I had an issue where I needed to replace my pressure relief valve on my hot water tank. I called a…read moreplumbing service and they quoted me a pretty high number to replace the valve and the expansion tank. My tank was pretty old and they said that would be the cheapest fix but if the tank started to go bad then I would need a new one all together which was really expensive. A friend of mine recommended I call Force Heating and Cooling, they came out and quoted me a much more affordable rate for an entire new tank all together! Not only were they extremely friendly, their work for removing the old and installing the new was quick, clean and efficient! I was so happy with their work, I have used them since for my furnace and will only continue to use them for all of my HVAC needs! Highly recommended!

From the owner: Heating and Air Conditioning reapirs and equipment installations…read more We servive all residiential & commercial models. Servicing all Nothwest Ohio and Southeast Michigan.

I called because my hot water heater had broken and flooded my basement. I saw what I thought was…read morea drain in my basement floor but no water was going down. I called them to unclog the drain. Once they looked at it they told me that it has been filled in with concrete and that is why it did not work. Okay. He then swept up the water to clean it up. That cost me $535. He then spent an hour taking pictures of all the pipes in my basement to tell me I needed all the pipes in my house replaced. That will cost me $23,000. I am a senior citizen in a fixed income and $535 was to me awfully high. After he left I could only think of what a high pressure salesman he was. Next time I will check around

No service was completed. It all stopped with an estimate. I had materials provided and only…read morerequested a tech to unscrew an expansion tank and replace it with one I had provided. Maybe a twenty minute job? $400 estimate. No thanks. I've been a contractor most of my life but charges like that are ludicrous and shouldn't be allowed. Mr Rooter spent their time and resources to provide an estimate that was totally unacceptable. I won't be recommending them to anyone.

Great customer service, quick response. Serviced my elderly mom's air and treated her with respect…read moreand kindness. Explained everything well.

I was given an honest quote, and once it was time for the install, the servicemen were respectful…read moreof my property, thorough in their explanations, and cordial and professional. Would definitely recommend!

Had big boiler trouble in February . 2 1/2 year old boiler…read morestopped working. Mike and his team worked extra hard to get things up and running again. They were great.

It was January, on the actual coldest day of the year. The boiler goes out and I'm panicking,. When…read moreI'm calling the people I'm used to using they can't make it out for at least 5 or 6 days. I generally don't go out of my comfort zone of companies I call. I found Actions name and thought I would give them a call thinking it would probably be another place that wouldn't be able to help, when I talked to the owner Mike I was so glad I called. Mike was able to come out immediately and get a new boiler on its way. He had his technicians out the next morning to replace our old boiler and put in a new one. They did an awesome job and were very professional. Our new boiler is great and we couldn't be happier. I will definitely use them in the future and recommend them to others

This company has kept my heating and air conditioning working right for years. Professional and…read morehonest. I feel like one of the family. When my furnace went out dead of winter, this was the only company that came and got us heat. I will forever be a faithful customer.

Awesome emergency service, customer service and install service exceeding my expectations on my…read morefurnace outage. A1 means they are A1. Very satisfied In everything they did getting my furnace temp working then installing a pkg deal of a new furnace/air cond. Everyone I spoke with understood my stress and concerns and thats means a lot in todays world.

I had a pipe burst and was recommended Alternative Plumbing by our previous plumber who retired. AP…read moreanswered the phone and got me an appointment the same afternoon. There guys who came out were nice, knowledgeable, and really knew their stuff. 30 minutes later, everything was fixed! Great job at a fair price! Just FYI, the phone number on Yelp is the wrong number. Look it up.

Had kitchen sink back up Conner and Cody came too my home…read more Very professional , polite well mannered Snaked my sink and replaced the parts till my sink quit leaking I wonder recommend this guys

Great work at an affordable price! I think I have a new guy for plumbing! As owner of several…read moreproperties I get hiccups from time to time I need my cost to be low the knowledge to be high. I will work with him again! Finally!

5/5 My husband and I had an excellent experience with Jay…read morefrom Peacock Plumbing. He was professional, prompt, and extremely knowledgeable. He quickly diagnosed the issue and explained everything in a way I could understand. The work was done efficiently, and he left the area clean when finished. It's hard to find someone you can truly trust, but I'll definitely be calling him again for any future plumbing needs. Highly recommend!

Unfortunately we had A&W install a mini split system. We found out too late that the equipment they…read moresold us shouldn't have been sold or installed in this climate. The company made installation errors, only correcting one of many. These errors resulted in high electrical bills because our water pipes froze ...due to the mini splits failure, shutting down in the sub zero temps. All promises were lies from their sales team. It was hard to get them to come in with the warranty to fix problems. The system shut down in the cold multiple times last winter. They wanted to blame all of this on cleaning issues, however the units (we have 5) were all actively leaking coolant. We eventually had to call another company to help us... The other company was surprised by the shotty work done by A&W, and that they would have sold us the mini splits we still have and will need to add heaters to in order to get by again this winter. Please do yourself a favor and find another group... This was stressful, freezing, and a huge money pit trying to figure this whole mess out.

