Absolutely love the environment, food and drinks. My favorite bartender Josephine does a great job making sure my experience is always special. Thank you Fratelli read more

Come here and spend $30 for a plate of sub par pasta but definitely be expected to be rushed out by manager Jay!

Compared to the other restaurants these names are tied to, this was overall a disappointment. Seated 40 minutes beyond our wait time, finished our appetizer before drinks came, to which then weren't even correct. and the meals were just ok. $32 chicken parm could have been a lot better. Hopefully this place is just new and working out the kinks but I won't be back. Managers awkwardly hovering around you and not even asking how things are going probably the worst part. read more

We had made reservations 4 months in advance. Wholey anticipating that since Valentines Day falls on a Friday, it was bound to be packed. After fighting through traffic and playing "musical parking" in the garage. We still arrived 10 minutes prior to our scheduled reservation time. After checking in we waited 22 minutes to get seated. Well, it's Valentine's day and completely understand some couples probably weren't in a rush to leave. Sooo, why am I writing out this review?? Imagine making a rez 4 mths in adv & standing by the check-in desk and seeing 5 couples come in and get seated before you. Granted two of the five opted to sit by the bar area. The other 3 were seated in the main dining area. When I confronted the host, she mentioned that they had check'd in earlier. I would've understood that if I didn't hear them come in and EXPLICITLY say "Table for 2" as oppose to saying "Reservations for xxxx" etc. I refuse to believe there was any racial bias or anything like that but it did feel awkward standing there for that long as couple after couple got seated before us. The whole situation just left a bad taste in our mouths. We had the Shrimp Scampi for an App which was good. The bread was slightly stale, def not fresh but none-the-less ok. I had the chicken parm and my wife the short ribs & double mash on the side. We also had 2 drinks each and a sparkling water for a grand total of $189 not including tip. Although the food was good, it was definitely not good enough to wash out the bad taste we had during the initial check in process. So next time I enter the Encore from the garage looking for a meal Fratellis won't be it. #DoBetter read more

I had to check out this restaurant and the food was cooked perfectly. We ordered Shrimp Scampi with an order of linguini which was absolutely cooked properly and the shrimp were the colossal shrimp and the flavor was truly from Italy. We also ordered Rack of Lamb. Wow! The best I've ever had. You will not be disappointed. read more

If you want quality Italian and a great dining experience - this is the place! Frank the manager greeted us at the door and walked us to our seats w/ the hostess - over the top service and the meal was fantastic! read more

Rude and dismissive!!!! I was looking for a new place to dine through google a few weeks ago (which I've done many times)and fratelli came up. I decided to book since I haven't been to Encore. I booked a party of seven, two weeks prior to my birthday. Included in the party of 7, was my 19 year old son. Three days before my birthday, I called and told the host we were now a party of 10 and she made the adjustment. We showed up on 9-13 to Encore to only find out that we were not dining at Fratelli. The only entrance to the restaurant is through the casino and of course my 19 year old son was denied entrance. I called the restaurant to see if they could make an exception, we were celebrating a birthday after all. The hostess was so rude and cold!! I couldn't believe!!! I told her the situation and all she said was "sorry but you have to be 21+ to dine with us and it's on our website" she hung up before I could let her know I booked through google and it said nothing about the establishment being 21 plus. The website may have said it but if you book through google and click on " reserve a table" you don't get any additional info. You can now imagine my embarrassment when I told my party the situation and of course my son felt awful because he thought he ruined my birthday dinner. I'm very disappointed the way they handled the situation and not sure if I'll give them a second chance. read more

Went here last month for a very special birthday dinner for a family member.....this review has taken me so long because I was torn as to where to go to at the very least warn others before they make the same mistake of celebrating something so special here and to alert owners/management but I've decided to just let it go by informing future diners. The food was wonderful, the decor beautiful and of course the casino is a fun place to finish off a celebration. The staff was unbelievably rude, dismissive and condescending. The entire dining experience was just extremely disheartening. After being shoved out the door with what felt like sippy cups to rob us of what was supposed to be our relaxing after dinner drinks...the mood was so destroyed that I didn't even want to enjoy the casino and left for my hour plus drive home after 20 minutes. The long list of incidents that occurred at the table is too long to type. Such a shame that a beautiful restaurant serving lovely dishes was completely overshadowed by our treatment. read more

