Gin Gin Make You Grin. So damn tasty you're not gonna try any other flavor. Maybe I was foolish to…read moreorder it this the first time I ate here. But my goodness, it's just so good. The staff are always smiling, even with cranky faces like mine. Cool atmosphere and strong WiFi. Why work from home when you can get g

Oh what a Beautiful Whirl'd we live in with such lovely local small businesses like this.read more

I received some of the best customer service you could from this establishment in Niles. From my…read moreorder to accommodating me thru out the visit. I got the Pulp passion and it was full of flavor. Not many places you can go to get a fresh smoothie in such a short period of time. Highly recommended. The service was unmatched.

We have gone here several times and it has always been good. Premium smoothies are the bomb.read more

The food is always delicious and the service is always excellent and friendly has great ambiance…read morenever had any thing but the best experience

I ordered a Gyro omelette and it was very good. But the really amazing thing was the Samoa coffee…read morefrappe. It tasted exactly like a Girl Scout Samoa cookie!

Why do they have 10 year olds working alone here. I got 2 cheeseburgers and one big Mac from…read moreordering at the speaker to all the way getting my food. It took approximately 15 minutes and there is only one car in front of me. Watched them got their food and left within two minutes. When I was up by that window, no one was there. I had to honk my horn to alert to the staff that I was here as I heard all of them chatting around in the back. Went home and open up my big Mac to find out that this was not built properly nor did I have all the ingredients to a Big Mac. If you can avoid going here on late at night or right before they start serving breakfast because all the little kids work there.

Greasy hamburgers Cold fries How to wait a 1/2 hour through the drive-through because their lobby…read moreis not open Would not recommend coming here

One day I wanted something different to eat. Panera popped into my little head. It had been years…read moresince I'd eaten there...and I wondered why I never eat there anymore. Then I ate there. And I remembered why. The food isn't that good. The chicken sandwich they've been touting is roasted, and had a weird flavor. I was expecting crispy chicken breast. I threw 1/3 of it away. The broccoli cheddar mac & cheese was kinda watery. The cheese definitely needed to be thicker. Their bagels are their best product, along with the cream cheese toppings. The baked goods aren't bad. They coffee is pretty good. But don't go through the drive-thru line thinking your order will be a a quick pick up. You are gonna WAIT in the drive-thru line....a long time. I mean like ... late-for-work-when-you-left-home-early. Here's another issue I have - when I order on the app, why do I only have a choice of in-store pick up, or curb-side pick up? Why can't I choose to pick my items up at the drive-thru?

I had the best experience I have ever had at a Panera…read morebecause of Brian. I was unable to place my order for a baker's dozen of bagels on the app and called to place my order. Brian answered and was extremely helpful, personable and knowledgeable. I felt as if there was nothing more important for Brian to be doing at that moment, than assisting me. When I picked up my order I was able to see Brian in action. He treated ever customer whom he came in contact, with all of the above mentioned qualities. You have an excellent employee in Brian. Even though there is a Panera closer to my home (Warren), I will gladly drive the extra distance to Niles because of the excellent service provided me today. Thanks again Brian for making my day better.

Cheaper and lesser quality every time I go here. Their "sourdough" bread no longer resembles…read moreanything that I know to be sourdough. Prices go up, and quality continues to go down. Coffee is acceptable at best, but their food is no longer worth it to me.

This is literally the best Dunkin I've been to. I go regularly and my drink is only messed up once…read morein a blue moon. I love Dunkin so I go on vacations or just occasionally stop when I see one. This one hands down is THE best.

There only serve drinks but the drinks that they do serve are very good. I got there about 5…read moreminutes after they were supposed to close, when I was walking back to my car the employee waved me back and said that he can make one more really fast, which was very nice of the guy working there. The style of the place was really nice and there was a calm look to the inside, I would percent recommend this to anyone.

