Staff is so welcoming. Wait was so short. Exam was very thorough and Dr Hernandez is very kind,…read morevery smart and took her time with my exam. I wish all my health providers were of this caliber!

I have used Optical Edge for vision services since moving to TX some 5 years ago. Everything about…read moreit from staff to the most up to date equipment is top notch. During my tie here I needed eye surgery and was referred to the best in the area. The shop is clean, comfortable and welcoming. I highly recommend Optical Edge for any degree of eye care.

The doctors and staff are very attentive and knowledgeable and very personable…read more The lenses and eyewear are high-quality at a good price. Their warranties are second to none.

Very friendly staff, they got me in on short notice and the staff was very patient with me.read more

Just trying to get my new glasses fixed. I got them at the TSO by Baybrook and dropped them off…read morethere but then they called me back to say no, I have to come pick them up and bring them to this TSO to talk to Lisa the manager. Ok so that's a pain, but I can't see out of my new glasses and I need to figure out what's going on. So I go pick them up and bring them here to talk to Lisa. Except Lisa isn't here. She just left and won't be back until this afternoon although the other location said she will be here all day. So I am beyond irritated at this place and with TSO in general. I spent over $300 on new glasses that I can't wear because I can't see out of them and I can't seem to get any resolution to get them fixed. If they get their heads out of their butts and take care of me I will revise my review. Right now they are a solid one star, and that's just because Yelp makes me use at least one star.

I was greater with a smile, my optometrist was very kind. The staff at TSO were great! I am happy…read morewith my service!

I had a great eye exam and glasses fitting…read more.. Once I was done I was informed that even with insurance I owed almost $360 and my son owed $180. This was my first eye appointment in years and now it costs $360 out the door with a standard set of frames? My son had a simple correction and it was still $180 after insurance. I am willing to pay my share, but these prices are a perfect example of taking advantage of the customer. My wife will pick up my glasses as I will never step foot into this establishment again. SHAME ON YOU RESTORE VISION CENTER.

Restore Vision Center is top notch! The optometrist is amazing, warm and professional. Tony always…read morehelps me pick out the perfect frames!! Been going here for 3 years now and have not had a bad experience with any part of the services.

Love that all the staff was wearing masks, they had sanitizing stations throughout as you moved…read morefrom room to room. The staff was very nice and efficient. They emailed me all the paperwork I had to complete before my appointment to lessen the amount of interaction time. As for my first vision checkup, the entire process was easy and I didn't need any glasses! Woohoo!

Amazing doctor! Too bad I moved away. Finding this level of care since has been hard.read more

I've read some not so nice reviews about Hopping Eye Assoc but I went anyway because it was…read morerecommended by a friend. I will say it was probably the best experience I've ever had. I started wearing glasses at 10, contacts at 14 (hard lens). By 40 my eyes had gotten where they said I needed bifocals. Went back to glasses but I still struggled and had to take my glasses off to read. Every year I had the same argument with my optometrist and then with ophthalmologist. I was told I just had to give the new glasses time. I tried bifocal contacts. One lens for distance and one for near. I was miserable. I even tried the multi focal contacts but I still couldn't read. As my grandchildren started coming along I had my glasses off most of the time. Babies like to pull them and I couldn't afford a new pair if they broke. Yesterday I explained to Dr Sun my issues. He was willing to help me find a solution and it was so simple. I didn't need readers and because other Drs kept insisting I did, it was just enough magnification that I couldn't see to read, and I love to read. Dr Sun fiddled around with these funky frames that he could put different lens in and I would try them on. Guess what! I could see perfectly for distance and to read and everything in between. I could even go back to contacts. The solution. One contact only. Distance in my right eye and nothing in my left. My brain had already trained itself to use one eye for distance and one to read years ago so this was a breeze. I would go back to single vision glasses. Yesterday afternoon was the first time in 30 yrs I could see well. I moved out to the front where the front office employees were friendly and very helpful. I thought the frames were kinda expensive but I don't usually have to buy new frames very often and getting out of progressive lens was going to save me a ton. Plus nothing in today's world is cheap, nor is it built to last so when I was offered a warranty for $25 I jumped at it to have that peace of mind that my glasses were protected. I also knew I didn't have to buy my frames and lens there, I could go online and buy 20 pairs for what I paid for one pair. Yesterday, I would have paid 3 times what I did just because a Dr finally listened to me and I can now comfortably see near and far without removing my glasses or my contacts. From my years working in the warranty department for Kenmore vacuums, I always purchase a warranty if it's offered. Very few companies can afford to stand by a product they don't manufacture first hand. American made or Chinese made very few products are worth what we pay for them, that includes glasses. Kenmore has a 1 yr warranty that honestly is worthless. Agents are trained to listen to key words that void your warranty. In fact most products are that way so if it's something I want to use for a while I purchase an extended warranty. I've had to use that warranty more often than not. I'm sorry for anyone who didn't purchase a warranty and something happened to their glasses but don't blame the clinic if you were offered extended protection and decided not to take it. This is a whole different century and not the old days where Kenmore vacuums lasted 40 yrs. Nothing is made like it used to be. Bite the bullet and pay for the warranty. Thank you Dr Sun and Hopping Clinic for giving me back the ease of site that I figured to never have again. I'll gladly sign my name to this review. Sharon Walker

I have been going me and my family since 1984ish. The hold is kind thoughtful they go out of there…read moreway to help you and that the doctors to.

I recently went to Dr. Woo's office for an exam, and I was pleasantly surprised. I am unsure what I…read morewas expecting, but Dr. Woo was professional and kind. He did not try to force any products on me that I did not need. He kept it simple and to the point; I was able to ask questions, and he was informative, which I appreciated as a customer. I will be going back and referring him to others!

Had to find a new optometrist and I'm glad I chose Dr. Woo! He was so kind and very knowledgeable…read more Highly recommend

my husband and I have been seeing Dr Levin for yrs and have no issues at all. Staff is…read moreprofessional and friendly! Hope to be seeing them for many years.

Doctor was great, patient, and explained everything to me. Support staff is the reason I decided…read morenot to return to this practice. I needed to reschedule my appointment so I called 1 week in advance. The staff acted like they had no idea how to do this. They explained that the doctor is not seeing patients after a certain date so I asked if the dr was leaving the practice. If that was the case then I needed to schedule with another doctor there. They kept transferring me back and forth between offices and put me on hold for a total of 35 minutes between transfers. The staff needs to be trained not only on procedures but on telephone etiquette and customer service. Update: found another doctor with a different practice, staff appears to be well educated on customer service. I called back to Houston Eye Associates and on hold for 5 minutes just to request my medical records be transferred to other dr, and to no surprise they did not know the procedure. Sure glad I don't have to deal with them anymore!!!