This is my first ever yelp review, I am not one to complain, however, this has to be the worst tailor of all time. The first time I went to franks instead of tapering the pants from the calf area down they chopped my pants into 3/4 pants. The second time I went back, months later in attempt to allow them to remedy my opinion of them, they messed up again. Instead of following the measurements the took when I tried on the pants, they called me and said that they took the liberty to "do what they thought was best" because apparently the measurements "didn't make sense". Turns out the measurements were right and the pants yet again did not fit. Not to mention the prices are outrageous and they take forever. Worst tailor in the city stay tf away. read more

Brought in a jacket and pants to be fitted and they were done that afternoon. Friendly service as well. Will be going back next time I need tailoring! read more

I am the second generation of my family to be loyal customers. Have had the pleasure of working with Bill and Frank for over 15 years now and the service remains top-notch. I drive over an hour just to get to them because I know the quality is unmatched anywhere else. Myself and my family will be customers for life. read more

I've been to Franks twice, ten years apart. Both experiences were exceptional. Well-made personally tailored suits at a great price. Can't beat it. Thank you read more

I've been a customer of this family-owned tailoring shop for years - everything from suits to jackets to pants to outerwear. Great prices, personal attention, and tailoring until the clothes are perfect. A Boston institution and a real gem. read more

I was in a crisis and a Frank's saved my bacon: I needed a suit tailored the same day as my friends wedding. Bill helped me out and I had a fitting suit from Frank's in less than two hours. It looked great, fit in all the right places, and was very competitively priced. The staff was extremely helpful, thoughtful, and professional. Hopefully you won't have a suit emergency like I did, but even if you do, you'll be well taken care of by Frank's team. Thanks again, Bill! read more

Frank's saved me. Just before an important meeting on a Saturday my blazer popped a button. It happened as I was walking on Tremont St. Sure enough I rang their doorbell and they made the repair in 2 minutes saving my day. Thank you! read more

Frank's Custom Tailoring - Sewing & Alterations Near Me - Boston, Massachusetts

Bill is always helpful and patient, willing to walk you through parts of tailoring and menswear you may not understand. Suits are well priced and tailoring is consistently good and fast. If you need something ask and they'll almost always accommodate. Big fan. read more

Great selection, value and service. Needed a suit for my wedding and some suiting for honeymoon. Madelaine set me up. Love her!

Great quality and pricing, both on the suits and on the ties, and a family-owned small business. Highly recommend.

Frank turned around a hem for me on a pair of jeans in a day, and didn't upcharge for it. Quite happy with the results of the hem too.

Spoke with Bill over the phone about getting a TH suit tailored, and while he answered all my questions he also recommended checking out some of his suits when I went in. Sure enough, the price was comparable to what I had just ordered and the quality was significantly better (100% wool, made in the US). I'm a college student, so rather new to suit shopping, but Bill was very helpful the whole time with styling advice and general information about buying a suit. Definitely would recommend paying this place a visit. read more

The final missing piece of adulthood is now in place - I have a tailor. His name is Frank and he works out of his shop on Winter Street right next to the Park Street T Stop. And he does some truly fine work. After Frank hooked me up with an excellently tailored Italian suit for a price not much more than the Frankenstein numbers you'd get at Men's Wearhouse, I can't imagine going anywhere else. I strongly, strongly recommend you go to him when you're ready to move up from entry-level suits into something a little sharper. Frank's got a keen eye for suits, the alterations are excellent, and the prices are entirely reasonable. read more

I've had a great experience here. I had several pairs of pants (nice dress pants that are lined) and jeans hemmed and taken in. They do a great job in a timely manner for a reasonable price. I recommend them all the way! read more

This guy was incredibly rude. I'll be straightforward in saying that I did not and won't be doing business there. There are ways to say you don't or are unable to perform a requested task without insulting the potential client who's asking. read more