While I've read the reviews, some very negative but are at least 7-8 years old, I can say I've…read morenever had a bad experience at this location. I've been both inside and through the drive-thru and have always had friendly customer service and my orders have always been correct. The place has been well maintained and appeared clean on my visits inside the store. Great location in that it's in the lot of the Great East Plaza and just a stones throw to the Eastwood Mall. I have yet to have a bad experience yet either with the food or service. Solid 4-stars for me.

Sooo slow and once you're in line you're stuck because of the bushes surrounding the drive thru…read more.. and today I was handed a melted blizzard

I got an espresso flight. That was lovely to look at and tasted even better. I also got a thin mint…read morebrownie once it thawed it was delicious. Staff was very friendly.

Stopped by the Howland Bean this morning for coffee and breakfast and was very satisfied! The staff…read morewas super kind, and there's plenty of seating inside if you want to order your items to drink and eat there. The latte flights are super cute and are a great way to try some different flavors. They're pretty sweet, so be prepared for that! Also tried their Jamaican Me Crazy brewed coffee as well, and really enjoyed the fullness of the flavor. I ordered the monte cristo to eat, which was okay. I was hoping the bread would be a little more toasted, but they have other food options that I'm looking forward to trying!

This happened to my very sweet friend who literally works therapy: (Insanity with the general…read morepublic Experience of the day... Now keep in mind I'm a very kind-hearted person but I also stand up for myself as needed and dont take disrespect quietly. So I order my Starbucks through the app like I always do ...same coffee. Same thing I get everyday: cup of coffee with whipped cream and caramel drizzle on top. That's all there is to it. So this afternoon I waited almost 20 minutes for my cup of coffee, but when it was finally given to me..There was no caramel or whipped cream on top. ...now, I know -- first world problems, right?! trust me!! coming from someone with an extensive history of tragedy. I'm blessed I can be in a place where I can critique my cup of coffee but it does cost $0.80 to add those toppings so I returned and asked The barista to fix the drink. --- well, the shift lead or the manager or whoever, overheard me having a conversation with the barista and proceeded to snatch the HOT cup of coffee out of my hand and aggressively throw it into the sink to where it splashed all over the barista I was working with and all over the counter space and work area, as she yells at me that she'll just make me a new one. The original barista at this point has her jaw completely dropped and she's apologizing to me....to which I responded that I'm so sorry as well, and I have no idea what just happened.. so when I got the drink back, I spoke up and said that I felt her behavior was completely out of line and uncalled for. I didn't ask for a new drink, I just asked for the toppings I paid for. Well apparently me standing up for myself triggered a customer sitting nearby, because this woman stood up, and came charging at me-- saying all sorts of profanities, and she physically with BOTH hands pushed me backwards into the door. I was seriously caught off guard and so I fell backwards, hit my head on the doorway and stumbled through the entrance. I was completely dumbfounded ....what in the flapping hell just happened....and so I called the police. They pulled her up right away based on her license plate and I filed charges. I'm completely just shook up by the whole thing. Not only was the first interaction so out of control but then to be followed up by getting physically assaulted.... all over whipped cream and Carmel. I am literally in awe. I know it's not my job to be the fixer of all human behavior ...but I just can't stand disrespect. No more Niles Starbucks for me.) You should be absolutely careful when going to this Starbucks not only will the manager duty assault her employees by throwing hot coffee with anger into the sink and splashing it all over the employee, they also trespassed my friend for wanting whipped cream and caramel drizzle THAT SHE FUCKING PAID FOR and allowed my friend to be assaulted by another customer!!!! YOU SHOULD BE ASHAMED OF YOURSELF!!!! I will tell ALL of my friends this experience and to NOT to support this business anymore!

The drive thru was so crazy...my wife and I decided to walk-in to make an order…read more They had every pastry we wanted and reliability made the drinks we wanted, There wasn't a huge line for our order and we didn't wait too long until it was completed. Ultimately, friendly baristas, reliable tasting coffee beverages, pastries while not being slow. Can't say I'll be back because we don't live in the area but would if I could !