Great for annual vision checks, but more importantly when I need a doctor quick, they get me in as…read moresoon as possible. Everyone is always friendly. Always helpful when picking new glass frames.

The support staff is exceptional. It's not often you find both pleasant and efficient but they are…read moreBOTH. The receptionist was multi-tasking and continued to be kind without missing a beat. They had equipment issues the morning of my appointment and were running behind. What I appreciated the most was the continued acknowledgment that they were working as fast as they can and they were sorry about the delay. I think I had someone acknowledged me four or five times as I waited. It makes a difference.

Simon was compassionate, he was thorough and went above and beyond repairing my spectacles frame…read more He said that he wouldn't have the exact match of the earpiece, but found one that was good enough. The new earpiece restored the balance of the heavy lenses and it was installed within 3 minutes. He didn't have to clean and polish the lenses, but he did. That was very kind. Great employee!

Came to buy some sheep. They didn't have any (even though we live in a nation literally full of…read moresheep literally). False advertising, then. Should have gone to Woolmart instead. The vision center has actually become Barbi's go to when we're here, they're just cheaper than most optometrists. This is a useful Walmart which comes to you complete with all the trimmings, such as the Pharmacy and Garden Center and what not. It's located right off the freeway (North East Side) in the League City-Webster-Clear Lake area, and gets pretty busy, but not as shockingly busy as some of the Houston locations closer to town. We've used it three times now and there will definitely be more visits. There's a hair salon in here too, although it might be gone now, I'm not sure. There's also a pretty decent McDonalds and a Woodforest Bank as well.

Run from this place. Dr. Meagan LeGrand maybe be good at her job I don't know, but this location…read moreis all about up charging at every chance they can get. In 2021 our visit was a 45 charge. 2022 no visit. 2023 the visit was 1169.00 insurance pd 716.00 my husband paid 428.00. 2024 my husband again went for his eye exam again another pair of glasses visit was 1250.00 insurance paid 669.00 he paid 455.00. 2025 one year later again he goes for his yearly eye exam this visit was 1169.00 insurance paid 716.00 and his coat was 453.00 Modo eyewear Modo 4632 she charges 315.00 less insurance he paid 148.00 for glasses. They are 150.00 all over the internet. Sold same frames all three years in a row and doesn't want to put new lenses in old frames because the lenses are flimsy -her comment when I asked. His script from year to year 2021 OD +.50 -.75 OS +.50 -1.00 2022 2023 OD +.75 -.75 OS +.75 -1.25 2024 OD +1.00 -.75 OS +1.00 -1.25 2025 OD +1.00 -.75 OS 1.25 -1.25 Note he is diabetic and has been since 2017 his vision is not perfect, but really three pairs of glasses in three years with such a slight change in prescription!!!?!??! I asked her why he got glasses her response was he wanted them. You are the professional you could have said it's not enough of a script change to make it worth while and never did they offer THIS YEAR to use the old frames for the new lenses. She knew he had two extra pair! 2/11/2025 when I reached out and asked questions about the extra 25 charge which sounded completely made up she got an attitude and snapped back if we didn't want the glasses to return them and she will give us our money back. I'm sorry that's a great fix and we are going to be accountable for our choices but let me tell you something she has an attitude if you decide not to buy glasses. She doesn't like to be questioned and her services are not honorable. Whether this is her or her staff it needs to be addressed. This post is long but I just don't want others to get ripped off when they are honestly trying best to just get through the day to day struggles. You don't get a second chance to make a first impression Meagan!

I never have a bad experience with this practice. They are always on their game. They are prepared…read morefor my visit, exam rooms are spotless and the doctor and her staff are friendly and professional. Compared to others, she is an A+.

The Optometry Group in Friendswood, TX is the absolute Best! Maribel and the other staff members…read moreare Great! This eye glass facility is very competent, detailed, and professional in handling all our family's eye management needs. I wouldn't see myself going anywhere else but here and I recommend you do the same! Thank you Maribel, Dr. Tom, and all the rest of the staff at the Optometry group for all your continued care and help with our family's sight and eye needs!

This optical shop has been unreasonably overcharging customers for many years. They collected…read morepayments from customers for services that should have been covered by insurance; however, to avoid the hassle of filing claims, they required customers to pay the full amount out of pocket. When customers requested that they file insurance claims--and even when the insurance company proactively contacted them with the same request--they flatly refused to cooperate. Furthermore, when customers asked for copies of their receipts or copies of their eye examination results, the staff repeatedly stalled and withheld the documents. When a customer discovered that they had been charged for unjustified fees on multiple occasions--and, worse yet, that the lenses provided had been manufactured with incorrect prescriptions--the shop owner became hostile, physically expelled the customer from the premises, and threatened to call the police. The owner is arrogant, rude, and refuses to issue any refunds. This establishment is a family-run business owned by a Vietnamese couple; they are malicious, greedy, and engage in deceptive practices against their customers. I urge everyone to avoid this shop--proceed with extreme caution!

