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    Rooter Right Plumbing & Drain

    4.9 (7 reviews)
    Open Open 24 hours

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    3 months ago

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    7 years ago

    Sam came by and worked late to get our house back up and running! So thankful they could make here the same day we called

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    6 years ago

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    Ask the Community - Rooter Right Plumbing & Drain

    Fry Heating & Cooling

    Fry Heating & Cooling

    4.0
    (12 reviews)

    Fry has been our Heating and Air Conditioning company for well over 25 years. They deliver good…read moreservice. I called less than 2 weeks ago, and set up a time to have our new furnace inspected for the Fall season (We bought a Guardian (York) Furnace and AC unit, directly from Fry, and installed by Fry. (January this year)). We follow Fry's recommendations and have our furnace checked, before the winter weather gets cold, and again every spring the AC is checked. The Fry Service Tech (Chris) called at about 10:45, and said he was running ahead of schedule, and was in the neighborhood, and could he do our Fall Furnace inspection now. (Originally scheduled 1pm). He was here in 5 mins, said he remembered a little about the house, and complimented us on our new furnace. Chris went right to work, removed covers, checked the air filter ("change in the spring"), check wiring, circuits, Voltage, drain tubing, condensation well and pump. Tested the furnace for a cycle, and said "everything looks good, has she been working well for ya?" (Told him we're very happy with it! And it was a good price!) He was done in less than an hour. Then he thanked us for being a customer, put his tool bucket in his Van, and emailed a service invoice before he left the driveway, on to his next service call. We highly recommend Fry Heating and Air Conditioning, for all home Heating and AC needs. Thanks Fry, see you in the Spring!

    less the 24hs after this review was posted we received a call from the company in a very defensive…read moremanner arguing my point in this review that the communication was strongly lacking. From a customer service point of view this call we received today was highly unprofessional even tho it did end in them seeming to understand where we were coming from. If the call was to happen it should've started out with I'm sorry for experience how can we improve and not try to be defensive. This caused my review to go from 3 stars down to 2. Communication is key and it can definitely be improved on here. The work that was completed was good but the lack of communication and unprofessional call has left a spur taste in my mouth. Double check your estimates. I had a piece of the requested project left off the estimate after clear communication that it needed to be done. Walked the team through what needed to be done when they got here. At that point you think they'd point out it wasn't part of the estimate but no they waited untill the rest was done and told us it was going to be almost 900 for what was forgotten on the estimate. So make sure you double check for errors because im very frustrated with this because it wouldn't have taken long since most of the pvc is already there . They also charge 3% for every thousand dollars and they did not communicate it at any state in the process of hiring them. ( they didn't charge us because it was not disclosed in the estimate itself) but beware it does exist.

    Petrie Plumbing

    Petrie Plumbing

    1.0
    (1 review)

    I called the Petrie Plumbing phone number on 2/4/17 to get an estimate on making repairs at my…read moreAunt's house. The lady answering the phone stated that a representative of Petrie Plumbing would give me a call to set up an appointment. A (so-called) representative of Petrie Plumbing called and said they would be out to look at the plumbing issues sometime between 12-4 pm. Nobody showed up between 12-4 pm. I called the Petrie Plumbing phone number at 4:20 pm and the plumber said they wouldn't be able to keep the appointment so, we arranged an appointment for Sunday morning 2/5/17 at 10 am. The plumbers showed up after 10 am and we soon determined that they were not from Petrie Plumbing and that they were subcontractors. At no point in time did Petire Plumbing notify us that we would be dealing with sub-contractors nor did they notify us that they work being performed by the subcontractors would not be warranted. The subcontractor plumbers provided an estimate of $200 plus parts (approx. $50) to fix the plumbing issues and left before 11 am. The plumbers said they needed to go get parts and would be back shortly. Two hours later the plumbers returned to start repairs. After talking with them, we found out that they went to another job and made repairs to the other job before returning. The plumbers made a proper repair to one of the copper water lines supplying a bathroom sink by cutting the sink line and then installing a new copper sink line, soldering the joints, and installing a valve joint. However, on the other copper sink line, the plumbers attempted to fix the line using a short-term alternative method that ended up failing causing a major leak in the bathroom and the adjoining Kitchen. The flooring had to be removed and a different plumber was hired to make the proper changes to the one copper sink line providing water to the bathroom sink. When my sister contacted Petrie Plumbing to make them aware of the everything, their response was that they subcontract work out on the weekends and since they do not actually perform the work they said they would not guarantee any work performed by subcontractors. The subcontractor plumbers ended up charging $250 for the repair plus $50 for parts that cost less then $10. Having hired many plumbers over the years flipping 8+ houses and building four brand new houses, the subcontractor plumbers were very unprofessional, their repairs were substandard, thy overcharged on both labor and parts based upon their limited time on the jobsite and considering that they only performed one of the two repairs for which they were hired. In summary, I would NOT recommend them to anyone. As for Petrie Plumbing, based upon their use of subcontractors on weekends and their failure to notify unsuspecting callers that they use subcontractors on weekends, I would not recommend them since they do not warranty the work of the subcontractors nor are they willing to work with customers who are duped into thinking they are hiring actual employees from Petrie Plumbing.

    From the owner: Specializing in: - Plumbers…read more- Gas Equipment-Service & Repair - Gas Lines-Installation & Repairing

    Rooter Right Plumbing & Drain - plumbing - Updated August 2026

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