Traveled up to see this shop I had located on Craigslist; Wow! Well worth the drive from W…read more Medford. I had discussed our shopping needs with Annette the day before and she was ready with dresses to view. And more! It's an incredibly tiny place, each square inch displaying items for every festive occasion. And my grand daughter found her Dream Prom Dress right away. We had such a great time there; Annette was gracious, friendly, accommodating with our budget constraints. A real treasure in S. Lawrence. we'll be back!

Annette is great! I went here for my wedding invitations. She let me take pages from the sample…read morecatalog home to show my family, and while I was taking a couple days to think about it, she called to tell me that a new catalog came in and there were some that she thought I might like. I ended up picking one that she set aside for me. There was a small error with the ink color on my RSVPs but Annette took care of it right away. She seems to have everything you could ever need for a wedding, and she's very willing to help customers!

Maria was absolutely amazing in helping me choose my wedding gown and altering it, as well as…read morehelping me find my veil. She is super knowledgeable and talented. I wanted an off the shoulder look but fell in love with a strapless gown so she added off the shoulder straps to it. She also altered my moms dress perfectly. I live in Chicago currently but got married in MA and she was super flexible with all my alterations appointments, highly recommend to all brides to be!

Maria knows her stuff. She's been in the business a long time, and knows her inventory just as well…read moreas she knows body sizes. I went in and picked out some dresses, but had my eye on one that was FOUR (count them, four) sizes smaller than I run in bridal gowns- and not only that, the dress just looked teeny tiny. When Maria came over to assist, I'd told her I liked that style dress and was hoping she had something else like it for me to try. She said "You can fit into that one no problem." I said- no way. That's nuts. Then she told me the fabric had some give and it was a size that ran more true to my actual size- so I said to myself- what have I got to lose? The dress was amazing and fit almost like a glove. I fell head over heels for it. I went and tried other on other dresses at other places, but nothing even held a candle. Maria also included my alterations in the price-- which other places did not even try to offer. I feel great about doing business with her, and I can't wait to get fitted when my dress arrives. Big huge THANK YOU to Maria for being so great at what you do!

I have been using this cleaner/tailor for several years. Surprised to see only a few reviews, so…read moredecided to add my 2 cents. They are very pleasant to deal with, both cleaners and tailoring - very nice family- I highly recommend them

We have been coming here for about a year, and have been extremely happy with the service. They are…read morekind and accommodating, and our clothes are always in great shape when we get them back. In instances when I have needed buttons changed/replaced, or stains removed, they are very transparent about the process and clear on expectations. It's not the cheapest in town, but the service is worth it.

Had a great experience. Went in recently in a bit of a panic. My son's wedding 3 weeks out. My own…read moresuits don't fit due to weight gain. I was looking to rent a suit, but the alterations I would need due to my short and stout frame made renting impossible. Rita was amazing. She calmly went thru stock a few times and found me a suit on clearence (due to discontinued color); and sold it to me at the rental price with all alterations included. Hallelujah! Highly recommend these folks, and ask for Rita!

Rented 2 suits here for a funeral of all things and since Russo's has moved to Reading, I was…read moreintrigued about the setup and I had a good experience with them in the past. We went in to get fitted- we probably picked the wrong day the staff was super busy because it was wedding season! (Late June I was there of 2022). We waited as the people ahead of us were taken care of then proceeded to be fitted. I will say right off the bat I have a weird body shape- no jacket seemed to fit right- again weird body shape McGee over here. One of the other tailors freed up and took us right on back to the fitting rooms. He had me sized up in no time and in a comfy suit then went to work on fitting my stepson. After a few minutes we were looking spiffy and comfortable. I watched as rack after rack of groomsmen tuxes were bagged up and labeled ready for pickup, the tailor joked with us both about how crazy busy it was as he fitted us and generally kept us at ease. Suits rented- money paid and off we went. Here's the nice part- the shop was nice enough to let us rent the suits about a week early and when went to return them the shop was closed as the team was off for the 4th of July (well deserved after the craziness I witnessed with the weddings lol). So I called their number and left a message asking what do as I was going on vacation. Maria called me back and told me to not to worry about it and bring the suits in when I got back- there would be no late charge. Good to her word we were not charged and it was an overall great interaction with the shop. They take cash, venmo, and credit- but there is an extra fee for the credit card processing- a sign on the counter states this as well. One downside is there is not seating area in the main shop to wait- but the shop is so full of suits, and tuxes it makes sense why it's not there. Other than that- thank you Russo's for your kindness and understanding throughout the process of rental and return!

