Had them install a new mini split system 10 years ago. At that time the price seemed fair and the install looked good, then things went south. Had to have them come out several times to fix leaks in the a/c because it quit cooling. Fast forward to year 8 and no airconditioning again.They came out and said I needed a new outside unit due to a mouse chewing up the wires. Jason (the owner) told me he had a new used unit that he could give me a deal on with a warranty so I agreed on the price and had them install it with a stand to raise it up to hopefully keep the mice out. One year later, had one of their techs come out because the unit in the kitchen was making noise so he spent an hour cleaning it but it made no difference. I asked him to look into a replacement under warranty once he returned to the shop and let me know. Also had him look at my boiler because it had recently quit working, He found a bad low water valve that would need to be replaced so he by - passed the valve to get the boiler to fire and said he would have a new one ordered. Fast forward 6 months and after repeated calling by me they finally said that they located a valve for $960. When I asked about the warranty on the noisey a/c unit they told me Jason said "I have no warranty because I bought a used unit."
CONCLUSION : Jason can't be trusted. He lied to me over the phone about the warrantly on the new, used, outside a/c unit. I called several times and asked for a copy of the warranty and was denied. The $960 low water alert valve, which I refused to have them install, I later found a brand new one for $150.
Do not trust this company and I would not recommend them after dealing with them for the last 10 years. I also had a nearby neighbor get the same mini split system installed at his house and he has had a terrible experience with ALL TEMP HEATING & COOLING. Neighbor told me he would never get them again. read more