Needed to tailor a suit and I came across Frank's custom tailoring. The service was great, the price was extremely reasonable, and the end result was fantastic! I paid $112 to get the jacket shortened and trimmed in the torso, pants tapered and to undo the original cuff. Will definitely be coming back! read more

I don't know a lot about clothes or fashion, it's true. The day I realized that I shouldn't wear t-shirts that are several sizes too big was a huge day for me. I have more t-shirts with robots on them than I have dress pants. So, needless to say, I had never been to a tailor before I stepped through Frank's door. I had just purchased a suit for my upcoming wedding, and I knew it had to be taken in, because I am a tiny little man, and suit makers do not make suits in my size to purchase off the rack. However, I had managed to find a suit at Macy's that, I thought, fit pretty well. The pants needed to be hemmed, the jacket taken in a bit, but otherwise, it fit remarkably well. I brought it in to Frank expecting to not need to do too much. Frank, first of all, was great. He was friendly and fun, and I never felt awkward about anything, despite my being a generally awkward person with personal space issues. I could tell, once he was finished marking everything up, that the suit was going to look a lot better when he was done. Then, he asked me a question: "Do you see that gap there?" he asked, pointing at my lapel. "Yes," I thought, "I can see a bit of a gap between the jacket lapel and my chest, but that's not really that big of a de--ohhh..." That "ohhh" is the moment that he reached up behind my collar, pinched something, and I suddenly understood. I understood what a suit is supposed to look like. I understood what suit makers do for models before a photo shoot to make them look the way that they do. I understood The Suit. All of those revelations happened in a couple of seconds. Suddenly, he let go of the collar, and something strange happened. The suit that, just a few seconds before he grabbed it, I thought fit pretty well, looked terrible. It fit exactly the same way it had before he performed his magical collar voodoo, but now, it was the worst piece of crap anyone had ever put on their body. This so-called "suit" might as well have been a deer hide held together with bubble tape. People have survived train crashes and walked away with their clothes looking better than this suit. Whatever Frank had just done to this suit for those couple of seconds, it needed to be done permanently. I couldn't be seen in public wearing this hideous abomination of a suit that I once mistakenly believed looked pretty good. When we finished and I got to the counter, I was a little nervous. Having never been to a tailor before, I didn't know what it would cost. I had seen in reviews of other places that people had paid like $150 for some basic alterations of a jacket and pants. He was doing basic alterations on the pants, jacket and vest, plus I knew the fairy dust he was going to sprinkle on the collar was going to cost extra, but he had told me I didn't have to do it. My mind started doing calculations to decide what was acceptable. What if he said $200? Would I do it? That would almost be the cost of the suit in the first place. Then again, without the expensive collar magic, I had a suit that seemed to almost not be wearable now that I had seen what it could look like. I guess if it was that much I would just do it. Then he said the price. "$89." "For everything?" I asked. I thought maybe he meant just for the collar, but no, this was for everything. $89 was the difference between looking like I just woke up under the Garment District's Dollar-A-Pound pile and grabbed whatever I could find, and looking like I had just walked out of a GQ photo shoot. "Oh! Yes, yes, do the collar thing," I told him. $89 and just a few days later (a day earlier than the expected date, which was already given top priority due to my very quickly approaching wedding), and I had a suit which looked amazing and fit perfectly. What more could I want? Honestly, the only thing that makes me sad about going to Frank's is that I can't quite afford to bring all of my clothes here to be altered. read more

