UPDATE: We called the team when we found a gas leak in our new home a few weeks after we purchased…read moreit. They were able to get there so quickly to help us out, and at the same time took care of the long list of updates/repairs we were hoping to have done in the future. Nate, Leah, and Natalie are all awesome!! I know the rest of team must be as well, and I feel so confident that if any issues come up in the future they will have our backs! THANK YOU!!!!!! :)

Nathan repaired numerous leaks in our aging plumbing and replaced a problematic washing machine…read morevalve box. He did quality, professional work for a reasonable price and left the areas cleaner than when he started. I'm a totally satisfied customer.

From the initial meeting with the owner, Neil Miller, to discuss a new furnace/humidifier/air…read moreconditioner system installation, Miller's Nu-Tech was all about high level customer service at every turn. The 2 day installation and subsequent follow up was an overall exceptional experience. This company honestly is a bit more expensive than others, but is worth it. The technicians: Brett, Ed, Joe and Matt (front office) and Bridget (back office re: rebates: are all personable, respectful, honest and took the time in explaining options available with costs in mind. The two technicians practiced safe measures at all times in lieu of the Covid virus precautions; they even wore masks while working in a very large open basement area! Highly recommend Miller's Nu-tech Plumbing and Heating. There is no need to research further!

I had a completely new HVAC system installed and this was a hassle free process from start to…read morefinish. Noel was responsive, professional and very polite. His quote was more than fair and his knowledge of his trade was very comforting. Ashton and the crew that installed the system went above and beyond to make sure I was happy and that everything was installed to perfection. I will be using them for all my future projects.

Long story short the repairman left one of the waterlines open after beeding the lines and water…read morewas leaking for over 24hrs into my basement. No apology from the company itself. Instead they were annoyed we contacted our insurance company because we found the leak after bussiness hours. (We did not know what to do) The company's insurance apologized, and is currently taking care of the situation. This was the first bad experiance I have had with this company, if they would have followed up or even apologized for the inconvience this caused my family I might have contiuned bussiness with them, instead i just recieved the bill....The Comany Contacted me through Facebook I contated the office today 4/25 as advised from the below comment and recieved an adjustment on my bill and was able to express my concerns about the visit and how it all went. The Company is doing what they can to make this right & that is all you can ask for. Thank you Sieb for making this right!

Called for emergent need to look at boiler. Was able to get a technician same day. Plan was to…read morearrive between 1230 and 2pm; actually arrived at 1130! Was able to diagnose and repair quickly (within 20 minutes) and heat was restored. Great job! Also made some recommendations for improvements and spare parts. Very professional, great service.

Absolutely quality work. Honest, thorough, safe. Had them hook up my dryer and they noticed my gas…read moreline through the basement ceiling was just hanging there without support. Technician applied supports attached to the truss for reinforcement. They have an eye for detail.

Great work, asked for a quote on a new furnace, was told they would email me a quote that was 3…read moreweeks ago I still owe for the last time they came out. Can't catch them at their office to pay no one is ever there.

Can't say enough about Kyle and his team! It is hard to find people who highly value service and…read moreexcellence the way Kyle does. I am so glad we were able to work together and I look forward to a continued partnership throughout my time in Michigan! I highly highly recommend.

From the owner: We are a small family owned company. We specialize in Heating and cooling, Plumbing, Electrical,…read moreand most home remodeling needs! We offer 24 hour emergency repairs! Collectively, we have over 60 years experience servicing the Greater Metro Monroe area! Contact us for a free quote for any of your needs!

In November 2024, I called a well-known sewer cleaning company because sewage was backing up into…read moremy basement. They used hydro jet on my main sewer line. I thought the issue was resolved but a little over a month later, my area got a lot of rain. My entire basement flooded. I spent 3 days using a subversive pump to pump out the water. I called a plumber who recommended me to Sewer & Water Specialist. It turns out the 1st company temporarily fixed the issue. They did not resolve the main issue. Richard & Dave at Sewer & Water Specialist used a hydro jet to clear my main sewer line and used a camera to figure out the main problem, which was roots at the tap of my line. They cut the roots out to help prevent reoccurrence of the problem, at least for a while. They were a lot cheaper than the 1st company. Richard gave me a detailed explanation of my problem and used a camera to figure out the problem. I can use all my sinks and bathrooms now without things backing up in my basement. I am extremely grateful for this company.

I'm leaving three stars because the crew that came to fix the sewer line were FANTASTIC, but our…read moreexperience scheduling the service was a nightmare and merits ZERO stars. They were despondent for months and when we finally were able to schedule a day, the crew were unable to find someone to perform a ground inspection. The city of Livonia apparently needed 24 hours notice to get an inspector out to the job- seems like they should have looked into that prior to arriving, no? They then told us they couldn't do the job. We had taken a vacation day from work to be available, not to mention we had waited months to have this work done. Understandably, we were hoping to find a way to make it work. We called Sewer and Water Specialists (Monroe) and spoke with Kim. She told us that she had never heard of that before and that the township was in the wrong because they schedule this type of repair 20 times a day and have never encountered this issue. We asked if we could call the township directly to try to request an inspector and she sarcastically wished us good luck and explained that they never do that. We called the city of Livonia. Guess what- they did do that. So an hour and a half of this nonsense later, the crew stayed to do the job and had to work double time to get it done before the inspector arrived at 3- all because they were set up for failure by their back office support. But the crew was very polite and truthfully did great work. They took special care not to kill our plants and not once that day did they show frustration for the several miscommunications that occurred that morning. Thank you to the crew for your help- Don, Scott, Amber and Kenny. Here's to hoping this review will encourage better customer service or at least the utilization of Google calenders or Excel spreadsheets to help facilitate better planning and organization.

