete with roulette table and slot machines, or fake IDs available for $60 and thickly-accented "if you tell anyone about this, boy, you're dead..." So in that sense, Karina's is in a league of its own. Anystereotype, What it does have is decent, average-speed service, and a small glass-enclosed display case offering pocket knives, a few pairs of one-off designer jeans, genuine-looking bottles of cologne, religious charms, and lighters -- at flea market bazaar prices. You know, just typical things you'd buy at any dry cleaners. There is a tailor on site, but most items you take in to get altered will be sent to a third-party, as will your boots or high heels, if you take them in to get repaired. If you have suede shoes or a leather purse that need to be cleaned, they too will be shipped to an off-site location. In-store cleaning services -- laungry, pressing, spot cleaning, normal dry-cleaning -- are reasonably priced, and your items will come back to you in a timely manner. Shoe repair, suede and leather cleaning, and alterations take considerably longer, and of course cost more (example: expect to pay $40 to have your suede bag cleaned). Don't be surprised if your 'Choos with a chipped heel take nearly two weeks to get back to you. Anyway, for a local dry cleaners, Karina's is more than adequate, but if you've got a major and or expensive item to be cleaned or repaired, I recommend Flair or Fame or Top Hat. Languages spoken at Karina's include English, Russian, and Armenian. Sometimes the proprietors will create a pastiche of sentences when speaking to you, but there's no mistaking, "Ready on Tuesday," and "Get out -- no loitering," and "No, no casino in back here, kid..." Overall, I like Karina, but I don't like-like her. We did make out, though. read more

Karina's Cleaners - Dirrty? Time to come clean. - Shoe Repair Near Me - West Hollywood, California

Had the tailor take in some pants and a hem and they were perfect, will definitely be coming back

I needed to get some sewing done on a fabric backdrop. They got the job done within 2 days and at a good price. I'll definitely be back!

I've been a loyal customer at Karina's for over 10 years. They are professional, very friendly, and do an excellent job. It's a family-owned and run business, and they treat me like a family friend. Great location... On SMB @ Curson in WeHo. Same parking lot as 7-Eleven, next door to Madison Car Wash, and ARCO is across the street. Their rates are VERY competitive. Karina's has tailored simple hems to resizing entire jackets, altering shirts from long sleeve to short sleeve & removing the shirt's tail so it looks better untucked - with perfection. I especially like their traveling service - individually wrapped, ready to pack, then ready to go! I live in Universal City and it's worth the drive... read more

This is one of those places that makes sure the customer is taking care of.... Everything is always as it should be, perfect. Customer service always friendly and prompt. I'm glad I found this place. read more

I go here for all my dry cleaning and alterations! The service is quick and I love walking in the door here because I am treated like family. They remember me and love seeing me! I come in more so for alterations and its so fast and they are able to do anything. They have never turned me down for any alteration I've wanted. I have so many heels that I've broken and they have fixed all of them. I definitely won't go anywhere else. read more

This tiny little cleaners was great. It's a small operation but the lady who worked there was very friendly and I needed my pants hemmed. She called the tailor who pinned the pants and had me on my way in less than 5mins. The pants were ready in two days! Great turnaround! read more

This is hands down the best cleaners in the city. I was shocked at the high price from other cleaners in the area to launder and dry clean clothes when I moved to LA and finally stumbled upon Karina's. Not only did Karina's have comparable prices to my prior cleaners in NJ, but also the prices are by far the most competitive around LA. The quality of the service is fantastic too. They even have a pickup / drop off service, which I absolutely love. If that's not your thing, there is plenty of free parking in the convenient lot right on Santa Monica. If you are looking for a well priced, quality cleaners in or around WeHo, Karina's should be your first stop. read more

I take my laundry here all the time and they do a fantastic job! However, what really makes them special is the extra stuff they can do. I had blood on an expensive fitted sheet and had already washed and dried it. He informed me I may have set the stain but offered to do his best to get it out. They saved the sheet and got the stain out. Amazing! Last week I dropped off a linen pillow case with leather straps attached to it that couldn't be dry cleaned. It had chocolate on it and couldn't be cleaned OR replaced. They spot cleaned it and it looks like new. I recommend Karina's cleaners to everyone. read more

This place was convenient to other places I'd frequent. I'd go there a lot mainly due to comfort and not having to get used to a new cleaners. But then one day they messed up my partner's pants. It was in an unnoticeable spot, but it was still very disappointing. We never told them about it and just dealt with it. Then they messed up a shirt I had never worn yet. It was too long for me so I brought it in to get hemmed. I literally bought the shirt, had never worn it, and brought it to them brand new. When they shortened it, they accidentally created a long snag that wasn't there when I first bought it days ago. Mistakes happen but they denied it. While they served their purpose for us for a while, the fact that they denied it and refused to discuss a resolution let me know that it was time for me to move on. read more

Top notch folks at this local cleaners. They've struggled like all small businesses through this pandemic but are open and smiling. I've been going there for seven years and they always do a wonderful job and treat me well. Use them for all your clothes. You'll be glad you did. read more

Employees don't wear masks and they admit customers without wearing masks! We have 0% icu capacity...how?!

