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    Houston Eye Associates - Pasadena

    3.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Houston Eye Associates - Pasadena

    Eye exams

    Eye surgery

    Eye testing and diagnosis

    2 More Services

    Eyewear fitting

    Retinal imaging

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    5 months ago

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    3 years ago

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    Ask the Community - Houston Eye Associates - Pasadena

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    Pasadena Eye Associates - Someone possibly shat themselves here.

    Pasadena Eye Associates

    3.2(17 reviews)
    0.6 mi

    I have been coming here for over 4 years. Dr. Hakimi is an amazing doctor who truly cares about his…read morepatients but the front desk staff and scheduling here is absolute garbage. My appointment was set for 10 AM, I arrived at 9:50 AM, and by 10:45 AM I was still sitting in the lobby with 4 people ahead of me. I don't have time to spend 2 hours at the eye doctor. Stop over scheduling and see people WHEN THEY'RE SCHEDULED. When I informed the front desk girl I would need to reschedule my appointment since it was now 45 minutes past when I was supposed to be seen she laughed and could have cared less. I had to take off from work to come to my "appointment" and am scheduled to go in at 11:30. So essentially I took off from work for no reason and wasted 45 minutes of my day. Additionally, the facility is disgusting. The lobby chairs are covered in what looks like dark fecal/urine stains and the arms of the chairs have sticky residue on them. I called over to Pasadena Eye Center on Crenshaw and made an appointment for next week. Take your money else where. Maybe Dr. Hakimi will take these reviews into consideration & do a staffing revamp.

    I went to the Pearland location and while they were punctual and friendly, the actual equipment and…read moreespecially the bathroom was pretty gross. I didn't see them wipe down the equipment before I put my face on it and I didn't think to ask them too because I assumed it was clean but after putting my face on it it didn't feel clean. And I went to the restroom there and there was pee stains all over the seat it was pretty nasty. If they clean up better and have better sanitation practices then I would add more stars

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    Pasadena Eye Associates - Urine stained lobby chairs.

    Urine stained lobby chairs.

    Pasadena Eye Associates
    Pasadena Eye Associates

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    Kirkwood Medical Associates

    Kirkwood Medical Associates

    2.9(15 reviews)
    1.4 mi

    Not the first time having this experiance, arrive for my scheduled appointment. Wait in the waiting…read morearea for over an hour to 1 hr 1/2. Observe 15-20 patients check in and get seen and depart. Dr. John is a great doctor, but the service time in averaging a three month appointment scheduling availablity and processing time to be seen at your scheduled appointment is not worth the wait.

    Today I had an appointment scheduled for 11:30am to see my PCP, Dr. Toby Kirkwood at Kirkwood…read moreMedical Associates. Mind you, I've been going to this clinic since 2008. I arrived there at 11:05am and checked in. I sat in the waiting room patiently waiting to be seen. At 12:40ish the nurse called my name to be taken in the back to be seen and get vitals taken. She noticed that I was somewhat irritated as to having to wait so long. She said she was sorry but that was just the way the Dr was, meaning Dr. Toby Kirkwood. I told her it was unacceptable and I'm not going to tolerate it. She apologized and said that she would check back in with me in a little while. 5-10 minutes later, she came back and said the Dr would be another 5-10 minutes before he would see me. I told her no ma'am I'm not going to wait another minute and I walked out without seeing anyone today. I told her this is the last time I will be back to this clinic. I had another appointment next month but on my way out, I stopped by the desk and canceled it as well. I did receive my co-pay back that I had paid for today. I refuse to wait over hour half too 2hours to be seen. My time is just as precious as his......POOR SERVICE!!!! Watch your time!!!!

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    Kirkwood Medical Associates - Kirkwood Medical Associates

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    Kirkwood Medical Associates

    Houston Eye Associates - Pasadena - opthamalogists - Updated May 2026

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