After trying about 3,529 downtown tailors, I finally found Frank's. Now, don't be afraid of the creepy stairwell leading up to this place. I was. Matter of fact, don't be afraid of the aged, dusty storeroom, either. I was. Once you're over all the creepy stuff, you'll meet Frank's son (I think), or, if you're lucky enough, Frank. Nice guys. Both of them will try to sell you some suits when you drop off your tailoring. Listen to them. I rejected their advances for a year until I realized that they actually have the best suits for the best prices (250 and up - with tailoring included). Nice Italian cuts (contemporary and classic) and makes. I now buy all of my suits from Frank's rather than any other tailor or department store. And, of course, they're solid on the tailoring end, too; their mainstay. Every time, my stuff comes out perfect: crisp lines, flawless seems, and symmetrical cuts. And, this is on different types of suits and cuts. They just get it done. Period. Ladies - I see you in here, too, with your slacks and suits and even jeans (keeping the original hem). So, you shouldn't be afraid here, either. Bottom-line is that I trust these guys. I had my wedding suit emergency tailored here a long time ago and way too close to my wedding date (that's how I found this place). You should trust them, too. read more

Amazing place, they definitely know their job, good explanation, find how to fix it the best way, very friendly and amazing pricing. Love it. read more

The keen attention to details sets Frank's apart. Great selection and customer focus is second to none. Highly recommend seeing Billy if your not typical measurements; he'll get you right. read more

I stopped by Frank's in order to see if he was able to alter a dress I was wearing for a wedding. He greeted me with smiles, although he informed me that he did not do alterations on really fine materials (like my dress) due to his machines. He recommended a tailor in the building next door- who does in fact do tailoring work on dresses like mine. I wanted to write a review just because although he wasn't able to tailor my dress- he was so friendly and personable, I would definitely return for suit or pant alterations. Thank you Frank for helping me when you didn't have to!! read more

This place is synonymous with the kind of old-school service you thought was long gone. Without any reservation, I can say this is the best place to buy affordable high-quality men's suits in Greater Boston. Nary a cheaply made suit to be found, and yet their prices, including tailoring, match what you'd find at Men's Warehouse and other places that peddle mostly cheap Chinese knock-off suits. Believe me it is a difference you can see and feel: A good suit can make or break the man. This is the all-in-one package where you can pick out your suit and get on-site tailoring according to your exacting specifications for fit. The two sales guys (either Frank himself or his son) will patiently work with you and help you find exactly what you want and figure out how you want it to fit. Frank's also does some of the best alterations on pants I've seen. They do a spectacular job on jeans for $15 and even match the thread color. I know getting mom to do the hemming saves you some change, but c'mon you're in the big-kid world now. From suit virgins to the suit aficionado this is THE place in Boston to in the wise words of Neil Patrick Harris, "Suit Up!" read more

These guys are really great...a year ago I bought a suit online, indochino. Headache after headache after tiny suit delivered, I got my refund and came to Frank's. I paid the same amount and got a custom-tailored suit (actually, two) that fit and looked great at the same price. Fast forward to now, and I am getting suits for my groomsmen (I am getting married soon). I picked up half the tab on them as a present, and frankly (no pun intended) we are getting a helluva deal on nice tailored suits for everyone. A true pleasure read more

My go-to for tailoring needs. This is a family-run business. I have come here for pants repair (my buffet adventures caught up to me whilst I was squatting), as well shirt and suit alterations. They do an excellent job in a timely matter. They were also honest and informative in describing what my options were and how the clothing would turn out. Economically, they are affordable (much more so than Bostonian tailoring), and also accept credit cards. I have not purchased a suit from them, but I believe they are in the $300-400 range and come with free alterations. This is a good deal, because almost any suit one purchases at a bigger store will need some tailoring done. (^_^) Service (^_^) Options (^_^) Availability (^_^) Accessibility (^_^) Bang for buck Glad I came. I am a regular. read more

I have nothing but great things to say about Frank's! The service and quality is great and the prices are amazing. I've purchased 3 suits from them so far and they've gone out of their way every time to make me look great. Recently, I had some last minute events come up and needed to get a new suit ASAP, Frank's worked with me to make sure I got my suit fitted and turned around in time. To me, that's the definition of great customer service!! read more

