They do great work! First time I used them was for a clutch replacement in a Fiat 500 Abarth…read more Never a great time to try a repair shop for the first time but they exceeded my expectations and they performed maintenance on that car for until I sold it. Always honest with what I need and what I don't and friendly. Fiats are never cheap to work on but they provided fair pricing. They're a little far for me for my truck that about anyone could work on but I'd recommend them to anyone!

These guys rock! They are on the pricey side, but that comes with its perks. My oil pressure light…read morewas flashing (red oil can) and my car was starting slow, so I brought it in, terrified that I had irreparably damaged my engine somehow. Instead, their mechanic sent a detailed diagnosis explaining that it was a battery issue and had nothing to do with my car's lubrication system. They COULD have taken advantage of my inexperience with that kind of car problem, but they were honest and diligently fixed the core issue. My car is now in good health and driving fine thanks to their good work.

Purchasing a car is a stressful task, but Subaru's customer service makes it so much easier. My…read moredalesman, Carl Diederich, was EXCEPTIONAL. He listened to my and answered thoroughly my MANY questions, patiently test drove various models with me, and also had a sense of humor through the entire process. Needless to day, I purchased my car that day and the entire process was professional and seamless. A special thanks to Carl, as well as support staff, for helping me through this process.

Honest dealership is not an oxymoron. You found one right here at Hendrick Subaru Southpoint. I…read morepurchased a car sight unseen from across the country from them. I was extremely leery of doing so based on a recent terrible car buying experience, which you can read about in my other recent Yelp review. After that debacle, I was spoiling for a fight. Hendrick Southpoint completely disarmed me. They were square and honest through the whole process and even arranged shipping to me in California. When the car arrived, there was an issue with the car that I had not been made aware of, but Hendrick's Southpoint made me whole in a way that I think was fair for them and me. The next time I buy a car, I'm driving an hour and a half to the closest Hendrick dealer.

Sophia Pitts is by FAR the most thorough salesperson I've worked with when purchasing a car, and…read morethis review is for HER. I purchased a new 2026 RX350h yesterday after comparing a preowned version and a new vehicle. They were exactly alike in every way - except the preowned was 2 years old, had 10k miles and needed to be detailed. The total price difference was $5,500, and the warranty on the preowned seemed substantially better. Sophia could sell me either one, and carefully gave me pros and cons on each vehicle. The preowned manager came out to talk with me after I offered less for the preowned than asking price. He obviously wanted me to buy preowned, but I was leaning toward new - despite the better warranty and lower price of the used car that was identical to the new. He was nice, but hard core wanted me to purchase the used one. I went to lunch while they detailed the used car. Upon return, Sophia gently pointed out items that became obvious to her after the car was cleaned up that I would have recognized over time, but were not apparent to my untrained eye: the car had multiple "dents" from a likely hailstorm. There was evidence on the tailgate of sanding and repainting, and overspray on the chrome trim. The vehicle, despite a clean Carfax report, had either been wrecked, or at least damaged enough that it had required substantial body work. I am massively thankful to Sophia. She is incredibly well studied and recognizes things I never would have. I would've paid over $50k for a substantially damaged used car if not for her. I do not hesitate to recommend her and her expertise. Now, as for Johnson Lexus Pre-owned... not so much. Thank you, Sophia!!!

Flange makes a comeback, what happened…read more.. Johnson Lexus Durham service used to extremely reliable (barring one past episode 5 years ago)- I actually took my car for 10 years to the same service specialist. However, my recent experience has me rethinking... They incorrectly failed my 2015 Lexus on the state inspection - tire tread was 2.3 as reported by them, while low from a safety standpoint, it is not a failure by state inspection (which is at less than 2), they required replacing four tires at $1340. Which is $445 above Costco charges. Secondly the rear 12v lighter wasn't working, it was a fuse that is easily accessible they put in a charge for $120 and had told me some sort of fusible link - I didn't know what that meant initially I approved it and upon further research and their own invoice said it was a fuse. Those fuses are cheap and easily accessible and shouldn't require 1 hour of labor. Old Lexus used to do this sort of service complementary sometimes. There were multiple errors that seemed to be designed to give them more money, and I am wondering if service management has changed that pushes for more revenue and profitability margin than serving the customer. While they corrected both of these errors and reversed $120 charge and redid inspection and passed without tires having to be changed. I hope they improve and not continue this path - this is path that Honda Durham was on and I moved on from that brand. I was planning on purchasing an RX-350 due to comfort and ease of servicing with Lexus as well as the vehicles, but has me rethinking if I should go all electric with Rivian R2 instead in the future. Oh, BTW, what is that flange you ask, that was just non-existing fusible links in modern cars - its joke for that have seen old Seinfeld episode :-)