Had some pants alterations done, great job, on time. Pleasant and helpful customer service.read more

I have been going here for years and they are the best at what they do. From dry cleaning, to their…read moreseamstress and alterations, alway with perfection. They have impeccable customer service and just an overall wonderful place and people.

I live right across the street, They know my name and always try to accomodate me. I just wouldn't…read moreget alterations done here....I just don't feel that it their specialty.

Very bad Customer Service and shirt never ready on time too bad because I live across the street…read moreand that worked out well but I have to move on and find a better place

Nicest husband and wife run business (sometimes the son too). Been going there for years and love…read morethem! They are quick and do a great job! Highly recommend them....

I had a couple items fixed there. The service and price were great! I highly recommend.read more

My MOH and I came to visit this shop when I came home to visit from DC and had a great experience!…read more We got timely appointment confirmation, reminder, and even a thoughtful check in from our bridal consultant, Bea! She wanted to see what styles we might have had in mind so she could start thinking about what to pull. When we arrived, the space felt clean and open. There were many dresses and the staff were all very friendly and offered us a seat and water as we waited for Bea to finish her previous appointment. When Bea came, she was so friendly! It felt like no matter what that she was going to add more sparkles to your day and it truly did feel like she was there to help us. She was very professional in kicking us off by introducing herself then asking me what I was looking for and took some notes. Then started whisking some dresses and us into the dressing room. She was very efficient in helping me in and out of dresses and even giving helpful thoughts on dresses as she continued learning what I might like or not like. I didn't feel like she would try to sell me a dress if I didn't love a dress and if she didn't think it let me feel my best. There were lots of dresses on the floor and they had more somewhere nearby in a warehouse. She was quickly diving in and out to try to find some more options for us. While I didn't find my dress on this visit, there were many beautiful dresses even if they were not my style or size at times. I was also a bit doubtful on how I would feel as I tried dresses on but Bea was so supportive throughout it all that it feels like you're shopping with a very knowledgeable friend. The experience itself with Bea does make me hopeful I can find something with them and I am going to try to visit again when I'm back in town. It seems like they get a lot of inventory in an ongoing flow. Also, big thank you to the team at Tulle in general! They were so friendly from beginning to end. I was a bit oblivious and didn't realize they had closed at one point but they were still so kind, welcoming, and patient. They didn't rush me but I definitely would have rushed myself out if I had known. They also offer mother of bride/groom shopping as well. I would recommend checking this place out for your bridal needs!

I had such a wonderful experience with Elizabeth at the Tulle Outlet in North Andover! From the…read morecall she made in advance to get to know me and understand what I was looking for, I felt listened to throughout the entire experience. She has such a sweet personality and really seemed to understand my vision from our conversations, while still being incredibly go-with-the-flow when my party started exploring dresses on their own. Wedding dress shopping can be overwhelming because you walk in not knowing what to expect or what you're "supposed" to do, but Elizabeth never made any of us feel like we were doing anything wrong. Most importantly, I truly felt like she wanted me to find the dress that made me happy, rather than ever pushing an agenda or a particular choice. She'd ask a question, and I felt like she genuinely wanted to hear the answer and let it guide where we went next, rather than use the information to steer me toward a particular decision. I would absolutely recommend Tulle to future brides, and if you can, opt for the Fall In Love Experience! That extra sweet touch is so worth it, especially during an experience that can otherwise feel overwhelming and confusing.