I was in need of a new suit since my previous suit has worn out (and I've put on some extra weight). I found Frank's by accident (by browsing Yelp, actually) and decided I would give him a try. Not a fan of Jos A Bank's anymore nor Men's Warehouse, I was looking down the barrel of a $800 suit at Nordstrom's that I would need tailored. To avoid that, I wandered over to Downtown Crossing one Saturday morning. The store was smaller than I'd expected but Frank greeted me very politely, shaking my hand as we exchanged names, and promptly found my size. We joked back and forth about having difficulty finding sizes since we both enjoy food so much, but he pulled out three amazing suits: one an American made plain charcoal, lightweight wool suit and two Italian suits, one with a faint pinstripe and the other "black on black", black super 120s with faint black lined texture. Each was priced close to $400 a piece, so I was a little nervous; then again, worst case scenario I bought two for the price of what I was thinking of buying at Nordstrom. After trying each on two or three times I settled on the black on black Italian and the charcoal American. Frank rang me up and charged me $297 for each with alterations included. I paid cash, so that might have saved me the difference, as other people have mentioned. My suits were ready the following Saturday and fit really well. Frank had suggested cuffing the Italian, which I was against at first because I don't think cuffed pants flatter me, but he convinced me and these pants look great. While there I was browsing his topcoats since mine has grown a little long in the tooth, and he showed me a really comfortable wool/cashmere coat but didn't have my size. He said he would order two sizes and I could come back to try them on. I went back with my sister to get her opinion but he could only find one of the coats he had ordered, and it was the larger coat. Not to fear: he marked it up and actually cut down the coat to be a smaller size. While he was filling out paperwork I noticed a jacket hanging on display, a cashmere blazer. I tried it on and it was a perfect fit, but my sister wouldn't stop giving me the evil eye until I took it off. I couldn't help but ask about it and Frank checked it out and said I could have it for $140 if I wanted. Again, the evil eye came out so I backed down, but man, for a 100% cashmere blazer that's a steal. I went back a week later, this past Saturday, to pick up the coat, and as expected it was a great fit. It's perfect over a suit and isn't too bulky if I'm only wearing a polo. Price for the coat? $212 including tax. Again, the topcoats at Nordstrom I was looking at Started around $495. Big thank you to Frank and his son, who called me to confirm the topcoat order and who let me know my suits were ready. I recommended Frank's to my brother in law who's eager to see for himself because he hates dealing with Jos A Bank. I wore the black on black Italian out for the first time the night I picked up my topcoat for a birthday dinner at Top of the Hub, which I'll also be reviewing. If you need a suit, or coat, or alterations, I can't recommend highly enough Frank's Tailoring, across the street from the Park Street T stop. The entrance is opposite the Finagle a Bagel and it's up two flights of stairs. Check him out. read more

This place was recommended to me by my CEO. He sure knows his suits, since he owns 60+. 1. Tailoring job they do is superb! Prices for the service are also very very reasonable. (EDIT 8/8/08 - they almost DOUBLED their prices and Frank did not even bother to tell me that before he took my clothes for alteration. I thought the price on the ticket was a mistake, I was unpleasantly surprised when Frank smugly told me that "it is what it is"). 2. I bought some Italian suits from Frank and his son for a fraction of what I paid for my Hugo Boss or BCBG. AND they include tailoring in the price. EDIT: Reduced the rating by two stars, see above why. read more

