I would leave a 0 if I could. JBak came out to service our air conditioner. A few short weeks later…read morethe unit was not blowing any cool air. We started another warranty claim and JBak came out again and mentioned that our heat pump unit would need replaced. 2 weeks went by, and we had not heard from JBak. We called 4-6 times, and I personally left 3 voicemails. NO RETURNED CALLS EVER. I ended up reaching out to our warranty company and they had also reached out several times and NO RETURN CALLS. Our warranty company then emailed JBak. We were told by our home warranty company if they did not get a response within 48 hours, they would dispatch out ANOTHER HVAC company. This is AFTER 2 1/2 weeks of no AC. We have my mother-in-law in the home who was hospitalized for a stroke a month and a half ago and was taken back to the ER last week. The heat is getting to her. We have also had to purchase $1,000 worth of window AC's & portable air conditioners to keep our home cool. I would NOT RECOMMEND JBAK HVAC to anyone. They have truly made this process a NIGHTMARE! All on top of VERY HOT temperatures outside and VERY HIGH heat indexes. JBak you have to do better!

BEWARE! DO NOT HIRE JBAK!! This man's incompetence put me and my family through an incredibly awful…read moresummer. With the intense heat waves all summer long, my AC fan went out. I searched on google for HVAC repair companies near me and started at the top of the list and worked my way down, calling after 5PM on a Friday. Jason was the first person to answer, so I went with him. Horrible mistake that I thoroughly regret. He came out to diagnose the problem and replaced the fan on my unit noting it burnt out. He charged me over $950 to do it and it didn't resolve my issue. When the fan motor burnt out again a few weeks later, he said it was a faulty motor and replaced it again. a few days later, the fan motor went out and the whole time we did not have functioning AC. Jason came out again and he said I had an electrical issue and that was causing my problem. I then hired an electrician to do a supply swap and spent over $7,000 on the project. After all of that, my AC unit still was not working. Finally I called a different HVAC company and when they came out to diagnose my problem, they found out that JBAK put the wrong size motor on my unit. The fan was too powerful for my unit and not throwing off the heat properly which would cause my unit to overheat and shut off, eventually burning the fan motor out. Beware and proceed with caution when thinking about hiring JBAK.

This company is unprofessional and dishonest. took our money and did not perform the job that they…read morewere hired to do. when my husband asked mark to clean and tune up the furnace that he was hired to do, he pulled off. We ultimately, went with Jeff from Bluflame. They were professional and got the job done for us. Bluflame is highly recommended. The manager Sam replied that Mark suggested that we needed a new furnace, that was determined to be a lie. Mark, wanted to cover his behind because he was rude, unprofessional and dishonest. The manager never reached out to here our side. This is the proposal Mark gave us. We was hired to clean and tune up the furnace which he did not and wanted to charge us twice. Mark never said the furnace was unsafe. There is so much more I could say about our interaction with Mark bias position and his stereotype of my husband and I. Its well because Bluflame was professional and courteous. By the way is the house isn't for sale its sold. One has nothing to do with the other, again communication, honesty and professionalism is key here.

After years of dealing with M&M, I have lost all confidence. The technician who attempted to…read moreservice my furnace told me multiple times that my smart thermostat was the problem. He boasted he had thirty years in the industry but would only refer me to chat rooms if I pressed for a better explanation. As has since been confirmed by a separate HVAC professional, the smart thermostat was only indicating a problem with the furnace itself. M&M charged me each and every time they attempted to service this furnace between November and January, and charged me to replace the working thermostat. Still, when the furnace failed hours after their latest attempt, I contacted their emergency weekend services, but was never called back. My furnace is functioning now after minimal service from a separate HVAC professional, and I trust the advice they have given me about the longevity of the system.

Called talked to employee gave modle and serial number was quoted a price of 287.00 plus tax when I…read morewent to store didn't have part was told that they could have it Monday when I went to pick up part they said 328.64 plus tax when I asked why the change was told they have to pass the buck I could come argue with the manager tomorrow why argue just honor your quoted price so unprofessional would not recommend them for anything there is many other options

I'm no service tech and had no knowledge of humidifiers and prone to screwing things up but…read moredetermined to try doing it myself. These wonderful people got me in working order fast and easy. THANKS Schmidlin!!

The workers were on time, friendly, efficient, and professional. We had our air ducts and dryer…read morevent cleaned, and Miles and Mason did an outstanding job. We are very happy. I highly, highly recommend!

Great customer service, quick response. Serviced my elderly mom's air and treated her with respect…read moreand kindness. Explained everything well.

I was given an honest quote, and once it was time for the install, the servicemen were respectful…read moreof my property, thorough in their explanations, and cordial and professional. Would definitely recommend!

I called Bayer for some AC service and they came out within 5 minutes and got my AC back up and…read morerunning. Bauer provides a 5 Star service and highly recommend them. Thanks again for getting our AC back up and running. You guys are the best!

I called Mike on a Sunday morning, and he was able to come out within 30 minutes. Helped me out…read morewith a jam since I am selling the house and needed to get my air conditioner running within a couple hours. Within an hour had it fixed and cooling the house. Good fast friendly service.

Clinton and Nelson came to clean out our HVAC. They found mold in our entire system and got it all…read moretaken care of. They were patient with our kids running around and took time to chat with them. They were very thorough and explained everything so well and kept me informed trough out the whole process. I enjoyed talking with them as well! Very friendly and a great group of gentlemen. I would recommend Maven, especially these two guys! Thank you!

Ace is the place to go with! I have had such a great experience with this family owned and operated…read morebusiness for years now. They really take care of their customers! My dryer was going haywire and they made sure to send someone out asap. Kraig came and was super respectful, friendly, and personable. He diagnosed the problem right away and got it fixed in no time. Not to mention he was here sooner than expected within the given timeframe, which you don't see very often with repairs. Thank you for getting it done right the first time!

Called late at night for a dryer squealing, ACE called me back first thing in the morning. Tech…read moreDylan was at my house by 9am, diagnosed, explained and fixed the dryer within 45 minutes. Ace will be getting further business from me. Price reasonable for the work done, parts needed and time spent

They came out as expected. They checked the Freon and the…read moresystem ( it was low). I wanted the system updated so more people came out. Determined what to do with replacing the system. Charged me $187.00 they said they would work up a quote (never heard back even after I called them). Beware

The team at AW Heating & Cooling did a fantastic job. They were clean and got the job done…read morequickly. We had a couple of challenging situations at our home and the owner came out personally to inspect/advise as well. I would highly recommend them! Thank you for being professional and caring about your customers! Lori