my air conditioner could not keep up with cooling our one story home. called wojos. on coming out…read morethey put Freon in the unit. still had the same problem. said there might be a small leak but they never tried to find it. same problem next year. called bayside heating and air conditioning in port Clinton. they came out used nitrogen in the system. found the leak. also found a valve that was not operating properly. air keeps up with cooling the home. thanks to bayside heating and cooling . I really would never call wojos again. I really would not recommend wojos based on my personal experience. air conditioner has been working properly now.

Our furnace cut out during the extreme cold and had to call the emergency line. They came out…read morewithin 20 minutes of us calling and got our furnace working again. The service tech was friendly and helpful and answered all of our questions. They are reasonably priced, especially their emergency service calls. We will always use these guys!

Great customer service, quick response. Serviced my elderly mom's air and treated her with respect…read moreand kindness. Explained everything well.

I was given an honest quote, and once it was time for the install, the servicemen were respectful…read moreof my property, thorough in their explanations, and cordial and professional. Would definitely recommend!

Fry has been our Heating and Air Conditioning company for well over 25 years. They deliver good…read moreservice. I called less than 2 weeks ago, and set up a time to have our new furnace inspected for the Fall season (We bought a Guardian (York) Furnace and AC unit, directly from Fry, and installed by Fry. (January this year)). We follow Fry's recommendations and have our furnace checked, before the winter weather gets cold, and again every spring the AC is checked. The Fry Service Tech (Chris) called at about 10:45, and said he was running ahead of schedule, and was in the neighborhood, and could he do our Fall Furnace inspection now. (Originally scheduled 1pm). He was here in 5 mins, said he remembered a little about the house, and complimented us on our new furnace. Chris went right to work, removed covers, checked the air filter ("change in the spring"), check wiring, circuits, Voltage, drain tubing, condensation well and pump. Tested the furnace for a cycle, and said "everything looks good, has she been working well for ya?" (Told him we're very happy with it! And it was a good price!) He was done in less than an hour. Then he thanked us for being a customer, put his tool bucket in his Van, and emailed a service invoice before he left the driveway, on to his next service call. We highly recommend Fry Heating and Air Conditioning, for all home Heating and AC needs. Thanks Fry, see you in the Spring!

less the 24hs after this review was posted we received a call from the company in a very defensive…read moremanner arguing my point in this review that the communication was strongly lacking. From a customer service point of view this call we received today was highly unprofessional even tho it did end in them seeming to understand where we were coming from. If the call was to happen it should've started out with I'm sorry for experience how can we improve and not try to be defensive. This caused my review to go from 3 stars down to 2. Communication is key and it can definitely be improved on here. The work that was completed was good but the lack of communication and unprofessional call has left a spur taste in my mouth. Double check your estimates. I had a piece of the requested project left off the estimate after clear communication that it needed to be done. Walked the team through what needed to be done when they got here. At that point you think they'd point out it wasn't part of the estimate but no they waited untill the rest was done and told us it was going to be almost 900 for what was forgotten on the estimate. So make sure you double check for errors because im very frustrated with this because it wouldn't have taken long since most of the pvc is already there . They also charge 3% for every thousand dollars and they did not communicate it at any state in the process of hiring them. ( they didn't charge us because it was not disclosed in the estimate itself) but beware it does exist.

From the initial meeting with the owner, Neil Miller, to discuss a new furnace/humidifier/air…read moreconditioner system installation, Miller's Nu-Tech was all about high level customer service at every turn. The 2 day installation and subsequent follow up was an overall exceptional experience. This company honestly is a bit more expensive than others, but is worth it. The technicians: Brett, Ed, Joe and Matt (front office) and Bridget (back office re: rebates: are all personable, respectful, honest and took the time in explaining options available with costs in mind. The two technicians practiced safe measures at all times in lieu of the Covid virus precautions; they even wore masks while working in a very large open basement area! Highly recommend Miller's Nu-tech Plumbing and Heating. There is no need to research further!

I had a completely new HVAC system installed and this was a hassle free process from start to…read morefinish. Noel was responsive, professional and very polite. His quote was more than fair and his knowledge of his trade was very comforting. Ashton and the crew that installed the system went above and beyond to make sure I was happy and that everything was installed to perfection. I will be using them for all my future projects.

Pugh provides Honest & informative Customer experience, Great Quality products , & Quality…read moreworkmanship. I have purchased furnace & air conditioner from Pugh and have been totally satisified ! They have a Great Team of Knowledgeable & Courteous Technicians such as Brandon who recently serviced my furnace. Pat C

I needed to replace a thermostat that was not connecting to an app on my phone or to a Website…read more(Cor). Since my air wasn't working, I called to report the problem. They scheduled an appointment for the next day and their technicians came on time and put a new, simpler thermostat that did not need to use an app or the Internet to work. They were kind, respectful, thorough, and knew exactly what they were doing. I'm very happy with this company and their technicians. I highly recommend them for your hvac needs.

Just had a 55-year-old furnace removed from our home using bluflame Heating and air-conditioning. I…read morewas extremely impressed with the professional attitude and work that was done with removing the old furnace and putting in our new furnace. They did everything they said they would do and then some they we're here at 8 o'clock in the morning and we're done by 4 no shortage of manpower to get the work done in one day. Thank you to everyone who was a part of this job Looking forward to saving lots of money this winter and if you're looking for a recommendation I would definitely give this company a call. Thank you

Absolutely awful customer service, scheduling especially. Appointments made and cancelled last…read moreminute by them. Rude scheduling person.

I first called this company over the Thanksgiving Holiday Weekend and promptly received a call back…read morefrom their emergency technician. I explained that my heat was not working full-speed but was not to the point of freezing pipes. He advised that I could wait until the Monday after the Holiday Weekend (to avoid emergency fees) and I did. When I called back on Monday, I initially received an appointment for the following day. However, I was subsequently notified that they had a cancellation and promptly snagged that opportunity. The person taking calls was very helpful, professional and pleasant. Sami came out and promptly diagnosed the problem, reported back with a price for the part (which I approved) and installed/repaired my furnace within a few hours. I was very relieved and the price was also relatively reasonable. I would definitely recommend and would call upon Shamy's again for any heating or AC issues.

My first experience with this company was wonderful. Sammy came out and did an amazing job getting…read morethe AC up and working. A week later it went out again and I could not get an after hour technician to come and help even though I bought the gold agreement. the agreement that is an extended warranty that they promise they will come out after hours. When I spoke to the manager the next day, he was extremely rude and unprofessional he said he believes his technician and does not believe me as his customer. Will never do business with this company again. The problem was never fixed, and I had to have another company come and fix the AC.

Joe came out for A/C maintenance service today!! Always friendly and efficient!! He wears shoe…read morecovers in the house so no tracking!! Gets the service done quickly and completely!! Office personnel very easy to work with and they call you, you don't have to call them!! M. English

Called them out to quote on a new HVAC system for our home. Estimator did his thing and stated he…read moreneeded to meet in person for me to get the quote. I advised that they could just email the quote to me (like all the others did). He insisted that to get the quote, we would have to meet in person after he finished the quote. I replied, email it to me. I never heard from them again after that. No legitimate company would be that insistent unless they use high pressure tactics or believe that the customer is not intelligent to read a quote without help. lmao