I've tried other tailoring places 'Kirkland Dry Cleaning & Tailoring' & 'Tuttles' etc...and was very disappointed Tuttles was sloppy AND took 2 weeks. Kirkland was sloppy, took 2 weeks, hem fell out after 2 wears AND it cost me 35 bucks for two pairs of pants to be hemmed. (Damn these short LEGS!) So I vowed to save time and money and starting hemming them myself... ...until....my mother starting making fun of my lack of sewing ability and said I looked like a hobo (it really wasn't that bad! But you could see the stitching.) I knew my options were either I shopped at the short girl sections...OR I invest in a good tailor. After reading some other online reviews for Frank's I decided to give it a try. Walked up the sketchy stairs, dropped off my 2 ladies trousers and I'm assuming it was Frank who took care of me. I dropped it off on thursday and he said they would be ready the following Friday.. Next Thursday, I was getting anxious so I dropped in anyway and they were INDEED finished and ready for me to pick up. Only cost me 28 bucks, and my pants are SNAZZY! Perfect length, all i had to do was put pin in at home and bring them in. You do have the option to put them on in a dressing room inside the shop and he will tailor them for you with fabric chalk. But as a female, I didn't feel like taking my pants off around strange men...that didn't involve alcohol and a cheap line anyway. Either way...rather than praying for longer legs, I will continue to have Frank be my tailor. They front pleat ALL PANTS. So if you don't want it, say something first. I didn't want it, and I didn't know so I didn't say anything. But my pants actually look better now. Gods Speed and a good hem! read more

One thing I learned about fashion--you need to wear the outfit, not let the outfit wear you. The key to having outfits fit you is to get it tailored. I, being curvy/rotund in certain places, have a difficult time finding clothing that fits well, so tailoring is a great investment to look into. When you have well-fitting clothes, you feel so much better, you look better, and you exude more confidence. You feel like a rock star. I'm at the point of grad school where we are going on job interviews and I needed to get a suit. I lucked out and found some pieces I liked at the mall for a great discount (since it was after Thanksgiving). The suit jacket, however, had sleeves that were too long for my *ehem* petite frame. I researched online for same-day alterations around Boston and saw some places in the Downtown area. I called Frank's Custom Tailoring early to inquire whether they will be able to do a same-day alteration on the suit jacket. They mentioned they weren't too busy that morning and I was glad to find out that they were able to help me in this time-sensitive challenge (I have an interview tomorrow and I bought this suit yesterday). We were able to discuss possible obstacles with the construction/deconstruction of the jacket, projected finish time, and estimated cost; they gave me the green light to bring it in. Located on the 2nd floor of the building across from Park Street Station, Frank's Custom Tailoring has a very convenient location. I walked in and the place was also covered wall-to-wall with many men's suits for sale (I just wish they also carried women's suits!). This business have been around, you can tell, for a hella long time. I dropped off my jacket and just walked around downtown, anticipating the call about the finished alteration. They were able to finish the job much earlier than projected, which gave me a few extra hours to just relax and stop thinking about this suit. I received all sorts of good advice as well with future suit-shopping. The price was very reasonable for a same-day/rush job. They wished me good luck on my interview. I hope I get the job so I can bring more suits and garments for alterations at Frank's. read more

I have had a few pairs of pants hemmed here, and they did a great job on them, but this review is about an old suit I had tailored. I brought in a old suit of mine that was size 36s and was huge on me, when I brought it in they said they would do their best and told me it would pretty pricey. They quoted me just over a hundred to have the jacket shortened, the sleeve shortened, the waist of the jacket taken in, narrowing the pants, pretty much redoing the whole suit over. I thought the price was very reasonable. I also told them I needed it in about two weeks, and they told me that was not a problem. Fast forward to pickup. I went in to pick it up and it fit perfectly. They did a fantastic job, taking a suit that looked like a trash bag on me and making look like it was custom. Next time I am in the market for a new suit, I will absolutely be going here. read more

So I went to zip up my pants after a restroom break at work and of course the zipper comes off my pants. After 20 minutes of unsuccessfully trying to get the zipper on I ask someone to get me some safety pins, pin the fly together, and walk a few blocks to Frank's. Since they have a tailor on site, they immediately took my pants, (while I sat in a dressing room) sewed on a new zipper and then I was on my way. I've bought suits and sport coats from Frank's for a decade plus and their suits, tailoring, and service have always been fantastic, but I figured this deserved a shout out for A+ emergency service. read more