I hired Fred's Sewer and Drain after I was given the run around by another company and spending…read moremore money than I should have. Fred was able to identify the problem with my clogged sinks in minutes and almost as fast, he had everything flowing freely. Fred's is professional, courteous, very reasonably priced and HONEST. How often do you hear that?

GO LOOK THEM UP ON BBB BEFORE CONTACTING FOR SERVICES!! We didnt research enough apparently. For…read morethe love of God call ANYONE else in Monroe County. They tried to scam us saying a macerating pump costed 2k and was a 5k job. Before we had a second opinion we agreed to replace it. After finding out we were being scammed we cancelled the pump the next day and told Michael we no longer wanted the services or pump. He was great and said we would just pay for the diagnostic visit.The next day the 2k came out and when called to ask when it would be refunded. We were told the accountant was busy and she would get to it. The next day, still no money. Called again told the same thing. Then get a call from Tony (apparent manager?) stating the pump was in. We declined as we already cancelled services. We were then told either we take the pump and they are keeping the 2k they took or we let them install it for $800. We declined again to both. We did not order the pump. We were then told they were keeping our 2k and I quote "we just won't answer the phone anymore". Jonah was then caught trying to sit the pump in our driveway without our knowledge or consent onto our property so that they could try to charge us for it. My husband went to take it back to his van and he refuse to take it back. Jonah got caught up in a huge lie when confronted about the services and screamed at me, as liars do. Resulting in my husband being called a pu*** and being told to f*** off while tossing a middle finger out the window. All of which was caught on cameras and recorded. HUGE SCAMMERS!!

From the owner: Our family-owned business is proud to employ service technicians who are prompt, courteous and…read morerespectful of your property. You'll appreciate our efficient repairs and installations as much as our welcoming, customer-oriented attitude. We do everything in our power to leave you satisfied with the work we do. We wouldn't expect anything less from our team of experts.

They have always done a great job for me and their prices are reasonable. The last time they came…read moreout to unclog my bathtub, they showed my son how to do it the next time so we don't have to call (and pay) them again. That's great customer service, in my opinion!

From the owner: Mike's Sewer Service has been locally owned and operated for over 30 years, servicing areas in and…read morearound Monroe County. Our professional team promises quality services at an affordable price.

Dom P, Ronny and Don H., were easy to work with and professional hardworking guys. They worked…read morehard and answered all my question. I'm grateful to my neighbor who suggested Haley Mechanical!

What a cluster. We…read morestarted our journey to get a new generator installed on 19 May. It was finally finished sometime in August. One would think that a place who specializes in generators would do better than this. However. First, the good news: our salesperson, DJ, was wonderful. He spent time with us going over the BTUs and size generator that would realistically be needed here. Also, our meter needed to be upgraded and I gotta say, Consumers Energy was great! Yeah, you read it. Great! They were here within two days time, had the thing installed and ready to go. Bam! And now...the rest. It took a while to get scheduled. Ok, no biggie. But when they finally arrived to do the install, that's when the mishaps began. It was hot outside. Like blazes. We kept the guys swimming in drinks and had them come in as often as they needed for AC breaks. The install was to take 1.5 days. Welp, by end of day 2, the people just left. Long holiday weekend? Extra extra day off? Going to contact us next week about finishing. No call. Call office. No clue. Called back. Evidently, generator needs a part. No one mentioned this. (Wouldn't you think that a place that specializes in generators would have parts?) Days go by. More calls to office. No part. More calls, no part. Called back and scheduled. Oh now something else. We will get back with you. Inspector from county can come in meantime. Cool! He arrives, very pleasant and inspects plumbing. He says, "when is electrical inspector coming?" Huh? He said that Haley should have also scheduled that. The plumbing inspector even called the electrical inspector himself (!!) and was told that Haley never scheduled him. Call office. Oh, uh, guess that didn't get done. Called office about SIX times to get that scheduled. The installers from Haley cut the outside gas line too short. That had to be redone. Now we are ready? Generator going to work now? No. Now the guys have to come back. The replaced part from July? Doesn't work. Replacement ordered. Call office. Is it there? Is it there? When are you getting it? Etc etc etc Part comes. Oh damn, now the lid doesn't lock. Going to order new lock. Call office. Any word on part? Anything? Hello? "We are going to have our new electrical manager help you out. He will call you right back" Crickets. Days and days of crickets. No manager. No anyone. Call office. Part here? Nope. Guy is coming out. New part found. He is super nice. Tries new part. Guess what! Doesn't fit! Eeeeeeeeee He says he is going back to take an entire lid from another generator to fix ours. He does. All is well. Days later. We get a call asking for the serial number so our extended warranty can be registered because Haley forgot to get it during install. Three weeks after that, we still don't see extended warranty in our app being added. Call office. Oh, she hadn't registered it. All in all, this whole process took months, and no less than 30-35 calls to the office to get things done. No one knows what is going on in this company from one department to the next, one employee to another. It used to be highly recommended because it was family-owned. Now, we can see how private equity has "helped" enhance another business into the trash heap of history. After this colossal mess, we do have a nice generator that works great. And we will be using an entirely different company for our annual maintenance.