In November 2024, I called a well-known sewer cleaning company because sewage was backing up into…read moremy basement. They used hydro jet on my main sewer line. I thought the issue was resolved but a little over a month later, my area got a lot of rain. My entire basement flooded. I spent 3 days using a subversive pump to pump out the water. I called a plumber who recommended me to Sewer & Water Specialist. It turns out the 1st company temporarily fixed the issue. They did not resolve the main issue. Richard & Dave at Sewer & Water Specialist used a hydro jet to clear my main sewer line and used a camera to figure out the main problem, which was roots at the tap of my line. They cut the roots out to help prevent reoccurrence of the problem, at least for a while. They were a lot cheaper than the 1st company. Richard gave me a detailed explanation of my problem and used a camera to figure out the problem. I can use all my sinks and bathrooms now without things backing up in my basement. I am extremely grateful for this company.

I'm leaving three stars because the crew that came to fix the sewer line were FANTASTIC, but our…read moreexperience scheduling the service was a nightmare and merits ZERO stars. They were despondent for months and when we finally were able to schedule a day, the crew were unable to find someone to perform a ground inspection. The city of Livonia apparently needed 24 hours notice to get an inspector out to the job- seems like they should have looked into that prior to arriving, no? They then told us they couldn't do the job. We had taken a vacation day from work to be available, not to mention we had waited months to have this work done. Understandably, we were hoping to find a way to make it work. We called Sewer and Water Specialists (Monroe) and spoke with Kim. She told us that she had never heard of that before and that the township was in the wrong because they schedule this type of repair 20 times a day and have never encountered this issue. We asked if we could call the township directly to try to request an inspector and she sarcastically wished us good luck and explained that they never do that. We called the city of Livonia. Guess what- they did do that. So an hour and a half of this nonsense later, the crew stayed to do the job and had to work double time to get it done before the inspector arrived at 3- all because they were set up for failure by their back office support. But the crew was very polite and truthfully did great work. They took special care not to kill our plants and not once that day did they show frustration for the several miscommunications that occurred that morning. Thank you to the crew for your help- Don, Scott, Amber and Kenny. Here's to hoping this review will encourage better customer service or at least the utilization of Google calenders or Excel spreadsheets to help facilitate better planning and organization.

We reached out to Steve for carpet cleaning, for next day service. He promptly replied with a very…read morereasonable rate, and scheduled us for the next day in the exact timeframe that we needed. Excellent in communication, arrived promptly, and did a great job.

We needed our dryer vent cleaned out and a cover placed over it because birds are the devil. These…read moreguys were quick to respond and even accommodated me by coming earlier than scheduled since it was kind of emergent. Service was cheaper than any other place I called (although I was quoted $10 less than what I was charged but I was ok with that since it was a difficult job) and they were done in no time. I would recommend them for dyer duct cleaning any day! Thanks guys!

They did a great job cleaning the floors before we moved in. Will definitely use them again n the…read morefuture

These guys were amazing!! Super efficient, knowledgeable and just generally nice guys. Very honest…read morewith expectations! Amazing pricing!! Will definitely be calling them in 6 months for another cleaning! I'm the photo you can see a line that is clean vs dirty! That's how good they are!!

They have always done a great job for me and their prices are reasonable. The last time they came…read moreout to unclog my bathtub, they showed my son how to do it the next time so we don't have to call (and pay) them again. That's great customer service, in my opinion!

From the owner: Mike's Sewer Service has been locally owned and operated for over 30 years, servicing areas in and…read morearound Monroe County. Our professional team promises quality services at an affordable price.

Safety King came was very responsive when gathering quotes on Yelp. Their quote for our house…read morebased on square footage was in the middle of the three quotes I had gotten, but their ratings and reviews pushed me to give them the business. They were hired for all air vents and a dryer cleanout on a 2,000 sq. ft. house, and particularly a bad smell coming in the laundry room. On the day of the cleaning Chris and Lee arrived during the agreed upon time window. I showed Lee around the house to the various vents and asked questions about the places I couldn't fully clear a path to the vent. The house's vents hadn't been cleaned during the time I've owned the place so it needed significant work. The same applied for the dryer. The cleaning took roughly 3 hours. I think they did a good job and made sure to take care of cleaning any messes their work caused. The one exception was the dryer blow-out which was left under the outdoor vent. My single gripe was that the final price ended up $100 over the original quote without discussion. However, it was clear that they had a lot of work to do that couldn't have been known without taking a look at things.

This has to be one of the best companies that has ever done service work in my home. They were…read moreclear about the pricing and the length of time that it would take. Their technicians showed up on time, presentable, and ready to work. They had me guide them around the house and show them where all of my registers were located so that nothing was missed. They showed me pictures of the work they did to the interior of my HVAC system in the difference is tremendous. The professionalism was beyond most service companies I have done work with. They offered a few additional services, which I felt were completely worth the price they were charging, so I had them also clean my dryer duct. I cannot say enough good things about this experience. I will recommend them to everyone and I look forward to using them again in the future, not only at my home but at my business.

The owner of this company is very through when inspecting you air ducts, they do quality work at a…read morefair price so you breath better and save money on your heating and air conditioning. I highly recommend them.

Prompt service with great quality work. ​Always friendly and provides useful information and…read moreadvice. We've gotten their spring and fall services completed, and they are helpful in catching issues before they become a major problem.

Great work, asked for a quote on a new furnace, was told they would email me a quote that was 3…read moreweeks ago I still owe for the last time they came out. Can't catch them at their office to pay no one is ever there.

Absolutely quality work. Honest, thorough, safe. Had them hook up my dryer and they noticed my gas…read moreline through the basement ceiling was just hanging there without support. Technician applied supports attached to the truss for reinforcement. They have an eye for detail.