Really good service and food. I Came alone for the first time on a Saturday which was very busy but the service and the timing was still pretty good. Food was very very good (which was a surprise because normally when restaurants are that busy usually food's quality decreases, but not here ). Something I noticed was the Head chef had the time make sure that all (well maybe not all but most costumers) we're having a nice experience and if their food was good, (including me). His pasta was delicious and will definitely come back very soon! read more

The front staff is extremely rude. Reservations has no value to them. I made my reservation well in advance for our anniversary. We were little early and we were told that we will be seated shortly. After 10 mins my husband checked and they mentioned that are running behind. 20 minutes passed by, I went back again to check. The other lady said that I am gonna mark you arrived and it's going to take some time. To which I said I have been here for more than 25 min. I don't know what happened to the other lady and started shouting that it's going to take time if you wanna leave you can. This is not the behavior expected out of staff of fine dining behavior. When I told the other person that I didn't appreciate the rudeness she told me she will make up for it. I am still searching what she had in her mind to make up. The service was slow, the food was not that great, the puttanesca was too sour and there was nothing complimentary. I don't recommend this restaurant at all. read more

First time at the Encore casino and looking forward to good Italian food at Fratelli. I was disappointed. The bread was stale and dry. The salad misto was just lettuce wrapped in two cucumber slices without dressing. It had no flavor and was difficult to eat. The eggplant appetizer was mushy and tepid? It was about 5:30 pm before the rush and i would have expected better service and food. The bill was pretty high for what we got. read more

We had a cocktail party in their private room and it was fantastic. The food was phenomenal and service was incredible. We had unbelievable apps: Tuna tartar, beef Wellington, then late night pizza...all were excellent. read more

If you're expecting the same atmosphere, ambiance and food quality of some of the greats in the north end, just don't. The food is mediocre, service is rushed, untrained and sloppy. Very very loud so be aware. read more

Great Italian food!Place is very nice,First class service.Great job to whoever is involved,Definitely will be back.

Five stars, food was amazing. I got the short ribs and I could cut it with a fork, easily the best meal I've eaten at this casino or in the whole town of everett. The service was also phenomenal, the waitress was there any time she noticed an empty glass or something that could be done, she was very attentive to our table despite the restaurant being slammed with patrons. The manager of the restaurant came over to introduce himself and personally welcome us to the restaurant which I thought was really nice. Definitely get the espresso martini if you're going to enjoy a drink while you're here it was the best tasting espresso martini I've ever had in my life and I will definitely be back for more. If I could rate this more than five stars I would. read more

Team how can you serve the Brick Half Chicken and have patrons use a butter knife to slice it ...come on now ...the tiramisu was spot on ....ordered a double espresso and was presented a half espresso that tasted burn read more

Experienced Fratelli's for the first time, and probably last time. Service was wonderful, our waiter was very attentive making sure everyone got what they needed. That being said, the food left much to be desired. I ordered the Maori, I thought spaghetti and meatballs, it's hard to really mess that up, right? The sauce was bland, nothing spectacular about it, and the meatballs were lukewarm almost cold. We also had the Ravello (Ravioli), another entree that lacked flavor. I should've gone with my first choice, the Postiano, but you live and learn. 2 stars, the waitstaff saved this review. read more

I went to Fratelli for my birthday dinner. I made a reservation and noted my gluten sensitivity. Our waiter Ethan, was amazing. He was aware of my dietary restrictions and explained my options. They have gluten free gemelli which tasted great. Food was awesome and came out in a timely manner. I really enjoyed my time there. I will definitely return read more

The biggest joke in Encore, they are privately owned and they act like they are better than the Encore customer. Twice I order gnocchi to go and the total was $28 and change I face them $40 and they bring back $11 and to my change. I asked for it the first time and was laughed at and embarrassed. The second time I just let them keep it. I went and tried to be seated and the staff is unbelievable rude. It's shame to have rude people in a place like Encore. Go to Sinatra's or Rare. read more

