They have been out 4 times in the past 4 winters because my heat pump at swan Creek crossing is not…read morepumping heat when it gets below 30°. It will drop to the 50s or 62 and that's the most it'll work. They keep coming out saying it's different things I don't know if they are related to swan Creek crossing or what. Today is Jan 12 2024.they were supposed to be here to fix outside heat strip At 3:00 p.m. nobody showed up so I called the office and talked to maybe Adam and he said that I am on the list for the last run of the day and the tech was at the one right before me and they should be out before too long. They never came out they never called I said please call if there's a problem. DO NOT RELY ON THIS COMPANY. FOUR TIMES TO FIGURE OUT WHAT'S WRONG WITH IT AND THEY DON'T SHOW WHEN IT'S TIME THAT THE PARTS HERE TO FIX IT WHAT'S WRONG????

Kern Heating and Cooling is very professional in giving evaluations of existing heating and cooling…read moresystems. Their service is quick, efficient, and thorough. I highly recommend them.

I had the pleasure of meeting Matt today. I was going threw a plumbing emergency. Matt was very…read morecourteous and professional. He explained what was going on and fixed it in a timely manner. I plan on making Stark my first choice plumbers(Matt). Thanks for your service today.

We received a card reminding us that it was time to get our septic tank pumped, since it had been 3…read moreyrs. I called to schedule and asked how much. We told them we weren't having any problems. They quoted $450 and said we had a 1500 gal. tank. They came out, pumped the tank, said everything look great, and there saw no problems. The driver did not tell me how much was pumped. A few people on a local newsgroup said Ace also charged them for 1500 gal., but their tank was only 1,000 gal., so called the health dept, who confirmed ours is only 1000 gal. I asked Ace why they have been charging us for 1500. They said there are a number of reasons why more than a 1,000 gal. could have more waste - heavy rain, backups, etc. - none of which were true in my case. The problem is they quoted $450 and said we had a 1500 gal tank BEFORE they even came out. They have pumped our tank 3 times and each time charged for 1500 gal. They refused to refund us the $125 difference. We will not be using their services again.

Ace did a great job today at my residence. Dan gave excellent customer service and was very…read morefriendly and honest. This was the second time we have used them and will again and again. Thank you!

Thanks so much to Jason at Creepy Critter Wild Animal Control. This past week we hired him to help…read moresolve our ground hog problem. Jason gave us an acceptable price and went about his business with professionalism, knowledge and his expertise of trapping and relocating. Along the way giving me valuable information about what he does and how he does his job. Jason showed up as requested and daily checked and adjusted what he felt necessary. We had a very good outcome and will not hesitate to ask for him or highly recommend him to others. Thank you again for a successful end to our problem.

Jake did a huge amount of work in some bad weather! He kept the lines of communication open. He…read morereplaced my furnace duct work and skirting that had been damaged. Now my home is warmer because the heat from my furnace is going into the rooms where it's supposed to be -- instead of out into the "great outdoors"! I highly recommend him! P..S. Although I'm shown as a resident of Wooster (above), I actually live in Holland, OH.)

We can't thank Steve Johnson, president of AAA Standard Services, enough!…read moreAt 5:30 on Christmas morning, we woke up to a busted hot water heating pipe in our family room. Within a short time after placing a call to AAA, Steve was at our door. He was able to extract most of the water from our carpet. Before 10 a.m. our carpet had been removed and hauled away by Steve. He brought in big fans and a dehumidifier. He and my husband located the fractured pipe. He went into our crawl space to locate any other possible problems. We can't thank Steve enough, he went above and beyond and all on Christmas morning! We highly recommend this company! Jean K.

On a Saturday night we encountered a sewer back up. We called and this service was very friendly…read moreand sympathetic. He said they'd have someone out to look at issue and proceed from there. He was up front about wait as it had been a full day and all crews were currently out. We had someone within a 2 hour window. He told us that at 8:00 am on Sunday prompt we would have a full team. Happily, they showed up and within 3 hours they were in and out. Left us with two power blowers and a dehumidifier to run for 24 hours. They handle the work with insurance co- we paid deductible. Crew worked hard, were professionals and hauled debris away. Highly recommended!

Brandon from Aquatek Water Conditioning was out to our home and did a water check since I had been…read morenoticing a little bit of staining on clothes and a sink. It shows we have pretty good water but a slight rust problem. Brandon gave us an option that he thought would assist us. I researched the company, the suggested equipment and also the problem. At that time we decided to go with Aquatek since I had also seen positive reviews about the company. Heather from the office made the appointment and was very cordial, professional and courteous to me. On the day of installation Phil came out and was extremely efficient, knowledgeable (especially with all of my questions) and completed the installation perfectly. It has almost been a week and I can tell the difference already. I am very pleased and plan to get on the delivery service in the near future. Very glad since I believe in shopping local and buying local. I look forward to a long relationship with this company.

We became customers of Aquatek a little over a year ago when the smell of our city tap water became…read morea little bit too much to bear. The installation of the unit was quick and painless and the fees for their service are very reasonable. We just got through with our first annual servicing (changing of the filters) and everything was fast and efficient.

I called Aaron this morning and he offered to deliver today. The people dropping off my swim spa…read morewere having problems moving it and getting it in place. Aaron and his employee helped physically move my spa into place. The cost for his water hauling was very reasonable. I am going to use again and recommend to friends.

We have white carpet and young kids -- bad combo. Marvin (aka Mr. D) is somehow able to magically…read morebring the carpets back to practically new. His prices are reasonable and he's an overall great guy. Highly recommend.