Had my Jeep Gladiator serviced at Hillsborough CDJR and everyone was very friendly from sales to…read moreservice the best experience ever. Jon G

If you like to haggle, banter, and drag out the transaction, this appears to be the place. Usual…read moretactics in passive pressure. Found the published price was dropped, but not offered in the negotiation until I brought it up. Finally made purchase, received only one key to vehicle. Got home to see message from CarGuru that they dropped the price again that day without telling me. Decent people to work with if you either take their offer when you walk in the door, or enjoy the extended negotiation and haggling. For any purchase from any dealership, check out CarGuru, CARFAX, Kelly BlueBook, or other reputable services to be informed. Keep checking to be sure your getting the current published price. The financing rate may not the lowest available. We got a lower rate by standing on what we want if they want to make the sale.

I use the BMW service Dept. Maurice goes beyond the call of duty. He always takes care of us when…read morewe drop off our car for service. If it has to stay overnight they give us a BMW Loaner. I have also purchased a vehicle from the BMW Dealer. I was not happy how the deal went , I spoke with them and they made it right.

This is for the service department only. Never bought a car there and based on the service…read moredepartment, never will. My wife drops the car off for service and tell her to get approval for anything beyond what we've asked for (check out a wire dangling from the bottom of the car and an oil change). They call back and say that the car needs some $700 service work done at the 30k mile mark. This apparently is an oil change, tire rotation, AND they change your air filters and windshield wipers. I tell them NO and stop by the Advance Auto Parts down the road and replace the air filters and wipers in their parking lot and save about $500. They did suggest a new battery but wanted $190 to replace it. Advance Auto Parts sold me one of their best for $90, installed it free and gave me a 3 year replacement warranty. Another $100 I'll keep. I know it's an Acura and all, but this place never fails to shock me at the prices they charge. i guess some people must let them do this otherwise they wouldn't tell me these ridiculous prices with a straight face. I'd have given them 1 star, but they did fix the wire for free.

Very impressed with the professionalism of the owner. Quickly diagnosed the problem with my 2015…read moreBMW. Fixed it on time and on estimate. Highly recommend for skill and customer service.

Proper mechanics, Will diagnose and fix the correct part not just replace whole systems. It was…read morejust a switch, albeit and expensive switch at $500 plus labour but many thousands cheaper than a new transmission on my Porsche Cayman. They have earned my trust what more can I say. Thanks

Honest, fair, thorough work. Comfortable but not luxurious waiting area. Rule of thumb, when the…read morewarranty runs out on your not new any more auto, take it to the best independent you can find, I did Do your own footwork.

I was having the 2 error messages on a 2022 XC 90 that pointed to the auxiliary battery. I did my…read morehomework and checked nearby places closer to where we live however most places either did not want to touch the car because of the European parts and CMS or quoted me outrageous prices to replace the battery. When I called Swedish Imports, they explained that they see this issue frequently in the 3-5 year timeframe and were honest about the cost and duration of the appointment. I appreciate their speed, availability, expertise and honesty. I did the drop off which was very easy and you then get the quote estimate on your phone and can quickly approve or decline. JJ and Brandon were a pleasure to work with and I will now bring my Volvo here for any other future mechanical work. Thank you for being here!

I went in because my windshield wipers were not working. They told me that the windshield wipers…read morewere not installed properly. By the way, they installed them 2 months ago and charged me $225 reinstall them correctly.

I came here after my car was rear ended by another person recently. They had Geico insurance, and…read morebrought me to this place to get my bumper replaced. My experience with this team was fantastic. They fixed everything up super fast, and my car looked good as new. The repair only took three days, and when I got my car back they had vacuumed out the whole thing and given it a car wash. I couldn't have been more pleased! I might come here myself to get some other small repairs fixed, just because they were so good. Highly recommend them!

2020 jeep wrangler sport.. needed tires as soon i bought it. No help from dealership...needed…read more$3300.00 timing chain ..no help from dealership even after promised to pay $1000 on it..needed brakes ...needs A/C work. No help from dealership..I paid for this vehicle with my bank ..no financial assistance needed from.them.but he promised to help with the bills but never did..also had two (2) bad shocks ( fox shocks ) that cost me $500...plus front sway bar was bent ..no help from dealership.... Get your car looked over before you purchase from this guy .. seems nice at first ....but once its done he is done...

Great experience. Very happy with how the entire deal was executed. We had just gone to a local…read moredealer and felt rushed to purchase and the numbers were not explained clearly. We left that dealer and went to John the next day. What a difference! Thank you

I am a diehard fan of Acura and on my 4th Car. The customer service is…read moreamazing and servicing and oil change is so smooth.. the lounge is equipped with starbucks coffee , water and snacks.. I mostly drop the car and work from there. There are private rooms for meeting etc. Love it!

Clinton Harrison was excellent. He kept me informed every step of the service processread more