I literally want to SCREAM from excitement right now!! Karinas cleaners has done it again!! I literally brought in TWO different items to Jack ( a pair of jeans with fake blood on it & a sweatshirt with oil stains) and they once again worked their MAGIC and completely made my Clothes look BRAND NEW. I am ECSTATIC about their service and how QUICK and EFFECTIVE they are!! You are Crazy to not go here; would not trust my clothes with anyone else!! So very THRILLED !!! Thank you read more

I'm impressed by their service! I had two very difficult gowns with glitter(!) on it and didn't know how to get them pressed...until I found this spot! The owner is super friendly and not afraid taking on difficult challenges. I got back two super beautifully pressed gowns with still all glitter on it. And all super fast! Thanks so much for your help! I'm definitely your new customer. read more

I brought in a brand new Anthropologie duvet. I have a dog so there was dog hair. I've had it for about three weeks. There were NO rips or tears in it. I went to pick it up and there are two GIANT holes in it. They told me it was my fault and I must not of noticed it. This is completely untrue. I asked them why they didn't inspect it when I came in and they kept repeating about how it had dog hair and they couldn't open it up. Obviously it had hair on it. If it was perfectly clean I wouldn't be bringing it to the dry cleaners. Their solution is to sew up the giant holes. I have had this duvet for three weeks. 370 dollars down the drain. Stay away from this business at all costs. They will ruin your expensive items and blame it on you. read more

Karina's Cleaners - Three week old $370 Anthropolgie duvet they destroyed. - Shoe Repair Near Me - West Hollywood, California

No longer a good place to go. For years I have been going here. I talk to the owners, nice guys, spend a small fortune there monthly, return the coat hangers and have been recommending other people go there. In short I have been a great customer. So why can't this place appreciate that and return good service to me? The last few times their quality has really slipped and when I dared to open my mouth to say anything a terribly rude woman, who must be new has given me a big speech about what they can't do. She basically tells me how hard their job is and how they aren't magicians. Clearly - magicians know how to make the audience like them not loathe them. So the last time I went in and picked up and order I pointed out that I stain on a pair of pants was still there. I didn't seem fair that I should have to pay full price so I asked for a discount, since clearly they did not do the job right. After years of going there and all the money I have spent there it did not seem like I should be charged the full price for a problem they could not solve: Instead the woman behind the counter had the audacity to tell me I should pay them more because they worked harder to remove the stain and used more dry cleaning chemicals. My head almost whipped back off my shoulders as I considered the absurdity of hear statement. Calmly I informed her that her logic is analogous to someone being delivered the wrong pizza and when calling up the pizza place being told that since it was harder to make the customer should pay more money, never mind the fact that it was the incorrect order or that the customer did not want that. In the end I simply informed her I would not be taking my clothes there again. I realize that no one there is going on vacation on the two thousand dollars I spend there a year, but one also does not have to deal with such irrational and obnoxious behavior. Bottom line, if your clothes are not actually dirty take them there. Otherwise you get what you pay for. read more

Just so we are clear which cleaner this is, they are the one next to the 7 Eleven on Santa Monica Blvd right next to the Carwash between Fairfax and La Brea. I decided to give them a try since I happened to have my dress shirts in a bag ready to be cleaned when after tennis I stopped at the 7 eleven and they were right next store. They seemed friendly. On top of that, they had a great deal for $1 laundry. I have learned my lesson. Sometimes the cheap comes out expensive. I dropped off the shirts, we counted together, and there were 22 shirts. They gave me a ticket for 22. Out of that 22, 1 shirt had a stain on the sleeve, so they said they could get that out by using Dry Cleaning. Then as we got to the end of counting, the lady noticed another shirt with white on the underarm portion. She claimed the only way to get that out was dry cleaning. So I said yes. So that makes two shirts that needed dry cleaning. Today when I went to get the shirts, the lady claimed she miscounted 3 weeks ago and that there were only 21....as if she would remember a count from 3 weeks ago. However, what I did remember were two shirts that needed dry cleaning so I asked her how many shirts were dry cleaned. She said one. That confirmed they lost one of my shirts. Her reaction was she couldn't remember discussing two dry cleaned shirts from 3 weeks ago. Now I know in a case like this I could bring them to court and win, but for a used shirt it wasn't worth the hassle. However, as I explained to her, they lost my trust, they lost a new customer, and I would never recommend anyone go here. At least she could have said, sorry, I'm not sure if it was our mistake or not, but let me take off something for the next visit. Nothing like that. Instead, all she kept insisting was that she originally miscounted. The ticket I had says otherwise and I'm positive there were two shirts to be dry cleaned, not one. She needs to go to school for customer service, because her skills are lacking. I would rather pay more than have my shirts lost. read more