BUYER BEWARE. I would not use AW Heating & Cooling again…read more I paid nearly $20,000 for a Breeze33 mini-split system installed by AW as the primary heating system for my northwest Ohio home. It has struggled to maintain adequate heat during very cold weather, forcing us to use space heaters and heated blankets while my winter electric bill reached approximately $1,000 per month. Based on its actual performance, I do not believe this was an appropriate primary heating solution for our climate. I also experienced repeated heating failures and refrigerant problems. At one point, my family had to stay in a hotel for nearly a week because we did not have adequate heat while waiting for service. To be fair, AW was initially responsive and repaired at least one flare fitting under warranty. Over time, however, communication became less cooperative, interactions became rude, and service delays became much longer. During another heating failure, AW was taking so long to respond that I contacted Airstream Heating & Cooling simply to restore heat. AW later inspected the system but did not identify the refrigerant-loss problem. The following winter, VonDeylen evaluated the system and found a bad flare fitting and no refrigerant. I also have photos showing the system displaying a PC02 Breeze33 protection/error code. I ultimately paid $873.63 out of pocket for corrective repairs and requested reimbursement from AW. They refused. I filed a complaint with the Ohio Attorney General's Consumer Protection Section, and AW declined to resolve the matter through the AG's voluntary dispute-resolution process. After spending nearly $20,000, I expected reliable heat, competent installation, and reasonable support. Instead, I experienced repeated failures, additional repair costs, poor winter performance, and extremely high electric bills. If you are considering AW for a major HVAC installation, I strongly recommend getting a second opinion and getting all equipment, sizing, and installation details in writing. I wish I had done that before spending nearly $20,000 with this company.

less the 24hs after this review was posted we received a call from the company in a very defensive…read moremanner arguing my point in this review that the communication was strongly lacking. From a customer service point of view this call we received today was highly unprofessional even tho it did end in them seeming to understand where we were coming from. If the call was to happen it should've started out with I'm sorry for experience how can we improve and not try to be defensive. This caused my review to go from 3 stars down to 2. Communication is key and it can definitely be improved on here. The work that was completed was good but the lack of communication and unprofessional call has left a spur taste in my mouth. Double check your estimates. I had a piece of the requested project left off the estimate after clear communication that it needed to be done. Walked the team through what needed to be done when they got here. At that point you think they'd point out it wasn't part of the estimate but no they waited untill the rest was done and told us it was going to be almost 900 for what was forgotten on the estimate. So make sure you double check for errors because im very frustrated with this because it wouldn't have taken long since most of the pvc is already there . They also charge 3% for every thousand dollars and they did not communicate it at any state in the process of hiring them. ( they didn't charge us because it was not disclosed in the estimate itself) but beware it does exist.

I contacted Fry Heating and Cooling on July 10th in order to obtain an estimate for a new central…read moreair unit. Fry Heating and Cooling scheduled an appointment window for the following day, July 11th, 2025 of 12:00 noon to 5:30 p.m. Their technician never appeared at my home. I sent a text to the company number at 5:30 p.m. and, about 40 minutes later, received a phone call indicating that the service technician was either unaware of or unable to make it to my home during the time frame provided by the Fry Heating and Cooling representative the day prior. The following day I received several phone calls and texts suggesting that I was the problem since I had contacted company personnel regarding the failure of Fry Heating and Cooling to honor the service call time frame that they had offered me, the customer! Then, Saturday afternoon, a salesman (Anthony) called me, apologized for the technician's oversight and asked to set up an appointment with me on Monday, July 14th, 2025 at 6:00 p.m. which I accepted. Wonderful, yeah? Nope. Early on the afternoon of Monday, the 14th of July, a customer service representative ("Karen" apologies if that wasn't her correct name) contacted my by phone with all sorts of ridiculous excuses as to why the service technician couldn't make it. When I explained to her that a 10-second text from the technician indicating that he was running late and would need to delay his arrival within the appointment window would've been appreciated (since I had set aside an appreciable portion of my day to wait for their service technician to honor the commitment that Fry Heating and Cooling had made of their own volition), "Karen" snapped, "We don't make specific appointment times for anyone!" I informed "Karen" that I was aware that a specific time was not promised and had agreed to the time frame as promised by the Fry Hearing and Cooling service representative of 12:00 noon through 5:30 pm, the Thursday prior. Then "Karen" started offering ridiculous excuses like, ''the service tech has a cochlear implant'' to which I countered, "That may be, but he also has a company cell phone, my contact information and phone number, and his fingers aren't broken so he could have easily spent ten seconds to send me a text indicating that he was running late.'' I told "Karen" that I would've happily waited in that event had that simple courtesy been extended to me. "Karen's" response to my statement was, "Well, he might not have known that he was scheduled to provide an estimate at your home that day!" to which I asked, "Who sends service personnel out into the field without providing them a schedule of work assignments and obligations?" Well, that did it! "Karen" responded with the following text (which was both 'tone deaf' and hilarious): "I'm very sorry that you are so upset about a technician that was working very hard for his customers who had no air conditioning, working after hours and may not have even known the time until he sent you that message. If you do not have the patience or understanding regarding his oversight, we do not feel that we will be able to work with you on this new equipment. We feel it is best to cancel the estimate appointment for this afternoon. Thank you." Classic deflection in denial of her tremendous incompetence. Clearly, the message that Fry Heating and Cooling is sending is: "The customer is not important and at fault if our personnel cannot perform or meet their professional obligations!" I'm pleased that it worked out this way. I cannot imagine being saddled with the burden of having to deal with such childish and immature behavior while in the process of having to have a central air unit (worth thousands of dollars!) replaced. Thanks, Fry Heating and Cooling! I dodged a proverbial bullet! Unfortunately, there is no option for 'zero' stars, so I reluctantly give Fry Heating and Cooling one 'star' only because a lower, more fitting, rating is unavailable.