On May 15, 2018 our lives were turned upside down when Lake Erie decided to move into our basement. Five feet of standing water, submerged furnace, hot water heater, washer, dryer, and air conditioning compressor (under water outside). I called Nu-tech on Monday morning and they dispatched a crew to my house almost immediatly. I want to give my compliments in alpabetical order to Brandon, Ed, and Noel. The first visit was with Ed and Brandon. They treated my house and family with respect, performed their work, kept us informed and generally proved themselves to be professionals in the finest sense of the word. Corey came from the office and said he could get us heat that night. I was ecstatic, as I had planned on a few days of total chaos. Not only did the guys get us heat, they also got us hot water that same day. It took a couple of weeks to get the compressor replaced as there were some code standards that had to be researched. That work was done by Noel and Brandon. They arrived when they said they would, got directly to work and again treated us with respect and understanding. I coudn't be more pleased with their actions and work ethic. Thanks guys, you are more appreciated than you realize.
I also want to give shout out to Corey and Bridget. Corey helped me though the maze of beauroucratic nonsense that always follows a disaster like this. Every time my adjuster needed more info for FEMA he always sent it to me promptly, and even revised the paper work when FEMA told Allstate they needed more. Bridget always kept me informed though email, and I was never in a position where I felt lost or frustrated.
I would (and will) recommend this company to anyone needing any type HVAC or plumbing work. Fast, efficient, personable, and knowledgeable, way to go Nu-tech team!!! read more