1. Fred Latz Water Conditioning

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Fred Latz Water Conditioning

5.0 (3 reviews)
Open • 8:00 am - 4:30 pm

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1 day

Response rate

100%

Services - Fred Latz Water Conditioning

Water purification system cleaning and maintenance

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8 months ago

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Water Boy Systems

Water Boy Systems

(7 reviews)

After talking to Water Boy and the "other big boy water company in the field", I noticed the huge…read moredifference in attitude when talking to the two companies was like night and day. The other company really made me feel like I was a bother to them and they really were not interested and almost trying to blow me off and I should just take their word for everything they say, write a check and be done with it. Why? Because as they told me, they are the "biggest company in the field". Snobby might be a better word. I simply did not like that experience at all. So we decided to have a whole house water softener and Reverse osmosis system installed by Water Boy. In addition we had them install an ozone cold water wash system on our washer. Every part of the experience was fantastic! They totally take the time with you to be certain you get the correct system for your home (and I asked a lot of questions). The entire experience from the very first contact was as friendly and professional as you can get and the installation, sales, and office people were great. This is a family owned business and it is very clear that customer service and going out of their way to make certain customers are satisfied is of their primary concern. And it is very easy to see that they totally enjoy what they do. A whole home system can be a considerable investment and with that in mind, I would not hesitate for a second to recommend Water Boy Systems to anyone.

Water Boy Systems did an amazing job with our water softener. We have now had it for a year and a…read morehalf and we absolutely love it. Grant came out (during a snow storm!) for the initial estimate. He tested our water and explained everything clearly. I previously had our water tested by an independent lab and, even though Grant did not know about these lab results, everything he said lined up with the lab results I had. I appreciate the honesty in something that seems like it can sometimes be a shady business. Mike came out for the install. I liked that he came with the right tools for the job and clearly knew what he was doing. He made sure everything was done exactly right and explained the water softener in detail. We have been using them for salt deliveries, which have been on time and reliable. Water Boy feels like a very wholesome and positive family company, which I very much prefer over some faceless corporation with cheesy sales people.

Toledo Water Conditioning - Front of Toledo Water Conditioning, Google maps takes you to a side street around the corner to a side drive recently.

Toledo Water Conditioning

(7 reviews)

Definitely I encourage people to consider TWC for your water needs!!…read more We had to replace our 10-year-old Kinetico RO system in 2012 because it was not strong enough to run the new style refrigerator we had bought. We live in Oak Harbor, Purchased our previous Kinetico products from a business 15 miles away, Fremont Ohio in the 90's & had great service. Unfortunately they had sold out and the new business Findlay and was not very helpful when I called in with questions regarding my system, prices had went up on salt & system needs. In 2012 they weren't helpful in answering if my 7 or 8 year old RO drinking water system was compatible with new tech refrigerator. Just pressing me to buy a new one and not really explaining what was going on. Googled & called TWC, the lady that answered, was prompt, informative and professional. She had a gentleman quickly call us back for information / pricing & what tech had changed pressure needs of new refrigerators & no hard sell!!. At the time TWC was much cheaper than Findlay, and were able to even work out a trade on our old Kinetico RO. Since then, I have bought products , had some mailed to save time. I've had great service by all staff & Norb on site. I'd also like to note the old Kinetico needed to be replaced after 26 years of working beautifully in 2019. Again, TWC provided a great price, prompt service on the replacement and respect of my property for the install as if it were their own home. TWC is definitely a go to place for your Kinetico. Also, I might add, I was impressed with Kinetico softener lasting with long time compared to the big box, stores with really, really hard country water in my area.

A quality place to fill up your water jugs for a great price! The office people are super nice…read moretoo! I highly recommend this place!

State Soft Water

State Soft Water

(4 reviews)

Connecting with their office representative to get my concerns addressed was easy. She heard me…read moreand committed to respond and did as she said. Was very happy with the customer service provided.

The representative that came out to tell me I had a leak in my water softener was personable so I…read moreagreed I would buy one with their 6 month policy with a 480 dollar installation fee and then 69 dollar a month rental fee with paying it off in 6 months and the installment fee being included in the total price. My problem came after installation. The technician left my old water softener in my basement saying he would come back to get it. He did not. About 2-3 weeks After noticing many water leaks in my plumbing after the installation I called the company to have them remove the old softener while I was cleaning my wet basement. The same technician came back with another technician. They did take out the tank. Removing the salt from it. Left all the metal parts in my basement and to top it off left the top of the old water softener that said Country Water behind my tire where had I not seen could have popped my tire with metal screws pointing up towards my tire. They did not fill my water softener with the salt that was sitting next to it. And I don't know what they did with the salt they took out of the old one. They did not say goodbye are you satisfied? Just left. I then had the original rep come out and compensate me with a 5 gallon water jug. Whole experience made me feel like they don't value long time customers or New customers. Sorry. A 5 gallon water jug doesn't compensate for that treatment after charging a 480 dollar installation fee. I would not recommend this company to anyone.

Fred Latz Water Conditioning - waterpurification - Updated October 2026

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