Not only did I just pay 255 dollars for my dry cleaning.... I had all my pieces dry cleaned! Not fluff and fold....They fucked up my clothes! They cracked fabrics on multiple onesies I own... Pieces that cost 250 bucks for my outfit and I have only worn like 3 times and it's worn looking now ..... They ruined multiple lace bikini pieces.... Looks like they threw them in the washing machine or laid Velcro directly on top of them!! My favorite bikini top shrunk and won't fit my E cup tits anymore! And my favorite free people romper is faded! Oh it was also like a 4 day turn around.... I'm sorry but this place sucks and you shouldn't waste your money going here! They literally ruined 1000s of dollars worth my designer clothes! And it's not even like I can go buy the stuff again because new stuff has come out now ...... read more

Karina's Cleaners - My new worn out looking jogging suit! - Shoe Repair Near Me - West Hollywood, California

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I've used this dry cleaner for dry cleaning, hand washing for fragile items and alterations regularly for 2.5 years. It's a family business and it's nice to walk into a place where they know your name! The turnaround time may be a few days longer than I'd like for dry cleaning, but they do a nice job and their prices are affordable. When I was unemployed for a short period a year ago, I kindly asked for a discount on one bill & they honored my request. Their seamstress does a nice job with hemming and taking clothes in. No complaints there. Turn time depends on her workload and the nature of the alteration. In my experience, it's been about a week. It can take up to 2 if its around a holiday period/season, so plan accordingly. I have taken shoes here to get repaired and Jack - one of two brothers that works here (the other is Avo & very friendly/helpful) - has let me know if something may or may not be salvageable or at least details how crafty he needs to get to repair the shoe. Prices and time to fix shoes also depend on their workload & nature of the repair, but for basic repairs, expect a week. Overall, this is a great place, but if you want quicker turn times or foresee complicated alterations or shoe repairs, you're generally better off going to a standalone tailor or cobbler. Also, there is a $10 minimum to use your credit or debit card. read more

Karinas Cleaners Are one of the most honest people i've known ( i go there for the past 5 years) And they are deffinatly not your typical Russian neighborhood dry cleaners. They are who they are. The best prices, The greates service i got , and in a normal time matter. They also do shoes repair ... I had an accident once when my whole apartment was floaded and all my clother were ruined. They washed and repair everything as little as a week , and the price i paid for the service i got was amazing . These guys are profesional that work there and treat everyone equally . This is not what you get everywhere else... read more

I absolutely LOVE this place! I have lived in Hollywood for 4 years and in the greater LA area for 11 and I have not found a dry cleaners that I used more than once- until Karina's!! Not only are they extremely friendly, helpful & efficient, but they are inexpensive as well! I dropped off 14 garments -including a jacket, several dresses & business pants- and 4 shoes for repair- two of which were very scuffed & heels worn down- and not only did they fix one of the pairs of heels on the spot since I had an event that night... but the total was less than $100 for everything!! I only use Karina's now, I've recommended them to all the friends & family I have in LA, and I highly recommend them as a dry cleaners, alterations service, and for shoe repairs!! Thanks again for the great service! read more

We've been living in the neighborhood for the past 3 years, and have proudly chosen Karina's Cleaners to handle all our cleaning and alterations during this time. They know us on a first name basis, and always have a warm smile every time we come in. Not to mention our dog Patriot has also made good friends with the staff. They are extremely trustworthy, to the point where in one instance when I unknowingly left $20 in my vest, they had it stapled to the receipt upon pickup. Highly recommended, family-owned business. read more

Brought in a new Ralph Lauren mens bathrobe to have the sleeves shortened. The tailor pinned it short and 3 times I had him lengthen it so it would cover my wrist bone. I was explicit as I previously was a designer. Today I picked it up and took it home where I tried it on. SURPRISE the sleeves where so short I looked like a circus performer. I brought it back immediately and they gave me a song and dance. I was unyielding when they suggested putting plain black fabric on the sleeves to lengthen it I knew they wouldn't take responsibility for their mistake. I told them to keep the robe and I was going to contact my credit card to dispute the charge. At least it will pay a portion of the replacement robe. I will never give them anything else to alter not even to dry clean. They have a Russian mentality and are brutal in their business acumen. STAY AWAY. read more

Love Karina's because they do it all. Spot cleaning for couch cushions, blood, pet stains, everything! I bring all my stuff to Karina's

Beware of this establishment. Was quoted a price on the phone and in person to hem my curtains, but when I went to pick them up they charged me DOUBLE. They only quoted me on 2 of the 4 panels of curtain. I was grossly overcharged, more than $50 than their neighbors would have charged me. By the reaction of the staff it seemed like a familiar ploy to exploit thier customers. Very disappointed. read more

My buddy and I had a gala to attend to and needed our suit, dress shirts, blazers and blouse pressed for the night. We found Karinas Cleaners and even though they were packed! They still pressed our clothes the same day in a few hours! Will definitely go back for any dry cleaning service!! read more