Excellent tailoring from Bill and Frank. I bring all of my suits here from Zegnas to custom suits to just off the rack suits from Express, and after they're tailored here they all look amazing. As long as you know what you're looking for, you'll get it at Franks. Even if you're not sure how a suit should be tailored, they'll make you look great. I've been bringing suits to Franks since I lived in Raynham. And if someone saying they'll drive 45 minutes each way to get tailoring done doesn't convince you, bring them one of your suits and you'll be hooked. read more

I've been happy with Frank's Custom Tailoring for all the time I've known of him. I worked across the street in a staffing agency but never visited until, on the urging of colleagues, I went (actually, it was for a job interview elsewhere). I was thrilled with the quality of the service Frank and his son provided me - and the prices were very good, also. It's not cheap, but it's very, very, very reasonable. I plan to return for 1-2 summery sport jackets and some more slacks for my hard-to-fit figure. read more

Great service, great suits. Very friendly. Cheaper to buy suit from them with free tailoring than buy a cheaper suit from Macy's and then have to pay for a tailor. read more

We interacted with Bill and it was a friendly, pleasant experience. Altered a men's suit here for a reasonable price, less than $100. The results were very good. read more

Frank is the man! Good quality suits...always down to offer a deal. Never went there when his son was running the show. read more

I have only used their tailoring services, but plan to come back to check out some of their suits. They did a fantastic job with four different pairs of pants that I needed some work on, were very friendly, and the service was very quick. I am kind of tired with the overpriced crap that comes from the large chain stores, even the one that is supposed to be the bastion of men's conservative clothing. I look forward to checking out their suits and blazers. read more

Really nice guys. I bought a Paul Smith suit in London, and they adjusted the pants and jacket so it fits really well. I'm certain to return. read more

I have had several suits altered here and I've also bought suits directly from them. I've interacted with the family members running the shop. And I've nothing but positive experiences. It's a family run and operated shop, it's friendly, reasonably priced, and they do a great job. Nothing left to wish for. read more

Wow, not sure what any of these reviews are talking about. I brought in a suit to be tailored 2 weeks ago, was given a date to be done by and was thankful. called to ask about he suit, he asked me what the number was on the ticket, what the suit looked like etc., then talked with another customer while I waited on the phone for five minutes, then came back and told me he needed to press it (I don't know what that means). He said it might be done by the end of the day. I calmly explained my situation and he told me it needed a lot of work and he was very busy around this time of year. I had paid 88$ cash for the suit to be tailored by 12/1, and told him my interview was 12/2 and said I needed it by then. He said you can check and I might have it done by the end of the day or come in tomorrow at 8am. I told him my interview was at 8am and he said I need to press it, it needs a lot of work. I said I paid for all of that work to be done by 12/1 and he said Sir, I'll call you when it's ready! And hung up in my ear. When I called back, he talked over me, confused me with another customer and claimed he said something different 30 minutes earlier. Now he claims it will be ready in an hour and said he had a lot of customers in and that I said I could not pick it up and hung up on me a third time as I was confirming, lol. Long story short: paid full amount in cash upfront for work, was told work isn't done and hung up on in my time of need. I will now have no suit for an important life changing interview after paying for it to be done by a certain date. Edit: claimed my suit is ready suddenly, in the afternoon on 12/1 Frank is not a responsible guy! EDIT/UPDATE: After coming back to MA yesterday to pick up my suit and get home, I found out I was speaking with Frank, the owner. I maintain that he was very rude, hanging up on me 3 times and had misunderstood me and talked over me. I got the suit and it was done sufficiently, and the man I dropped off the suit to and picked up from was not Frank. The work was done, on time I will admit, and the suit fit. If you don't mind someone arguing and telling you it's not ready and claiming you said you couldn't pick it up and hanging up on you but want a suit tailored to the right size, this place might not be for you. Also, the suit originally was a size too big so this may have been a hard job, and I don't know how much getting a suit tailored should cost. I may have to bump this up to 2 stars for it being on time and tailored to fit for 88$. read more