Worst experience I have ever had at a Boston restaurant. Server Ethan tried to scam our party. We asked to split the bill 3 ways. He tried to charge us double the original bill. Thank god we all looked at the bills before signing. The manager that came over to help was super rude and unprofessional, he did fix the bills but was annoyed about it. We got the vibe that they assumed we were drunk since it was 12:30am (we weren't) we assume they must do this all the time to late night parties. Check your bill, better yet do not eat there. Sinatra is by far a better experience with friendly professional staff. read more

I had dinner last night with my wife and brother for his birthday it was excellent. Our server was very attentive bringing us our drinks and taking our appetizer order. We ordered shrimp scampi, octopus, and mussels and clams all were outstanding. For our entree's my wife had the short ribs, my brother had a seafood risotto special, and I had the veal Milanese all were very good my brother couldn't stop saying how good his risotto was. We didn't have room for dessert because we were stuffed. Keep up the great work. read more

Enjoyed a wonder dinner and drinks great staff wonderful service food was hot and delicious the waiter was friendly and very attentive

We went for a 40th birthday last night. The decor and furniture are very cheap. After being a fan for decades of Franks restaurants Quattro, Briicco, Il Panino and Nicks Nico/ Strega I'm embarrassed for the both of them. I was in the ruse of overpaying while at the casino. This though felt like Denny's. Rushed service and It's clearly not the same recipes. We won't be back. read more

Super overpriced,food was okay, service was terrible. Has a fun night but for $38 chicken parm it would have been nice if we were checked in on after receiving it.. it was simply okay. read more

Excellent food and service. We were greeted by Alberto the host. Awesome guy and very helpful. Food and drinks were fantastic. I will be back! read more

Fantastic north end food with a glamour casino atmosphere , large bar with several bartenders ..the place is hopping with lots of staff ,excellent menu, by far the best restaurant at the casino!!! read more

The best in the entire hotel. Feel like you're family and the food is the most authentic. I highly recommend, you will not regret it.

I have been to encore numerous times already and found home at fratelli. The food is outstanding and the service was up to par. I enjoyed the filet and my wife had the ossobucco. We split a half order of pasta for our first course which was very light and fresh. I would recommend this place right off the casino floor. read more

The service here is not good. Our waiter was a bit pushy and not knowledgeable when I asked a few questions on the menu and wine. For a $37 chicken parm, the cutlets weren't pounded out thin and the breading was a little soggy. The Napoli which is a pasta dish with Broccoli Rabe and sausage was excellent. The most disappointing thing overall with our dining experience was that my wife ordered a dirty martini with olives in it and the toothpick they were served in left shards of wood in the olives and also small wooden flakes in the drink itself. I brought it up to my waiter since she did not want a cocktail with little pieces of wood in it and the server did nothing to correct it. We weren't offered to get another one or have it taken off the bill. Very disappointing considering it was a $16 martini and this place prides itself on service and being a high end restaurant. Given the owners, I had very high expectations of this place and was disappointed due to the poor service and customer experience. I would recommend you go to Sinatras over this place until they get it figured out. read more

I was a little bit concerned by some of the negative reviews, but we went anyway. It was wonderful! We were seated promptly. The staff was amazing. Our server, Salvatore, was the best! We started with the Scampi appetizer. It was delicious - not swimming in garlic, so you were able to actually taste the food. The presentation was lovely. The Caesar salad was fresh and delicious. For our meals, my husband had the Veal Ossobuco, and he raved about it - cooked to perfection, flavorful, and tender. I had the Vesuvio, which is a pasta with a bolognese sauce. That was delicious as well, and the pasta was cooked to perfection - not at all gummy or mushy. While the portions were not enormous, I prefer it that way. At the end of the meal, we were treated to complimentary Limoncello as an anniversary treat! A word of caution - it is not a quiet place, but rather quite lively. We were, however, able to have a conversation during dinner without having to shout. If you go around 7, you may have trouble being seated. Our reservations were at 6, but by the time we left, around 7:30, there was a line. We will definitely be returning, and not because of the gambling - we don't - but because of the delicious restaurant. read more