I was a fan of Frank's Soup Bowl until today! I placed an order for chicken soup and brown stew chicken! While eating I found a piece of plastic in it!! How shocking and disgusting!!! This is my last time ordering from them!!! read more

Frank's Soup Bowl - Plastic in brown stew chicken soup dinner! - New American Near Me - Bronx, New York

Maaaaaaannnn listening. Fo you know how HARD it is out here to find good, meaty oxtail with flavor AND rice and peas well seasoned? Pssshh....5 stars just for that! Oxtail was tender,like tenderisim tender. Well seasoned and moist. The rice and peas actually had some damn flavor to it. I read it an another review and was like yeah, aight, we shall see lol I love rice and peas. The issue is that I rarely encounter a well done rice and peas besides myself when I crave it so bad I'm forced to make it myself. This, however, was nice and coconutty. I can taste the all spice but not overwhelmingly. The seasoning was on point. Cabbage was cabbage, no remarks. The plaintain was nice and ripe. I didn't mind paying the $2 for the plaintain (even though I'm from the 10 for $1 era) because of the portion size. Everything was well packed. No spills or leaks. Very great and pleasantly surprised to actually get my money's worth here. read more

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Ordered curry goat and white rice only received white rice for 17 dollars incompetent employees only got 7 dollars back read more

Frank's Soup Bowl - Ordered a medium goat with white rice the idiots only gave me a tray of white rice - New American Near Me - Bronx, New York

1st time ordering food for myself here & I was throughly shocked on how good it was. This is my go to spot for goat head soup for my mother & aunts...I don't eat that. But they rave about the soup here. Yesterday I decided to try the oxtails here for the 1st time. Everything was so good. Oxtails was seasoned well. Thank goodness I didn't taste any ketchup in the gravy. Most people use that to stretch the oxtail gravy which is horrible. Rice & peas was very good. Veggie was good as well. This is one of the very few places that still sell small plates for oxtails. I will always come back for the soup, now I can get the oxtails for myself. read more

More meat on the bone less cabbage more gravy oxtail is dry first time I had franks I gave it 8/10 now this is a cool 2/10 waste my money and I was craving this they have to be changing chefs on different day read more

Frank's Soup Bowl - Oxtail are bad only bones rice n peas n cabbage doesn't 2/10 - New American Near Me - Bronx, New York

Franks Super Bowl is world renowned for his famous soup bowl. Also, his food is outstanding and I love his one and only amazing fried chicken. No one does it better than Frank's famous fried chicken alongside with the rest of all of his food, I say that because it's hard to pick out his specialty they're all favorites and I also wanna mention he has the best festival in the world. This place is the best kept secret and original recipe that no one can touch. read more

I'm just going to start by saying that I've been coming to Franks for over 10 yrs now. I always order the same ting and that's because it's consistently good. The fried fish and the festival. Spot on every time for 10 yrs. Nobody makes festival like them in the Bronx in my opinion. I've tried other Jamaican spot and Franks got it. However, for 10 steady years, the customer service has always stifled this business in my opinion. The women that are in the front when you first walk in are just poorly trained for "front of the house" etiquette. The attitude is one of disgust and disgrace if you're a woman(They talk to and are much more interactive with the males customers) I witnessed this on several occasions. It's just not a friendly place to patronize. If you're looking for good fish and great porridge in the morning without being greeted or asked "what can they get you", this is your place! I know the men are the chefs in the back cooking up the food, but I would suggest hiring men for the front counter as well. The men are always much more pleasant than the women. I usually don't eat from restaurants that carry a B Grade from the board of health, especially with my extensive experience in the hospitality industry. But I made an exception because I enjoy the breakfast that much. Please consider hiring some friendly young men to handle the customers who want to support this business. read more

Love coming here for fish , porridge, soup ... I'll never stop coming here .. you know unless they start fucking up and hygiene gets bad

The soup was good, but the codfish fritter is terrible. I'm sorry, but you have to work on that dish.

Worst customer Service, Horrible food and all their juices look expired.. so disgusting. I try and go every morning for my some peanut porridge and I'm greeted with the worst attitude by a cashier who looks close to 50 and is tired of her job. Will never go here typical Bronx behavior. If I wanted ghetto I would go get food at Fordham or 3rd ave 149th st. read more

Very good place years ago but greatly overtime this place took a nosedive.Last time I went there order my typical jerk chicken with peas and rice and the fopd had a bit off taste like it's been sitting around awhile.The flavors of the jerk seasoning was a bit lost in translation and the rice was cold and dry,the peas were tough,the rice were flavorless and bland,not to mention the bad customer service and rudeness from the snotty nosed chick who works there.This place needs a major upheaval in terms of food quality and service,it's sad how this place had went down. read more

this is what they sell for 10 bucks....its a no for me. the ackee is poorly seasoned with chunks of black pepper or whatever that is too much. if you are desperate like I was I would say its edible bit please do not go here if the other local spots are open. Staff like most jamaican restaurants are slow act like they are doing volunteer work but ehh that's what I expected read more