Mariah was very disrespectful and rude. Was very short answering my questions. Not once looked up…read morefrom her computer and computer to look me in the eye though I did ask her twice if she remembered me from my previous visits. Called to share with one of the two doctors there but the manager was not cooperating and would not allow me to connect with either Dr. Choi or Dr. Vuong. So strange for me being a patient of them for over 3 years, as well as me having all my children and my significant other go there for our yearly check ups and eye wear. Do not recommend going there unless you do not mind being mistreated by Mariah or anyone else.

DO NOT GET YOUR GLASSES HERE! The manager will flat out lie to you about delivery dates, make…read moreexcuses left and right, treat you rudely and hang up on you when you try to inquire regarding delivery dates. This is the worst customer service I've ever experienced. I have been going here for more than 20 years and the current staff is making this place horrible. I will never return to this place. It's too bad, too, because the doctor is fantastic. The manager is a disease that's spreading through this establishment. DO NOT BUY GLASSES HERE! I will continue to spread the word until this manager has been removed.

Went to go pick up my glasses today and I absolutely love them! They have such a great variety of…read morestyles with great prices. Plus I got the anti-glare lenses that make everything look so clear. The gentleman that helped me made the decision for the lenses so much easier since he had them too and swore by them. Dr. Hillard is always super nice, funny, and is very patient when I can't decide which is better. "1 or 2, 3 or 4..." The staff is really nice and is very professional and sweet. This is why I will keep coming back again and again.

I recently took my three teenagers to have their yearly check. Two of them for the first time. Dr…read moreHilliard and her staff were unbelievably inviting and caring! My youngest was interested in contacts but had a lot of anxiety about putting things in her eye. There was a young lady,Morgan, that patiently helped her learn how to put the contacts in and how to remove them. The office manager, Donna, also showed great care and patience while we had to go through a few extra steps to find the contacts that were the most comfortable in my daughters inexperienced eyes. Of course I am also greatfull to Dr Hilliard. She is truly a gem. She has a talent for making her patients feel relaxed and comfortable. All of this personal care and interest was given to my children while maintaining strict social distancing standards. We felt safe and cared for! As a bonus the office has recently been remodeled and it is absolutely beautiful!!

These people had me wait an hour and 20 minutes when I had an appointment. I ended up walking out…read more They never even called me! I won't ever go to this place again.

I have gone to Clear Lake Eye Center for 4 years. I always saw Dr Hernandez who was excellent…read more Dr. Hernandez was caring and thorough and an overall great doctor. I went for my yearly appointment on April 30, 2024. When I checked in and had my preliminary workup done, I waited in the room for Dr. Hernandez. Instead, Dr Brending came in and proceeded with the exam. I stopped her five minutes into the exam and asked where Dr Hernandez was. Her reply was, "She's not here anymore". She would not tell me where she went, she refused to say. Dr Brending advised me to try Neurolens. She said it would take 2 weeks to get them in. After 4 weeks, I had to call and ask where they were....surprisingly they arrived that day. They did not work, I could not see anything out of the lens's. They sent them back for re-calibration (?), again promising 2 weeks. This time I waited until week 5 and I had to call them to find out they were in. Again, they did not work, the lens's were worse the second time. They wanted me to come in for an in-depth vision exam. I refused. I should mention these cost me $1000 out of pocket, (insurance will not pay). I willingly paid that because the benefit of the Neurolens seemed worth it. I asked for a refund for 6 weeks, they would not discuss it. They instead put updated lens's in my current glasses and I received a ridicules refund of $400. While yes, the money is the frustrating part, it's all about the service I received, which was 1 star at best. I've never had an eye doctor who does not call when your glasses are ready. And I can't figure out why I wasn't notified about Dr Hernandez. My advice, if you went there to see Dr. Hernandez, don't waste your time going now. If anyone knows where she went to practice, please advise. Please read the other one star reviews....this has happened to me so I whole heartedly agree !!

I had my eyeglass prescription done at your location. Glorinela was fantastic! She went ABOVE and…read moreBEYOND for me. She helped with a mixup with VSP (due to someone else's mistake). She was so friendly and patient with both the face-to-face meeting and at least 4 phone calls to fix the problem. I would say that Glorinela was the best customer service person I've dealt with in at least a year. Kudos!!

Fare priced. They dont accept my insurance so i am no…read morelonger a costumer, but i totally recommend this place

The staff at FV is very friendly and Dr. Tran is very thorough and makes you feel like you are a…read morefamily friend.

Dr. Tran is an highly exemplary and unique O.D. comparing to other O.Ds I have seen in the past…read more What is unique about her is that she informs me about the diagnosis every step of the way during my eyes examination. She also tells the meaning of the diagnosis and provide advice for treatment and care. I highly recommend her for your eyes and vision care. Importantly, the staff is very professional, friendly and caring. Dindy Ramkissoon.