Frank's Soup Bowl - 10 bucks small ackee - New American Near Me - Bronx, New York

Very popular neighborhood Jamaican shop. Review is based on cuisine. We go there for any of our favorites They specialize in soups daily, the common soup is Chicken soup. They are all soo delicious. Pigeon pea Red pea Seafood Cow foot Dishes Fries dish Dumplings Oxtail Ackee and Collaloo Curry goat All side dishes ~ rice and peas Favorite local for West Indian soup. Small and constant read more

we ordered breakfast with fried plantains on the side the plantains came burnt I called back the restaurant and spoke to a lady she was very very rude saying she's not the chef she's the one that packed the food and she did pack the plantains and I said to her so why did you send burnt plantains she said its better for her to send it then for us to say we never got it... read more

I like this restaurant. This is the only place in the Bronx I will get Jamaican food when I'm too lazy to cook it. Whether its breakfast or dinner the food is delicious. My favorite thing on the menu is their oxtail. I also like the wings and mac & cheese on weekends. If I want breakfast, I always go with fried dumplings and salt fish (codfish). Hi5 to the chef! read more

Frank's Soup Bowl - Salt-fish and fry dumplings - New American Near Me - Bronx, New York

Their food matches the service: thorough! I've never had a bad meal from them and EVERYTHING tastes home made. The rice and peas remind me of my Dad's and the Chicken soup tastes like my Grandmas. Do yourself a favor and order! read more

So I had a taste for Jerk Chicken and a friend suggested this dump...OMG The food was HORRIBLE to say the least. I ordered the Jerk Chicken & Peas N Rice.... SIMPLE. Once the order was done the lady behind the counter didn't even open the carton so I could see my order which was ODD..Now I know why. The food was a mess!! The jerk chicken wasn't Jerked at ALL. It was baked in a oven NOT on a grill. It was Dry n Hard with hardly no sauce. The rice OMG DRY n gooey...No gravy or anything. Also No steamed vegetables or plantains. I would NOT recommend this place at all. I will continue to drive to Utica avenue Brooklyn for REAL off the grill jerk chicken with amazing Jerk/bbq sauce. I don't understand HOW people like the food here. Its DISGUSTING!!! N the horrible Fish order soon as u walk in the door another turn off. UGH I ended up throwing the entire FULL carton in the trash waste of $8.50 read more

Tried this place on UBER EATS.... food is AMAZING.. oxtail not tough and has a good flavor. Peas and rice very authentic with that kick of spice... and there actually vegetables in the " vegetables" not just raw cabbage The Festival was a bit dry but it had a nice flavor.... nothing gravy couldnt fix!!!! Will order again read more

Whenever I'm home in the Bronx this is a must go. This made it all the way back to Florida and my belly is well happy. I had hominy on my way to the airport. It was so good. Just the right amount of coconut milk in there. The saltfish fritters not pictured here is also very good! I'm a happy girl. The customer service coUld be better but y'all know how it go in a yard shop... read more

Frank's Soup Bowl - Fried fish $3 and $4 option along with salt fish and 4 fry dumpling - New American Near Me - Bronx, New York

Oxtails were not good at all. They were just boiled in brown water with no flavor. Mac and cheese was tasteless and stuck in one lump. Horrendous. Will not return. read more

bought some peanut porridge that was out of this world.. ordered by co worker and now im eager to try the rest of their food as i looked them up here on Yelp.. great flavor as ive had my fair share of peanut porridge im a fan and will be back read more

On the strength of flavor alone, Soup Bowl would *easily* earn a 5 star rating. It's some of the best Jamaican food I've had outside of my mom's house. Ask for their pumpkin and carrots with your vegetable sides, I promise, they are transformative. What gives Soup Bowl a 4 instead of a 5, in my opinion is the sluggish service. It is well known that you should call ahead for seafood dishes, they suggest 15 minutes. However, on several occasions, I've called while more than 45 minutes away and had to wait on shrimp dishes an additonal 15-20 minutes once there. In fact, earlier this spring, I called ahead for garlic shrimp while leaving the Palisades Mall in West Nyack, NY. With traffic on the Tappan Zee keeping us stuck in bumper-to-bumper traffic for 30 minutes I was hoping to swoop into Soup Bowl, pay and leave. To my surprise, I waited an additional 20 minutes for a dish I was told would be ready 'soon'. I make shrimp at home frequently and even thawing frozen shrimp and then cooking it wouldn't take over an hour to prepare. If they can speed up their kitchen, this place would be on their way to success. read more

The oxtail was phenomenal. The closest to how my grandmother made hers. You won't be disappointed when you buy food from Frank's Soup Bowl!

My favorite dish at Franks Soup Bowl is the fried whitening with onions. Love it! The ackee and salt fish with green bananas, boiled dumplings and white yam is one of my husbands favorite breakfast . read more

Average Caribbean food... the say Frank's soup bowl. You would think it would be meaty and delicious, but no.. tried this place a few times and a few times was disappointed.. and to add to it. The girl in the front always has an attitude and a stink face on... I cant anymore... so many options out there, why come where you dont feel wanted... read more

I order from them on UberEats ALL THE TIME! I always get soup with my oxtails with white rice. The dumplings are a little over fried and oily. The salt fish wasn't cleaned off enough to get a lot of the salt taste off and it was extremely oily. read more

Horrible. Wish I read reviews before ordering through uber eats! Stew chicken was so dry it was inedible, rice and peas are not made authentic, it's rice and beans. Also ordered a cod fritter which was also dry and inedible. Threw my food and my 20 in the garbage! read more

I started going to this place 5 years ago and from then on I have never regretted it . Everything from the porridge and fritters to the jerk chicken with rice and peas is amazing . You will not be disappointed no matter what you choose to get. Only place I will ever go in New York for authentic Jamaican food . read more

Today is my first time ordering from this restaurant. I ordered the king fish with white rice and veggies. OMG, I AM NOT exaggerating when I say the food was terrible. The fish tasted bland and strange, like it was freaking fake fish. The texture of the fish felt like sponge soaked in water. THE FSH WAS FAKE!!!!! I am saving the uneaten potion to send to a lab somewhere for testing. After biting into that fish it left my tongue swollen. This place is terrible and should be shut down!!!!!! nasty food, never again! I should have read the reviews first, :( read more

The food use to be good I don't know what happened. They would forget part of your order most of the time. Will not order from them.

I live around the corner from this place and i say the food is pretty good,nothing real fancy, but taste like real back home Jamaican food,not no artificial golden Krust stuff and the prices are reasonable too,a $6 dollar small plate and you get a good portion of food,its a pick up and go spot when you just too tired to be behind a stove and cook for the night after a hard days work,they stay open long hours too. read more

Frank was an awesome host and the staff were warm and welcoming! The dishes were delicious and tasted like they were made in the Caribbean!! We will definitely be back!! read more

I had food delivered from Uber Eats. Oxtails and rice and beans looked great but tasted very bland. I was surprised because I've eaten from the restaurant before and had better food. read more

Oxtail was on point againnn. Went with same friend and he said jerk chicken was even better than the last time. Place was super busy but food came out no more than ten minutes after ordering, so fast. Saw Joe again and he was all smiles. He remembered us and gave just enough of that family love to complement the delicious food. Eventually I'll try the jerk chicken but it's tough to leave the oxtail even for a meal. Próxima vez! read more

I love soup bowl the casher are nice and they food is yum yum I love everything about soup bowl

I'll be the first to say "Meh." The only reason I'm giving 3 stars instead of 2 is because my fiance really liked his jerk chicken--not loved, but really liked. My brown stew chicken was underwhelming. Nothing particularly yummy about the flavor and the texture was terrible. It had clearly been baked dry, then sitting the gravy, probably underneath a heat lamp. I had to throw out large strips and chunks of meat because it was tough and unappetizing. On second thought, you get 2 stars just because you have enough competition to step your game up and you ought to consider it. read more

I recently ordered from this spot through Uber eats and I was very disappointed. I ordered jerk chicken and white rice as well as the jerk oxtail ( I was being adventurous). I was not satisfied with the portion size as well as the quality of food. The jerk chicken I received was all bones and I hardly received any oxtail and it was dry. Oxtail should not be dry .. not in the slightest. I also received cabbage in one plate and not the other , I don't know if this was by mistake or what. I took a chance ordering from here and I won't take it again. It was very overpriced for the amount of food I received. Honestly I ended pouring bbq sauce on top of everything to add flavor. It was very bland. I received jerk sauce on the side , I guess it was to pour on top of the dry meat but that didn't taste very good either. read more

EVERY TIME I come, they always mess up my order!!!!!! Avoid this place. They are rude, nasty and obviously stupid!!!

Not the best Jamaican restaurant at all. Every time I eat there I have diarrhea. The food is fresh at nights when they are about to close and not so fresh in the afternoon/evening hour which is very weird to me. I don't recommend at all..... Save your money or go elsewhere. By the way, they don't know the parts of a chicken, depending on who's serving. I always get the breast when I order leg&thigh. read more

I got sick twice after eating fish from there!!! Once from steamed/fried fish and vegetables a few months ago - second time 2 weeks ago - very badly - food poisoning lasted 10 days- after eating whiting fish!!! BEWARE!! They don't seem to acknowledge customers' requests either- I asked no potatoes in my sides- got potatoes anyway! read more